Andrea

1 month ago

The apartment was in a great location 5-10 minutes stroll into town. It was clean and tidy and beds were comfortable. Kitchen had everything you needed and the view from the apartment was lovely. Would definitely stay again.

Tracey

1 month ago

The location, the pics look like the actual property, the communication with the agent

The outside was scruffy - insulation from building works, rubbish left on and around the entrance steps
The cost of parking was not included which made the stay more expensive per day and also created much inconvenience as we had to keep returning to the car to put additional time due to max hours you can book and pay for. This should have been incl with the booking as a permit as it previously has on other stays
There was no iron in the room and I requested this on Day 2 at 09:06. Couldn’t fault the communication back and forth but I wanted until Day 3 and chased again at 09:00 advising we needed by 10:30 as we’re sick of looking scruffy on our holidays. Again good communication but the iron never turned up. In truth I suspected all along the email communication was simply paying lip service to me as when calling the phone number it was never answered. This was exceptionally poor

Duraid

2 months ago

We had a fantastic stay. Perfect location overlooking the sea, even saw Dolfins on our final day. The facilities were excellent and ample space for the family. Overall it was perfect will definately love to go back.

Darin

3 months ago

I’ve left private message.

Chris

6 months ago

Been going to Whitby for many years now and I’d definitely recommend it and stay there again
Great location
,clean and tidy

Christine

6 months ago

A great location, close to shops, bars, cafes and restaurants with a lovely view of the sea. Nice, bright,airy and spacious accommodation. Well decorated and equipped.

Some windows were a little steamed up and it was difficult to operate some of the window blinds due to the height of the windows and therefore the blind fittings. The sofa was a little hard and uncomfortable and the beds could do with some newer, fuller pillows.

Sarah

7 months ago

The property wasn't clean . ripped bedding , unclean kitchen surfaces , main shower blocked plug so kept flooding , unclean toilet .. flies on window ledge and cobwebs

Sarah

7 months ago

The property wasn't clean . ripped bedding , unclean kitchen surfaces , main shower blocked plug so kept flooding , unclean toilet .. flies on window ledge and cobwebs

Andrew

8 months ago

Very poor cleanliness, shower flooded, wifi didn’t work, sofa terribly uncomfortable, ironing board but no iron

Pegram

8 months ago

Perfect location overlooking the sea. We parked easily on the street outside although there is a charge. Very easy to walk to all Whitby attractions. Modern, comfortable apartment with everything we needed.

We had a couple of minor issues but they were dealt with quickly via email.

Brenda

9 months ago

Location & view

Wet carpet, Uncomfortable sofa ,Wrong WIFI instructions & outer door not working

Janice

9 months ago

Fantastic location overlooking the beach, good sized apartment with 3 double beds, en-suite and separate bathroom and stylish decor.

No separate front door key available and the lock box had no light above it and the chain was just long enough to allow the key to turn.
When we arrived we had no water, so had to make an emergency call, which was responded too very quickly.

Michael

10 months ago

Location beautiful, very nice modern decor,
Beds very very comfortable
Funky smell from the fridge, unable to adjust blinds in some of the rooms, no cutlery, going round with a duster wouldn't go a miss, was approached by an angry man regarding using the front seating area

Beatrice

11 months ago

Wir hatten einen schönen Aufenthalt im Sand & Surf und schätzten den wundervollen Meerblick, die ruhigere Lage und die Nähe zum Strand für einen Abendspaziergang. Die Betten waren sehr bequem, alles war sehr schön möbliert. Schade, dass die Jalousie bei einem der Zimmer mit Meerblick nicht hochgezogen werden konnte. Die Kommunikation mit Host & Stay war sehr rasch und hilfreich. Auch mit dem Auto hatten wir keinerlei Probleme vor der Wohnung zu parkieren. Wir würden diese Unterkunft wiederum wählen.

Hayley

11 months ago

Lovely place x

Flys on the window cills.
Also could not open blind as the cord to open was up the top of blind and could not reach.

Andre

1 year ago

Thank you for a wonderful stay in a magnificent property. The view was incredible, the location ideal and the apartment itself could not have been better. We will definitely be coming back.

Prad

1 year ago

Excellent accommodation with great sea views and central location.
Well appointed with all necessary amenities.
Great communication with hosts who also provided very useful information about the property and surroundings.
Slight downsides were due to difficulty finding a suitable free parking space despite the provision of a parking pass and somewhat inadequate and uncomfortable seating arrangements in the living room.

Ruth

1 year ago

Lovely position with great sea views from the three front facing rooms. We were able to park fairly close each day using the scratch off card provided. Easy to walk into the town. Flat was comfortable and well-equipped. Host was very responsive when we had a couple of questions.

Natalie

1 year ago

Lovely location, fantastic communication from the hosts. Would highly recommend.

Hazel

1 year ago

Super apartment, loved the location overlooking the sea. The interior was beautiful too, very clean and tidy. Ideal for family get togethers. Would definitely stay again.

The promise of car parking scratch cards was delayed and too late when they were eventually provided.

Sue

2 years ago

Lovely property in great location. Good size, clean and as described. No number on front door so had to use photo of property to work out which one it was. Small problem with deposit as this was not listed in the property description so it came as a surprise but this was resolved fairly quickly.

Steve

2 years ago

Brilliant location, sea views, fresh / clean decoration, and everything you need for a visit to Whitby. Will look to stay here again when we next visit!

Jana

2 years ago

Flat was good - 3 bedrooms, good size. 2 bathrooms, one en-suite. Little cafe opp was very handy for coffee. near whalebones, and tourbus that took us to whitby abbey. . Needs curtains in bedrooms. sofa like a rock to sit on. Comms was bit slow and add to ask for check in information. We were lucky with parking, would struggle on weekends.

Jessica

2 years ago

Amazing accommodation. Perfect location right on the sea front, close to town and amenities.
Great communication.

David

2 years ago

location was really excellent, close to and with easy access to town and harbour although a climb up steep stairs via the shortest route. loved the stunning views over the sea from one of bedrooms and from living room . Apartment was spacious well furnished and nicely decorated. Walk in en-suite shower was powerful .

nothing of any substance, blinds to bedroom and living room windows were in need of some attention in that the drawstrings were too short to reach and thus work effectively. Door was occasionally a little temperamental.

Carol

2 years ago

A very comfortable, clean and modern apartment in a great location.

Shelley

2 years ago

We liked that it was close to the beach and the Pavillion.

The accomodation was not as clean as expected. The Toilet seat was broken and the door lock on the main bathroom was also broken.
Also when the washing machine was spinning in the apartment above, it shook the whole of the living/dining/kitchen area and made it very uncomfortable.

Sally

2 years ago

beautiful apartment, fantastic location with stunning views, well equipped, would highly recommend 👌 😀

Priya

2 years ago

Had a lovely stay in sand & surf. Beautifully located with gorgeous views and very easy access to main attractions.
Would definitely recommend

Amy

3 years ago

very good spot to explore whitby from

Philip

3 years ago

Great location

Lack of ability to open windows in sitting room.

Robert

3 years ago

Great stay. Clean and a lot of room.

Claire

3 years ago

The location and view is superb. The apartment is clean and has everything you need for your stay. Communication before and after our stay was great. Someone at the end of the phone to handle any queries quickly.

No curtains in bedrooms. Not great if you're a light sleeper.

Jez

3 years ago

Brilliant 3 bedroom modern appartment. Probably one of the best locations you can get in Whitby with great views and easy walking distance to everything.

Scratch off parking permit included was a real help. I opted out of the superhog validation which wasn't an issue for the hosts.

If it's within your budget I would totally recommend Sand and Surf !!

Sophie

3 years ago

A really good value and comfortable place to stay. The space was really well planned out and there’s none of the usual Airbnb clutter. It’s bigger than the photos made it look too. The location is close to the centre on Whitby, but not too close so as to be noisy.

Would recommend!

Nicky

3 years ago

Fantastic location, spacious apartment, very well equipped, very clean, the only minor complaint and it is minor, was the joining instructions omitted the code for our apartment but was rectified with a phone call

Would highly recommend and we will be returning

Carla

3 years ago

Fabulous location. Apartment was super clean, furnishings are very new and modern and kitchen equipped with everything we needed. Beds comfy and there was no noise from neighbours which was good.
Location is perfect- right on the beachfront and just a 10 minute walk to the town and harbour. Highly recommend!

Lucy

3 years ago

Good communication with hosts. Easy to access. Apartment was very clean and tidy and very well-equipped. A superb location for exploring Whitby and the surrounding area.

The sofa was a bit uncomfortable and the ensuite shower was luke-warm (main shower was superb).

Owen

3 years ago

Great apartment, in a great location with a fantastic view to the front of the property.

The whole place was really well appointed and felt really homely. Would happily stay again!

Daniel

3 years ago

Apartment was lovely but could have done with more seating in living area for 6 adults, 2 infants. Thought was slightly pricey however great location, instructions and check in. Overall really good trip thank you for having us.

Samina

3 years ago

Brilliant in all ways and had a great stay! Would fully recommend!

Bethany

3 years ago

Great location, beautifully decorated & very helpful hosts!

Charlotte

3 years ago

Absolutely wonderful stay, would highly recommend.
Flat is beautiful and could not be in a better location. Will definitely return.

Tip: the on street parking was £6 for just over 24hrs so easier to do that outside the flat rather than fight for the zone parking which was extremely busy

Fran

3 years ago

We booked the apartment because of it's location and also how clean it looked, along with the enhanced cleaning promise due to Covid. Unfortunately when we arrived the apartment had not been cleaned at all, it was incredibly dirty. We brought this to the attention of Stay and sent them photographic evidence, they apologised and asked us to pop sent out for a couple of hours while a cleaner came to rectify the problem. Unfortunately upon our return the cleaner had only put a hoover around and nothing else so after a further complaint a cleaner turned up at 7.45pm and asked us to pop out for another couple of hours while he sorted it (we have a 6 year old who needed to go to bed so this didn't work for us), we allowed an hour and asked for our bedrooms and 1 bathroom to be prioritised and asked them to come back in the morning to finish the job. They had finished by midday. Unfortunately for us this put a sour spin on the short break away especially in Covid times and in turn wasted the first night and part of the next day. Stay compensated us for this upon our return. I think it must have been a one off unfortunate experience thankfully looking at the other reviews so hopefully it won't happen again to anyone else.

The location was fabulous, super easy to get around and the parking pass was a welcome bonus. The apartment is spacious and boasts fabulous views, the decor is modern and has a fair range of facilities. If it hadn't of been for the issues we experienced we would probably book this again in the future.

Edward

3 years ago

A great base for exploring the coast.

As a group of 6, we found this apartment to be pretty much ideal for our needs and a great place to stay for a week. The location on West Cliff in Whitby is a real advantage and the view out across the North Sea from the windows at the front of the property is equally beautiful and tranquil. Worth noting that the window in bedroom 3 looks out across a courtyard to the rear of the property. If you want to, you can literally be in the sea in about 2 minutes from your door. Fair warning, the North Sea is cold! It is lovely though to be able to cross the road, drop down the hill and land straight on the beach.

The place itself has clearly very recently been refurbished and to a good standard too. All of the rooms are generously sized and everyone slept soundly throughout the holiday.

The property itself hosts six holiday apartments in total. Pleasingly, the communal areas have also been refurbished and were perfectly pleasant. Security is well thought out too with coded entry to the communal areas and individual key safes for each of the apartments.

In a house of separate holiday lets, there's always the small risk of unwittingly landing at the same time as inconsiderate neighbours. Delighted to report we had no such problems! In this apartment, you'll have neighbours above and below but you've got the floor to yourself.

The Agency running the property (Stay) were great to deal with and have obviously put some thought into the property. The welcome book is great and has some really good suggestions if you're unfamilar with the area. The scratchcards to facilitate parking nearby are invaluable and having decent Wifi is really useful in an area where indoor phone signal can be a bit sketchy. I fortunately didn't have to try this but I suspect that there's sufficient bandwidth for a couple of people to work from here if needed.

In terms of day to day facilities, having one of the bedrooms as an en suite makes complete sense. The main bathroom is totally fine but you'd need a timetable if there were six of you relying on a single shower and / or bath. The kitchen, dining and living room are a single space which is great for cozy nights in. There's enough room for two to share the work in the kitchen and there's more than enough by way of equipment, utensils etc for you to be preparing every meal here if that's your preference.

As it happens, you're spolit for choice nearby in terms of amenities. There's a properly cute coffee shop right outside (Clara's) that did brisk business with us! Equally, Whitby itself is loaded with food & drink options but book early. We struggled to get into some places so it's worth a little forward planning.

If I were to suggest anything, there's a couple of really tiny small changes that would be amazing. Bedrooms 2 and 3 are a little light on clothes storage if you're staying more than a couple of days. Also the washing machine (whilst being a very welcome addition in the kitchen) does create a fair bit of vibration when used which could be distracting for some. These are very, very minor things though that shouldn't at all detract from what is a large, well-equipped and comfortable apartment, centrally located that is ideal for families or groups to share and enjoy.

Karen

3 years ago

The accommodation was perfect. Ideal setting right on the front. Parking around the corner (free with the booking) or pay and stay right outside. Gorgeous kiosk opposite right by the sea. Morning views are so impressive! Perfect location to explore up the coast for a walk or off into the town for a look around the unique shops and seaside entertainment. Loved it! Thank you

Stuart

3 years ago

We had a wonderful stay at this great apartment in a lovely part of Whitby. The directions and instructions for our arrival were really clear and straightforward so we were able to “check in” without any problems at all. The apartment is absolutely gorgeous - very smart and clean and beautifully styled. The rooms are big and the amazing bay windows give you a fabulous sea view; perfect for people watching with a cup of coffee or glass of wine!
The apartment is also perfectly located, being a 5-10 minute walk outside of the busier centre of town. The streets closer to the apartment have some great, really interesting and independent cafes and bars which offer a nice contrast to those other more touristy parts.
I would certainly recommend Whitby as a great place to spend a few days by the seaside.

Connor

3 years ago

Very easy and nice accommodation.

Gemma

3 years ago

Really great location, lovely apartment, would recommend without hesitation!

Katie

4 years ago

A fabulous apartment in an ideal location. You are right on the beach, and and easy walk into town. The bay window looking out over the ocean was wonderful. Highly recommended this property.