Carla

1 week ago

1. The location of the property was ideal to a certain degree. Not far from the castle or the harbour however it was located at the top of the hill which isn't made very clear.

2. The view

3. The beds were relatively comfortable.

1. The location was at the top of the hill - my dad has COPD and this was a real struggle. It was very clear in the description and if I had known we wouldn't have booked. If you have mobility issues then this is not for you!.

2. If 6 of you are staying in the property and come on more than one vehicle, only one of the vehicles will be covered for the duration of the stay. No big deal but should have been made clear.

2. The house was not clean. It was tidy, but far from clean. There was dust everywhere, cobwebs in every corner and the top floor shower had some of the thickest mold on the tile grout I have ever seen. It was absolutely disgusting. I don't think the tiles have ever been scrubbed or wiped down. It was absolutely full of black mold. My husband and I swapped with my dad because he has COPD it is not ideal for him to be exposed to black mold, in fact he would have ended up in hospital. This needs addressing IMMEDIATELY.

3. The house smelled of damp and mold - damp was visible in the top floor bedroom in the far corner, bottom double rooms all around the bathroom and in the twin room above the window.

4. Black mold was present in 2 of the bathroom's bottom was in the silicone, this happens and no big deal. However the top floor shower and the ceiling was covered in black mold. The tiles, the silicone, the window frame, the window. Not only is it gross it's toxic. That shower room needs an extractor fan and needs to be resolved before being let out again. It needs addressing IMMEDIATELY.

5. The top back bathroom window is completely see through! This wasn't discovered until after 3 days after going for a walk up to the top at the castle to see the view. For 3 days I was flashing the people of Scarborough, who were not only getting an eye full but were also able to see me use the toilet. We thought it was a reflected film on the glass but no it's not.

Carla

1 week ago

1. The location of the property was ideal to a certain degree. Not far from the castle or the harbour however it was located at the top of the hill which isn't made very clear.

2. The view

3. The beds were relatively comfortable.

1. The location was at the top of the hill - my dad has COPD and this was a real struggle. It was very clear in the description and if I had known we wouldn't have booked. If you have mobility issues then this is not for you!.

2. If 6 of you are staying in the property and come on more than one vehicle, only one of the vehicles will be covered for the duration of the stay. No big deal but should have been made clear.

2. The house was not clean. It was tidy, but far from clean. There was dust everywhere, cobwebs in every corner and the top floor shower had some of the thickest mold on the tile grout I have ever seen. It was absolutely disgusting. I don't think the tiles have ever been scrubbed or wiped down. It was absolutely full of black mold. My husband and I swapped with my dad because he has COPD it is not ideal for him to be exposed to black mold, in fact he would have ended up in hospital. This needs addressing IMMEDIATELY.

3. The house smelled of damp and mold - damp was visible in the top floor bedroom in the far corner, bottom double rooms all around the bathroom and in the twin room above the window.

4. Black mold was present in 2 of the bathroom's bottom was in the silicone, this happens and no big deal. However the top floor shower and the ceiling was covered in black mold. The tiles, the silicone, the window frame, the window. Not only is it gross it's toxic. That shower room needs an extractor fan and needs to be resolved before being let out again. It needs addressing IMMEDIATELY.

5. The top back bathroom window is completely see through! This wasn't discovered until after 3 days after going for a walk up to the top at the castle to see the view. For 3 days I was flashing the people of Scarborough, who were not only getting an eye full but were also able to see me use the toilet. We thought it was a reflected film on the glass but no it's not.

Lucy

1 month ago

Really beautiful spot, especially for the price. Beds were comfy, everything was super clean and the views were spectacular. Kitchen was pretty well stocked too. Had a bit of faff between us and the host before we arrived but once we did and saw the views everything was forgotten!

Georgina

3 months ago

Great place to stay with amazing views

Linda

5 months ago

Lovely house with an amazing view. just be aware of the step road and steps to get to the house.
The house was really clean but lacked cutlery, especially spoons and forks.

Nicki B.

7 months ago

We visited 5th September for a long weekend. The house is very nice with amazing sea views. Well equipped with all the usual things you would expect in a rental house. Had a problem with parking as the scratch cards were not in the property as suggested in the guide and it was too late to do anything about it the night we checked in, however after a couple of calls in the morning we were sorted. I ha read a previous review regarding stairs and parking and it should be noted that the property is located at the top of a hill. Expect stairs and challenging hills to unload the car and enter leave the property. If you were elderly with mobility issues this is not for you. Parking spaces are around the corner and at a premium so we were home early every day to secure one otherwise you would be searching for a space and would again involve plenty of exercise

Robert

7 months ago

The house was well presented clean throughout with lovely views off the harbour would definitely stay again thanks for having us

Rachel

7 months ago

As soon as we arrived at the property we found a leak in the downstairs double bedroom. The carpet, bed and bedding were wet. The whole property was also dirty and hadn’t been cleaned. Initial maintenance person arrived quickly it was determined to be a leaky cold water pipe and he said a plumber would be out the next morning to take up the floor and find the leak and fix it. We asked for housekeeping to bring dry bedding but had no phone call back about bedding. We were left with water dripping all night and having to sleep in a wet bed. The issue was finally fixed but almost 24 hours after we checked in. Not quick enough and ruined the first two days of our holiday. The out of hours phone line was switched off although we were told it should always be on. Out of hours messages were going to an out sourced Helpdesk and I received responses at 2:30 in the morning! I’m now struggling to get a suitable refund for the issues we had.

Becky

7 months ago

Location was perfect
House wasn’t cleaned stains all over the carpets marks on sofa spiders hanging from lamps, ripped bedding on the beds and the bathroom was dirty toothpaste on taps and hairs in sink. Damaged garden fence. If the house was clean it would have been perfect but so much dust around when one of the guests has asthma isn’t ideal

Gavin

8 months ago

Lovely home, perfect for our family of 5.
The location is BRILLIANT - probably even better than what it appears on the map.
Would thoroughly recommend

Lawrence H.

8 months ago

We really enjoyed our stay. The views from the upstairs were amazing, especially with the large French doors. The kitchen and dining area were excellent. We loved having 3 separate bathrooms. WiFi and TV were excellent. It was also nice to have a washing machine and storage space in the utility room. The garden was lovely, especially for the children.
Hard to park (we could not find residents' parking spaces, so hard to use a car park half a mile away) and very hard to unload the car upon arrival - would be very hard with small children.
The location worked well for us with the views but would not work for anyone with infants, as the climb up the steps would be impossible with a buggy or pram.
Overall, we really enjoyed our stay.

Andreas

8 months ago

Schöne gelegenes Häuschen in der Altstadt von Scarborough mit drei grosszügigen Schlafzimmern. Tolle Aussicht vom Wohnzimmer und Schlafzimmer im oberen Stock über den Hafen und das Meer. In den beiden Schlafzimmer im Parterre riecht es ein bisschen nach Feuchtigkeit. Die sehr geschäftige South Bay ist schnell erreichbar über Treppen. Zum Baden empfehlen wir die etwas weiter entfernte, ruhigere North Bay. Tipp für frisches Obst, Gemüse und Brot: schaut in der Market Hall vorbei, welch ein kurzer Gehdistanz liegt.

Rachel

10 months ago

The view

Sharon

11 months ago

The property had an amazing view

The outside area was poor and very dirty
Overflowing bins nappies all over the ground
Bins not been emptied over flowing wheelie bins
Dog poo bags in the garden
Garden needs maintenance
Gate broken
Artificial turf coming away from the ground weeds growing through it
Cigarette buts around the garden furniture

Brendan

11 months ago

Loved it! The proximity to the beach and attractions was amazing yet private and peaceful all at the same time. The house was as described and the views from the living space and upstairs bedroom were fantastic. Was clean and tidy on arrival and the host was extremely proactive in ensuring our stay was comfortable, brilliant contact and really friendly. A superb base for an extended break (although good thighs needed for the steps from the beach 😁) we would definitely recommend for either the family or a couples retreat to the seaside and will definitely be back.

Katie

1 year ago

All I can say is the views were Wow and wow!! Absolutely amazing location

Anna

1 year ago

Lovely sized house with a garden and great views of Scarborough beach! Good location and perfect for a family of 4 to visit.

Helen

1 year ago

Beware - this is let by an agency, and they require either a damage waiver of £25 or a £10 admin fee on a refundable £250 damage deposit. This wasn't stated until after we had booked. We chose the deposit, and this wasn't returned to us until 12 days after our departure which seemed unnecessarily long. Other than that, we enjoyed our stay in the flat. The location is wonderful. The access is a bit tricky, up a steep narrow lane with no turning space at the top. We found parking nearby fairly easily.

Kelly

1 year ago

Its location was good although on a hill

It was very dirty, not maintained well at all inside ir outside the property. For example, There had been plasterwork in one bedroom and there was plaster dust inches thick everywhere. We also messaged prior to arrival to ask if there would be logs for the log burner, when we got there, there was none.

Joanne

1 year ago

Fantastic house, position and everything you need

Denise

1 year ago

The property was very comfortable and had everything that you could possibly need during your stay. Amazing sea views over south bay.

To have the amazing sea views, the property is at the top of steep cobbled streets and steps, which would not be any good for people with mobility issues.

Paul

1 year ago

Lovely property in a great spot. A slight smell of damp downstairs but other than that it was just perfect!

Billy

1 year ago

great stay, lovely location.

Julie

1 year ago

As with any other home that isn't on the sea front, there is a climb to the accommodation that would be tricky for anyone with limited mobility. There were quick steep routes to the sea front and back in minutes or more meandering routes that were less challenging if we were feeling less fit. The home itself is lovely. Comfy & clean and uncluttered with all of the essential equipment for a short or longer stay. The views are stunning from the upstairs sitting area and bedroom and it was great to have a bathroom or shower room for each bedroom. We didn't use the washing machine/dryer but it was good to know it was there if needed. Beds were comfy with nice crisp clean white linen.
It took us a short time to find, sending out a scouting party on foot as the road doesn't pass the property. Although parking (as always in Scarborough) was a tight squeeze, using the provided parking permit we were able to park close to the house quite easily.
We would be happy to stay again.

Katherine

1 year ago

We had a fantastic bank holiday weekend as a family of 6 adults and 1 infant (ranging in age from 79 to 2 years old). The view from the upstairs of the property really made our stay. Fantastic to watch the beach and surrounding areas get busier as the day went on and then watching the lights come on as it turned dark. Fantastic location (short walk) to the beach front. The property is based on a steep hill and may be a little tricky for those less mobile but the road is very quiet so you can rest. You can allocate a bathroom to each bedroom which made getting ready in the mornings and evenings much easier for everybody. The garden area could do with a little tidying but was wonderful for allowing our 2 year old to keep busy whilst not on the beachfront and the garden gets the sunshine. Would highly recommend staying here and hope to come back!

Peter

1 year ago

This house is great, the location stunning and with amazing views! It is so close to the beach and front, the wi fi is fast, the beds super comfy and showers very good.
Its a shame 'host and stay' were pretty poor. They didn't answer their 'urgent' phone line when we couldn't find the parking permits, they had not provided instructions of where to find them and they were hidden in a cupboard under a load of duvets. I had to drive away and pay for parking after a big effort getting the car unpacked. Host and stay were very unsympathetic and and bit blunt in their responses. We felt they blamed us for not looking hard enough and their refusing to reimburse parking was very dissapointing. It was also a bit weird that the washing machine was behind a door marked 'no entry'. Host and stay could not tell us why this was and if it was safe to use.
Next time we will go back to using air b and b individuals homes rather than these agencies as the communication is much better

Rebecca

1 year ago

The place overall is lovely, the location is brilliant and very good value for money. When we arrived the drain was blocked and a plinth in the banister was broken. I rang host and stay and someone came and sorted the drain straight away and the staff were very friendly and helpful. The views from the upstairs floor are absolutely amazing too.

It felt like the cleaning had been a little rushed and a couple of bits had been missed. When we arrived the drain was blocked and a plinth in the banister was broken. It worried me abit as I didnt want them thinking we had caused these so I had to ring hist and stay withing the first hour of arriving but other than that it was very good.

David

1 year ago

Location brilliant house brilliant stay brilliant view out of this world

No parking scratch cards as promised it cost me £50 not very pleased

Richard

1 year ago

Excellent well equipped and comfortable accommodation with unparalleled views.

Julie

1 year ago

Location problematic since there was no adjacent parking, and the property was up some external steps. Anyone with mobility problems could not have accessed the property. There should have been curtains in the main living space and more effective blinds in the bathroom. The main dining table had a huge crack running down the centre, so it was difficult to set the table. A tea towel would have been nice and somewhere to hang (wet) coats near the front door. Heat difficult to control on the shower(s). Property looked good but wasn't particularly comfortable.

Alison

1 year ago

It's true the house is on a steep road with no immediate outside parking, but the truly spectacular views and brilliant location is more than worth it! Parking is round the corner so not too bad. The house is modern and well-thought with bathrooms for each bedroom, a good-sized kitchen, and the living room upstairs to take advantage of the gorgeous views. However, despite being renovated recently, the wear and tear of being a holiday rental is already starting to show through e.g. worn bathroom tiles and amenities e.g. towels. Also, it feels like luck of the draw if there is what's needed in the kitchen depending on who stayed previously otherwise there could be missing, basic items. That's only a minor point though. The only real pain point is communication with Host & Stay. I had to ask the same question repeatedly, and in the end never got an answer. It wasn't a big deal but would have expected better. Still, would highly recommend this property especially at the price we paid!

Matthew

1 year ago

Amazing views across South Bay - really handy for the Old Town, harbour and beach. Parking and access a bit tricky but the views make it all worth it. Clean and tidy - good info from the host. Would book again.

Carol

1 year ago

Good, comfortable house in great location close to the beaches and attractions. Quiet despite being only a few minutes walk from the front.
Access is via steep slope and steps and it's not possible to park very close to unload/ load but we managed ok as there were 4 adults and only one toddler.
Slight shortage of cutlery but otherwise well equipped. Stairgate provided which was necessary with a toddler.

Sixsmith

1 year ago

Nice house with good kitchen
Good garden

Only 3 dining room chairs 3 wine glasses
The towels in one of the bedrooms was full of rips and holes. For a house for 6 was ot good. Also the house is on a very steep hill which was not really specified anybody with mobility issues would have struggled

Rosie

2 years ago

This would have been a 5 star review as the house itself is fantastic - location is brilliant and the view was absolutely amazing. The house was very clean and well equipped although a high chair would be a helpful addition for families. The house is very spacious and the beds super comfy! We also appreciated that there is a stair gate as we have a 1 year old. The “parking scratch cards” are only for one car which isn’t clear on the description however and we had to pay an additional fee for a second card which then wasn’t there when we arrived. Host and Stay did nothing to resolve this during our stay other than make false promises that it would be dropped off. In the end they agreed to reimburse us for the pay and display costs we had to pay to park the second car somewhere else. Overall it was an enjoyable stay at The Watch House but Host and Stay need to improve their customer service.

Chris

2 years ago

Very comfortable property with amazing views and facilities. Would very happily return!

Turnbull

2 years ago

Incredible sea views, very clean tidy property, looks to of been recently upgraded/decorated and to a very high standard.

Luggage etc to be carried from the parking location. Access is steep tough for anyone elderly and prams etc, but this does come with the area, worth the walk and carry to get the sea views in my opinion

Anna

2 years ago

The place was great and with a lovely view! The amenities were great with fresh linen and towels everywhere. The only problem was the early check out and late check in that basically make you lose almost a whole day. Definitely recommend and would stay again!

Verified traveler

2 years ago

We really enjoyed our stay at the Watchhouse. The location is brilliant, as both the North & South bays are in walking distance. The property is furnished to a high standard and it was great having 3 bathrooms for our family of 5! Also unusual to get an outdoor garden space so close to the coast. The property wouldn’t be ideal for people with mobility issues as there are a number of steps to access the house & rooms, which we did have some challenges with for our 1 year old-but the host provided a baby gate which was very much appreciated. We would definitely stay again. Thank you for a lovely stay.

Paul

2 years ago

The location was brilliant and the house was clean and modern with great views -

Nothing it was perfect

Kate

2 years ago

Just lovely!

Catherine

2 years ago

Absolutely beautiful propert in every aspect - quality decor, bedding high standard, kitchen equipped with EVERYTHING - I’d brought salt, pepper etc but it was all there 🙌🏻but that doesn’t give any justice to the view!!
I’m going to say it was unimpressive - obviously I’m lying but I don’t want the prices to go up for when we book again 🙌🏻

Jake

2 years ago

Amazing place with views overlooking the harbour and South Bay. Just a short stroll from the beachfront. Sea views from the bedroom and living room/kitchen. Incredible!

All nice and clean and as described. Kitchen had some key necessities which helped. Host really well organised and good communication.

Great house with truly outstanding sea and seafront views.

Lucy

2 years ago

Lovely property, comfortable with everything you need. great location too

John B.

2 years ago

Great bolt-hole - stylishly fitted and well equipped. Quick access to walking routes (both bays) and good views out to sea. Would stay again!