Lee

1 week ago

Lovely spot with view to whitby abbey, accommodation was perfect for us, perfect location for exploring beautiful whitby. Plan to book again. Thanks for a lovely break.

Fliss

2 weeks ago

We stayed at The Loft for two nights & we had a pretty comfortable stay. The flat had everything we needed & the views were gorgeous! We did experience a leak from the shower (due to a lack of sealant around the shower tray) which meant we were left with water flooding into the hallway & through one of the light fittings - the host was responsive but this didn't seem to be a new issue, it seemed as though previous leaking had simply been painted over. The carpet in the communal stairs was lethal - two steps of carpet had completed come away from the stairs which made walking down the steep stairs to the main door dangerous especially with luggage & there was a 'funny' smell in the communal area, luckily this didn’t seep into the flat itself but not a great first impression. The overall cleanliness of the bathroom & bedroom could have been better - marks all over the bedroom walls and I was suspicious as to if it had been hoovered at all.. Overall it was OK but I wouldn't rush back.

Rebecca

3 weeks ago

Great stay at the loft, in the heart of whitby with everything in the doorstep. Host was responsive and helped straight away when the heating didn't come on. Thank you we will definitely be back

Kate

1 month ago

apartment was brilliant, sea and abbey views where amazing, and the space was really comfortable and clean and tidy throughout. location was fantastic, so quiet at night but only a few minutes walk from everything.

Richard

1 month ago

The flat itself was lovely and well positioned. We'd read reviews about the smell in the communal area, so we could live with that. Unfortunately on the first night there, there was a really bad storm which resulted in rainwater coming down the wall of the bedroom and into a light switch, which obviously didn't feel safe. We contacted Host & Stay, who initially said a member of their maintenance team would investigate the following day. We left a key and thought that it would be dealt with. We were later told that they actually passed it on to the owner of the property, who did nothing. For what we were paying, we expected service a lot better than that. All we've been offered since is a token discount for a future booking. Considering this is our second sub-par experience with Host & Stay, we certainly won't be making use of it.

Tanya

2 months ago

We stayed here a few years ago and it was just how we remember it. Excellent location with restaurants and pubs nearby and a short walk to Whitby old town. The apartment is comfortable and spacious and has a great view of the Abbey.

Romany

2 months ago

Wonderful place to say and an absolutely beautiful view. One thing I would say is initial location brought me a little higher in the street than necessary which wasn’t ideal for how dark it was but the response time was excellent and extremely helpful. Thank you for my stay!

Lisa

2 months ago

Had a fantastic stay would defiantly book again

Caroline

2 months ago

We enjoyed our stay in The Loft. Very comfortable and clean and great location. Only concern for others would be the entry stairs are many and quite steep. Not a problem for us except when lugging cases and bags as there was loose carpet so hopefully this will be put right. Also I didn’t like the light in the shower room being a movement sensor light as it goes off and leaves you in a dark shower cubicle in the pitch dark! But otherwise was great!

Meghan

3 months ago

We had a lovely stay and the view was incredible! Would definitely stay again! Thank you for a lovely weekend! 💫

Reanne

3 months ago

Fantastic little apartment, when the golden hour hits those windows there’s an amazing colour and view of Whitby. They let us check in few hours early which was great for us. Paid parking close by but isn’t expensive for town centre. Stairs to the loft are a bit rough, especially after a big dinner and some beers but the loft was great! Was very comfortable

David

3 months ago

One of many holiday rentals in the town. Very central position, nice view of the Abbey ruins from the living room. The town’s a parking nightmare with a mix of permit-only and expensive pay and display but we managed to get a free space on Church Street on the Abbey side of the river, which meant a short walk over the bridge and up the hill to the apartment. The apartment is up several flights of stairs and so would probably not be ideal for the elderly or infirm but otherwise, the view is well-worth the effort. A very nice micro pub is just a couple of doors down and there are dozens of really good restaurants a few minutes’ walk away. Compared to others we looked at, this one was by far the most reasonably-priced and we were offered extra nights at a discounted rate. The town is bustling but the location of the apartment was very quiet and we were not disturbed.

Oliver

3 months ago

The place on the whole needs a lick of paint and freshening up. The entrance corridor while not part of the apartment was still really dirty and that just sets a bad impression early doors. Dog hair all over the apartment carpet, bed and sofa when we arrived which we complained about and it was then re cleaned properly the next day but still not good enough. Realistically for an Airbnb it should be being regularly cleaned pretty extensively and the shower grout was also not the nicest in places. Also funny smell on arrival which again indicates it’s not been cleaned properly. Just little touches we’ve received at other places also missing which just adds to the experience. In fairness once complained air Bnb were very helpful in resolving the issues but I would suggest updating the listing or freshening it up as it is a slight catfish.

Miranda

4 months ago

The property was easy to find and the location was great for exploring Whitby. However, we were very disappointed with our stay overall, due to the property, as it clearly required significant maintenance and was not of the standard we expected. The carpets were all very stained, fridge door drawer was still missing and there was just general scuffs and dust which we didnt expect from the amount we paid for the listing. There were also 2 leaks whilst we were there which left the property smelling quite damp. Host and Stay did always respond to our messages quickly but it wasnt always overly helpful.

Chelsea

4 months ago

Great few days stay in Whitby. Great location, not even 10 minutes walk down to the main area. Lovely little bakery, cafes and bar on the street where the apartment is. Quiet area

Martyn

4 months ago

Perfect location, really loved the apartment- although the bathroom door didn’t work and we had to leave it half open. This said, we didn’t care and had an amazing time anyway. Perfect. Will be staying again.

Imogen

5 months ago

Amazing location with stunning views. The apartment was fantastic and had everything you could need for a short stay. Highly recommend!

Kiel

5 months ago

Host & Stay communicated well, and the venue is good value for what you get. As mentioned in other reviews the loft apartment is a little worn around the edges, but this was manageable and expected. I think we must have stayed after guests with dogs, the rug in the living room, the sofa and the carpet in the bedroom were saturated with black dog hairs. Once I’d given the place a good vacuum we were back on track with a great mini-break to Whitby.

Mark

5 months ago

Just got back from a great weekend in Whitby The loft is perfectly situated with everything within walking distance There’s just one thing that let the flat down… it wasn’t clean The cleaner they use must have a phobia of cleaning Shower screen filthy Hairs everywhere, my wife has short blonde hair.. I shave my head so the long black hairs on the sofa, on the tee towel, on the rug, In the bathroom certainly weren’t ours! Tea cups were filthy Stains on rugs and carpets Broken shower screen All little things that turn this from a Perfect stay into a good stay That being said, would we stay again… yes we would Just spend some money and freshen the place up a bit please as the loft itself is a great space On another note, if the cleaner hasn’t taken it we hope the next guests enjoy the bottle of Prosecco we forget to bring away

Yvonne

5 months ago

Very nice and comfortable accommodation. Good location close to the habour area.

Natalya

5 months ago

Had a lovely weekend in Whitby staying at the Loft. It was a little hard to find but was in a great location with a stunning view of the abbey from the living area. The apartment was lovely and felt clean and smelt nice. Some paint work needed a touch up but didn’t bother us at all and some counters could do with a dust, again, wast much of an issue. The kitchen was stocked with some sachets of milk, tea bags, sugar, some cleaning supplies, lots of appliances, table wear and cutlery The bathroom was nice and clean. The shower was great once you eventually get it to the right temperature. The only issues with the bathroom were that the light was on a sensor so if you’re showering the light switches off which was an issue for evening showers. Also the door was a sliding door which was a little difficult to open when shut fully. Overall we had an amazing stay in Whitby and the loft apartment played a huge part in that, so thank you:)

David

6 months ago

Nice little place, close to everything you need. Its exactly as described and couldn't really ask for anything more. Stunning little restaurant just 5 mins away also. Obviously parking is a commodity in Whitby but great advice on where we could park. Would highly recommend and will be looking to go back.

Michael

6 months ago

We had a great stay at The Loft; the property is in a fantastic location, was just as described with very fair pricing. We would come back!

Molly

6 months ago

Had a lovely long weekend, perfect location and an amazing view of Whitby Abbey! Would definitely recommend!

James

6 months ago

Lovely spacious flat and a great location with a spectacular view of the Abbey. It would have been nice to have been provided with ear plugs as the seagulls were very loud overnight! Blinds also didn't block out the sun too well at sunrise.

Zoe

6 months ago

Really nice place to stay and perfect location (once I found where the flat was) Only downside was WiFi never worked! Would definitely stay again

Brendan

6 months ago

Had a great stay, lovely apartment, great location and really convenient for the local attractions etc. Would definitely stay here again

Sam

7 months ago

absolutely loved the flat with incredible views of the abby. will definitely stay again when in whitby

Anita

7 months ago

We had a fantastic weekend in “the loft” It had the most amazing view of the abbey from the window. The place was clean and tidy.

Frederick

7 months ago

Amazing view that's close to everything you could want to do in Whitby, including proximity to all transport links. Perfect for the couple looking for a couple nights away. Staff had great response time and were polite!

Karl

7 months ago

Great view and nice accommodation that was a good base for Whitby. The amenities of the apartment were lovely and spacious. A couple of notes : There are a number of steep stairs to carry your bag inside the building this is just a helpful tip for someone. As it is a loft apartment it’s best to close the windows as the seagulls don’t often sleep at night. Lovely stay

David

7 months ago

Great host and place :)

Eve

8 months ago

Great location and modern decor. views were 10/10! The apartment is a little worn in places now (paint scuffs, marks on the carpet, some broken shelves in the fridge). A bit disappointing but didn't impact our stay top much as Whitby is such a lovely place to visit.

Joe

8 months ago

Was a great location and the apartment was great. Exactly what we needed for a short break! Thanks

Paul

8 months ago

Great place and location with amazing views. Had everything you would need. My only complaint was that it needs some attention with regards to decor especially in the bedroom and the stairway.

Rachel

8 months ago

Good location in beautiful Whitby.

Charlotte

8 months ago

Cute little flat in an amazing location. Great for a little trip away

Lauren

8 months ago

The Loft is in a brilliantly central location and has a fantastic view of Whitby Abbey. We thoroughly enjoyed our stay, however, the property needs a deep clean and some serious TLC (as the photos no longer reflect the current condition).

Ms Aysha

9 months ago

Such a beautiful stay, best part was the view the photos don’t do it justice. Place was absolutely spotless

Hannah

9 months ago

Really lovely place to stay, good location

Louise

9 months ago

Well located on place with lovely views of the Abbey

Tobias

9 months ago

Really enjoyed our stay. Would like check in time abit earlier even if it was 2pm rather than 4pm; just so we can enjoy all three days.

Joshua

9 months ago

Our stay was great, the place was lovely and the view was incredible. Would gladly come back.

Reece

9 months ago

Had a great stay this weekend, location was very central and accommodation was spot on, definitely be back 👍

Gareth

10 months ago

Wonderful location as this was our first visit to Whitby we were well situated. The loft space was great, but felt it needed a good redecorate & dust. We were lacking heat & hot water but after notifying the company the hot water was fixed, but not the heat in the bedroom & bathroom. But would visit again.

Lily

10 months ago

Great location, as described.

Rob

10 months ago

A lovely loft apartment with great views. Maintenance issues were a concern (broken toilet seat & water leaking from the bathroom into the hallway) but that didn’t impact on our stay too much.

Sandra

10 months ago

From beginning to end our host was really helpful The apartment was warm clean and comfortable Great location - fabulous views over the rooftops to the Abbey

Ashleigh

11 months ago

Great stay! Our favourite part was the uninterrupted Abbey view from the lounge window. Consider the three flights of stairs up to the apartment, was fine for us but a bit tricky with a small dog! Place was very clean too but could do with hand soap in kitchen and bathroom, just a tiny thing that would be of benefit. Boiler/hot water was off from when we arrived but this was quickly fixed after a call out the next day. Great location and super quick to walk into central Whitby! Overall would recommend, thank you!

Joe

11 months ago

We really enjoyed our stay at the loft. The location is great and Dale communicated really well; the guestbook sent before arrival was very handy. The place was clean, tidy and with a few small touches (more mugs etc, fix the squeaky bed!) and it would be perfect.

Ian

11 months ago

We loved the veiw from the loft, also you had everything you required for your stay, i am 71 and the walk from the harbour upto the loft including inside the apartment hard work, but i made it 5 times, but would not recommend for infirm pensioner's. But for anyone one else, brilliant! Regards Ian & Denise Gunn

Natasha

11 months ago

The Loft was a lovely haven amongst a harbour of many holiday lets! The view of the Abbey from the living room was a particular highlight. The apartment was pretty clean with a bit of weather around the edges. It did however give it a lived in feel and we could see why it would be a popular choice to stay at with its simple layout and very nice design touches. Modern with a classic feel everything was stylish. It was lovely and warm on our arrival and with its ease of getting around everywhere within minutes I would recommend to anyone else considering staying.

Stephen

11 months ago

Superb location. Lovely spacious loft with a stunning view over Whitby and the Abbey. Thoroughly recommend.

Kerry

1 year ago

Property location is fantastic. Size of property is more than adequate.

Jamie

1 year ago

beautiful place

Rebecca

1 year ago

Brilliant location and view from the loft window. Very central. Place could do with a little tlc and a really deep clean. Called and got put through to an agency rather than on hand person when the alarm was going off, steam set it off after a shower, open window and close door once done. It took quite some time to go off and was deafening. Had to take the dog out of the property until it stopped.

Amber

1 year ago

amazing place, so close to everything yet felt tucked away. host and stay are also very friendly and responsive to messages

Ian

1 year ago

Great location , not the easiest to find . worth the money though

Jessica

1 year ago

We had a lovely stay here for a weekend away, stunning views and perfect location. It was quiet and everything was a walkable distance.

Joe

1 year ago

Had a fantastic stay and highly recommend. Very peaceful area with a beautiful scenery, very nice and clean place and can’t recommend enough

Patricia

1 year ago

This was not a 5* property. Property felt neglected . It needs a good clean and a lot of maintenance carried out. Badly chipped paint and shabby furniture in bedroom. Mould in the shower and a rusty sink unit. A damp musty smell though the flat. It's a shame as there is a fabulous view over rooftops to the abbey and sea. Really hope host &stay sorted this out, people deserve better.

Ian

1 year ago

Fantastic location and beautifully presented. A few things (lack of kitchen equipment, damage to doors and walls, and no parking permits) would need to be sorted for me to want a return visit! These things feel like are a miss in what is otherwise a stunning property. I hope they can sort these few bits for future guests!

Rosie

1 year ago

It was an absolutely lovely stay and we had a great time. Only thing was there was quite a few black hairs left in the bathroom behind the bin and on the sink which were easily removed. The place itself was stunning with a really nice view of the abbey and a perfect place to stay for a couple days.

Tarren

1 year ago

generally very clean and very tidy, clutter free, clean bed linens and towels. Nice clear view of the abbey from the living room window. coffee machine and pods provided with milk sachets in the fridge, and dishwasher(incl tabs). looks like photos. lots of communication from host. only real let downs are the stairs (which tbf is expected due to it being called the loft, but theres 4 flights and no fire escape in case of emergency) and the fact that there are no blinds in the living room. wouldn't usually have been bothered but theres another buildings window facing directly opposite the window above the tv so felt lacking privacy a little.

Alex

1 year ago

A beautifully appointed apartment in a prime position overlooking Whitby Abbey. Absolutely loved my stay, wish I was staying longer. Would highly recommend this place to anyone thinking of visiting the area. very central to the shops and restaurants too.

Ellie

1 year ago

great location and looks just like the pictures. plenty of kitchen ware and cooking tools which was great. only downside was that it wasn’t the cleanest. i appreciate that it is dog friendly so stains on rugs etc are expected - however cabinets and bed side tables etc were very dusty.

Neil

1 year ago

Lovely space, in a great location for Whitby. Good parking just round corner on Back St Hildas Terrace

Seth

1 year ago

Thought the location was perfect and right in the centre of whitby. Everything was spot on.

Liz

1 year ago

Had a lovely 2 night stay here! The host was very responsive for any questions we had and instructions were clear and helpful. Location was spot on, close to most things all around 10 minute walk! Car park was round the corner and around £10 for 24 hours. The apartment itself was very spacious and would definitely visit again!

Crispin

1 year ago

Beautiful property with lovely fixtures and fittings however considering you pay a large cleaning fee the cleanliness was very poor. The property also needs some attention as well flaking off wall. When it was first done it would be amazing, just needs more attention to detail.

Darron

1 year ago

Me and my wife stayed here for 3 nights, it was a loft apartment so quiet a few stairs but once inside the view was amazing. The apartment was clean and comfortable modern bathroom and kitchen. All in all a great few days away right in the heart of Whitby we will be back .

Jodie

1 year ago

At a glance the property is well decorated, but does require a lot of maintenance which is a shame as they were really simple fixes. E.g. holes had been filled but not sanded and painted, painting peeling in main bedroom, broken furniture. I only express these as we paid for the damage cover on the property but felt like if we did make any damage it wouldn’t have been noticeable due to the amount of damage already. I think the property has a lot of potential and is in a perfect location with amazing view, but the overall price with the hidden fees was a little high especially in the low season

Gemma

1 year ago

The loft was a wonderful place to stay. Skinner street was a great location with privacy but also plenty to do. The loft was really well equipped for a few days away and had beautiful views as was read in the description. The decor was stunning and was just up our street. The windows in the loft provided lovely ventilation. The loft is EXCELLENT value for money and I’d stay here again in a heart beat. The hosts should be extremely proud of this air B&B and we’d like to thank them for a lovely stay.

Louise

1 year ago

As the cleaning was sub standard I feel the charge for cleaning was over priced. There’s lots of accommodation in Whitby therefore a lot of competition so these standards should be top notch, the furniture & soft furnishings is the wrong choice for multi guests staying. The bedroom needs repainting & all the carpets need a deep clean/replaced. Sofa is stained, pouffe is stained, rug is stained, cushions are stained as is the carpet. It is however a beautiful apartment, just needs some TLC, however as along as guests are prepared to pay the price then I don’t imagine that there will be any significant changes made

Jodie

1 year ago

Overall, we enjoyed our stay at The Loft. The views over Whitby are stunning, and the apartment is lovely - well equipped and decorated nicely. The host’s communication was fantastic, and they were responsive prior and during our stay. The location is spot on - so easy to access the town and beach, and is surrounded by great cafes, restaurants and pubs. I would have given 5 stars, however, the cleanliness of the apartment let it down. Upon check-in, this included: - Heavily stained carpet on the stairs and rug in the living room - The furniture and surfaces (TV stand, bedside tables, bathroom unit, toaster) haven’t been polished for a while, as they were covered a thick layer of dust - There was a large clump of hair in the shower grid - Kitchen cupboards were covered in greasy marks and water stains. All of this is so rectifiable, and would recommend this be looked into. I’d also suggest providing a hoover & putting a permanent light in the bathroom over the sensor one 😊

Adele

1 year ago

Lack of communication from Host & Stay resulted in us not even staying there. We didn’t receive any check in instructions, I had to chase them, waited for an hour then finally got the instructions. Got into the accommodation to find it was filthy and had not been cleaned since the last check out. I then had to call them again only to be left on hold, the call centre dealing with it did not seem to know what to do, said they’d call me back once a cleaner had been round, but that never happened. I tried to call back to find out what was going on but was left on hold again, wasted over 3 hours of my time trying to sort out their problem. In the end we had to book alternative accommodation, was not the start to our break away that we wanted and how Host and Stay dealt with the matter was very poor. Airbnb was very helpful with the refund. The ‘damage deposit’ taken directly from host and stay has taken much longer to refundand the fact they charged a £10 fee for the deposit is outrageous

Jack

1 year ago

Didn’t have the cot and high chair as advertised. But provided one once we got in touch.

Hope

1 year ago

Great place! Amazing views and great decor, everywhere is within walking distance. It is worth noting that getting up to the room requires several flights of stairs (which I personally didn’t find a problem with, but it’s not something I was aware of beforehand). Overall, highly recommend!

Jules

1 year ago

I know air bnbs are not there to provide all your provisions for a stay but two teabags for a three night stay was a little tight in my opinion. We were also only provided with two dishwasher tablets, I want expecting a whole box but one per day would have been welcomed. Also be aware an email a day before check out said check out time midday but on morning of check out were told it was 10.00hrs. You would think they would get this information correct, luckily we were up early enough that we were out for 10 but could have been charged extra if we hadn’t been. Nice view from the flat however, decor a little tired but clean enough and actually the sofa in the lounge is cleaned by properly as was still a little damp on check in. Fantastic location right in the heart of Whitby.

Elain

1 year ago

Be warned. Once your booking is made you then have to pay a large deposit of which the host keeps 10% of. The flat was nice, clean and well situated.

Harry

1 year ago

Perfect place to stay right where you’d wanna be in whitby on the backstreets near everything but can easily escape place was a gothic dreammmm

Melanie

1 year ago

We have just returned from our annual break in Whitby The loft was absolutely perfect!! Beautifully decorated, gorgeous view from the living room windows and a good location for exploring Whitby Skinner street has a lovely Gin bar, bakery and cafes

Annis

1 year ago

We stayed for a weekend in February. The location and view are amazing and the kitchen and bedroom are designed really nicely. Unfortunately, the TV had evidently factory reset and was logged out of Amazon so we couldn't use it. We reported it but found the customer service not very helpful. The light timer in the bathroom is annoyingly short if you want to have an evening shower. The flat lacked essential cooking items such as a colander and no cleaning products except the dish-washer, so we had to buy our own. Overall a great stay but a few improvements could have made it even better!

Danny

1 year ago

Great communication throughout our stay the loft certainly has the wow factor, spotlessly clean (apart from stain on carpet as we came in) and looked exactly like the photos, great location and really peaceful. Parking wasn't an issue for us and being able to pay via apps was a bonus we could just top up when we needed to. Agree with others about the bathroom light being on a sensor/timer was a pain it going off when in the shower at night but we worked around it. Overall loved our stay there and would highly recommend host and stay they where always on hand if we needed anything

Ellis

2 years ago

Lovely location, I’d agree with the other reviews that the bathroom light timer is a bit annoying! It goes off every two minutes and leaves you in the dark. Few stains on the carpets and scuffed walls. Same goes for broken toilet seat other people have reviewed, easy fix. Other than that, which I arrived already expecting, everything was great. One thing I’d say is beware of the complimentary parking scratchcards if they leave you them! They aren’t valid for the council pay and display car parks that the host also recommends (??) which cost me £100 in parking tickets - which wasn’t great!

Tom

2 years ago

Nice flat in a great location

Faye

2 years ago

The loft is beautiful, a great space in a reallt convenient location. The parking arrangements suited us well and the flexible check in was easy. The apartment is really tastefully decorated with amazing views. There were a couple of small issues like dusty surfaces, marked carpets and paint missing, which could be easily fixed. The apartment would be outstanding if these were resolved. The bathroom light is automatic and switches off after only a few seconds on non movement. It does not recognise movement while you're in the shower so we found ourselves showering in the dark or with the door open and bedroom light on. I did message the host twice but didn't receive a reply which was disappointing. I could have rang the number, but we left early each day and were on the beach with no signal until dark. Overall we were really happy, would stay again and would recommend to other people.

David

2 years ago

The Loft was exactly as described, ideally located for pubs & cafes and less than 10 minute walk to the harbour & sea front. Parking is the only slight challenge, hosts provide a parking permit but we found it easier to pay for the car park around the corner. In peak season this might not be so easy. Facilities in the apartment all good.

Ted

2 years ago

Apartment was lovely but do agree with some previous reviews, it could have been less dusty/lots of cobwebs, and whilst we did take our dog, there was evidence of another pet having been with black pet hairs on the furniture even though they ask for pets not be on furniture. Perfect location with a beautiful view of the abbey from the arched window, parking is available very close by, and would visit again happily, perfect place for a weekend away.

Millie

2 years ago

Had a brilliant weekend away for partners 25th birthday. He absolutely loved the apartment, especially the view!! Would 100% recommend and will definitely be coming back soon!

Simon

2 years ago

Great location with great views of the abbey , maybe the carpets and settee could do with a shampoo clean and the decor could do with a freshen up but that would in no way out is off staying there again It was our first time staying in an apartment and it’s definitely something we’d do again . Host’s were very responsive and couldn’t do enough to be help with any question or queries

Zara

2 years ago

Apartment was lovely decorated, ideal location and very comfortable. I agree with a couple of the reviews that it’s a bit tired round the edges but overall it was clean comfortable and lovely decor.

Eleanor

2 years ago

Excellent location close to harbour. Home from home very comfortable. Fantastic views of the abbey.

Natasha

2 years ago

Lovely place to stay! I’m walking distance from the whale bones, the sea front, the park and lovely cafes. The most stunning featured is the arch window where you have the view of the sea and abbey. Highly recommend when visiting Whitby!

Jess

2 years ago

This is a lovely little apartment let down by Host and Stay. Firstly the unexpected damage waiver / deposit should be advertised or inc in the price on Airbnb Secondly the payment system failed to take payment and H&S didn’t provide any a check in details. A few hours before I was due to arrive with a baby. I had to call them. They wanted me to pay on my phone when I was driving. Had I not called in office hours I would have not been able to enter the property. Finally the nice little appt. Was filthy. The shower had hair in it and used shampoo sachets left from prev guests. Toothpaste marks all over the bathroom cabinet, food and spill on the floor, rug was full of dirt and stains. Dust everywhere, dirty marks on all walls. Like snot. The toilet seat had dried urine on it. We reported it and got told ‘we’ll let house keeping know’ then a message at end telling us to clean and tidy the appt before leaving! Would not recommend H&S

Hannah

2 years ago

Lovely place to stay in a good location. Decorated really nicely but a little rough around the edges and there was food on the living room floor. Everywhere was visibly dusty. However I understand it must be a popular place to stay with Whitby being busy. Also bad communication about checking out time. Two bits of info say check out was 12pm but it was actually 10am. Overall I enjoyed my stay, just need a little attention to cleaning and accurate info

Chris

2 years ago

We had a lovely few days staying in The Loft, the navy blue bedroom is a very relaxing space and the living/room kitchen area is a lovely open space that's pleasant and airy. It has an amazing view over the rooftops and looking out over Whitby Abbey. Would 100% recommend for a couples stay with everything you need in walking distance of The Loft.

Alex

2 years ago

If you're looking for a unique stay in Whitby, I recommend this accommodation. The views of the abbey and ocean are undeniable and in my opinion what make this place stand out. The location was excellent, being situated not too far from the main high street, and close to some of the best breakfast places. The added parking pass was appreciated, though we had a hard time finding parking with the "W" zones. The shower was incredible too. As other reviews on here state though, it is the attention to cleanliness that could be improved. There was dust and cobwebs in the bedroom, peeling wallpaper, and the bathroom sink was clogged. I am used to staying in hostels so I am not picky when it comes to cleanliness, however when I am paying $460 CAD for 2 nights, this needs to be set at a high standard. The £25 deposit was also unexpected and unclear if that's being refunded. Overall, was happy to have stayed here for the views and location. But was disappointed at the lack of cleanliness.

Shane

2 years ago

Was a brilliant week away apartment is lovely and in a great location. All of us loved it and would stay again

Jordan

2 years ago

Lovely place to stay in the heart of Whitby! Would definitely stay again.

Aileen

2 years ago

Hi, I took my mum to Whitby for two nights and the place was just perfect! The view from the living room is stunning and everything is in close distance to walk. But the apartment is slightly off the main seafront which is nice and quiet. Definitely would go back there if I go back to Whitby! Thanks

Simeon

2 years ago

Great location. Views were amazing over the Abbey and roof tops. Great property, but…… Stains on the carpet, not cleaned very well, maintained “ok,” had to buy a frying pan as none provided. Bathroom light is on a sensor, so if you showered in the morning, you did it in the dark. I would recommend, but it’s the attention to detail.

Claudia

2 years ago

My stay at this loft was great. The flat was sparkling and the host communicated efficiently. I had a bit of a complaint when in my last day but they were amazing at resolving it and the customer service was phenomenal. Could not recommend more.

Siyuan

2 years ago

There will be an additional charge for damage insurance etc which should’ve been mentioned at the first place. Apart from that, the apartment is dusty, although we love the aesthetics and window view of the flat.

Emma

2 years ago

Really lovely property in the centre of things, the view was stunning and the kitchen had everything's we needed and was nice to cook in. We had a mix up with the parking pass and host and stay worked with us to sort it out in a quick and friendly way. One note, the ensuite is right on top of the bedroom, so if you're not completely comfortable with the person you're staying with hearing your bathroom activities then I'd take this into consideration. We'd absolutely stay here again.

Zac

2 years ago

The Loft is a very nice place to stay in Whitby. It’s in a great location and very close to the seafront. The accommodation itself was well presented and quiet. The view from the living room window is lovely as you can see the abbey and church. Everything was as described and the hosts were very responsive when I had questions. The parking scratch card ticket was easy to use and very helpful. I would stay here again.

Michael

2 years ago

lovely view of the Abbey

Jamie

2 years ago

Great location and view from the property, it was let down by the generally cleanliness of the apartment, with visible cobwebs, a good amount of dust and dirt. With a deep clean and a little more thought for homeliness this would be a great stay and one that would bring us back.

Hannah

2 years ago

Fantastic apartment for a good price in beautiful Whitby! Will definitely be booking again. Can’t find any fault. The only thing I would say was it was a rush to check out for 10am, would be nice to have another hour on check out.

Dominic

3 years ago

Amazing location. Second time staying

Matthew

3 years ago

The apartment was easy to find with local parking permits which came in helpful, it was just as the pictures showed and was very clean. It’s a great location for Whitby town with many nice restaurants and things to do in walking distance Would stay again

Andrew

3 years ago

Had a great stay at this property perfect location in whitby .it was clean and smart .Only have one negative thing to say about the apartment and that is the sofa which looked nice but my wife and I both suffer from bad backs and I have to say its the most uncomfortable sofa I have sat on and it's the only one In the apartment .Everywhere was clean and the rainfall shower was great .Wouldn't book again just because of the sofa

Mirren

3 years ago

Good value for money. Good location and facilities with a stylish flare. Great for longevity or short stays. Would stay here again.☺️ Would recommend bringing your own expresso pods as there were none complimentary to go with the coffee machine.

Natalie

3 years ago

Lovely place with an incredible view. Great value and a short walk into the town centre. Plenty of options for food and entertainment close by.

Kirk

3 years ago

We had an excellent weekend in Whitby. The view from the Loft is fabulous and the apartment was spacious for two and nicely warm!

Tracy

3 years ago

Lovely place. Great location. Stunning view of the abbey

Andrew

3 years ago

Great location in the centre of town. Good size kitchen/ living room with an excellent view of the Abbey. I would recommend this property to my friends. The Yorkshire coast is awesome with so many places to walk and Whitby for entertainment and food.

Jonathan

3 years ago

Great apartment and really good location for staying in Whitby

Lindsay

3 years ago

Great location. Quiet. Clean. Good communication. Parking tricky - permit provided for 'W' zones (this entitles overnight street parking and then up to 3hrs between 9am & 7pm. Ask for T&C's of insurance damage deposit prior to booking so you can read up. It takes 14 days after checkout before your money is refunded if you opt to pay the £250. (And there is a £10 admin fee which is non-refundable which all adds to the cost of the stay).

Tanya

3 years ago

Lovely, very comfortable apartment in an excellent location withfantastic views of the abbey.

June

3 years ago

Lovely loft amazing views little bit tricky to find!

Maisie

3 years ago

we really enjoyed our stay and will book again

Susan

3 years ago

Lovely Aparment, close to everything

Qasim

3 years ago

Great location, well stocked and clean apartment. Parking was quite busy, but there are 1 hour bays on the main road

Dominic

3 years ago

Loved it here. Will be back

Mark

3 years ago

location perfect, super clean . great communication. property is beautiful..amazing views across the harbour of the abbey . near all the best shops ,restaurants and bars.. if you get the opportunity definitely book this one. we were lucky and hope to be again

Carl

3 years ago

Really cracking little spot in a great location near central Whitby. Only a short walk to the harbour area. Some nice cafes for breakfast right at the door. The parking permits were a godsend with the heavily patrolled permit controlled street parking. Was quite a lot of steps up to The Loft so wouldn’t be ideal for with mobility issues. All of which was stated in the listing. Thanks for a lovely stay.

Stephen

3 years ago

Great stay at the Loft in Whitby. Plenty of bars and restaurants.

Paul

3 years ago

What a great place in such a good location! I was working but lovely place for a break too.

Becky

3 years ago

Great apartment, very cosy, was given a guide book that was very helpful and in a great location, not far from local shops and the beach. Enjoyed my stay and would recommend.

Caroline

3 years ago

Nice place, location is perfect for being directly in Whitby. Not the places fault but at it is in the loft the seagulls are very loud throughout the night so might not be good for light sleepers! Definitely cleaned but carpet is very light and marked a lot so has a feeling of being unclean on the floors. Would recommend for location.

Andy

3 years ago

Lovely loft apartment in a great location with everything you could want. We loved it and wouldn’t hesitate to go back… or recommend to anyone who asked.

Elizabeth

3 years ago

Lovely apartment with gorgeous views over whitby and the sea. Well equipped with everything you need and looks just like in the photos.

Alice

3 years ago

Couldn’t fault the room at all and cannot recommend this room enough. Check-in was very easy with very clear instructions which were sent in time for arrival. The decor is beautiful, modern and gorgeous colour schemes. Also, the apartment was pristine. The view from the living room overlooks Whitby Abbey which was out of this world. We felt so lucky and will be definitely be back soon. I’m going to be harping on to my friends and family to visit Whitby just to stay in the apartment! Thank you so much ❤️

Daniel

3 years ago

Stylish place in a perfect location. Would 110% recommend and will use again when / if we return to Whitby for a stay. Thank you

Sophie

3 years ago

Excellent location, comfy place to stay for a weekend break for two. Really excellent views of abbey and sea, but that means climbing up all the stairs to get to the flat! I'd stay here again.

Gregory

3 years ago

the communication was second to none and enabled a smooth stay. the accommodation was fantastic in a great location and with great views.

Olivia

3 years ago

Fantastic location with beautiful views from the loft windows. No issues accessing the property with very straight forward instructions. A lovely stay.

Jorg

3 years ago

Very nice flat, very central and beautiful view over Whitby. We would absolutely stay there again.

Mandy

3 years ago

Good location. Wonderful view of the Abbey. Clean bedding and towels. Great shower Comfortable bed Well equipped Easy parking

Kevin

4 years ago

Beautiful apartment in a very good location with a sea and Abbey views from the lounge. Highly recommended for couples looking for a few days away in fabulous Whitby.

Jason

4 years ago

Beautiful Loft Apartment in the heart of Whitby with easy access to all destinations. The apartment was well decorated and felt much larger than what the pictures showed. I would highly recommend to anyone considering a cosy little break away.

Ashley

4 years ago

Great apartment with a perfect location, the view from the window is fantastic! Nice and clean and also the documentation and clear and helpful.

Phil

4 years ago

A beautiful flat in an ideal location. Loved it.

Alex

4 years ago

Great spot and location, would recommend to anyone heading to Whitby

Rob

4 years ago

A very well designed apartment with a spectacular view over Whitby and of the Abbey. The kitchen was well equipped and easy to cook in. The navy walls in the bedroom were great for creating a cosy environment. One thing, however, was that the bathroom was at the end of the bed and the bathroom light was motion activated (which we couldn’t find anything to override!)… in the middle of the night, every night, multiple times the light would switch on, waking us up and making my partner paranoid that there were ghosts… the light also meant that when you were in the shower the light would switch off half way through as you are out of range of the motion sensor. The bathroom light really was the only problem we had! Location was great and views from the window are some of the best anywhere in Whitby.

Rebecca

4 years ago

Gorgeous place I’m a fab location.with lovely views & a very comfy bed!

Callum

4 years ago

Amazing views and great location. Very central and close to train station, beach and bars/cafes. The place is perfect for a romantic weekend away.

Finn

4 years ago

Lovely space to stay. Super clean too!

Georgina

4 years ago

This apartment was really lovely. Lovely views of Whitby Abbey. The communication was amazing and they even popped up some birthday banners that i’d sent through the post which made it that little bit more special.

Barney

4 years ago

Absolutely loved our stay here! Super clean and really liked the decor. Excellent location with lots of nice cafes and bars right on our doorstep. The amazing views over the abbey and harbour were a bonus! The condition of the main street entrance doesn't do the apartment justice at all, and it's definitely not suitable for anyone that might struggle with stairs!

Phoebe

4 years ago

Loved this place!

Clare

4 years ago

The Loft is a truly lovely place to stay. It is beautifully decorated, very comfortable with all (very) mod cons and is in the centre of town.

Jo

4 years ago

Amazing location, beautiful views, lovely interior! Loved absolutely everything about it! Would 100% recommend!

Rachel

4 years ago

Beautiful apartment, in a fantastic location, with stunning views.

Jordan

4 years ago

Thanks so much for a wonderful stay. The apartment is gorgeous and in a great location, everything was spotless, check in was easy, communication was great – and the view onto the Abbey is stunning. Thank you!

Ron

4 years ago

The Loft is in a good location in Whitby near to the harbour and with wonderful views of the Abbey from the window. Parking nearby is difficult though even with the residents parking permit provided it isn't usually possible to get a space in the streets covered by the permit nearby. We found John Street was the best bet but sometimes had to pay to park in a pay and display car park, again not that close to the apartment. The only niggles we had were that there were no coat hangers provided to hang your clothes on the rail in the bedroom, there is nowhere to hang your towel when your showering and the movement activated bathroom light keeps going off while you're in the shower requiring you to keep opening the door to switch the light back on. Also there is nowhere to hang your wet coats.