Jayne

1 month ago

Location great parking a bonus. Flat lovely everything you could need.

Nothing

Jane

2 months ago

Lovely apartment very close to town centre. Very clean & secure - especially with the underground parking space.

Stewart

2 months ago

Great place to stay, local to town, communication was excellent will definitely use again. Thank you

Matt

3 months ago

We had a great trip. The apartment was clean, access was easy, and the on-site secured car parking space with additional on-street parking available was an added bonus. The apartment is a short walk to Whitby town centre, which makes visiting local restaurants and pubs very simple. There are plenty of takeaways as well as a co-op nearby!
I would definitely stay again.

Claire

4 months ago

Lovely property with the added bonus of parking under the property. Clean & tidy with everything you’d need from a holiday rental.

Kat

6 months ago

Lovely place to stay, very clean and cosy, great communication. Highly recommended.

Hazel

8 months ago

Great apartment, clean and well equipped. Short walk to center too

Hannam

8 months ago

The property was just what we needed. It worked well for all of us, even the dog. It is a great location, quiet but easy access to the town and station. The property was clean and well equiped. We were warm and cosy and slept well in the comfy beds. The parking was fantastic and I would definatly recommend this property to others.

We were not sent the gate code before we got to the property and then using the access pad to the garage was hard because the entry key pad was warn. The pad was not the same as the gate pad which didn't help. We also struggled to access the key box. The mechanism was not easy like some. It was a bit like doing an 'eskape room' :) !!!! The women I spoke to in the office were really helpful though.

Nichola

9 months ago

had a 2 night stay at the property.
✅️check in was really easy, clear instructions.

🅿️car park was a great peace of mind as opposed to street parking, space was easy to get into and helpful being a corner spot.
🧹property was clean, to a v.good standard. places to hang coats/dog lead and boots.
🛏beds weren't especially comfortable for personal preference (quite hard) duvets a bit thin for time of year but was heating and blankets in the living room if needed. rooms are good size
🪴yard to the rear was handy, nice to have private space
🍴facilities we used were good; fridge/kettle/toaster all in great order. can't inform of oven/dishwasher etc as we didn't use them- dishwashing tablets were provided. well stocked on crockery etc.
🚿shower was lovely, powerful and hot.
🚽toilet lid can be a bit slammy if used to a soft close at home!
🖥 tv doesn't have an aerial so can only use a few apps. chromecast so can cast itv from phone.
overall, happy and already looking to return

Simon

10 months ago

Very well appointed apartment, nicely decorated, well equipped and comfortable. There was a high quality entertainment system available but we didn’t get round to using it as we used it as a base. Quiet area, no neighbour noise, hoover, iron and ironing board available. Very much recommended by us.

Una

10 months ago

Comfortable and good central location and good parking

Limited/unappealing outdoor space ;
We found the joining instructions were slightly confusing, and didn’t think the non-returnable damage waiver was fair.

Craig

10 months ago

A lovely apartment, ideal location, clean & nicely furnished. Absolutely no complaints the place was immaculate!

Tracy

10 months ago

Perfect location, had parking underneath block which was a great extra - older houses deep in the older part of Whitby did t seem to have this and great that its gated and secure.

Rachael

10 months ago

Great flat close to everything

Ben

11 months ago

The apartment was fantastic. Very spacious, which was perfect for the dog (more spacious than the photos give it credit for). It was well-equipped and very clean. Parking space is a great addition.

Sadly, Host & Stay let the property down a little (I believe they act as a middle man and therefore just deal with the booking side of things).

Despite all correspondence saying that check in is at 3pm (the booking.com app and website/ the booking confirmation/ the host & stay website and the guidebook they sent/ other sites online/ several booking confirmation emails from Host & Stay, including their specific approval when we said we would be arriving at 3pm/ previous reviews from other people), we were told just a couple of days before arrival that check in is actually 4pm. We attempted to reach out to Host & Stay about this, but they absolutely wouldn’t budge.

Lucy

11 months ago

Fabulous apartment close to the centre. Great spec and well maintained.

Kevin

11 months ago

All lovely

Harley

11 months ago

The Eskape was ideal, clean and very comfortable, great location within five minutes walking distance of the station and habour. Great place to stay for a couple or two couples. The onsite secure parking garage is a real bonus. we would definately choose the Eskape again.

Could add an ashtray and allow smoking in the outside yard. Everything else is great, its clean well furnished and modern.

Steven

1 year ago

Well equipped ground floor flat with private parking. Quiet location but short walk to centre of Whitby.

Daniel

1 year ago

The property itself was as described, nice and a good location. Parking especially was very useful and secure.
I would probably not look to book anything managed by host and stay though in future if possible. After first demanding an additional fee before they would release the address and check in details, after paying for the initial booking, it was also very unclear how to even go about this process. I had to contact them three times to even be able to pay this unexpected premium.
Also the repeated SMS, email and Airbnb messaging throughout the stay had chastising tones of making sure you behave and not break anything as if we were 16 year olds on a first trip without our parents. As a couple in our 40s (who had also incidentally just paid them a damage premium to be able to even stay there) it felt a little condescending and above all irritating.
In summary place was great but I would avoid the host company for an independent in future.

Andrea

1 year ago

The apartment is lovely - small, but perfectly formed!
It is easy to find with satnav. The only (small) criticism is the parking space is tricky to get into - the space itself has plenty of room, but the construction of the carpark (the gates, many pillars and a narrow 'road') make for a tricky manoeuvre in and out, but this is a minor observation as a car parking place in Whitby is fantastic!
The apartment is well equipped, clean and has the bonus of an outside seating area, which is a bonus on a sunny evening.
It is an easy walk into central Whitby, but coming back does require either steep steps and a sharp slope or a longer hill, however my elderly mother managed (with a few breaks to look at the view!).
We would definitely stay here again - clean, well-equipped, central and with parking. Everything you need.
The Hosts are excellent too - easy to contact and responsive.

Gahan

1 year ago

All amenities you require for your stay.

Nothing negative to report.
Would benefit from a bench under the front window to enjoy the view from.

Christine

1 year ago

Great location.

The weather.😄

White

1 year ago

Good location and the parking spot was a real bonus.

Property is need off a deep clean. The living area is surface clean only. The bedroom was dusty and had mould growing up the bedroom wall and around the doors. Bedding was unkempt.

Stephen

1 year ago

A very comfortable apartment

The stealth charge of £25.00 for any damages caused. This is extortionate given it is none refundable

Steve

1 year ago

A very comfortable apartment

The stealth charge of £25.00 for any damages caused. This is extortionate given it is none refundable

Thomas

1 year ago

Excellent location for our weekend away in Whitby! A five minute walk from the beaches but far enough away from the noise of the centre was ideal for us and our two dogs. Accommodation was just as the pictures showed and the welcome/information app was a fantastic addition. Couldn’t recommend more, 10/10.

Clare

1 year ago

Location, parking, cleanliness has everything we needed

The hidden charges, even though they say they’re not hidden I wasn’t aware of them till I received the email after charges are 250.00 taken till the apartment was checked if everything was ok I would receive my money back but would be changed an admin fee of 10.00 or the choice of paying 25.00 one off fee first time using host and stay they gave us wrong pass code numbers and wrong check out times didn’t make the end of trip enjoyable having to rush about and pack as the cleaners turned up

Rachel

1 year ago

It had the best equipped kitchen of any holiday let we've ever stayed in! We were there around Christmas and appreciated the decorations and extra 'Christmassy' touches!

Costello

1 year ago

Very clean. Well equipped comfy

Check in at 3 was ok but leaving before 10am i thought was too early. Paid for a two night stay and felt like 1 and half instead.

Anonymous

1 year ago

Very well equipped and with private parking a big bonus for staying in Whitby.

The bathroom is a little cramped but has everything you need.

Blair

1 year ago

The decor and location.
The owners were lovely and very responsive.
Shane their ‘cleaner ‘ had let them and the apartment down.

How dirty the apartment was on arrival and beds not changed.
The cleaner was supposed to come, when we went out for a few hrs and back on arrival, still hadn’t been!

Jane

1 year ago

It was pleasant and comfortable and the location was great. The courtyard was lovely.

We did not know until after we had paid to book that an extra £250 would be held from our account unless we paid an insurance premium. This was a cost, which we felt should have been included with the cost to stay. As it was it seemed hidden up front.

Katie

1 year ago

Location was great

Sadly experienced a very unclean apartment on arrival - dirty kitchen, stained bed sheets, a toilet that had very much NOT been cleaned, dust, cobwebs and hairs everywhere... unfortunately the list goes on. There were dozens and dozens of little flies around on arrival that meant we couldn't use the kitchen or eat in the apartment for most of our stay as they descended on to open food and drink.

There was no smoke alarm - this had clearly been taken off the ceiling and was just dangling wires.

We attempted to resolve our issues with Host and Stay numerous times whilst we were there and are yet to receive a response to a complaint we left with them three weeks ago.

Terrible experience - I would like reassurance from Host and Stay that the smoke alarm is in order and that the apartment is actually safe and clean for future guests!

Paul

1 year ago

Location was good.

Lots of gnats in the property. Shower screen was too small. Nowhere to dry towels. Garage was pretty tight it took a lot to get in and out of the space.

Paula

1 year ago

Whole apartment was really lovely and comfortable everything you could want great location

The main door lock one day took us 10 mins to get in the staff member I spoke to on the phone want very helpful my husband eventually got us in a bit of a panicky moment luckily it was late afternoon and not nighttime

Grayson

1 year ago

Location and private parking

Un clean and flies in waste disposal and all time we where there.

Steve

1 year ago

Lovely apparent with patio area out the back. Spacious rooms. Clean and very homely. Gated parking underneath. Great location just above the co op

Clare

1 year ago

The Eskape is 5 -10 minutes walk from harbour in a quiet and peaceful location. there is a short steep incline up to it and my elderly mum who is very fit for her age did need a stop to catch her breath and noted if you had poor mobility it would be a struggle. I had my car if we went out more than once during the day but could limit times if you didn't.
The apartment itself was extremely clean, very comfy beds, lovely big shower, everything had been catered for. Lovely bonus of private courtyard at back of apartment if weather was warm enough to sit out.
Highly recommended if visiting whitby.
Clare

Kerry

1 year ago

Excellent location near to center
Comfortable clean beds
Cozy clean apartment
Utilities and equipment good guality

The sink & drain smell was overpowering
On arrival, the smoke alarm battery needed changing and kept beeping, which was so annoying & we had to remove it to stop it.
There was only 1 small hand towel & 1 medium towel pp which wasn't adequate

Isobel

1 year ago

Small but we’ll equipped apartment within a few minutes’ walk of the harbour. A good place for a base for 3 days whilst visiting Whitby and the surrounding area.

Suzanne

1 year ago

Beautiful apartment with everything you need for a home away from home.
Very clean and well appointed.
The decor is lovely and modern, beds are very comfortable and free on site parking is a bonus.
The outside courtyard space is ideal for an evening glass of wine when the weather is warm.
All in all, ideal accommodation for a holiday

Joanne

1 year ago

Location was fantastic

Dawn

1 year ago

Location is

Lees

1 year ago

The location & facilities

The hard bed

Stephanie

1 year ago

Great location & excellent secure parking at the property. This was underneath the apartments via a secure & coded gate. Lovely facilities & generous bedrooms & living space. Really liked the outdoor private terrace off the main bedroom!

Peter

1 year ago

The apartment was generally well-maintained. Underground car parking was a real bonus.

The apartment complex is convenient to the centre of Whitby but in a rather dull location, with no views.

Craig

2 years ago

the location, parking comfortable beds and amenities

it would benefit from mobile fans as it was very warm at night

Lesley

2 years ago

This apartment is in a good location and an easy walk into the centre of Whitby, it’s in a quiet location and the modern apartment block in which it’s situated is very well kept. The on-site secure parking is great (please note we couldn’t get into the car park with our roof box on - not a problem though as we took it off and stored it in the car park bay during our stay). Check in instructions were great and easy to follow.
The apartment itself wasn’t as clean as we’d expected (although the towels, bedding and bathroom were clean). The living areas would benefit from a good clean and a little more attention to detail on changeovers between guests. We arrived to find the dishwasher full of dirty plate’s, cups, glasses and cutlery. The outside patio area needs to be cleaned and tidied and the patio furniture washed so that we could have used it.
One of the dining room chairs had a sticky mark left on it and we needed to cover it with paper towel so that we could use it.

Nicole

2 years ago

Great location for being able to access shops & town centre.
Nice & Peaceful.

Karen

2 years ago

Where is was nice and modern and clean

Hot water intermittent when one got in shower was no hot water for anybody else and should have maybe have flooring than carpet as the last quest made a mess of half the room on carpet

Mark

2 years ago

Very good, not mad on the deposit scheme though.

Lesley

2 years ago

A very comfortable place with everything we needed. The secure parking was a big bonus. It was only a few mins walk to the Station and the main attractions. A very lovely place to stay.

Geri

2 years ago

good location, very clean everything there you need bed was sooo comfy shower was lovely

nothing

Tracy

2 years ago

great location

parking only for one car per flat a bit disappointing if like is you had two vehicles

Jan

2 years ago

comfortable apartment and good parking

nothing

Annie

2 years ago

Lovely place, great location, clean and tidy.

Jennifer

2 years ago

Great location with car parking which was really handy.

Jenny

2 years ago

Was text with key code

Numerous emails whilst staying
We’ve actually stayed in this property in January 2022
The property was not as clean this time
There was dust on Tv stand and tables
Food under sofa
Worktops not clean
Dirty pans and trays
Bathroom floor dirty
Kitchen doors greasy
Was definitely not as good as our previous stay

Michael

2 years ago

very nice comfy everything we needed parking was a god send

nothing

Andrea

2 years ago

The underground parking is great, as it's so difficult to park in Whitby sometimes. The apartment is in a brilliant location and I would definitely stay again.

N/a

Jess

2 years ago

Great location for this ground floor flat in the heart of Whitby. Walkable to all local amenities and attractions. Plenty of space for a long weekend away.

Lynn

2 years ago

Everything

Nothing

Kathryn

2 years ago

Amazing place. So well equipped, comfortable and great location. Good communication and information too.
A bit more expensive than weve paid before in other accomodations, but worth it. Wish we couldve stayed longer. It would be a perfect place for longer stays. Everything had been thought of.
We will be back.

Nicola

2 years ago

lovely place and near to all amenities

nothing not to like

Chantelle

2 years ago

Loved the location, it was within walking distance of everything. The handy digital guide gave us great recommendations for places to eat and visit. The accommodation was spotlessly clean and very cosy for our evenings in front of the telly! We really enjoyed our stay.

The booking site promised bathroom toiletries but there were none when we arrived, so I would recommend popping some in your bag just in case. Also there was a kitchen roll provided as our spare toilet roll which was rather strange!

Eamonn

2 years ago

A perfect, comfortable apartment close to Whitby centre.

Roger

2 years ago

The parking was excellent underneath the property. The location was pretty good. Not far from the station. Having two bedrooms was a bonus. There was an outside space but the weather wasn't good enough to enjoy it. The heated towel rail in the bathroom was useful.

We would have liked to have a TV in the bedroom. The place did have a smell of wet dog when we arrived so we bought air fresheners. There didn't seem to be may channels on the lounge TV but we did watch a DVD.

Gill

2 years ago

Location. Car park. Netflix on tv.

Motion sensors in the bedrooms. Barking dog next door.

Michael

2 years ago

Fantastic apartment for 2-4 people.
Very well equipped kitchen and lovely new bathroom with rainfall shower. Great location, minutes from the railway station, bars, restaurants. Quiet location with a great private yard/patio at the back of the property.

Linda

2 years ago

Very comfortable two bedroom flat with small outdoor area. Nespresso coffee pods, tea bags, washing up liquid and hand gel left to use. Would stay again.

Kay

2 years ago

Secure parking and right near the centre. The apartment is very well equipped.

The apartment is in a less desirable part of Whitby. The secure parking is a real bonus but it would be tight for a large car. There are 17 steps from the car park to the apartment with no lift, carrying heavy bags was difficult. The drains did smell but that could be due to the present weather.

Anonymous

2 years ago

Fantastic location. Easy access to town centre. Great to have a car parking space. Apartment well and thoughtfully decorated.

No soap provided

Diane

2 years ago

The apartment was clean and comfortable. The kitchen is well equipped with everything you need to cook a full family meal. The location is great, just a 5 minute walk from the harbour. Would stop again

Susan

2 years ago

bathroom was nice also it had a washer and dish washer

a lot of things when we walked in there was a smell the cooker was really dirty all greased up we could not use it till the cleaner came to clean it the outside was not very clean we had to clean the garden furniture, at the top of the wardrobe was all owners things ,the best part of the apartment was the bathroom , not worth the 5 stars as rated we have been in better overall very disappointed

Susan

3 years ago

The Eskape is a ground floor apartment very close to Whitby and all it has to offer. The flat is very well equipped with everything you need for a comfortable stay. It also benefits from secure underground parking which is a real plus as parking can be highly sought after in Whitby particularly during peak times.
We have visited Whitby many times and therefore chose to eat in so we ate from the local chippy on Fishburn Road and crabs from Sandgate Fisheries. Both were excellent.
We thoroughly enjoyed our time at the Eskape and hope to visit again very shortly.

Vanessa

3 years ago

the location was fantastic with underground secure parking and secluded outdoor area .

the outside seating area and spacious inside .

Julian

3 years ago

We really enjoyed our stay. Location is fab. The apartment was well equipped, clean, in a nice quiet area and private parking was also fab, so much so we ended up extending our stay. 😊Would like to revisit again in the future.

Steve

3 years ago

Good location. Quiet but only a few minutes walk from centre of Whitby. Underground parking very convenient and safe. We were able to forget about the car and walk or use buses. We took a very memorable barefoot walk along the shore on sandy Whitby beach on a beautiful sunny day.

Peter

3 years ago

Everything

Nothing

Jill

3 years ago

Fabulous position close to all amenities of Whitby. Lovely clean and well equipped flat with every comfort for a stay home from home. Underground parking was a bonus.

Paul

3 years ago

Great apartment in a fantastic location with everything we needed for a comfortable stay.

Kathryn

3 years ago

A really great property, all very clean and well appointed. Very comfy bed and a great shower! Brilliant to have a parking space too as parking in Whitby can be tricky. Very easy to access the carpark and the property. Hope to be back soon :)

Joanne

3 years ago

Apartment was lovely and in a brilliant location close to the amenities... Private car parking secure space a real bonus, would stay here again.

Peter

3 years ago

Great location, 5 min walk from the harbour / beach & station Apartment is very modern, clean & comfortable. Quiet location and has the bonus of an underground car park space. Arrival and Departure was very easy. Would definitely use again.

Ian

3 years ago

We had a great couple of days at The Eskape. The flat was spotlessly clean and equipped with everything we needed. Check in was extremely simple and having parking in Whitby was a big plus. Only a few minutes walk into the centre for restaurants so we ate out at The Magpie Cafe and The Star Inn The Harbour. A lovely break and we’d happily stay here again

Jo

3 years ago

A lovely ground floor apartment with 2 good double bedrooms and a great shower in the bathroom. The fab location (few minutes walk into town) and free onsite parking make this a perfect place to stay.

David

3 years ago

We had a lovely stay, the beds were nice and comfortable and the location was perfect.

Josie

3 years ago

Great place to come home to after a day exploring. Parking space much appreciated. Clean modern compact space. We were two sisters and found it just right. Not sure about 4 people sharing though. 5 mins walk to everywhere in Whitby. Narrow road with houses opposite. Partial view of harbour through one window. The electric heating is very efficient.

It is best to park first then collect keys to front door from keyCode box which is on the wall of the car park space. There are steps to/from car park.

Andy

3 years ago

The Eskape is a lovely 2 bedroomed flat. Spotlessly clean with everything you could need for a stay of any length.

Very good location close to town & the river

Julie

3 years ago

Location was excellent. The apartment had everything possible you could need & a very nice lay out. Short walk to the centre. Plenty of great shops & beautiful scenery. Great restaurants.
Loved the parking area.
Worth a 2nd visit for definite

Was woken by a noise at 7.30, thought it was someone playing on a war game till we realised it was from the docks which then went on all day!

Emma

3 years ago

Lovely apartment in a great location

Mel

3 years ago

Great location and accommodation just as described. Clean, modern, warm and spacious - parking is a real bonus too.

Philip

3 years ago

The apartment was very clean and comfortable

Enid

3 years ago

Excellent apartment, well equipped, comfortable, warm & good location.

James

3 years ago

Nice and clean

wifi had to be fixed, broken tile in bathroom which was a little dangerous with a 16 week old

Jeanne

3 years ago

This is a great apartment in a good location, 5 minutes walk from the centre. There’s parking too which is a real bonus. The accommodation is spacious and comfortable, very clean and well equipped. Highly recommended.

Amanda

3 years ago

Great location. very clean and well equipped. Excellent customer service.

Only outside space was off a bedrooom which was fine if you were one couple and a dog but we were two couples and two dogs so bit tricky in a morning.

Meryl

3 years ago

Comfortable apartment close to all places in Whitby. Great to have parking.

Andy

3 years ago

clean and tidy , little comforts like milk in fridge, tea and coffee in the pots , very comfortable bed.secure parking.

broken tiles on bathroom floor

Mark

3 years ago

booking.con

nothing

Gary

3 years ago

Had a great stay at this well equipped apartment. Very cosy and well located in a quiet area but close to amenities and Whitby Centre.

Darren

3 years ago

Fantastic clean apartment in a great location we would definitely love to return..many thanks

Penny

3 years ago

Everything was super clean, secure and to a high standard, which made for a relaxing stay. The car parking was a bonus, too as parking in Whitby is usually a nightmare!

Keith

3 years ago

Great apartment - fantastic location with secure parking. Will definitely visit again.

Ben

3 years ago

Well presented clean flat in an ideal location. Great communication from the hosts. We had a lovely weekend in Whitby, we’ll be back!

Catey

3 years ago

Lovely clean apartment in a great location. Would definitely come again next time we fancy a night out in Whitby.
Thank you

Anna

3 years ago

Great apartment with everything we needed for a week stay. Great location and parking was a huge plus. Cot and highchair provided but bring own mattress. The items weren’t in the apartment as requested on arrival but the team made sure we got them promptly. Great communication.

Monique

3 years ago

A hidden gem, spotlessly clean, beautifully appointed, a stones throw from the heart of the resort. Secure parking is a must too in the beautiful harbour town of Whitby

Anthony

3 years ago

Great little apartment. Very convenient location. Highly recommended.

Claire

3 years ago

Great apartment. Perfect location close to town centre. Very cosy, clean and well equipped

Kate

4 years ago

N

Anna Maria

4 years ago

Very comfortable and clean apartment within very close walking distance to Whitby harbour and it’s amenities. Well equipped kitchen, very comfortable beds and lounge area. Fab communication from “Stay”. Underground parking a major plus.
I would definitely recommend.
Also: Trenchers and Magpie Cafe were amazing restaurants for the freshest food. Just perfect.

Catherine

4 years ago

A lovely apartment in a great location - very close to the centre of Whitby but just set back enough to be peaceful as well. The apartment was clean and with nice furniture / decor and all the instructions to enter the property were correct and easy to follow. It's great to have a parking space too.

Emily

4 years ago

We loved our stay here! Communication was great and we had no issues with anything. Location is so close to Whitby centre which is really convenient. Beds comfy, amenities great! Would recommended staying here ☺️

Andy

4 years ago

A very nice apartment. Very comfortable. Great having secure off-road parking. Easy walking to the town centre.

Donna

4 years ago

Flat lovely and clean close to the town had an amazing time

Nicole

4 years ago

lovely, stylish space, great location in Whitby and the hosts provided a plethora of information to make the most of our stay.

Robert

4 years ago

good space everything you need for your stay

Grace

4 years ago

Great location, literally a stone’s throw from the centre. A sparkling clean property and super comfy beds, were very impressed.
Only minor downside was we were unable to access the post (needed a key) to receive birthday cards. The owner has promised to forward these to us once they find the key.

Jackie

4 years ago

Great location and spotlessly clean.

Shailen

4 years ago

Excellent, clean, cosy and conveniently located apartment. Ideal for a small family.