Host & Stay | The Zetland Apartment

Entire rental unit in Redcar and Cleveland, United Kingdom

6 guests · 3 bedrooms · 3 beds · 2 bathrooms
Nestled on the North Yorkshire coast in the Victorian seaside town of Saltburn-by-the-Sea, The Zetland Apartment is a beautiful holiday apartment with charm in abundance. Located within the historic Grade II listed Zetland building, which was once one of the world’s first railway hotels, the property has been transformed into a stylish and welcoming three bedroom holiday home.
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Bedrooms

Bedroom 1

1 king bed

Bedroom 2

1 double bed

Bedroom 3

1 single bed

Amenities

  • Bath
  • Hair dryer
  • Shampoo
  • Hot water
  • Washing machine
  • Essentials
  • Hangers
  • TV
  • Wifi
  • Kitchen
  • Free residential garage on premises
  • Lift

4.85 · 13 Reviews

Neil
Neil
on booking.com
1 month ago

Good apartment in a town that we like and have been to several times. We have stayed in several apartments in the Zetland and this one ranks very highly.

The door into the apartment is a serious problem. It is very tight in the frame and pulling on the rim latch knob on the inside of the door is not enough to open the door against the resistance. I was forced to half-turn the key in the mortise lock and pull on it in order to get more leverage to open the door. In doing so I broke the key ring which I replaced. The door definitely needs an internal knob to open it, especially as it is the means of escape in the case of fire. This is a serious matter and needs resolution. The master bedroom bed was hard and uncomfortable for us.

Jeni
Jeni
on booking.com
2 months ago

Beautiful apartment, very convenient for the town and beach. Spacious.
Nice to have some tea and coffee provided and plenty of dishwasher tablets, bin bags etc.

Host and stay company who run the lettings weren't great. We asked for the cot to be set up, this wasn't done. We arrived at 4 which is the earliest time and asked for someone to come and sort it out only to be told the housekeeping team finish at 4. In any case no bedding is provided for the cot either. The place was not well cleaned with crumbs visible under the sofa. And there is a lack of plates, cups etc - we were lucky not to be 6 people staying as there would not have been enough.

Lee
Lee
on booking.com
3 months ago

The apartment was exceptional and more than made up for the negative start.
It helped make it feel like a holiday.

No door handle. People struggled with opening the door from the inside.
Host and stay were unhelpful. Good at sending I’m sorry you had a problem messages after the problem was sorted but that’s about it. Trying to find lockbox which wasn’t labelled took a while on arrival. Tried calling for help but no answer. The number that they used to send guide seemed to stop working after 14:30. We found the lockbox after trying front and back and then checking all the lockboxes. I’m glad nobody came while we were trying their lockboxes. That could have been an awkward conversation.
The guide they kept sending links to didn’t work.
They messaged the NEXT DAY to see how we got on.
There was no toilet roll and not enough toiletries for the week as advertised.
The sea view could be had from the corner of the balcony. I wouldn’t call it a sea view more a cliff view which was nice though.
It says the wheel chair access to the upper floors but what it doesn’t say is there is no access into the building.

Shower in the en-suite wasn’t clean on arrival. About half the nozzles did squirt out water. The large shower head needs properly cleaning still after I clean most of the black gunk off and the nozzles all work now. See picture of gunk. Forgot to take a before and after sorry and you may have to zoom in. The rest of the apartment was better and bedding seemed clean.
Found rotten oranges in one of the cupboards with juice leaking out and choc wrapper under the couch.

Pbeever
Pbeever
on booking.com
4 months ago

The apartment was fabulous and perfect for a short stay together as friends.

We loved everything about it!

Craig
Craig
on booking.com
5 months ago

The apartment was fantastic. The grandeur of the apartment, the location and view and the modern updates made the stay very enjoyable. Was hard to fault. We have nothing so old and with so much history yet so well maintained in Australia.
The team managing the property were very helpful and were prompt in rectifying any issues.
The online guide was also really well done and not something I've seen before. It helped us being new to the location.

Nothing at all.
Front door needs a handle on the inside as is quite hard to open and close and internet details need to be revised on the guide and the print out in the apartment, but would be easily resolved.

Location

Redcar and Cleveland, England, United Kingdom

House Rules

  • Check-in after 16:00
  • Checkout before 10:00
  • Self check-in with lockbox
  • 6 guests maximum
  • No pets
  • No parties or events
  • No smoking
  • Additional rules
    Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.

Safety & Property

  • Carbon monoxide alarm installed
  • Smoke alarm installed

Property Manager Terms

Check-in after 16:00