Anonymous

3 days ago

The spacious living area and the sea view

The very late check in time and early check out times and the lack of flexibility. Also too many emails repeating the same things from host and stay.

Anonymous

3 days ago

The spacious living area and the sea view

The very late check in time and early check out times and the lack of flexibility. Also too many emails repeating the same things from host and stay.

Alison

3 weeks ago

Beautiful apartment, stunning little village and a gorgeous cafe next door. Lots to see and do in the area, we had a fabulous time.

Nothing.

Frances

4 weeks ago

Clean, lovely location

The double bed wasn’t very comfortable.

Ian

1 month ago

The facilities at the property were excellent and everything that was needed was provided

Hard to think of anything we didn't like maybe the steps.

Ian

1 month ago

The facilities at the property were excellent and everything that was needed was provided

Hard to think of anything we didn't like maybe the steps.

Patricia

1 month ago

Decor and the fact that it was a quiet place to stay

Stone steps
The front door at the top of the steps was stiff to open

Patricia

1 month ago

Decor and the fact that it was a quiet place to stay

Stone steps
The front door at the top of the steps was stiff to open

Robert

2 months ago

This was a comfortable apartment that had everything needed. It was a good location for accessing the Northumberland coast.

There was no garden area for our dog.

Robert

2 months ago

This was a comfortable apartment that had everything needed. It was a good location for accessing the Northumberland coast.

There was no garden area for our dog.

Andyf62

2 months ago

Pretty modern but old building, nice beds, furniture, fittings. Really thick walls! Very quiet even though only half mile from A1. Good location to see coastal Northumbria or further afield. Owners didn't see, but did message, so fine.

Water pressure low. No private outdoor space, and parking tight, though another place on other side of building.

Andyf62

2 months ago

Pretty modern but old building, nice beds, furniture, fittings. Really thick walls! Very quiet even though only half mile from A1. Good location to see coastal Northumbria or further afield. Owners didn't see, but did message, so fine.

Water pressure low. No private outdoor space, and parking tight, though another place on other side of building.

Spencer

2 months ago

Excellent layout of the property, spacious and clean.

Spencer

2 months ago

Excellent layout of the property, spacious and clean.

Elizabeth

3 months ago

Facilities/ layout/ provisions / number of bathrooms- everything exceptional and will thoroughly recommend it. Position of property for access to beautiful Northumberland was perfect

Nothing- everything perfect

Elizabeth

3 months ago

Facilities/ layout/ provisions / number of bathrooms- everything exceptional and will thoroughly recommend it. Position of property for access to beautiful Northumberland was perfect

Nothing- everything perfect

Kaz69

3 months ago

We loved this property. The location, the layout, the style, the decor, the comfort, the dual aspect views for sunrises & sunsets, absolutely everything was great. 2 bedrooms, 1 at either end with its own bathroom was perfect for travelling with a parent. We have had a fabulous week touring around beautiful Northumberland in glorious weather and it was a pleasure coming back to our loft to relax in the evening. Totally recommend and will definitely book again.

Kaz69

3 months ago

We loved this property. The location, the layout, the style, the decor, the comfort, the dual aspect views for sunrises & sunsets, absolutely everything was great. 2 bedrooms, 1 at either end with its own bathroom was perfect for travelling with a parent. We have had a fabulous week touring around beautiful Northumberland in glorious weather and it was a pleasure coming back to our loft to relax in the evening. Totally recommend and will definitely book again.

Carol

3 months ago

We stayed in the downstairs flat. There were lots of thoughtful touches like separate switches for the bathroom fan and the light, electric bathroom mirror, plenty of mugs, comfy sofa. The rooms look as good as they do in the photos with fabulous deep window ledges.
Down sides were: the views from the windows of scruffy rural land, the company insisted on an extra payment for insurance (felt like a rip-off) and on arrival it wasn't clear where to put the car. I've attached a photo of info about parking that was in the pack inside the property but that info didn''t seem to be in any of the extensive blurb online. The parking spot is to the left of the defibrillator and to the left of a prominent "don't park on the drive" sign. You need to take your own shampoo. There is a handy little coop supermarket in a nearby village. The friendly cafe in the Village Hall opens at 10, so only works for a late breakfast.

Carol

3 months ago

We stayed in the downstairs flat. There were lots of thoughtful touches like separate switches for the bathroom fan and the light, electric bathroom mirror, plenty of mugs, comfy sofa. The rooms look as good as they do in the photos with fabulous deep window ledges.
Down sides were: the views from the windows of scruffy rural land, the company insisted on an extra payment for insurance (felt like a rip-off) and on arrival it wasn't clear where to put the car. I've attached a photo of info about parking that was in the pack inside the property but that info didn''t seem to be in any of the extensive blurb online. The parking spot is to the left of the defibrillator and to the left of a prominent "don't park on the drive" sign. You need to take your own shampoo. There is a handy little coop supermarket in a nearby village. The friendly cafe in the Village Hall opens at 10, so only works for a late breakfast.

Tania

3 months ago

Excellent location and facilities. Only small issue garden not connected to property.

Tania

3 months ago

Excellent location and facilities. Only small issue garden not connected to property.

Whitehouse

4 months ago

Location and layout

No enclosed space to let dogs out

Whitehouse

4 months ago

Location and layout

No enclosed space to let dogs out

Vicky-ann

6 months ago

Lovely location, property was excellent and the wee cafe next door a terrific bonus. Kind of the hosts to leave a welcome pack.

Some unnecessary automated messages from host & stay but property and location great. Not used to having upstairs neighbours so we weren’t expecting that - probably should have read the details better! luckily they weren’t too noisy.

Peter

8 months ago

Host tried to make me pay a £250 deposit after the booking had been made with Airbnb. Had to get Airbnb customer services in to resolve the issue.
Host did not provide check in information until approx 8pm on the night, after one of the party had arrived and had to wait in the car for 2 hours and get airbnb involved.
The place was lovely but would not book again simply due to the hosts actions.

Mike

9 months ago

Well located in lovely small village just off the A1. Spacious apartment tastefully converted ex village hall. Well appointed.
Bottle of Prosecco left after inspection by owner due to faulty shower in master ensuite.

On arrival had to report that toilet seat was loose and in need of repair, if or when the cleaning was carried out this should have been noted, reported and repaired prior to change over. Repair carried out the next day. Mattress and pillows in master bedroom worn out and uncomfortable (had to put the 2 furry blankets from the cupboard in between the mattress and the protector to gain some degree of comfort) badly needing replaced. Feature clock not working, only requiring a battery replacement. Pendant lights grey with dust, badly needing cleaned. Cobwebs hanging from ceiling and bridging the candle holder on window sill. A charge of £60. included in rental for cleaning, one would expect a thorough standard of housekeeping for that.

David

9 months ago

It was very convenient for walking the St Cuthbert's way., but not ideal for people walking as there was no information about the local pub or convenient store in the welcome folder.

The dirty bed linen on double bed hidden by the foot runner. Blood stain on a pillow case and black marks on the double bed bottom sheet. Therefore could not use the double bed.The un emptied bin. Dirty foil left in the oven with food remains that could be seen without opening the oven. First impression was finger marks on the glass door into the property from the porch.Had better welcome packs from a 2 star hotel. Fire regulations state safety increased with motion sensor lights in bedrooms they were not present and one by main door not working. Damage waiver not being part of the price.

Reuben

10 months ago

It has a good design layout

We could hear footsteps and chairs moving upstairs

S

10 months ago

We are extremely disappointed with Host and Stay organisation. On booking accommodation asked to extend check out by one hour 11am instead of 10am to allow extra time for my husband. It was agreed ok and we received confirmation by email. Just before setting off we received an email saying that departure time was 10am. I rang them to be told by a woman we had to be out by 10am and said the person who sent the confirmation had left. She wasn't interested in the fact confirmation of 11am was received from them. Later I rang back, this time spoke to a man who confirmed he'd received information about my earlier phone call and was told he had contacted the owners of the property about it. Another phone call made to ask about an update. He hadn't heard anything. No further communication was received from Host and Stay, not even during our stay until the day before departure when we received a standard text message saying "hope you enjoyed your holiday and departure time 10am".
A real damper on the onset of a holiday and as a carer myself for my husband turned out to be upsetting and a worry. Our experience hasn't been good. Extremely poor communication from Host and Stay. We feel they broke a written agreement made at point of booking.

Ian

10 months ago

Great location for Holy Island and the local Scottish resorts. Clean, well presnted.

Kathryn

10 months ago

The location of The Nook was great to use as a base to travel to other locations.

Sharon

10 months ago

The property and the village

The washing machine was noisy and the shower drainage was almost overflowing the shower base because the water wasn’t draining quick enough. I did clean out the outlet but it was still blocked.

Katherine

11 months ago

Very clean and modern interior. Easy to find and access. Quiet area but close enough to the main roads. Lots to do nearby, we even saw the Northern lights and meteor shower. Lovely place to stay 🌟

Tracy

11 months ago

Property was nice inside, had everything we needed. Furnishings were clean & comfortable.

No outdoor seating area as advertised, seating area near the cafe next door so it was not attached to the property. no secure area for dog. No parking outside the property. Double bedroom was lacking in storage, no drawer unit & mirror not suitable if you’re not very tall. Blinds let in lots of light early on a morning. Bathrooms looked like they needed a thorough clean, skirting boards/shelves dusty. Worktops had crumbs on when we arrived. Extremely noisy from upstairs, could hear every movement, especially early on a morning.
Would’ve liked a welcome pack, bottle of milk etc.

Iain

11 months ago

Had no note of our booking apparently despite us booking through Airbnb around 6 weeks before our stay and us having an Airbnb booking reference. Just told us to call Airbnb. Airbnb were fantastic and helped us find another place to stay.
Would look to avoid this host in future.

Robert

11 months ago

Location and apartment facilities.

The noise from the occupants in the apartment above was not great. Don't think it was their fault as they wouldn't know. Not sure the upstairs apartment is suitable for young children. Didn't let it annoy us but being woken in the morning was a pain.

John

11 months ago

The property is managed by Host and Stay. A few days before arrival we were told we had to either take out insurance to cover damages or pay a £250 deposit which would be refunded less a £10 'admin fee'. I raised the matter with Booking.com, who said the £10 fee was not acceptable and should not be charged. The £250 charge had to be paid in advance, because you didn't get the keybox code until you paid. After leaving the property, we got a £240 refund several days later.I raised the matter with Booking.com, who were slow to react, requiring evidence 3 times, and not getting back to me with the 48 hours they promise. This is unusual. Eventually, Boooking.co refunded the £10 to me as they couldn't get a response from HGost and Stay. I think the £10 admin charge is just a lever to get people to take out the £25 insurance. An example of rip off Britain. I have stayed with Booking.lcom many times in many countries, and have never gone through this palaver before.It's just a matter of principle-£10 in a £1000 booking is negligible, but the principle isn't. I woud avoid Host and Stay like the plague.

Astrid

11 months ago

Viel Platz, gemütliche Sitzecke, toller Fernseher, alles da, sogar Waschmaschine für zwischendurch.

Mir hat nicht gefallen eine Versicherung für eventuellen Schaden abschließen zu müssen oder einen Deposit zu hinterlegen. Andernfalls weiss
ich auch wie manche Leute mit fremdem Eigentum umgehen, daher kann ich es auch wiederum verstehen.

Mark

1 year ago

Very spacious, well laid out, great decor and the perfect location for exploring the north east. Checking in and out very straight forward and lovely coffee shop right next door with the friendliest staff you will ever meet.

Louis

1 year ago

Great location and comfortable cottage.

Would have been good to have some space to sit outside and a nicer view.

Heather

1 year ago

Beautiful apartment in a little village with easy access to Berwick, Lindisfarne, Seahouses, etc. Very helpful instructions from the hosts and a well-presented online information booklet provided. We would stay here again in a heartbeat.

Nothing at all.

Jessica

1 year ago

A lovely cottage which was nicely decorated and modern amenities. A great location, for excellent price, close to the key attractions and beaches. Only downside is that the water pressure isn’t great, so both showers could not be used at the same time or wash up.