Lesley

1 week ago

Perfect location right in the town centre

Three flights of stairs to get to apartment. Lack of hand towels we had to buy some and the windows wouldn't stay open to get fresh air into apartment

Lesley

1 week ago

Perfect location right in the town centre

Three flights of stairs to get to apartment. Lack of hand towels we had to buy some and the windows wouldn't stay open to get fresh air into apartment

Paul

1 week ago

Great location right in the centre of Alnwick

We booked 2 apartments and CHAI seemed much more honest than EARL GREY and had better views

Paul

1 week ago

Great location right in the centre of Alnwick

We booked 2 apartments and CHAI seemed much more honest than EARL GREY and had better views

Paul

4 weeks ago

Would stay again

Owen

2 months ago

Lovely apartment in the middle of Alnwick. Perfect location with lots to do nearby and in walking distance. Plus the coast is just a fifteen minute drive away. Lots of bars and restaurants on the doorstep too. Loved it.

Angus

2 months ago

Stunning view of the castle. A perfect Alnwick bolthole

I couldn’t fault it

Angus

2 months ago

Amazing apartment. So central. Beds were really comfortable

Nothing at all

Angus

2 months ago

Funky flat right in the city centre with everything we needed. Quiet and so comfortable

Nothing

Angus

2 months ago

Gorgeous apartment right in the centre of Alnwick. Beautifully and thoughtfully furnished. Attentive hosts

Nothing. It was perfect!

Zoe

3 months ago

Lovely modern apartment, central to Alnwick amenities. A perfect weekend, will definitely return!

Mandy

3 months ago

location is in the heart of Alnwick. nice compact apartment for four people. clean and nice cotton bedding. really hot shower. And nice and warm as the temperature was cold when we were there.

because of the location the traffic noise is noticeable particularly on a morning. no cleaning products at all thought there may have been one spray??

Mark

3 months ago

Great location and nice apartment

Very noisy, no sound proofing between upstairs apartment old floorboards so very creaky and loud if upstairs were moving around. Also the charge for potential damage.

Elizabeth

3 months ago

The location was ideal

The property advertised off street parking but failed to mention you needed a disc or where to get it from

Julie

3 months ago

Beautiful apartment in the centre of Alnwick. Beautifully furnished and spacious.

Nothing

Ruth

3 months ago

Location, facilities

Three narrow steep flights of stairs to top floor - no prior warning! A couple of snagging details.

Michael

3 months ago

Clean and great location - will be back!

Nothing - it was great

Glenn

4 months ago

Room was great when we finally got in. Instructions on how to get in did not state to return the key to the key holder after opening the front door. Another tenant had taken the key and two couples were waiting outside until the other tenant turned up and gave us a key to get in.
It needs a clear statement on the key that it needs to be returned to the holding container after use.
There was a strong smell of pet food in the common hallway and later in the room. Pet shop next door but the Pet shop staff were very helpful.

Vivianne

4 months ago

Brilliant location, lots to do, great bus service if you don’t want to drive. Will be happy to book with this company again.

Liz

4 months ago

Location central
Clean
Nice apartment
Nice shower

Very small especially the bathroom sink not fit for purpose. Very hot at night in bedroom. 30 stairs to climb not ideal if you have mobility issues.
Dry dog food smell in lobby.
No parking permit in room.
No repair for faulty flickering light in kitchen and remote control for tv didn’t work, sent email as soon as we arrived nobody replied. Just generic email basically saying it was in review for urgency of repair 👩‍🔧.
Expensive compulsory insurance, and cleaning fee.

Deborah

4 months ago

Lovely apartment right in the centre of Alnwick. Read all the notes before booking as there is an unexpected £250 deposit and you only get £240 back due to 'admin' fee? This is not clear in the booking info. Despite being an old tea warehouse and staying in Darjeeling apartment there was no teapot, or coffee maker and requests for these were refused. There is also no ambient lighting in the lounge area which isn't conducive to relaxation. These are very easy things to fix and would greatly enhance the experience.

Helen

4 months ago

The location and clean apartment

Nothing

Mike

5 months ago

Lovely comfortable, well equipped and clean apartment above the shops right in the heart of Alnwick. Lots of interesting places to visit and explore right on the doorstep. Great hosts who made the stay an easy experience.

Olivia

5 months ago

We had a lovely stay in the flat. It is in a great location and the hosts guide book provided lost of information about finding the place etc. The flat was well cleaned and had plenty of amenities in the kitchen. It is nicely decorated and modern.
Overall we had an extremely enjoyable stay in the flat and we were pleasantly surprised at the value for money!

Jackie

5 months ago

The location was excellent but the property was very cramped, especially the bedroom.

Lack of space and bed up against the wall.

Matthew

5 months ago

Good location

Pretty sparse. The need to pay for additional insurance is pretty irritating

Richard

5 months ago

Recently refurbished and well-equipped.

Bedroom is an airless box. Must be absolutely terrible if outside temperature rises above 20c. Whole apartment has one window that can only be opened a crack. Bad conversion job. My wife wanted to leave after the first night.
I also dislike hidden charges, with a £10 ‘administration fee’ for taking a security deposit. Just include it in the headline price.

Stuart

5 months ago

Location was good, parking not a problem. Comfortable and well equipped.

Bad smell in the hallway from the pet shop next door and low ceiling on first floor stairs, hit my head a few times, no warning sign.

Carol

5 months ago

Small but nicely decorated central flat. Ceylon is in the attic.

The living room window rattled in the wind, we used the no smoking sign to stop it. It was very draughty from it though. The bedroom is small so my husband was against the wall. Unfortunately there is no adequate sound proofing between the flats next door and I could hear the owner talking to one in the morning. I got earplugs for the next night.

Robert

5 months ago

Clean, modern well laid out.

Windows wouldn’t stay open .

Lisa

5 months ago

Clean comfortable. Keypad security.

Outlook from rear of property and bedrooms. Entrance stairs and bedrooms look out onto filthy dark passageway sitting below other flat balconies where noise from conversations excessive, constant and very early in morning. Opening windows for air makes this noise impossible to tolerate early morning. Wasn't anything other than people living their lives in these buildings. No anti social behaviour for the nights we stayed even though accommodation is centrally situated.

Kathryn

5 months ago

Clean modern comfortable

Jackie

5 months ago

Central location very clean and quiet. Kitchen had everything you need.

Couldn't get windows open but maybe just us... bit of a smell in the hall but was obviously being addressed

Paul

6 months ago

Fab location and great accommodation,easily accessible overnight parking..really excellent fish and chips literally on your doorstep too!!!Alnwick’s a great base to explore Northumberland.

Anne

6 months ago

Location was good

Arrived after an 8 hour cycle in pouring rain to have to pay a security deposit on top of the £300 rate for 2 nights before we could get the keys. The bathroom stunk of raw sewage. We washed our clothes but couldn’t dry them as the owner had turned the heating off!! Not a good experience.

Karen

6 months ago

Loved everything about the apartment

Nothing

Samantha

6 months ago

Lovely clean apartment, great location within Alnwick and good parking in the town too. Tidy and clean in the apartment too

John

7 months ago

Very clean nice and modern

Could maybe fit some secondary glassing was very noisy at night

Chris

7 months ago

Stay was excellent. Perfect location and everything of the highest order.