Deborah

1 week ago

Excellent location. Comfortable sofas.

Needs a bit of tlc. Windows desperate for a clean and not easy to open. No mattress protector on bed. Pillows and quilt basic. Glasses not clean, oven not clean and toaster rusty. Bath had scum feel to it and taps not clean. Could have done with dish sponge and dish cloth for washing up. Floor covering in kitchen area worn away and a trip hazard.

Deborah

1 week ago

Excellent location. Comfortable sofas.

Needs a bit of tlc. Windows desperate for a clean and not easy to open. No mattress protector on bed. Pillows and quilt basic. Glasses not clean, oven not clean and toaster rusty. Bath had scum feel to it and taps not clean. Could have done with dish sponge and dish cloth for washing up. Floor covering in kitchen area worn away and a trip hazard.

Tracey

2 weeks ago

Very comfortable, huge apartment, could do with a couple more pans only had 2 plus a frying pan, not ideal for making Xmas lunch, but we managed. We had a problem with the heating but the host rang us and sorted it out in no time.

No mattress protector on the bed, the cleaning was not 100% , I Informed the host he apologised and was unaware of the issues, so now he knows he can sort it out and I'm sure he will. Never the less we had a great stay, and will definitely be going back.

Tracey

2 weeks ago

Very comfortable, huge apartment, could do with a couple more pans only had 2 plus a frying pan, not ideal for making Xmas lunch, but we managed. We had a problem with the heating but the host rang us and sorted it out in no time.

No mattress protector on the bed, the cleaning was not 100% , I Informed the host he apologised and was unaware of the issues, so now he knows he can sort it out and I'm sure he will. Never the less we had a great stay, and will definitely be going back.

Jim

1 month ago

Nice spacious flat. Small kitchen area but adequate. Easy access to seafront and some lovely places to run and walk. Short bus ride to Scarborough Centre with it's pubs, restaurants, theatres and other entertainment. Walking distance to some pubs serving good food and real ale, including the Cask where we went to a jazz evening and a quiz night.

Had to walk down fire escape stairs and out through back gate to get rid of rubbish. I can't think of a better solution as the flat is on the first floor.
Chandelier style lighting in living area was too bright. I was tempted to remove a couple of lamps but didn't. Perhaps install dimmer switch?

Christopher

2 months ago

Lovely accommodation. Spacious, comfortable and clean. Well situated for access to the town and beach. Good communication from host. Would love to stay there again. Highly recommended.

John

3 months ago

Convenient location. Warm and cosy.
Good views and facilities.
Everything you need for a week stay.

Unfortunately the cleaners had not been in before we arrived. But this was quickly rectified after a phone call.

Martin

3 months ago

Location fantastic

No coat hangers in the hall/kitchen area
The extractor fan in bathroom is fitted wrongly and blows air inwards, therefore the bathroom remains damp. The towels coundn't dry.

Vicky

4 months ago

The apartment was bigger than it looked, it had everything you needed. It was situated in a lovely part of Scarborough.
Couldn’t fault it in anyway, nice little touches , milk in the fridge and bathing products also.
I would stay again without a doubt.

Kirsty

5 months ago

Lovely stay, with a good quiet location and close to the beach.

Andy

5 months ago

Second time we've stayed there and again, it proved a great base for a weekend in Scarborough.

Christine

6 months ago

Good location, clean.

Extremely annoyed to be charged extra money to cover possible damage. This was not in the headline price and we were asked for the money after the cancellation period. We have stayed in many holiday properties and never had the key withheld until we agreed to the extra charges.

Julie

6 months ago

The apartment is a fantastic space and very comfortable and it is in a great location.

The bathroom toilet had serious issues and a plumber had to be called out. The doorbell didn't work so the plumber had to contact Host and Stay to telephone us. After the plumber cleaned the soiled toilet that we discovered on arrival and repaired the flushing system we found that the bath plug mechanism didn't work so had to get a knife from the kitchen to pull the metal plug up. The kitchen sink area was stained as were all the mugs and the dining table. We contacted Host and Stay with regard to parking as it stated on my confirmation that free parking was possible nearby, no need to book. Host and Stay sent us the nearest public parking which we knew about anyway and used and paid for. When we got back to the apartment there were parking permits on top of the microwave in the kitchen. I had reams of emails from Host and Stay over the period we were there and when I put all of this in a quick email to them they sent a reply of best wishes. When I spoke to anyone at Host and Stay it sounded as if I was speaking to someone in a different country. It is such a lovely spacious comfortable place but there were maintainance and cleaning issues which I hope have now been dealt with.

Kermi02

6 months ago

The property was beautiful and very well maintained and developed with a classic style. The facilities were really good and the location was excellent, for what we needed. The main living areas were stylish and thankfully the heating was very efficient.

The bathroom was not very clean, in comparison with the rest of the property. The toilet did not flush properly. There were extra charges made by the company, which were not expected and should be made clear at the time of the booking rather than just before you are due to arrive.

Brian

8 months ago

The location was perfect and the apartment was lovely

I didn't like that the bins in the bedroom and bathroom still had rubbish in from the people who had been in there before us. I had to wash the crockery before use as it was far from clean and we had no light in the bathroom. We were also not advised that there would be parking permits even though I rang host and stay to check on parking they told me it is not available at the property so we paid for three nights parking only to walk in and find permits available. Host and stay charge a £25 non refundable deposit in the event of any incidents. On raising my issues with them I requested this back due to the problems we experienced, they have refused this saying I should have reported during our stay. I replied I don't want to spend my short break dealing with problems that should not have occurred in the first place. It is a shame because the apartment is ideal, but due to these issues and host and stays attitude I wouldn't book again.

Jessica

1 year ago

Great location, huge space and good value for money!

Kerry

1 year ago

The apartment was very spacious, clean and nicely dressed. Easy check in, great parking. Location, view of the sea to one side. Hosts were great and very attentive before and during my stay. Wouldn't hesitate to stay here again!

These are tiny minor suggestions that may improve but wouldn't stop me staying here again.
Maybe a curtain or blind at the kitchen window, fitted sheets on the bed rather than flat sheets and possibly a mattress protector.
Heating was mildly difficult to work out but got it sorted.

Rose

1 year ago

The property is light and airy and very spacious. The location was excellent as it was well away from the noise and bustle of town and right up on the Esplanade.
Well appointed with everything we needed.

Nothing

Andrew

1 year ago

Great stay in Scarborough. Flat as described with all relevant amenities. Very clean and a picturesque view.
Would stay again.

Sharon

1 year ago

The apartment was very homely and a great location.

Kerrie

1 year ago

The size of the apartment and the location. We like walking so there's plenty of that.

There were a couple of issues which Host and Stay are addressing as windows needed to open better. All in all a good stay. I paid extra to have damage waiver ...not sure this should be necessary.

Peter

1 year ago

The apartment was great. Perfect location with a sea view from a bay window, quiet neighbourhood, next to the South Cliff gardens. Easy to walk to the sea front and town centre. No problems parking our car on-street just outside, with parking permits provided. The rooms are large, and light, with the lounge and kitchen open plan. The apartment is furnished in a modern style, comfortable and very well equipped.

Tina

1 year ago

central to everything, nice and clean
and comfortable.

nothing

Garlick

1 year ago

location and facilities

No hand support rails over Bath for elderly or infirm people

Sonia

1 year ago

good size

Edyta

1 year ago

The location was absolutely amazing. Sea view, italian gardens close by, even the children playground area in the cliff gardens. I visited in march, and will definitely do my best to book this apartment in warmer months. Everything was clean, the beds were super comfortable. Me and my 8 year old daughter loved how many books and board games were available in the flat ( great bonus;)) .

Definitely recommend for an easy, chilled out vacation time.

Marie

1 year ago

Location was very good, sea view, spacious, comfortable, had all the facilities you need.

4pm check in

Mark

1 year ago

style space facilities parking permits would recommend

nothing

Jacqueline

1 year ago

Location was fabulous, just a 10 minute walk to the beach. Great views walking to the beach.
Apartment was home from home. Contemporary decorated and had everything you'd need. Liked the little luxury touches such as the soaps. Heating was very easy to use since we visited in Feb !

I wish there had been blinds on the windows. The living area/kitchen in particular. However livingroom did have curtains.

Jonathan

1 year ago

Great apartment - more comfortable and far better value for money than staying in a local hotel.

Collison

1 year ago

Lovely flat, everything one could need. Fab position. Easy access.

Jo

1 year ago

Great apartment, very comfortable and good heating (-2 outside). Location is excellent, quiet but not far to the town centre or sea front. Can't fault it.

Claire

2 years ago

location was amazing. can see the sea from the window and easy to walk to the sea front.

facilities were brilliant. everything you needed. comfy and very clean. modern feel but very homely.

nothing. if you have more than one car parking could be a problem but not a deal breaker.

Andy

2 years ago

Well presented, spacious, clean and tidy. We had a good stay.

Jannis

2 years ago

It’s one of the nicest flats I’ve ever stayed in, the host was more then helpful and the location is perfect if you want to be near shops and the promenade.
But also it’s a quit corner, which makes it even more enjoyable.

I strongly recommend this AirBnB!

Murphy

2 years ago

Perfect - a real home from home. Comfy beds and sofa; Cleanliness and decor was great; the location was ideal for us; and the view from the dining table was fantastic.

Nothing

Tracy

2 years ago

This property is simply amazing. Fantastic location, spotless presentation and smelt divine. Was the perfect home away from home and we were sad to leave.

Helen

2 years ago

Emplacement idéal pour accéder à la mer pour de longues balades.
Aussi pratique pour le centre ville en passant par le Spa Bridge.
10 minutes de la gare à pied.

Il manquait une cafetière pour les adeptes (mon mari) mais cela ne nous a pas empêché de profiter du séjour

Elaine

2 years ago

very comfortable, nicely furnished and good location

William

2 years ago

The property was very clean and had a very homely feel to it, we all settled in straight away. the view out the living room was great, we could see the sea. The beds were very comfortable.
Thought the property was in a great location and was in easy walk of the sea front and access to town and enjoyed our walks down to the sea front.
We had no problem parking either.
would definitely stay here again and would recommend to family and friends.

Nothing to dislike.

Liam

2 years ago

Fantastic apartment with everything you need. Even has a selection of board games, books and a smart TV.

Extra set of keys would be nice as some of our party wanted to go and do something on their own.

Sally

2 years ago

Spacious and tastefully decorated apartment. A high standard of cleanliness and contained everything we needed. We had a lovely stay and would definately book again.

Upstairs flat a bit noisy but didn't spool the stay.

Helen

2 years ago

Excellent property in a perfect location with a sea view. Central for everything we needed. Modern, clean apartment with excellent communication from host all the way from booking to arrival

Nothing, except, very small point, possibly a.slightly bigger.fridge (probably as the weather was so hot therefore we had lots of cold drinks and water to store). But this is the only.very minor point, no other negatives at all

Christopher

2 years ago

We went with 3 adults, two small children and a dog, the lookout was great, super position with great sea views, very quiet neighbourhood, next to the south cliff gardens and Spa, easy parking just outside the house and another car we had just parked free all week on the front 100 yards away. The rooms are large and a nice newish kitchen, the apartment is tastefully modern with good Wi-Fi and TV. Fridge was on the small side. Would definitely book the Lookout again.

Owens

2 years ago

clean and modern

nothing

Christopher

2 years ago

A superb apartment in a fantastic location. Thank you!

Christine

2 years ago

clean central and was as described

John

2 years ago

location, cleanliness and 1st class facilities

N/A

Lynne

2 years ago

The location was very good, easy walk into town centre and lovely sea view.
Very tasteful decor and everywhere was spotless, couldn't fault anything.

Must have been renovations or something in apartment above, constant noises until after 11pm.
(Notice previous review said this as well)

Anonymous

2 years ago

very clean and comfortable with everything you could ask for. great location

would have helped if we could have checked in earlier. we had a booking for later that evening and having travelled 2 hours to get there it was a lot of waiting around and then a rush. Would have helped if we could have just left our bags and put the car parking pass on to leave the car.

Paula D.

2 years ago

Well maintained and easy to access property. Very clean and furnished to a high standard

Jessica

2 years ago

Mixed feelings about our stay!
Pros:
- Fabulous location
- Good parking
- Modern stylish space

Cons:
- Abysmal communication- the owners aren’t the ones communicating via air bnb, it’s run by a third party. This means when you have issues (as we did), they don’t get solved.
- You can hear the above neighbours very clearly. We could even hear snoring coming from upstairs
- No door on the kitchen/living area. Poor for pets if you want to keep your dogs in the kitchen

David

2 years ago

Large clean apartment, very well equipped with good quality stuff. Close to the coastal path leading down to the beach etc. lots of street parking with permit provided. Good email & text comms however no human contact (which we prefer ha). Overall quite impressed, not the cheapest however as we all know “you get what you pay for”

I could be very picky however there really is nothing worthy of mentioning. It’s a good place.

Carol

2 years ago

Everything it was clean well equipped.

mary J.

2 years ago

Perfect for 4 adults. Instant help by phone when there was a problem. Very comfy lounge and beds. All that was needed in the kitchen. Ideal for access to beach and Scarborough sights. Topped by a wonderful visit to the renowned Stephen Joseph Theatre.

Melanie

2 years ago

Lovely apartment, clean, tidy and great location. Very modern with everything you need.

You will need to take toilet roll and black bags as only one of each provided - which isn’t sufficient for a family of three.

Unfortunately not as relaxing as we would have hoped due to the flat above being rented out to three workmen, who played music till late and then awake at 5am. When the shower above is on…and moving (Website hidden by Airbnb) very loud at 5am. I guess it is totally pot luck on who else rents out the apartment above.

Amanda

2 years ago

Very clean, comfortable and has everything we need

Noise from flat above

Barbara

2 years ago

Fabulous accommodation which was scrupulously clean. Communication with the host was excellent. I would definitely stay in the accommodation again

Helen C.

2 years ago

Fabulous appt. Lovely views . Already booked again.

Brian

3 years ago

Space in the property

Nothing

David

3 years ago

Absolutely fantastic apartment in a beautiful location with a nice sea view !
Very well equipped with everything you could possibly need !
Would definitely recommend

Susan

3 years ago

We loved this property. It is fresh, bright and clean, very spacious and the bedding is absolutely gorgeous. It is extremely well equipped and there is a lovely sea view from the bay window.