Simon

3 weeks ago

Immaculately clean. Great location

Ray

1 month ago

Clean. Excellent location

Nothing

John

1 month ago

The facilities were excellent as was the location.

N/A

Sharon

1 month ago

Loved that it was by the harbour and close to amenities.
Good furnishings, clean and comfortable.
Good communication regarding stay from the Host.

That other people staying in the flats left the main door open regularly.
That was woken at 6am every morning due to the cafe below serving food and could hear the chatter.
Car parking was a bit of a nightmare - the nearest 'W' areas weren't close so if you were elderly or had walking issues, this wouldn't be appropriate.

Dean

1 month ago

From booking the apartment information was supplied and accurate - smooth transition accessing the apartment, great location for everything. I would have no hesitation in staying at this property again.
Great host Thankyou very much

Elaine

1 month ago

Nice property in good location nice and clean
En-suite and dishwasher out of use
However I was compensated satisfactorily

Stairs a bit steep
Entrance and stairs looked grubby in need of clean and decoration

Steve

2 months ago

Great location although proximity to bars means a certain amount of street noise until late.

Shower cubicle was broken and in pieces. We arrived to find repair man doing his best but unable to repair it. Extractor fans in both bathrooms not working. We were provided with one hand towel for 4 of us. Washing in the machine, bucket and vacuum cleaner in the lounge, toaster dirty, flat generally dusty throughout. Awful smell in communal entrance. No response to any of this from agent.

Hazel

3 months ago

Location was good. Had nearly everything we needed. Clean

Graham the maintenance man was very helpful very informative and very quick to come to our aid.

The shower wasn't working in the en suite. One of our party could not get into the bath to use the other shower. Had a leak in the middle of the night. Which we had to clean up and use all the towels . Mattress uncomfortable in yhe double bedroom.

Anne

3 months ago

Great location, flat looked like pictures. Next to pub & did get loud but didn’t bother us. Reported a smell in flat on arrival day, like damp/drain sour smell. It never completely went away. Partner was in the shower first morning & downstairs cafe owner was at the door saying water was coming through her ceiling lights. So had to get him out the shower very quick. Reported this & got told maintenance would be there to fix it when we were out. When we left it still wasn’t fixed so we could not use the shower in en-suite in the 4 days we were there. We book an apartment with en-suite because there was 3 adults all trying to get ready at the same time. If these issues where fixed we would have booked this place for future trips to Whitby but we will now be looking elsewhere where.

Christina

4 months ago

Great location , everything we needed in the apartment. Good communication from the owners.

Parking , I know this is not the properties fault from the location , but difficult with a 3 year old.

Tom

5 months ago

Place was perfect

Head office is a disgrace, was told insurance cover was £25, then when I gave details over phone they took £30 , robbing crooks.

Fraud and theft.

Christine

5 months ago

Location and very clean modern apt

Stairs leading up very steep,

Peter

6 months ago

Great location in the heart of Whitby. The apartment was wonderfully equipped and extremely clean. Be prepared for some noise in the early hours as the pubs close up!

Wakefield

6 months ago

It was lovely and clean, great central location for all amenities

The stairs was not good for people with walking difficulties

Peter

6 months ago

Excellent apartment in a fantastic location, clean, modern and well equipped.

Being told that there was a further charge for damage insurance days before our arrival, did not sit well this should be included in the price charged when booking and not as a hidden extra.

Deborah

7 months ago

Position was good. Nice and clean.

The terrible drone/vibration noise in the lounge room from the building below. Stopped when the business closed later at night. Also the noise from the pub where they stored their kegs and rubbish bins.

Sally

7 months ago

Very good location

Very steep step to get into and out of the building from alley way along with steep stairs. If carrying luggage you are limited to what you can carry.
No bath mat in bathroom or slip mat in a high sided bath along with no hand rail for balance.
No permit for parking in W zone near by could have done with an H parking permit, map wasn’t clear as to were we could park.

Tanja

7 months ago

Das Appartment ist sehr schön, groß, sauber und modern. Die zentrale Lage in Wassernähe ist ein Vorteil, aber auch ein großer Nachteil was die Lautstärke angeht.
Die Wohnung liegt in der 1. Etage und ist über eine sehr schmale Treppe zu erreichen. Es gibt 2 saubere Bäder/Toiletten, Spülmaschine und Waschmaschine.
Whiteby ist ein sehr süßes Städtchen und alle Sehenswürdigkeiten, Restaurants und Shops sind von dem Appartement fußläufig erreichbar.

Vor der Buchung sollte man wissen, dass man zusätzlich 25£ für eine Versicherung zahlen muss. Zudem steht in der Beschreibung "mit Meerblick", aber den sucht man leider vergebens. Es gibt allerdings seitlichen Blick auf den Hafen.
Wir bekamen zuerst eine veraltete und dann die falsche Park-Karte ausgehändigt, sodass wir letzendlich jeden Tag mit dem Auto und der schwierigen Parkplatzsituation zu tun hatten.
Am schlimmsten war allerdings die Geräuschkulisse (hier ist die zentrale Lage und die Wohnung im 1. Stock definitiv ein Nachteil), denn nicht nur dass das Brummen des Restaurants im Erdgeschoss das Wohnzimmer zum vibrieren bringt, auch die (betrunkenen) Gäste des Wetherspoon gegenüber, unterhalten sich lautstark die ganze Nacht und kotzen gerne auch vor die Tür. Davon sind sogar die Kinder aufgewacht.
Dazu kommt spätestens ab Mitternacht ein lautes Kratzen und Fiepen in den Wänden des Schlafzimmers, das einen glauben lässt, die Ratten säßen direkt neben dem Bett. :(

Mark

8 months ago

Great location and exceptionally clean. A well equipped apartment.

Nothing

Joy

8 months ago

the location was central to all the shops and amenities,overall the appartment was clean.

no where to park nor offload baggage from car,entrance hall had very steep staircase ane lounge/living area very small

Grant

8 months ago

N/A

Parking Facilities

Michelle

9 months ago

Great location very clean and comfortable

There was nothing that we didn’t like

Patricia

11 months ago

Location was brilliant

The shower trap was disgusting as the top of it wasn’t fixed was obvious to see! And the humming noise in the living area was awful felt like the floor vibrating but luckily was only on daytime from fan in fish and chip shop bought cleaning stuff and sorted shower trap and wasn’t in much daytime so probably would stay again

Sharon

1 year ago

Lovely apartments . Great location would defantly stay again 👍

Alexander

1 year ago

Fantastic location in the heart of whitby, well equipped place that suited our needs

Anonymous

1 year ago

Great location, clean and tidy

The constant, unpleasant vibration and hum from the fish and chip shop below (presumably an industrial extractor fan?) between roughly 10am to 8pm made the space unpleasant, uncomfortable and borderline unusable during the day.

James

1 year ago

Self catering and closeness to town centre.

If your a light sleeper not for you. 5 yards from Wetherspoons back door with beer deliveries early doors and keg deposits after midnight.

Jamson

1 year ago

The location was central to everything. The apartment was clean and comfortable thank you

To provide 2 pillows per person....a couple of us struggled with only 1 pillow.

Anonymous

1 year ago

Everything

The staircase

Joelie

1 year ago

N/a

N/a

Mary

1 year ago

Excellent location

It was too. Noisy

Anonymous

1 year ago

Everything

Nothing

James

1 year ago

Great apartment in an excellent location.

Kathryn

1 year ago

Great central location, well equipped and comfy beds.

Carole

1 year ago

Very clean and comfortable, excellent location. Main bedroom huge!

Noise from the angel hotel/bar next door

Joanne

1 year ago

Very well equipped, everything you need.
Lovely and clean, comfy beds

The communal staircase, steps were a little too steep for my parents, even though a sign said mind your head, my dad managed to bump his head 🥲

Colleen

1 year ago

Great central location. Everything we needed for time there.

A bit noisy due to location but didn’t really worry us.
Far too hot through night even with small fans on, did open windows but still hot and noisier 🤦🏻‍♀️😂

Julie

1 year ago

Very central location, great view over the harbour, beds very comfortable and overall spacious.

Little bit noisy due to location but did not spoil stay. Could have provided some essentials like salt & pepper and washing up liquid.

Barfoot

1 year ago

The flat was clean and exactly what we needed, in a very close proximity to the middle of Whitby. The flat was very well appointed for everything that we could need for our stay and longer.

The steps into the accommodation are very steep and the height drops very low. There is a sign warning of this but unless you are looking up, you won't see it. My husband banged his head and hurt his neck. On the way down the stairs, the sign is more visible.
The flat is also directly above a cafe that starts setting up about 7am and it is difficult to sleep after that. That would be the only reason why we wouldn't return here.

Joanne

1 year ago

Excellent location. Apartment had everything you need, was modern and clean.

Bit of noise from the fishermen going to the cafe at 5.30am, but no big issue

Matthew

1 year ago

Location was very central
New apartment

Apartment wasn’t as clean as it could have been.
Met with chewing gum on the stairs leading to front door and balls of dirt rolling along the steps
Shower cubicle had some black mould on it.skirting boards very dusty.
Very noisy above and below.
Smell of bacon coming up from cafe below at 6am in the morning.

Carol

1 year ago

everything was nice and clean

unfortunately the only negative was the stairs not good if guest’s have mobility issues

Collins

1 year ago

Location excellent, apartment clean and comfortable

Stairs to apartment are quite steep. Not being able to access until 4pm

Lee

1 year ago

Good location. Flat is warm,bright, clean well decorated and facilities are good.

Access is by steep staircase be careful if you’re carrying luggage or if you’ve got any mobility issues oh and if you’re over 6 feet tall watch your head….. only real issue is the external noise early morning and late at night from the nearby businesses. Windows seem to lack proper soundproofing and with deliveries starting around 630am you need to be a heavy sleeper. Overall though that wasn’t a deal breaker for me.

Mick

1 year ago

Location was excellent, very clean,plenty of room.

Had to pay £18.00 to park because there wasn't a parking permit in apartment.
Fan from chip shop below apartment was very noisy making it hard to hear tv.
(Didn't want to turn it up too laud and upset people in other apartments)

Paul

1 year ago

Whitby

Not a great view ..difficult to find..standard accommodation and overpriced

Joanna

1 year ago

Great location and was easy to find. Lovely place with all amenities.

A little noisy at night given its location and I was a little annoyed that the letting agent changed the check-in times without discussing it with us first.

Ruth

1 year ago

modern clean and location

N/A

Tracy

1 year ago

lovely space well equipped and clean

noise at night from neighbouring bar

Sarah

1 year ago

The very central location, the amenities of the apartment, the cleanliness, the WiFi, bits (essentials) left in the kitchen, view from living room.

The bed was horrible - needs replacing. The constant noise… all day from the chip shop humming (vibrates everywhere in the living area) and the upstairs neighbors slamming doors, walking heavily, and a LOT of coming and going. for context You can literally hear the neighbors cough or flush toilets in the night. Bedroom right next to communal stairs so you hear people banging external door, cleaner woke us up at 0650. Then the normal town noise from people outside. The windows, ceilings and walls are paper thin.

Darren

1 year ago

Lovely apartment in a great location.
East access to everywhere

Oh my life, the noise of the chip shop fan and the noise of the apartment above.
The place leaks noise from every orifice, which makes it a never to return place for us.
It's such a shame as it's a lovely space and location.

Paul

1 year ago

Great modern well equipped flat in excellent location to bars and restaurants. Only negative is the loud humming noise /vibration in lounge coming from the fan in the chip shop below, but only open during the day so didn’t spoil our stay.

Patricia

2 years ago

Nice and central to everything. Clean and modern.

During the daytime there was a loud hum and vibration from the shop below (a cooler or AC unit perhaps?) It drove us insane. Also the barrels being rolled out of the place opposite at 5.00 am wasn’t great. the apartment was also very hot. we turned most of the heaters off during our stay.

Martin

2 years ago

Local cafa

Nothing

James

2 years ago

Good central location

Jayne

2 years ago

excellent location, all
mod cons and beautiful and clean

a little noisy but to be expected in that location

Dave

2 years ago

The property is in a fantastic location, it is spotlessly clean and very comfortable with everything you need.

The only downside is… the apartment is next to the weatherspoons and we were awoken at 5/5.30am every morning by either bins being emptied or barrels being moved and the staff having very loud conversations in the alley between, this went on for a good half hour or more and I was then unable to get back to sleep!
There is nothing the host can do about this but just something to be mindful of.

Phil

2 years ago

Locality. Cleanliness

Noise from cafe below early mornings. Not horrendous and not constant.

Philip

2 years ago

The location was excellent. Very clean. Excellent facilities. Communication from the host was excellent.

The stairs were very steep up to the door. The floor was uneven, stepped within the apartment.

Rebecca

2 years ago

Location was amazing, very clean and nice apartment. Was easy to access although very steep steps so not good if any mobility issues

Was quite alot smaller than expected.
Had no idea the parking situation, no explanation as to where the permits were able to be used. Ended up just paying for parking in the main car park.

Waters

2 years ago

Excellent appartment, thought of everything... Fantastic location right on harbour front.... Would definitely recommend 😀

A slight smell from downstairs cafe

David

2 years ago

it was clean and modern and had everything you needed what more ca n I say

the stairs up to the room was a little narrow and steep

Anthony

2 years ago

bathroom shower mattress could feel the springs far to much noise .

Lynn

2 years ago

Noisy at times with pub next door collecting beer kegs also staff from pub talking outside loudly in evening

Emma

2 years ago

Lovely stay and great location, but the early checkout (10am Sunday) feels too early when you're only staying for the weekend.

Christopher

2 years ago

everything was clean and in a new condition
I would recommend this to anyone
loved it all. thank you

nothing to dislike at all

Jane

2 years ago

Fabulous apartment! Spotless! Great location! Excellent value for money! Really comfy beds!

Anonymous

2 years ago

very clean and comfortable. central location

nothing

Lynnette

2 years ago

Very clean,well equipped,great location

Jane A.

2 years ago

Very clean, well maintained accommodation and eveythig you'd want in it.

Location is noisy as next to Weatherspoons and over a cafe. Steps from front door to flat steep for mobility issues. And windows complicated to use.

Joanna

2 years ago

Well equipped flat, central location, view of harbour

Bed was a little soft, a bit noisy

Nicola

2 years ago

everything

nothing

Heather

2 years ago

I did not like the location it was very noisy . I was kept awake with people coming out of pubs did not like d

Did not like the location kept awake

Richard

2 years ago

Central location

I should have looked into the parking before arriving

Julie

2 years ago

brilliant location, lovely flat, very clean and lovely and well stocked

no bath mat, no cupboards empty for storing food we brought so all had to be left on work top and extractor fan in en-suite did not work

Eunice

2 years ago

It was self catering . Everything about the apartment was superb. The location was very central for all amenities.

Just one thing on the communal door outside. The step was quite deep and it could maybe make it better with a vertical handrail to get in and out.

Suzy4205

2 years ago

Cleanliness and style.
Excellent location
Relaxing

Liked everything

Sean

2 years ago

Location so central fantastic

Parking details need to be made clearly

Christopher

2 years ago

Location Cleanliness. Layout

Lee

2 years ago

the bedrooms were great and large and the location was fantastic as it’s in the centre of Whitby. The free parking ticket in W areas was great, but took some time to find where there were, could have done with a parking map of the area.

the living room was very small. also the cafe below opens at 5.30am and kept waking us up. Also the constant hum of the extractor fan from the chippy below was annoying till it switched off about 9pm at night.

Dawnpaton

2 years ago

Property was very clean and modern, very cosy with the electic heaters heating up the property very quickly
Great central location to reach attractions and shops right outside and you are right next to the bridge in town.
The en suite shower was fab bed was comfy.
Free WiFi too which is always a bonus.
Overall a lovely little property.
Property is self catering but you have the co-op supermarket 2 minutes away which is great.
You also have the singing kettle cafe downstairs and that does a nice breakfast and you have a Costa too.
Just wanted to add a wee bit here about Parking- no parking but they left us scratch cards for our 4 days stay which are valid in the W zones although these are all small streets and very busy all the time if you do choose to park in them please remember to check out if there is ballards in the street as you may get blocked in till later on in the evening.
You can park in some others - endeavour car park is big but again always very busy.
Parking in Whitby is a nightmare haha so be prepared...oh and also the whitby parking attendants are out very early so don't just abandon your car.

So we are a young family of 3 with a 2 year old we were in flat 2 which was up a very narrow flight of stairs this was a bit of a pain getting up and down with the buggy and a very independant 2 year old who wanted to walk up and down them.
Very noisy on the 1st floor due to having the back door of a witherspoons right outside but not noisy enough really to wake our little one so if you would like somewhere a little quieter then maybe request the flats up on the top floor or try a little bit out of the town.
The view is not the best from flat 2 but we were not there to sit and look out the window so it wasnt really an issue.

Anonymous

2 years ago

clean , fresh, perfect location, a really nice apartment

noisy neighbours upstairs, plus beer barrels being rolled at 3am in the morning

Lauren

2 years ago

Unfortunately we were unable to travel to the airbnb due to red weather alerts caused from storm eunice. Trains were cancelled and we had no other way of getting there. We shared multiple screenshots showing the red weather alters on the news as well as the cancelled trains. We asked the management company if it would be possible to reschedule and we would be happy to pay slightly more if they allow this to which they said that wouldn't be possible.
The host refused to refund anything including the £60 cleaning fee...despite the fact there would be absolutely nothing to clean as the flat would have been empty for the entire weekend. Overall a really disappointing experience and a complete lack of understanding from the host and Airbnb.

Marion

2 years ago

I am shocked no one has mentioned the constant vibration of the apartment from 9:30-17:45 from the businesses below, maybe an extractor fan? If you don’t intend on being in the apartment during the day, this will likely not impact you. If you are, it can start to make you feel very travel sick.
When booking: please note that you are asked to provide identification to the company managing the property, even if you have done so with air bnb.
Various bits of information throughout our stay were incorrect, the info states the door is the black door to the left of the restaurant, when in fact it’s to the right. Otherwise info was quite easy to access from the online guidebooks link provided.
When we had a problem finding the door, it was easy enough to access help outside of working hours from the company, so that was much appreciated.
Accessing the property after this was pretty straight forward.
The info on parking was clear and helpful. Just to note the road outside the property can only be accessed for car offloading outside of 10:30-16:00.
The messages sent during our stay were confusing. Whilst the house rules state your rubbish is removed by the cleaners, we received a message prior to the end of our stay asking us to remove the rubbish from the property or take this with us if in excess. What’s in excess? More than the tiny bin in the kitchen? Of course there was no info on where to do this, in the message or guidebook. Then when you look outside, we were told the bins were for the restaurants not the apartments. Also it would be nice to have had a bin bag already in the main bin, instead of having to hunt for it under the sink.
Despite paying a cleaning fee yet you are messaged prior to the end of your stay instructing you to wipe down the surfaces with antibacterial wipes provided. Whilst we always leave our air bnb places tidy this ask was yet another small thing that highlighted this property is managed by a third party and not the owner.
Otherwise, it’s a nice position to access everything.
The apartment has nice decor, plenty of space and utilities. Staying with a family, unlike people who have reviewed before we did use the kitchen. There were a couple of dirty dishes put away in the cupboards, that clearly hadn’t been washed properly but otherwise most things were clean there were most utensils, and sufficient facilities.

It’s unlikely we would stay here again, as it’s a different standard when managed by an outside company, compared from our previous air bnb experiences, managed personally by the hosts. Additionally the constant vibration from the nearby business was a real deal breaker for me.

Irene

2 years ago

The appartment was spotless very clean good location and enjoyed our stay would recomend it to our friends

Theresa

2 years ago

Location
Lovely modern apartment with full rsnge of kitchen equipment from full range of cutlery washing machine and diswasher

There was nothing

Jason

2 years ago

Lovely apartment in the centre of Whitby. Clean, comfortable and well equipped. A very good price also.

Lucy

3 years ago

the property is in a superb location and easy to find. very clean and stylishly decorated. also night little extra was milk, tea and coffee already in the apartment. will definitely be booking again

Jacqueline

3 years ago

We were self catering

Liz

3 years ago

Just something to consider when booking. You may not get a refund from Airbnb if you contract covid. We didn’t. This flat has a property management company looking after the property called stay North Yorkshire so their is no direct contact with the home owner which was a bit confusing as I was unsure which policies to use covid etc and who I should contact etc. in the past it was the home owner. It wasn’t straight forward this time.

I managed to stay with half the party as other half had to isolate. It was in a great location.

Ruth

3 years ago

Great apartment in a central location, clean and modern. Close to the train station and parking was easy with pass included.
If you are a light sleeper there was a bit of noise early in the morning from the cafe underneath and there’s a Weatherspoons directly outside.
Beds are really comfortable and the kitchen has everything you need if you want to eat in.

Natasha

3 years ago

Parking a bit of a nightmare but otherwise a super plce to stay

Sheree

3 years ago

Really good location, no parking however there a little car park to pull in to unload bags, and a big carpark which is cheap enough just a short distance, our car was completely fine there! Apartment great as the pictures! Steep steps to get up to the apartment but definitely worth the luggage struggle it has everything you need in we were gutted we didnt get to cook a meal! But everything is on your doorstep! Chippy,pub,mexican,cafe and short walk to all the attractions, we couldnt of picked a better place

Suzanne

3 years ago

The apartment is very comfortable and has everything you need, a lovely modern kitchen and bathrooms and the beds are really comfy.

It is in a great location - right in the heart of Whitby. There was some noise at night, which you have to expect in the middle of any town, but this didn’t bother us at all. The seagulls were noisier than any revellers!

We have had a brill long weekend and would definitely stay here again. Thanks to our hosts ‘Stay’ who were very good at keeping in touch and making sure we settled in.

Gary

3 years ago

excellent location for town centre but a little noisy in the evening

Philip

3 years ago

The best thing about here is the location. Really easy access for everything