Gary

1 week ago

Great location for my family of 2 adults and 4 children visiting the west end. Nicely appointed accommodation with a roof terrace.

Sandrine

2 weeks ago

A request was made for the Rooftop terrace to be redone, and the comment was taken into account To date, I don't know if the repairs have been done It's a very nice, very bright apartment in an ideal location

Christie

3 weeks ago

Our place matched the description exactly. The unit was spotless…clean bathrooms and clean kitchen! Our location was wonderful with easy access to all of our plans. My only complaint was the lack of cooling fans. We were lucky that it did not get too hot (no air conditioning). I’m confident they will take care of that for their next guests.

Mark

1 month ago

Amazing place, thank you! Would definitely book again for the next London trip.

Laurence

3 months ago

Great location, close to multiple tube options, restaurants, pubs, shops etc. clean and host was responsive. Would definately stay here again. 10/10

Valerie

4 months ago

The accommodation is exactly as shown in the photos, very pleasant, and in a great location for anyone wanting to explore London.

Kevin

4 months ago

Amazing place and even more amazing location. The furnishings and the artwork made it really memorable.

Sue

5 months ago

Location is great in convent garden, and that's where the good review ends. We stayed for a week, and I have never felt so scammed out of $9k. For the same $, we could have stayed in a 4* hotel. One of our worst airbnb stays in terms of dinginess. There's a reason most of their pics are of the wall color. They gave 1 bath & 1hand towel per person for the entire stay & no face towels at all. I requested some extra towels from the mgmt team, and was dismissed. Shampoo & Conditioner was less than one tiny 'trial' sized bottle per person. 1 mini soap bar per person and no hand soap dispenser in ANY room. Have fun rationing your soap bar usage after the toilet! Tissue boxes? 0. A single throw blanket, to cuddle into while watching TV? No. Cushions for the steel bar chairs on the outdoor patio? Nope! WiFi? Router wouldn't allow more than 4 devices and signal couldn't even reach the upstairs! For a 3bdrm, 7 person airbnb, and a stay of a week, this level of stinginess is not acceptable.

Rebecca

5 months ago

Had a fantastic stay at Frankie Say’s in Covent Garden, the location was brilliant, right in the heart of this vibrant, bustling area. Everything was within walking distance, Pubs, Cafes, Restaurants, Retail Boutiques, Thrift stores, Markets, Royal Opera House with West End Theatres around the corner! Plenty of options for travel via public transport, cabs, electric bikes. Access to the apartment was very secure, inside the space was very private and extremely quiet. The beds were warm & cosy, great shower pressure with ample luxury toiletries supplied. It was lovely and warm inside, a very relaxing retreat from the outside world. It was perfect for 5 Adults and the Rooftop Terrace was a bonus! We loved our stay and would definitely return. Frankie’s team were fantastic, from the initial booking to checking out, it was stress free and I highly recommend. Thank you Frankie Say’s for hosting us and making us feel so welcome!

Gordon

6 months ago

Great place, very central location.

Christina

9 months ago

Our family had an amazing time. The Christmas season is an amazing time to visit London. We loved every moment at Covent Garden. This location was perfect.

Camilla

10 months ago

Perfect location. The apartment had everything we needed.

Anders

10 months ago

Heheh

Eu Beng

1 year ago

Apartment is clean and spacious. Showers and bathrooms perfect. Walking distance to Chinatown and Covent Garden & Leicester Square underground stations. Host Frankie is responsive and helpful. Not for the elderly and mobility challenged though as had to climb a flight of stairs. Suggestion: the master bedroom is so spacious that it could easily fit a super king size bed, which will enhance our experience even more :)

Michael

1 year ago

Great stay in the heart of Covent Garden. Really great layout, big rooms on the main floor, upstairs bedroom was a little tiny. Rooftop was great. Loved being right in the main mix of Covent when walking out into the street. Very appreciated that they provided fans for the apartment during a London heatwave!

Hailey

1 year ago

Excellent area and super cool space! The six of us had a great time and especially loved the upstairs patio

Durran

1 year ago

You know you're in a fantastic place when you say "let's go home" instead of "let's go back to the AirBnB". This flat is a wonderful home away from home in probably the best location in London. Pictures don't do it justice. Everyone super responsive and seamless check-in. 10/10, will be back next time I'm in London.

David

1 year ago

Thanks so much for a great visit to London. We had a great time with our daughter. Frankie's place is in the heart of Covent Garden near amazing restaurants and shops and multiple underground stations. It's also convenient to get to the other great parts of London. Highly recommend.

Tina

1 year ago

We had a wonderful stay. The apartment was beautiful with 3 en-suite bedrooms The terrace was a bonus Only suggestion is softer feather pillows ☺️ Frankie was very responsive and helpful Fantastic location

Ben

1 year ago

Frankie says apartment was simply amazing across a few floors with an amazing roof terrace A- fantastic location walkable to everything

Michael

1 year ago

Fantastic accommodation in an incredible part of London. The hosts were fantastic and helpful. Highly recommended

Noel

1 year ago

amazing location and high quality accommodation

Andrew

1 year ago

Great stay here at Frankies, a few issues on arrival but it was all sorted out as well as could be, its fantastic location, and the apartment was exactly as decribed would certainly stay here again.

Maribeth

1 year ago

We really loved staying at this flat as a group of six 50-year old college friends who wanted to visit London together at Christmas time. The location in Covent Garden is close to a multitude of shopping, restaurants/pubs/coffee shops, the theater (we saw 2 shows), the Peloton studio, and 2 underground stops. We each shared a bedroom and a bath. The kitchen was pretty outfitted, the only downside for us Americans was the coffee maker that brews espresso-sized portions which I also found to be customary when I visited Spain. A quick walk down the block to a coffee shop provided larger drinks and delicious pastries :). Beware though, as other reviews have stated, there are a lot of stairs to climb to get into and around this flat which are somewhat narrow. It was a show getting our suitcases up and down, and we are pretty fit ladies.

Neslihan

1 year ago

The house was spotless. Close to the metro, comfortable. The host has supported everything. We would love to stay here when we come back.

Kevin

1 year ago

Great place with great playful interaction with Frankie. The neighborhood is great and centrally located for a quick stay in London. It offers a quick walk to the south bank, west to Buckingham, north to Soho and east to Tower Bridge. The only upgrade would be softer beds for our weary bodies to sleep after days of walking (and eating and drinking). Thanks Frankie.

Sylvain

2 years ago

This cottage was our favorite of our 19-night getaway to the United Kingdom. A luxurious apartment with a sublime rooftop terrace located in the heart of a bustling London neighborhood. Nearby there are bars, restaurants, grocery stores, shops, a metro stop and a tourist bus stop of the "up on, up off" type. It was an impromptu reservation coming out of a dead end. Thanks for the quick response from the Frankie Says team.

Nora

2 years ago

Location, location, location! Every where we turned walking out of the apartment we were met by the cutest streets and alleys. So many great places to stumble upon and easy access to the Tube. Our visit was during a recent heat wave (31C+) so the apartment was very hot given that it is the top two floors of the building. But having all the windows and the roof terrace hatch open and fans in each room helped to cool it down! (Just know that windows open then means street noise). As many other reviews stated there are several flights of stairs to reach the apartment - they really weren’t that bad. We had several LARGE check-in suitcases that were over 20 kgs and we managed to get them upstairs without issue and only a little sweating (haha). The place has a mildew smell to it. Seemingly coming primarily from the bathroom of the top floor bedroom. With the windows open it helped to reduce the smell. Overall GREAT place to stay! Everyone enjoyed the privacy of their own bed and bath.

Jennifer

2 years ago

Great space in the heart of Covent Garden. Walkable distance to lots of London locations. Easy access to great restaurants and activities. Very clean space and great communication.

Diane

2 years ago

Fabulous location and a beautiful roomy space with the added bonus of a rooftop patio. Instructions were clear, bedding was comfortable, and the showers / bathrooms perfect. We appreciated the espresso machine and instant coffee as well as the bottled water in the fridge. One of our favorite places to stay! As mentioned in previous reviews, there are a lot of stairs so if that is not your thing, don't stay here. We actually liked the stairs and the privacy it gave us. Also, of note, even though the location is central, the windows are quite soundproof, so street noise was not an issue.

Jeff

2 years ago

We relaxed as requested! We also walked an average of 8-10 miles per day, by choice as we weren’t tied to the tube, we were able to explore above ground and had a lovely time.

Estelle

2 years ago

We loved our stay. The apartment was excellent for our group. Everyone had their own space. Exactly as the pictures described. Very comfortable and clean. Best location and metro very close. Would stay again. The rooftop was a bonus.

Erica

2 years ago

Great place to stay.

James

2 years ago

Great place

Sarah

2 years ago

Great stay in perfect location. My team and I did an all day marketing workshop from the lounge. It was ideal! Wifi could have been stronger though. It cut out a few times whilst video streaming.

Tamara

2 years ago

Brilliant location -just couldn’t be better. Super space that worked for a group who wanted to spend time together but also have plenty of space. Just a perfect weekend in London.

Mick

2 years ago

Will stay again!

Drey

2 years ago

Amazing location in Covent Gardens! Close to Underground and so many restaurant and shopping options close by. Unit is as described and many stairs to get to the apartment so be mindful if you have heavy luggage or those in your party that have a harder time. Would absolutely stay again!

Paul

2 years ago

Great apartment in a fabulous location.

Abbey

2 years ago

Lovely apartment in a great location. Bedrooms and bathrooms very clean and comfortable. Only downside was the noise and the fact we couldn’t get out onto the roof terrace.

Izi

2 years ago

Great location

Stuart

2 years ago

We arrived right on time and the place was absolutely ready, stocked with towels and linens and kitchen supplies etc. The pictures are accurate and indeed the place has multiple floors which allowed us to spread out a bit with the middle floor being a living room and kitchen. On a nice London day, you can enjoy a drink on the rooftop. The flat is in the heart of London. So don't spend too much time in the apartment. We walked a lot to most places including our favorite coffee shop in the whole city. Absolutely walkable to Mayfair, Piccadilly, Westminster etc. Would definitely stay again.

Thomas

2 years ago

Truly an excellent location! For us, the value for money is absolutely right. Very central – right in the heart of London. The inward-facing bedrooms are still quiet – even with the window open 👍 Are there any odours in the bathrooms due to the pipes? Goes away with ventilation 🤗 Happy to come back next time 👍

Toni

2 years ago

Great stay, Great Location. Such a cool place - Thank you Frankie!

Natalie

2 years ago

Great place, would absolutely recommend. Clean, functional, easy place to be with kids. Great location.

Mikkel

3 years ago

Lovely flat and amazing rooftop terrace, which definitely adds to the value in the summer. Does get quite hot in the small bedroom at night, and the fan is a bit noisy. But if you don't mind heat, it's just fine. It has no real personal touch, but it's sparkling clean. And surprisingly quiet. It's expensive, but three couples could easily share and still have both shares and their own space. One downside for me - and others sensitive to perfume - is that there is a very strong smell of perfume/air freshener in the stairway, which also crept into the flat itself. Since more and more people have become sensitive to perfume, I would recommend getting rid of that. All in all, it was a really great stay.

Jen-Hsuan

3 years ago

Good location and is clearly a newly renovated property. Instructions to connect WIFI not clear at all. (not on the Airbnb description of the stay, not on the email sent two days prior to check-in, and could not be found inside the flat as indicated in the email). It was only after three phone calls to the host was the issue resolved. Also, host (property management company staff) was rude during phone call. While it was clearly indicated in the description that there are no lifts in the property, the narrowness of the stairs and its sharp turns can cause severe difficulties for travellers with large luggage.

Sarah

3 years ago

Great location!

Sean

3 years ago

Great place great location.

Anna

3 years ago

Frankie's place was amazing! Super central, and easy check-in process. Frankie was accommodating of our late check-in, as our flight didn't arrive in Gatwick until the evening. Super comfy beds and cozy, quiet listing - great base from which to explore London. Thanks for the great stay!

Raphaël

3 years ago

Everything went well. The location is perfect, and the flat is very comfortable. The team was very responsive to all our requests.

Troy

3 years ago

Thanks!

Melinda

3 years ago

We had a terrific stay at Frankie’s. The flat felt like home immediately and it was a treat to have such a huge amount of space. The flat was spotlessly clean and well appointed and the location is unbeatable. My kids especially loved being able to stroll into Covent Garden on their own and to have a little bit of independence. There are stairs but they weren’t a problem for us!

Jess

3 years ago

I booked this AirBnB in Covent Garden because it had only good reviews and the reviews definitely didn’t lie. It was clean and welcoming and looked like the pictures. Each of the three bedrooms had its own bathroom and there was a fourth “powder room” toilet in the hallway. It was a fantastic and comfortable space for five people. The location was also perfect. Close to several tube stations and walkable to so many great bars and restaurants and also to London attractions. People should note that it’s up two flights of stairs and the apartment is on two floors so there are stairs inside as well. For us this was not a problem but could be an issue for people with large bags or limited mobility.

Louise

3 years ago

Frankie's House was spacious, clean and very well located in Covent Garden. The instructions were clear, the arrival and departure modalities were easy. The only negative point is having to pay a big extra for an early check-in of only two or three hours, which leaves small space for flexibility.

Magnus

3 years ago

This is an excellent apartment in a great location. The rooms are a bit smaller than they appear in the photos but still very nice. Comfy beds, and good showers. I also love places that offer Nespresso coffee. Highly recommend it to anybody that isn't afraid of a few stairs. Will definitely come back.

Konstantinos

3 years ago

Great location, close to everything. Easy access and penthouse is quite spacious. I will visit again.

Brian

3 years ago

Great place to stay - esp in summer with the outside rooftop. It’s not for everyone - 3 flights of stairs if you have luggage, bit noisy (it’s Covent Garden!) but it’s a great location and the hosts are very communicative. We had a couple of maintenance issues which can’t be helped and they responded as quickly as they could.

Theo

3 years ago

Great flat for big families or big groups. Cannot beat the location and everything was super comfortable. The host was very responsive and helpful

Lucy

3 years ago

Brilliantly located.

Karen

3 years ago

Highly recommend! Great location- lots of restaurants; very close to 2 tube stations. Owner very responsive to any question, always replied very quickly. Clean, spacious, sunny unit (we stayed on the top floor- only negative was a lot of stairs; no elevator). Would definitely stay here again!

Daniel

3 years ago

Perfectly fine spot. Excellent location. Flat is mostly as advertised except the stairs. It’s 2 flights up to the flat entrance and then another flight to the floor with 2 bedrooms and ANOTHER flight to the kitchen and living room. So the apartment is on floors 3 and 4. Rooftop terrace is awesome. Communication was great.

Sasha

3 years ago

A gorgeous penthouse apartment, incredible location and fantastic communication from the team. Wish we were able to have stayed longer! Thanks Frankie for having us!

Aamer

3 years ago

Amazing spot in the heart of London, great value for money, amazing private roof terrace, very roomy, & absolutely nothing to criticise - Thoroughly recommend it

Ryann

3 years ago

Super fun flat and about as central as you can get. We weren’t bother by all the stairs as previous reviews had highlighted that already.

Yoav

3 years ago

Perfect! Location, roof terrace, rooms, host communications. Note that the beds are queen and not king size as listed. Not a big issue imo..

Alexis

4 years ago

Wonderful central, private location. Loved the private rooftop terrace. Extremely clean!

Paul

4 years ago

Location, Location, Location! Our stay was brief, but we were very impressed with the penthouse. Very clean, very comfortable, very convenient. We will certainly be back!

Ajay

4 years ago

Superb location

Tom

4 years ago

Great location and a fun place to stay.

Kieran

4 years ago

Very clean, extremely well appointed apartment. Will certainly stay again.

Noppasit

4 years ago

Center of town perfect place

Jenae

4 years ago

Nice apartment but a lot of stairs. Definitely not for anyone with mobility issues. Otherwise, very nice and great location.

Peter

4 years ago

Great spot, funky apartment, loads of stairs. Be careful in summer, no aircon and it gets very hot

Max

4 years ago

First time using the AirBnB platform and my stay was fantastic! Very accommodating management. The listing was perfect with 3 full bathrooms with gorgeous fixtures. Wi-Fi was fast. Large fridge in the kitchen and plenty of glassware for drinks. I would absolutely stay here again upon my return to London!

Anne

4 years ago

We really enjoyed our stay as it was in the heart of Covent Garden with shops and restaurants from quick bites (The Real Greek) to amazing upscale Italian (Margot). One thing to note about this apartment that their are a lot of steps to get to the top apartment but I found it completely worth it. It was a beautiful weekend and we sat on the balcony through out our stay. The place is very clean with a well equipped kitchen. Thank you for a beautiful stay

Ayman

4 years ago

A fine stay

Kristine

4 years ago

Glorious space with modern decor. Loved the rooftop space and the generous kitchen and bath amenities. Definitely a luxurious stay and area to enjoy.

Itamar

4 years ago

We were a party of 7 - 4 adults and 3 kids. The apartment was very good and beautiful, the location was perfect, the communication was very good as well. The only thing that was missing is more closet space. We also asked for an additional mattress for a small kid, and were provided with one. Just notice - we stayed in apartment 3 and there were many stairs. THANKS!!!

如果で事

4 years ago

no hot water

Nicholas

4 years ago

Fantastic location, spacious, and very comfortable!

Mike

4 years ago

Really enjoyed the stay at Frankie Says place - the location can’t be beaten - the space is great both nice living/eating space and a great roof terrace. It feels like it has been very recently refurbished- everything is new and good quality. The perfect base for a long weekend in London.

Hanno

4 years ago

great located in the heart of London, Covent garden, three bedrooms, one master and two small ones in a two level apartment. Nice terrace and living room

Matthew

4 years ago

Excellent location, bright and airy apartment and very comfortable, would definitely stay there again

Umar

4 years ago

unbelievable location and a fair price. really interesting places with a nice roof terrace. enjoyed our stay

Tracey

4 years ago

Amazing place to stay - right in the heart of London - would highly recommend!

Valeriia

4 years ago

Great and unusual apartment in a wonderful central location. Very responsive and accommodating host. Highly recommend.

Charlie

4 years ago

Great place. Will be the only place I stay in London from now on!