Robert

2 days ago

Very clean and modern room, I even had a partial Sea view which was unexpected.
I thought the on line guide was really informative. Easy to acess the property after being sent the code. A good base for a two day stay and the craft beer bar Twenty 23 was in the same street and I found a good Thai restaurant just 5 min walk away.

Julie

1 week ago

Location - close to my daughter and family who live in Skelton. Fantastic location - Saltburn is beautiful and can walk to the beach and watch the surfers and paddle boarders. Will definitely be returning.

Loved it all

Joanne

1 month ago

Clean and modern place in a good location, close to seafront, shops, train station and places to eat. Contained everything you need, iron, hairdryer, small airfryer. Bed was very comfy.
There was noise from neighbouring pod which you can expect from a place like this and bears no reflection on my review or the host.

Antony

1 month ago

Everything, location, room top notch

N/A

Lesley

1 month ago

Great location, by all the bars and eating places, also close to the water front. On street parking directly outside the property with more on the streets leading onto Milton Street. The studio pod was clean and well equipped with everything you would need for a short stay.

Rachael

1 month ago

This flat is in a great location. A very short walk away is a supermarket, independent shops and the beach! The bed was so comfortable and lovely clean sheets.. reminded me of a hotel bed. There were excellent kitchen facilities and tv. The only thing was there was dust on skirting boards in the bathroom and the shower wasn’t great. However, we enjoyed a comfortable stay here and would book again when we next visit Saltburn.

Faye

2 months ago

Pod was beautiful. Easy to locate and check in. Facilities and location perfect

Faye

2 months ago

Pod was beautiful. Easy to locate and check in. Facilities and location perfect

Michael

3 months ago

It’s been great staying with you guys. I have managed to get a permanent flat now. But thanks. I appreciate your service !

Winterbottom

3 months ago

Great location to bars, restaurants, public transport.
We love Saltburn andcthe flat was spot on for what we required.

There was nothing not to like, but maybe the communal areas of the property needs some TLC.

Winterbottom

3 months ago

Great location to bars, restaurants, public transport.
We love Saltburn andcthe flat was spot on for what we required.

There was nothing not to like, but maybe the communal areas of the property needs some TLC.

Catherine

3 months ago

Great location and clean

Tony

3 months ago

Well appointed and clean and comfy

The fact that we were going to be charged £30 for an early check in

Tony

3 months ago

Well appointed and clean and comfy

The fact that we were going to be charged £30 for an early check in

Jackie

3 months ago

The location is convenient for bars, restaurants and coffee shops. Ideal location for the beach. Train station is located on the next street. On street free parking, plenty of space.

Nothing to dislike.

Jackie

3 months ago

The location is convenient for bars, restaurants and coffee shops. Ideal location for the beach. Train station is located on the next street. On street free parking, plenty of space.

Nothing to dislike.

Hilary

4 months ago

Pretty much everything! Kitchen was well stocked with everything I needed, including sharp knives ... always good. Bed was comfy, it was very clean and well positioned to access cafes, eating establishments and shopping.

Would have liked some basic items to clean the bathroom

Hilary

4 months ago

Pretty much everything! Kitchen was well stocked with everything I needed, including sharp knives ... always good. Bed was comfy, it was very clean and well positioned to access cafes, eating establishments and shopping.

Would have liked some basic items to clean the bathroom

Natasha

4 months ago

Very nice place, happy to stay again!

Jean-Marc

4 months ago

Great stay in Saltburn, and very good communication!

Kieran

5 months ago

highly recommend, great customer service and great place to stay exactly as described. Will be back in the future !

Helen

5 months ago

Thank you - we had a great stay!

David

5 months ago

Great place to stay

Alex

6 months ago

Lovely place nice and cosy just as advertised

Elizabeth

6 months ago

Central location, warm and cosy

Elizabeth

6 months ago

Central location, warm and cosy

Michael

7 months ago

Overall clean but cobwebs on the ceiling and under the kitchen wall units ,
The skirting board in the bathroom was dirty
Few dirty marks on walls

Jeff

8 months ago

We have stayed in the Studio Pods on several occasions and have always been impressed by them. On this occasion there were a few things that were not so good but they are easy things to rectify and I feel confident that I won't have these issues when I stay there again.

Evelyn

8 months ago

Everything

Nothing

Williams

8 months ago

Fantastic

The pod had everything you needed and more

Aerona

8 months ago

Location was fantastic, clean and a fantastic stay

The seal on the windows was leaky, there were broken cooking utensils, the pillows were lumps and hadn’t been changed for ages, the duvet cover had holes in it

Tony

8 months ago

Location and the cleanliness

We were informed that we were in Pod 3 but when we accessed the key box to pod 3 the keys were for pod 1 on the ground floor we were disturbed twice out of the 2 night with the noise transferring from the pod above. This was due to the laminated floor installed echoing the footsteps of the person walking about from when the come back to the pod at midnight. This happens on both night disturbing our sleep. We could also hear the TV and what appeared to be dragging a chair across the floor and the opening and closing of the cupboard doors, I feel that the dividing floor does not meet current acoustic standards required for HMO’s

Eleanor

8 months ago

clean, comfortable, great location

The main entrance door was very heavy and difficult to open and close.

Deidre

8 months ago

Perfect location near the train station and near to shops and easy to get the the beach etc. Well equipped and comfortable

Had difficulty with the keys - the code was unclear - mistook a B for an 8. Main issue was the noise from the pod upstairs. No soundproofing so I heard every footstep - very loud.

Julia

9 months ago

Attractive and comfortable accommodation in a really convenient location. Parked right outside, yet close to the seafront. Walked from the house to the front and along the cliffs - superb! Great bars and restaurants in the same street too, and big Sainsbury’s over the road. Great base for exploring the North Yorkshire coast.

Melanie

9 months ago

Lovely apartment with everything you need. Fabulous location close to restaurants and shops. Beach just down the road so really enjoyed the stay

Hall

9 months ago

Location was perfect

They did not inform us of the code for the keybox by email as they said would be the case. Attempts to contact someone when the code had not arrived by 4pm failed. We eventually found a text message with the code

Trish

9 months ago

The pods are in a good location and well appointed.

We were aware of other guests staying in the pod above us as the floor boards were very creaky!

Nikola

9 months ago

Flat has been advertised on AirBnb to be equipped with washing machine and that was one of the main reasons why I made booking. Apparently, there is no washing machine in the property and when I pointed this out to landlord they offered to find laundry for me without any explanation why information on AirBnb was misleading. As I work as a contractor near by and was staying in the property for 3 weeks I had to waist my time and money to go to local laundry to wash my clothes. For all of those reasons I’ve requested refund from landlord (Host&Stay) but they simply ignored this. Only when I send complaint to AirBnb they‘be finally reacted and offered me compensation. Be aware of this landlord as the are not trying to be proactive and to help their guests.

Felicity

10 months ago

The room was clean, tidy and roomy and the facilities were good.
The house is well placed in Saltburn being just across the road from the Railway Station and shops and restaurants. The beach is only 5 mins away. Milton Road has a lot of unrestricted parking so it is possible to park close by.

Doreen

10 months ago

Compact and comfortable studio apartment right in the centre of town, really close to everything. Well decorated and spotless.

Nothing

Alison

10 months ago

Location and kitchen facilities

The laminate floor means can hear all other tenants/holidaymakers

Lynne

10 months ago

Lovely self contained studio done to a very high standard and everything you needed even complimentary tea, coffee and coffee pods and sachets of milk on arrival. The location is great on the main street. Good communication too at all times.

We had to pay £20 to cover deposit for property none returnable or pay £150 for deposit and provided everything ok £140 would be returned taking a £10 admin fee - sorry don't agree with this and didn't see till after we had booked.

Roger

10 months ago

Furniture/appliances all good, location very convenient - Sainsburys nearby most useful

I had difficulty using some of the appliances, no manuals or instructions available, I phoned Host and Stay re this but it took 7 phone calls and 2hrs before the problem was resolved. The damage protection requirement was not mentioned before booking. I have informed Host and Stay of these issues.

Westmoreland

11 months ago

Saltburn is very quiet but weather was not good so this could have been reason. Not a lot there but suited us. Very nice place and will return. The studio pods we stayed in was very clean the bed was very comfortable would definitely recommend it. Location couldn't have been better.

We paid a insurance for if anything got damaged. Wasn't told about this until we booked and payed. This was put on extra after you can not get key code until it is paid. We got a message off host asking if anything got damaged would we inform them if we didn't we would be charged. Isn't the insurance we paid for that. Either way we would inform them.

Anya

11 months ago

Well stocked kitchen with everything you would need.
Comfy bed.
Perfect location right next to train and supermarket and everything within a short walk.

Paul

11 months ago

Things I liked:
The flat was as described. I didn't use many of the kitchen facilities, but they looked great, smart and modern. Milk, coffee machine with pods were provided which was most welcome. The bathroom was fine. Apart from a slightly scruffy carpet by the bed, the room had been cleaned to a high standard. I felt comfortable there.
Things I didn't like:
Noise from neighbouring areas affected me but I had brought earplugs to mitigate. Also I used eye shades as the window blinds didn't block out enough light. The windows are all frosted glass, so there are no views at all from the flat.
The biggest issue I had was the additional and unexpected charge, and wasted time in responding to excessive numbers of messages and making a payment, for damage protection cover - all for a 2 night stay. Details of the additional charge were well hidden in the listing and I was not aware that hosts were able to opt out of Airbnb's general damage policy until now. Therefore I won't be using

Fozia

11 months ago

Great place. Easy to get to. So close to the seaside, 2 min walk. Can’t fault the place.

Kathryn

11 months ago

The location was superb and the studio pod had everything that I needed for one weeks holiday.

I was in Studio pod 2, which is on the first floor. I could hear the people in the pod above me whenever they were walking around which at times became very annoying.

Kat

11 months ago

The location was superb and the studio pod had everything that I needed for one weeks holiday.

I was in Studio pod 2, which is on the first floor. I could hear the people in the pod above me whenever they were walking around which at times became very annoying.

Alyazia

11 months ago

easy to book, easy to find, few imperfections but wasn't too bothered about it. Owner was very responsive and easy to communicate with.

Richard

1 year ago

Ideal location right next to the stadium and supermarket. Pods have everything for your stay.

Debbie

1 year ago

The studio itself was nice - clean and serviceable and near where we needed it to be. However, prior to booking I asked Charlie, the host whether the studio was on the ground floor, as my partner had mobility issues. I was assured that both of his properties - Pod 2 and Pod 3 were ground floor. So…I booked it.
We arrived at the property and entered and saw the studio was on the first floor with, I think 13 stairs. My partner really struggled. We stayed 2 nights but he could only go up and downstairs once per day so if we went out for the day - we had to stay out for the evening.
Host & Stay were not helpful - at all. I called them, they assured me they would call back and they never did the whole 3 days. The conversation I had with the host via messages completely disappeared on Air B&B, so I had no proof. The host (Charlie), who I only spoke to 10 days ago denied all knowledge and said he wanted to sort things out before I left a bad review - then never contacted me!!
Appalling!

Angela

1 year ago

Location was perfect, easy to get parked outside the apartments, spotlessly clean, comfy bed (pod 2 has a larger bed) good shower. We didn't cook as short break but everything you could need in full kitchen including dishwasher and was also a coffee machine.

Not I didn't like but a nice to have would be more hangers and a hair dryer (unless I missed it!!)

Sally

1 year ago

Perfect for a 2 night seaside trip. Thanks

Peter

1 year ago

Location, clean, modern

Bed too small

Elizabeth

1 year ago

Lovely accommodation, in a beautiful location. Would stay again 😊

Linda

1 year ago

Very clean and modern. Conveniently located to everything. Will definitely be staying again.

Darren

1 year ago

Studio was not clean. Full of flies and no toilet paper. Luckily Sainsbury over road for some air freshener and toilet paper. Reported to Host.

Thomas

1 year ago

I recently stayed at this Airbnb and overall, it was a pleasant experience. The location was great, with easy access to nearby shops, the train station and close access to the sea. The host provided clear instructions for check-in and check-out. I would definitely consider staying here again for its convenience and reasonable pricing.

Lara

1 year ago

lovely place to stay exactly where we wanted to be thank you

Wendy

1 year ago

There was only one problem with this apartment which was disappointing as the location, decor and amenities were good. Unfortunately, as you find in a lot of similar style properties there is very little soundproofing. Given the wood/laminate floor throughout the bathroom and kitchen area we could hear every footstep, chair move, bed creaking from the upstairs apartment. We may have been unlucky with occupants upstairs moving around a lot and until the early hours but it's something to consider.

Mark

1 year ago

Superb value for money

Nothing

Damien

1 year ago

Location fantastic
Parking easy
Good size for 1 person

Dishwasher
No written instructions in the pod

Paul

1 year ago

Location, and room

Nothing.

Terry

1 year ago

Nice little place. Could've done with a few more cleaning utensils like a brush and a decent hoover. A clean set of bedding would've been nice for such a long stay

Louise

1 year ago

Great location

A shower pipe was leaking

Carol

1 year ago

Perfect location, spotlessly clean and excellent value for money.

Jack

1 year ago

cute little getaway for a couple

Jake

1 year ago

We visited Saltburn for a wedding, our stay was very pleasant. The room was clean, spacious & overall very accommodating.

Irene

1 year ago

Apartment was very well equipped and the kitchen and bathroom very clean. Just a few snags, the toilet seat was loose and the bathroom blind didn't work also the plinth on the sink unit in the bathroom was broken, pedal bin in kitchen had a broken pedal and the bedroom area hadn't been vacuumed. After having to pay £250 deposit for breakages you worry that you will be charged for the loose toilet seat etc.

Emma

1 year ago

Enjoyed our stay had a small issue at start but this was sorted out very quickly and once sorted we enjoyed our stay very close to the beach and the room had everything we needed very impressed really enjoyed

Patricia

1 year ago

Ideally situated especially as we travelled by train. The station was two minutes walk away.
Near to restaurants & shops and the beach & valley gardens nearby.
The studio pod was clean, comfortable and warm.
Communication regards the stay was informative & detailed although a little over the top regards the amount of repetitive messages/ e mails.
My only criticism as raised by other reviewers is the hidden costs. £250 deposit or insurance cover is quite excessive.

Sarah

1 year ago

Great location, facilities well presented, and all equipment needed for a short break

Bed comfy

Very clean

Blinds pretty but not great at keeping sun out if you are a light sleeper

Lesley

1 year ago

The location was very good.

4pm is a late check in

Alison

1 year ago

Immaculate modern and great location.

In their guide they didn't list cooker/oven instructions and as never used induction system I had to contact office.

Sally

1 year ago

Great location and lovely studio.

Felt a bit bombarded by emails and texts from Host & Stay, particularly reminding us of our check out time and requirements. Would have been helpful to have had a hard copy of the guest guidebook in the studio as well as access to it online.

David

1 year ago

No glasses apart from wine glasses

Anonymous

1 year ago

I liked the way it was designed very practical nice colour golden blinds nice size bath .

Bed was comfy and clean

Pam

1 year ago

More spacious and better equipped than anticipated. On the whole, the apartment was clean. Starter supply of tea, coffee and milk was appreciated. Free on street parking was handy.

Black mark on bedding, mould in corner of bath. Didn’t realise the apartment was at top of house, and the two flights of stairs with luggage was not ideal. Glassware had to be washed, as they were finger-marked. We were awoken at 5.30 am on the morning of departure by the fire alarm! Owners did not answer their phone when another resident tried to contact them. The fire brigade was summoned by another resident. Happily, no fire was detected and the alarm was turned off.

Ian

1 year ago

Self catering. Location excellent when you found the premises.

The stay almost went wrong from the start when it appeared that there was no hot water and this was discovered at 10.30 p.m. the night of our arrival. After an hour trying to find out the reason going through procedure manuals which did not seem to help, it turned out that the tap in the hand basin in the bathroom had been plumbed in the wrong way so that to get hot water, you had to turn it cold. everything had been set up to operated automatically and it was o.k. after that.
What I did not like was the constant bombarding with e-mails from Host & Stay reminding us that we had to verify the booking at least 7 days before arrival., 8 days before arrival, I received an e-mail to say that the booking was at the point of being cancelled due to non--verification when this had been done 2 days previously. there had to be several telephone conversations to clear up minor problems.

Jennifer

2 years ago

I can't recommend due to the deposit situation.

They took a deposit of £250 plus a £10 admin fee which meant I had £250 taken off my card for weeks. I've never stayed anywhere that has taken a deposit off me like this and I have stayed in hotels in 86 countries around the world. It just isn't something that happens and it's really unfair as I had to take photos of everything in case of a dispute, I did get the money back but the anxiety that money could be taken for any reason was horrible. It was like renting somewhere and worrying you didn't clean it enough when you leave so not a relaxing holiday at all. Also, the property would be covered by insurance in case of damage, yes people do damage places but it isn't the norm and I would have cancelled it if it wasn't non-refundable.

Joanne

2 years ago

Everything you would need. Very clean and comfortable. Excellent location. Definitely coming back x

Nothing everything was exceptional

Martin

2 years ago

Closed to all the amenities.
Room was well laid out, it had everything what we needed.

Lack of sound proofing, the noise from the room above, could hear them moving around and their voices.

Anna Maria

2 years ago

A pleasant stay in the studio. Great for a weekend stay.

Pierre

2 years ago

Clean lovely space.

I call this a spreadsheet space. Everything is calculated to maximize return. No contact, tons of warnings rules, zero personality.
Damage deposit, the only one I have seen, was excessive and held way too long.
Warnings to be out because cleaners to arrive by 10am, okay fair timing but tone was awful. And if cleaners are there by 10am, why is the damage deposit held for so very long. As I said, squeeze all they can, treat guests like sheep, and hold their money. Great financing plan, for them.
Will never agree to such terms again.

Lisa

2 years ago

Lovely clean comfortable accomodation , would definately stay again. Local eateries and supermarket close by.
Adequate parking on the street...
Nice touch having milk in the fridge , tea bags and cleaning things available.
Also good communication with host and stay sending all relevang information needed for our stay..

We were in pod 2 we could hear people above walking around etc it wasnt too bad just a niggle.

Concetta

2 years ago

Great stay! Thank you

Michelle

2 years ago

Wasn't keen on having to put £200 deposit down
The room was very well equipped and clean the only negative we thought the pillows where a bit uncomfortable/hard but excellent otherwise
Would recommend if there wasn't a £200 deposit

W

2 years ago

Clean, stylish, fully equipped & very comfortable. Great location in the heart of the town & walkable to the sea. Highly recommended for a few days getaway. Good communication viaHost & Stay, and fab local info provided.

Richard

2 years ago

Great accommodation and in a convenient location. I agree with other reviews that you can hear when people in the flat upstairs are moving around but this wasn't a big issue for us.

Ray

2 years ago

Nice room nice location
Excellent for me to use as a base whilst working away from home.
It was home from home.
Comfy bed n nice and warm 👍👍👍

Lee

2 years ago

Not impressed with the hidden costs.
Not enough sound proofing between the pod and the one above. Noisy neighbours kept us awake.
This property was our second choice as our initial booking was cancelled without explanation.

Emily

2 years ago

The pod was very impressive and exceeded our expectations. The pod was seconds away from the station, close to lovely restaurants and bars and a few minutes walk away from the beach.

We'll definitely be back. Thank you

N/a

Louise

2 years ago

We had a brilliant stay. The whole place was exactly like the pictures. it was super clean and the bed was sooo comfortable. Easy to access and in a great location. We would definitely stay again.

Adam

2 years ago

Was a bit confusing at first to get in

The floorboards in the room above were creaky

Donna

2 years ago

modern, fresh and very local

Ian

2 years ago

A lovely, immaculate property! We had a great stay!

Robb

2 years ago

Studio Pod 2 was perfect for what I needed. Easy parking, close to the town and the beach. Few shops nearby
The area is dead quiet, the room was well-equipped and cosy.
Very enjoyable stay.

The only issues I had were with Host & Stay themselves.

Sue

2 years ago

Lovely place to stay. Clean, modern furnishings.couldnt fault the studio 👍

Whilst i appreciate wood flooring is convenient, the noise from above was sometimes loud, having said that, i asked them to keep it down a bit, which they did👍

Rick

2 years ago

Fantastic room, fantastic stay. Messages throughout to ensure there were no issues and to remind us of our departure times. Really impressed with these.
First time using AirBNB and we were blown away by these hosts! Thank you again!! Highly recommend Pod 2 in Saltburn By The Sea! (I’m sure the other two pods are just as amazing!)

Anita

2 years ago

Well equipped kitchen, missing only a bread board/knife. Fresh milk and ground coffee, including a Nespresso machine with pods. Modern and stylish furniture.
Very close to restaurants, bars and shops
Can see the sea (just) out of the window from Pod 3.

Layout of bed and wardrobe, tight to get past and open drawers and door. Banister height on stairs to 2nd floor were very low, which made climbing down awkward for someone tall who needs the banister to descend safely.

Morgan

2 years ago

The studio pod was very well resourced. The kitchen had a coffee maker and coffee pods, salt and pepper and a teapot which was very welcome. As was the pint of milk in the fridge.
The accommodation was furnished to a very high standard and was very clean.

I would have liked a full length mirror but it was not essential.

Rosemary

2 years ago

Perfect pit stop accommodation in centre. Comfortable bed with excellent kitchen supplies.

Happy wifh everything.

Samantha

2 years ago

The location and decor.

Some maintenance was needed in the room and some bits were not clean.

George

2 years ago

Very nice, everything you need and perfect location

Lucy

2 years ago

We spent 3 nights in Pod 2 enjoying the lovely seaside town of Saltburn. The pod had everything we needed and we didn't want to leave!

Kittyguru

2 years ago

The location was excellent. Right across the street was a Sainsburys supermarket and Saltburn train station. Along the street were some lovely new cafe bars and restaurants and several minutes down the road behind the property was the beach. The property itself was the perfect size. Small but spacious all newly fitted out with the usual mod cons. The bathroom was beautiful. All in all it was clean and relaxing.

Although we didn't hear much noise, the outdoor bins were right outside our ground floor apartment which made me feel a little uneasy about opening the windows. It was totally secure but anyone from the other apartments who were taking their rubbish out would easily see through the middle window so we kept the blind down. We also noticed halfway through our stay the noise coming from the apartment above. Whoever was staying there frequently walked up and down daily and the noise was very loud.

Newton

2 years ago

The pod was surprisingly spacious, newly done, clean and well equipped.access and parking we're good.

Noise of people moving about above, particularly during a fairly early check out time for 10am.

Bernadette

2 years ago

The location was great for what we needed. A couple of shops very local to the accommodation meant that there were no issues at all when we needed anything at all. The kitchen was well stocked with crockery, etc. The studio had everything that we needed and was very clean and well presented.

Jade

2 years ago

The location was brilliant- opposite Sainsburys and town (yet somehow quiet) and a 5 minute walk to the sea.
It looked exactly like the photos- brand new, modern, fresh and clean, including full kitchen facilities.
Parking was available on the street outside.
Arriving and departing instructions were easy to follow.

The windows are mostly frosted as the pod is by a bin area (seemed well kept so I wouldn't worry about smell).
The toilet is really close to the bath which might be an issue for a larger person.
No hairdryer
I didn't like having to upload my driving license to a third party to verify the booking.

Ruth

3 years ago

Lovely recently opened studio with very comfy bed.
Superb accommodation in idea location. With all that was needs for a short break. Clean and bright. Free on street parking right outside the property. A short walk from bars and eateries for a evening meal and drink after spending the day on the beach or walking the lovely coastal paths.

Nina

3 years ago

Excellent location, short walk down to the beach. The studio pod was fabulous, spotless and had everything you could need.