Host & Stay | The Connell
Entire rental unit in Whitby, United Kingdom
The space
The Connell has everything you could need for a self-catering getaway in Whitby. The cosy living room features two comfy velvet sofas, as well as a TV with Freeview so the whole family can keep up with their favourite shows during your stay. The kitchen is fully equipped with everything you could need including cookware, utensils, dishes and cutlery. The perfect spot for enjoying meals with your loved ones, also sharing this space is the dining area.The Connell has two bedrooms. The first bedroom features a king-size and ensuite shower room, and the second bedroom has another king bed which can also be split into two singles. Please contact our friendly team prior to your stay to request for the bed to be split. Both rooms have crisp white bed linens and soft furnishings.
Head to the family bathroom where you’ll find a bathtub with an overhead shower, WC and basin.
Guest access
Guests have access to the full apartment. The keys to the property are accessed via a secure key safe and full details will be provided shortly before your arrival date.You will find nearby parking on-street or in local Pay & Display car parks.
Bedrooms
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Dryer
- Essentials
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Waterfront
4.62 · 52 Reviews
1 week ago
Spotlessly clean and well appointed, the apartment had everything required for a 3 day break. The beds are big and comfortable and unusually, the couches are too.. Its just a short shortish walk to the estuary and you can pass a couple of good pubs & bars on the way if you choose.. Parking was convenient being available right outside as it wasn't busy.
Nothing.
3 weeks ago
Beds were amazing, lovely location, comfortable seating in the lounge area.
There was a very unpleasant drainy type smell which was really quite offensive, I have noted that this was mentioned in previous reviews and had hoped this would have been rectified. It’s also the first time we have stayed in an apartment where there aren’t even any basic provisions such as kitchen roll and washing up liquid. A parking disc is provided but it’s worth noting that there isn’t an allocated parking space, it’s more pot luck if you manage to get a space.
3 weeks ago
Lovely apartment in excellent location. However there was awful smell (drains/sewer?) coming from the en-suite bathroom, which you could smell as soon as you entered the apartment. Looking back at the reviews this has been ongoing for several years. Would return to Whitby but not this place unless the pong is removed/resolved.
Location
Neighbourhood highlights
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- No pets
- No parties or events
- No smoking
-
Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed
Property Manager Terms
Share This Property
Click on one of the buttons below to share this property:
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Dryer
- Essentials
- Hangers
- Bed linen
- Iron
- TV
- Heating
- Smoke alarm
- Carbon monoxide alarm
- Fire extinguisher
- First aid kit
- Wifi
- Dedicated workspace
- Kitchen
- Fridge
- Microwave
- Cooking basics
- Dishes and cutlery
- Dishwasher
- Cooker
- Oven
- Kettle
- Coffee maker
- Toaster
- Waterfront
- Garden
- Lift
- Self check-in
- Lockbox
Air conditioningPrivate entrance
4.62 · 52 Reviews

Chris
on booking.com5 days ago
Modern and clean
No parking permits

Saint
on booking.com1 week ago
Spotlessly clean and well appointed, the apartment had everything required for a 3 day break. The beds are big and comfortable and unusually, the couches are too.. Its just a short shortish walk to the estuary and you can pass a couple of good pubs & bars on the way if you choose.. Parking was convenient being available right outside as it wasn't busy.
Nothing.
Jackie
on booking.com2 weeks ago
It was clean and very comfortable and has a great view of the Crescent gardens and sea beyond.
The bed side lamp shades in the smaller bedroom were too dark so you couldn’t read a book in bed.

Mandy
on booking.com3 weeks ago
Beds were amazing, lovely location, comfortable seating in the lounge area.
There was a very unpleasant drainy type smell which was really quite offensive, I have noted that this was mentioned in previous reviews and had hoped this would have been rectified. It’s also the first time we have stayed in an apartment where there aren’t even any basic provisions such as kitchen roll and washing up liquid. A parking disc is provided but it’s worth noting that there isn’t an allocated parking space, it’s more pot luck if you manage to get a space.

Richard
on Airbnb3 weeks ago
Lovely apartment in excellent location. However there was awful smell (drains/sewer?) coming from the en-suite bathroom, which you could smell as soon as you entered the apartment. Looking back at the reviews this has been ongoing for several years. Would return to Whitby but not this place unless the pong is removed/resolved.

Deborah
on booking.com4 weeks ago
The whole apartment is beautiful no complaints fully enjoyed our stay
Nothing
Wood
on booking.com1 month ago
The location was perfect, views of the sea and a short walk to the centre of Whitby. Couldn’t be in a better place, loved it so much. Easy to park, very comfortable, just perfection, will definitely stay again.
Can’t think of anything it was great.

Mary D.
on Vrbo1 month ago
We really enjoyed our stay, and it is certainly a very attractive five star flat in terms of decor, facilities, views, location, nearby parking (often problematic in Whitby) etc - but it was let down by a rather unpleasant drain smell in the bedroom with the en suite, which we couldn’t get rid of. Everything there looked spotless but didn’t smell good. Also slight anxiety due to the check in process, because we were told full details of accessing the flat would be sent 6 hours prior to check in. I checked my email regularly as we were driving there, becoming increasingly concerned as no info arrived. We had told them we’d arrive at 16:00, so at 15:22 I emailed and explained we hadn’t received any info about accessing the flat - receiving an instant reply, with access details, at 15:24! So all was fine in the end.

Susan
on booking.com1 month ago
The clean modern lines of the apartment
All amenities were excellent spoilt only by a strange musty drainage smell which was apparent through out our stay in the flat appearing to come from the on suit bathroom

Liz
on Airbnb1 month ago
Fabulous stay at The Connell , perfect location, perfect accommodation, perfect weather.
I would have no hesitation in recommending a stay here.

Ian
on booking.com1 month ago
The Area and how Spacious Bright and Airy it was.
Getting parked initially was a pain but managed to get outside propert 2nd day of being there. Also if you go as a Family in 2 cars you should be able to have 2 parking permits. Maybe something for Host and Stay to look into. We were prepared to pay for the extra permit but wasn't given the option.

Danny
on Airbnb1 month ago
Great place, spotlessly clean and looks like the pictures.
I would happily stay here again.

Michael
on booking.com2 months ago
Ideal location great views clean and tidy

Michael
on booking.com2 months ago
Ideal location great views clean and tidy

Gareth
on Airbnb2 months ago
Lovely property in a great location. Great views, good parking and so close to the beach and town by walking. The flat is clean, modern and cosy. Would recommended for a stay in Whitby.

Dawn
on Airbnb3 months ago
We enjoyed a two night stay with friends. the apartment was superb, modern, very clean with a fantastic view of the sea. The place was large enough to host two couples, without feeling cramped. The two large bathrooms were a real bonus, to allow extra privacy. We can't wait to come back.
Maureen
on booking.com3 months ago
Few kitchen utensils missing - wooden spoons and a peeler.
Maureen
on booking.com3 months ago
Few kitchen utensils missing - wooden spoons and a peeler.

Anne
on booking.com3 months ago
A STUNNING apartment- could have lived there permanently
Nothing

Anne
on booking.com3 months ago
A STUNNING apartment- could have lived there permanently
Nothing

Jo
on booking.com3 months ago
Outstanding apartment, everything you needed to have a comfortable stay. Sea views! Easy access to the beach, shops and restaurants.

Stephen
on booking.com4 months ago
We stayed as 2 couples at The Connell (apartment 5) in mid-February 2025.
Although when we enquired after 2 car parking spaces at the property to be told we were only to get one, it was a pleasant surprise to find 2 permits allowing us to park directly outside for free for the duration of the weekend, bonus!
The location is excellent with the sea 50m away, the main town 5 mins walk away, and a great beach front walk heading north to Sandsend (50 mins walk away with a lovely café, Mary’s) and Runswick Bay (3 hours walk away, and then get the bus back to Whitby)!
The studio apartment is accessed on the 1st floor via stairs or a lift. No 5 has a lovely sea front aspect from the lounge.
It has 2 spacious double bedrooms with huge comfy beds, wardrobe space and dressing tables. One bedroom was ensuite, the other used the family bathroom (which had a bath and shower). Both nicely presented and toasty warm, as was the apartment.
The kitchen was equipped with everything needed to cook a full English, and there were plenty of glasses, cutlery and plates.
The lounge had a large flat screen TV and sat 4 of us comfortably and there was also a large dining table (for 6) in the lounge with a view to the sea.
The apartment is in a quiet location, very clean, well-presented and really well worth the money.
Would we return to this property if visiting the area again, absolutely!
Nothing!

Gillian
on booking.com5 months ago
It was exceptionally clean. Very modern and very comfortable. The views were great and it was a short walk into Whitby.
Nothing.

Sally
on booking.com5 months ago
Lovely accommodation with a great view out to the beach and sea beyond

Sally
on booking.com5 months ago
Lovely accommodation with a great view out to the beach and sea beyond

Peter
on booking.com6 months ago
The apartment had a very new feel to it and was of a high standard. It was warm, comfortable and very quiet. The security arrangements were very good and we would very happily book the same apartment when we return to Whitby.

Carolyn
on Airbnb6 months ago
Fantastic place. We stayed in low season.
Parking was immediately available outside the apartment with the scratch card permit provided.
Spotlessly clean and well equipped property, the beds were comfy.
Sea views from the breakfast kitchen and lovely clean windows everywhere that opened. The heating worked well - snowing during our stay.
Easy walk down to the harbour and beach, and not far from the abbey. Cafes, pubs/microbrewery and bakery all close by.
Although managed by an agency the communication was excellent.
Would definitely book again.
Thank you.

Agnieszka
on booking.com7 months ago
From the start to finish we had no complaints. We stayed with Host & Stay before and had an excellent experience and I expected the same this time - delivered with no disappointment. Bedrooms were spacious and very comfortable beds. Bathrooms clean, good shower, great location, parking available just outside the property, walking distance to the town.

Agnieszka
on booking.com7 months ago
From the start to finish we had no complaints. We stayed with Host & Stay before and had an excellent experience and I expected the same this time - delivered with no disappointment. Bedrooms were spacious and very comfortable beds. Bathrooms clean, good shower, great location, parking available just outside the property, walking distance to the town.

Peter
on Airbnb7 months ago
Just back from a relaxing stay at the Connell Whitby, a home from home, a very comfortable apartment, everything you could possibly need for your stay is provided, this is my third time visiting the Connell and we will be returning again very soon, close to town and beaches, a fantastic apartment in a wonderful town, parking spot provided on the doorstep, well worth the money, thank you for allowing us to stay in your wonderful apartment

Lynda
on booking.com8 months ago
Very comfortable, there was nothing more that we needed
Everything met our expectations
Michele
on booking.com8 months ago
Good location, well equipped flat
The bad drain smell in the ensuite shower room has not been sorted despite all the bad reviews mentioning it. It pervaded the whole flat. I was told that the property maintenance team would investigate it but that never materialised . Obvious that nobody from the letting agency has ever stayed in the flat as there are small but irritating niggles - no litter bins in the bedrooms, no toilet roll holders, only 1 key provided for 4 people etc . The terrible smell is unacceptable in a quality letting.. It's a shame because it could be excellent

David
on Airbnb8 months ago
This is an excellent flat and we have stopped here several times, however on this occasion we had to chase a parking permit and the on suite bathroom needs a deep clean.
The other areas of the flat were very clean.
This would not stop us visiting this flat again and we are looking forward to our next visit.

David
on booking.com8 months ago
We loved the apartment. Clean, spacious and beautifully furnished.

Paul
on booking.com9 months ago
Modern clean great location
Property wasn’t ready at 4 o’clock
There was no parking permit
Had to sort it out with the cleaners ourselves

Mia
on booking.com9 months ago
Property was clean, great location, modern and quiet.
It was a shame small attentions to detail weren’t included such as tea towel and shower gel. There were lots of items available to use that we didn’t require but we assumed these items would be there so we didn’t bring these. Only small in the grand scheme of things but would have been handy to know to bring these for future guests.

Carol
on booking.com9 months ago
Very clean and had everything required. A real home from home.
Great location and quiet.
No hot water on 1st day, had to reset boiler. Would be nice to have some outdoor seating in the front of the property. No parking in the permit area on arrival, had to pay. Got up early the next day to move car. Name of the house Carlill, would have been usefull in the info pack, so we knew which house we were looking for. The name the Connell makes it confusing

Philip
on booking.com10 months ago
Everything
Nothing

Phil
on Airbnb10 months ago
Great location in Whitby, lovely views from the property particularly on sunny evenings.
We had a slight hiccup with the parking pass, but this was quickly rectified by Host & Stay customer service.
The apartment was great. The finish inside was to a high standard and we really enjoyed our stay. Would definitely return.

Jane
on booking.com10 months ago
Great location - lovely apartment, large beds and great view . Well equipped kitchen - large bath towels and heated towel rails in both bathrooms
No parking ticket left. No air-con or fans

Lesley
on booking.com10 months ago
How spacious , clean and comfortable it was. We loved the position of it and the walk in to Whitby .
There was nothing we didn’t like.

Paul
on Airbnb10 months ago
Lovely flat in a really great location. However, had some issues…
One toilet roll left in the property between two bathrooms and four people, the boiler hadn’t been switched on so we discovered we had no hot water and had to root around the utility cupboard to get it going (not great) and the en suite bathroom smelt musty and awful throughout the stay because of what seemed like a drainage issue.
So overall, I’d happily stay in the apartment again, but a little bit more preparation is clearly needed before guests arrive.

Paulette
on booking.com11 months ago
The place was very clean and cosy , felt at home very quickly.
bad smell coming from bathrooms, room 5. We tried putting bleach down the drains and toilet to no avail, it's not a sewage smell , my husband seems to think there's a dead bird caught in the extractor, it was horrible every time we opened the bathroom doors, the cleaner must smell it, why wasn't it reported.you can not miss the smell as soon as we walked into the flat , my sister in law would gag.

Brian
on Airbnb1 year ago
We really enjoyed our stay. Excellent location and good value for the money.
Would stay here again in the future.

Prerana
on booking.com1 year ago
Everything. The property is exactly like what is shown. Super clean and has everything that one will need to have a enjoyable stay.
Can't think of anything.

Prerana
on booking.com1 year ago
Everything. The property is exactly like what is shown. Super clean and has everything that one will need to have a enjoyable stay.
Can't think of anything.

Prerana
on booking.com1 year ago
Everything. The property is exactly like what is shown. Super clean and has everything that one will need to have a enjoyable stay.
Can't think of anything.

Prerana
on booking.com1 year ago
Everything. The property is exactly like what is shown. Super clean and has everything that one will need to have a enjoyable stay.
Can't think of anything.

John
on booking.com1 year ago
Location , modern, facilities
A duvet cover was ripped at the seam in one room and a stain on the other duvet cover

Gillian
on booking.com1 year ago
We loved the location and the view on the whole, bit spoiled by number of cars but, cant be helped? Quiet, clean, comfortable. Only drawbacks would have preferred more clean towels as they were wet after couple uses and some milk in fridge would have been nice, but overall excellent. So cosy and comfortable and easy access, brilliant parking!! AND those beds we all thought were super super comfortable, where are the matresses from. The rear view (bedrooms) left something to be desired but heh - the front made up for it. Excellent thank you we would definitely come back. We saw a whole new side of Whitby staying up there.
As above milk on arrival, more towels - few more mugs/cups/glasses, cutlery maybe and couple more tea towels.

Grahame
on booking.com1 year ago
No meals were included. The location was excellent with good sea views although the surrounding area felt a bit mixed. The apartment had everything we needed for a 3 night stay. Furnishings and fittings on the whole were of a good standard and quality
There was nothing to dislike but the mattress protector was missing on the bed in the second bedroom and there was a shortage of tumblers although plenty of other glasses. We found the 13.5 tog quilts far too warm even though it was a cold weekend. Some spare lighter weight quilts of 4.5 tog or even 9 tog would have made our stay perfect and resulted in a score of 10…!

Kate
on Airbnb1 year ago
Beautiful location and lovely apartment

Julie
on booking.com1 year ago
very modern and comfortable with beautiful furnishings.
Nothing

Ro
on booking.com1 year ago
Great location for the town and beach. Very clean, comfortable and well equipped apartment. The beds were super comfy, and everything was provided for a great stay.
The communication between Booking.com and Host and Stay was not very efficient. We didn't receive several vital notifications about arrival, and about a problem that arose whilst staying there.
Instructions re the property eg how things worked, where to put recycling and rubbish, were very scant.

Amy
on Airbnb1 year ago
Fabulous apartment located on the quieter side of the town. The view of the sea is stunning and local shops and cafes are only a short walk away.

Kerry
on booking.com1 year ago
Very modern, spacious and comfortable. Immaculate and very relaxing, excellent amenities and short walk from town.
No complaints about property

Laura
on Airbnb1 year ago
Me and my family came to stay for a long weekend and had a wonderful time at this apartment. It was warm, cosy and clean and matches the photos you see. The location is beautiful with a very nice and easy walk into the centre of Whitby. The hosts were very responsive and helped us secure parking permits (which are only available November-March) which we were very grateful for. I would 100% recommend and would stay again!

Ellen
on Airbnb1 year ago
Fabulous stay at The Connell.
High spec beautiful apartment with stunning sea front views. Location great, a few minutes from the Whale Bones feature.
.Easy to find the premises, there are parking permits inside the property which meant we could park right outside which was great.
Really comfy beds, lovely bedding & towels. Had a fab nights sleep, the temperature was perfect in the bedroom.
Had everything we needed in the apartment for our stay.
The host Charlie was extremely helpful with excellent communication.
All round, a top class place to stay & we definitely want to book again in the near future.
Thank you for a hassle free, luxury break. Wonderful!!

Amie
on booking.com1 year ago
The bluetooth mirror in the bathrooms were a great touch! Gorgeous apartment in a great location! The apartment was so clean!
Check in time was a little late, we arrived around 2pm and went straight into Whitby as we couldn't check in, however as there was no reception it meant we didn't have to rush back to check in we just used the lock box.

Peter
on Airbnb1 year ago
just back from our second stay at the connell, a very nice place to stay, everything you would need and more, we will definetly be returning very soon, just love Whitby and the surrounding resorts, it is a magical place, can't wait till we return.

Mark
on Airbnb1 year ago
Flat was just as described. Situation was very accessible. Found some great restaurants, and lots of historical sights.

Gareth
on Airbnb1 year ago
Lovely place. Modern comfortable flat. Really homely . The best place I’ve stayed at in Whitby.
The only issue for me was. No welcome pack. Left one dishwasher tab for 4 days and not even a tea towel . Really poor for a luxury place like this. Having said that I would happily go again. Such a nice location.

Duncan
on Airbnb1 year ago
A great apartment in a perfect location to explore Whitby and the surrounding area.
Andrew
on booking.com1 year ago
Perfect location. Very clean and modern. Comfortable. Difficult to find any drawbacks. Hassle free enjoyable stay in the heart of Whitby. Just a few doors down from where Bram Stoker put pen to paper.
All good.
Andrew
on booking.com1 year ago
Perfect location. Very clean and modern. Comfortable. Difficult to find any drawbacks. Hassle free enjoyable stay in the heart of Whitby. Just a few doors down from where Bram Stoker put pen to paper.
All good.
Andrew
on booking.com1 year ago
Perfect location. Very clean and modern. Comfortable. Difficult to find any drawbacks. Hassle free enjoyable stay in the heart of Whitby. Just a few doors down from where Bram Stoker put pen to paper.
All good.
Andrew
on booking.com1 year ago
Perfect location. Very clean and modern. Comfortable. Difficult to find any drawbacks. Hassle free enjoyable stay in the heart of Whitby. Just a few doors down from where Bram Stoker put pen to paper.
All good.
Andrew
on booking.com1 year ago
Perfect location. Very clean and modern. Comfortable. Difficult to find any drawbacks. Hassle free enjoyable stay in the heart of Whitby. Just a few doors down from where Bram Stoker put pen to paper.
All good.

Peter
on Airbnb1 year ago
just returned from a very relaxing break at the connell Whitby, everything you need provided, very spacious apartment, lift to help with luggage, we will be returning again very soon, one of the if not the best apartment I have stayed in, thank you for an amazing stay.

Barry
on booking.com1 year ago
The stay was execellent and the apartment was well situated for the town and great sea views , we will be returning .
I can’t think of anything

Lisa
on Airbnb1 year ago
Well appointed location and great apartment.
Angela
on booking.com1 year ago
I brought a young lady with mental health issues as a working holiday. She loved everything about it.
I wasn't happy that the parking scratch card only covered 4 day's I was almost given a parking fine...an elderly gentleman neighbour put a card on my car which surficed my not being given a fine. Our stay was for 5 nights the scratch card should have accommodated for that.

Taskina
on booking.com1 year ago
Really lovely, wonderfully large apartments near the beach at the heart of Whitby. There was a lift to all floors, beds were wonderful, shower was powerful, blue tooth mirrors were a treat, kitchen was really pleasant and well stocked, including a coffee maker, and lounge facilities all which were spotless and very comfortable.
No complaints apart from the musky smell in the en-suite bathroom. The fan switches were placed too far up for shorter people to use so fans probably weren’t being used adequately to eliminate moisture.

Nicala
on Airbnb1 year ago
Lovely apartment in a perfect location in Whitby
Kasperczak
on booking.com1 year ago
The apartment was great. Really nice location. Good communication from the staff and clear guidelines regarding the stay. Very pleased with it. Would highly recommend. We will definitely be booking again in the future. Thank you.
Nill

Morag
on Airbnb1 year ago
Second time staying at The Connell. Great flat in a great location only problem is the smell from the en-suite. Didn’t put me off coming back but a shame that it is still there, especially in such a lovely flat.

Anonymous
on booking.com1 year ago
Convenient location. Parking great very
Clean. V comfortable beds and pillows. Well equipped kitchen.
Some drain smells in the en-suite. Could do with sorting that.

Ashley
on booking.com1 year ago
Check in too late and check out too early

Gail
on booking.com1 year ago
The flat was excellent ,very clean ,very modern in a good location.
the late check in 4.00 o clock,and the parking permet can not be obtained till you enter the property,so have to find additional parking .
Donna
on booking.com1 year ago
Clean and tidy. Location was excellent. Absolutely lovely apartment.
Nothing

Jennifer
on booking.com1 year ago
Modern facilities even down to the Nespresso machine. very clean, comfortable beds. Excellent location and sea view. Lift was handy for luggage.
Dreadful smell of drains from en-suite bathroom. We had to leave the bathroom light on 24/7 to activate the extractor fan. Even that did not totally eliminate bad smell. Flat opposite also had the same problem.
The other bathroom was fine but the bath water on there was not hot enough.

Sally
on Airbnb1 year ago
Really enjoyed our stay. The flat was comfortable and was in an amazing location. The views were exceptional.

Priti
on booking.com1 year ago
Location of the property
Beautiful views
Modern comfortable apartment
There was a bad smell in the en suite throughout our2 night stay.
Body wash & shampoo provided were not enough for a 2 night stay

Shaun
on booking.com1 year ago
Great location & sea view, & well furnished reasonably sizeable, comfortable apartment, pretty new, with good appliances.
Host & Stay were awful to deal with - extra information & payments needed after booking (which i'd never had before with Booking.com).
En suite bathroom smelt awful.
the duvet cover on one bed had a huge rip in it - on the insider, so not noticeable until we went to bed (although was promptly replaced the next next).

Dolen
on booking.com1 year ago
The decor and view were fabulous. Very well finished
The smell in the ensuite

Hannah
on Airbnb1 year ago
Very clean and tidy.
Michael
on booking.com1 year ago
Had everything we needed, well maintained and a great location.
.

Sandra
on booking.com1 year ago
Cleanliness of apartment, decor, facilities, parking permit, location on seafront
Far too many emails from Host and Stay throughout the process - really annoying

Helen
on Airbnb1 year ago
Lovely apartment for a family of 4 and would be perfect for 2 couples. Well equipped, lovely beds, nice bathrooms and great views. Location was great and only a short walk into town :)

Jacqueline
on booking.com1 year ago
The apartment was as stated in on the website. It was very clean and the location was excellent. Host and Stay were excellent. Whenever we had a query or an issue it was dealt with quickly and effectively, for example we asked for the bed in bedroom 2 to be split but upon arrival it wasn't. I emailed Host and Stay on the day of arrival and they came on the morning of the following day to rectify the issue. I would not hesitate in using Host and Stay again.
Although the little issues did not spoil our stay I think they still need to be pointed out. In a recent review I noted that a spotlight in the on-suite bathroom was not working, it was still out during our stay. Spare bedding (duvets) were stored in the wardrobe which reduced our storage space. The last issue, which has been raised many times previously, is the smell in the on-suite bathroom. As we had read about this in previous reviews we were prepared, so used a scented candle during our stay which helped massively. I think this problem maybe something which is out of the control of Host and Stay but I think it should be mentioned when booking.

Ian
on booking.com1 year ago
Lovely appartment. Everything catered for..
Lovely location. With stunning views over the bay. Managed to park car ,right outside property for free. with the use of permit. Everything provided in appartment. You don't need to take anything.
Smell coming from ensuite bathroom.

Peter
on booking.com1 year ago
Comfortable, reasonable size rooms, great location.
Sofas were a bit uncomfortable.

David
on booking.com1 year ago
lovely period building, very nicely renovated, wonderful view etc
the master bedroom smelled of damp

Carole
on booking.com1 year ago
lovely property in excellent location
smell of sewage in en-suite and light out in en-suite

Bunny
on Airbnb2 years ago
Superb location and beautiful flat amazing for my mum who is older so lift appreciated and parking zone card.

Chambers
on booking.com2 years ago
Beautiful property. Spotless. Great views. Property is ideal for anyone with mobility problems as lift available.

Lou & Dave
on Airbnb2 years ago
The place was spacious for 4 adults. Clean and tidy. The building has a lift which is a treat after all that walking. Close enough to the town and great views of the sea. Parking was a plus too. I did have to raise a couple of points to the host but they communicated back quickly and got it sorted.

Mary
on booking.com2 years ago
It was clean and spacious with all amenities, good view of the sea also.
There was a smell in the Ensuite which was foul, needs something looking at in there.
Richard
on booking.com2 years ago
very modern with good facilities

Alan
on Airbnb2 years ago
Lovely location with beautiful view. Map link gives a location some 80 metres further up the road, and “Avalon Hotel” name is misleading.

Alison
on booking.com2 years ago
A light bulb out in the en-suite. A sewerage smell in the en-suite

Chistopher James
on Airbnb2 years ago
I’ve given a 1 star as I can’t give 0.
The apparment stunk of raw sewage coming from the en-suite shower!
Host and stay couldn’t have cared less, terrible communication form host and stay. Now 2 weeks on and still not satisfied with Host amd Saty response! Just not good enough.

Dave
on booking.com2 years ago
A very good flat which is well equipped. We would return to this apartment.
There was no soap dish in the shower.. There was also a slight drain smell in both bathrooms.
There was a light not working in the on suite bathroom.. everything else was good.

Chloe
on Airbnb2 years ago
Great stay, really lovely 😊

Juliette
on booking.com2 years ago
The fact that there is a lift.
Parking is easy and so convenient.
The location is spectacular.
Contemporary, spotless furniture and decor.
A modern, effective heating system
A drier would be a good idea. So would a clothes rack.
There is a washer but nowhere to dry your clothes and nowhere to hang clothes that you need to dry naturally.
The fact that there is a desperate need for accommodation of this standard available in Whitby.

Jackie
on booking.com2 years ago
A beautiful Apartment with a lovely view and a brilliant location. The parking permit was an essential and greatly appreciated.
Info in the blue folder about some aspects of the flat would have been helpful eg bins, recycling and how to access increased hot water requirement. However, we had a wonderful stay and were very impressed with our accommodation.

Chantel
on booking.com2 years ago
Really lovely, modern and clean apartment in a brilliant location.
Terrible drain smell from en-suite which you can smell throughout the apartment, this was such a pity because everything else was great.

Carolina
on Airbnb2 years ago
The sewage smell coming from the en-suite bathroom was horrible. The whole flat was smelly, very unpleasant. Other reviewers said the same but I expected the issue would have been fixed after a few complaints but that was not the case.

Daniel
on booking.com2 years ago
location was great and had a really comfortable lounge area
Firm bed, smell from drains in en suite and inability to turn off heated towel rails which made the bathrooms really hot.

David
on Airbnb2 years ago
This was our second visit to this accommodation.
Excellent property very clean and close to the local amenities.
Would definitely visit again in the future.

Angela
on booking.com2 years ago
The apartment was finished to a high standard very clean well equipped quiet location
The heating was on timers and set temperature so some of the day the apartment was cold.
Also the en suite drains were smelling awful we could not use it. We informed the company running the apartment on the first day and no one can to sort it.
Also far to many emails with repeated info and ordering us to leave on time or we would extra charges. Also not being able to go into the apartment until 16.00 and having to leave by 10.00 we lost a day off our stay. Most other places we stay at its in from 14.00 and leave by 12.00.

Matthew
on Airbnb2 years ago
A loverly clean and well located apartment. Will definitely be booking again.

Amy
on Airbnb2 years ago
Great apartment with a gorgeous view over the sea. The accommodation was clean, tidy and comfortable. Would highly recommend.

Mark
on Airbnb2 years ago
Excellent accommodation.
Very good location. Beautiful sea views.
Fantastic.

Angela
on Airbnb2 years ago
fabulous place, immaculately clear with a fabulous location.

Colin
on booking.com2 years ago
Great location with a sea view and easy access to the town and coastal walks. The apartment was modern, clean and comfortable.
We were disappointed with a lack of basic essentials including a shortage of toilet rolls and bin bags, no dishwasher tablets and no cafeteria to make coffee. During our stay an unpleasant drain smell also emerged from the en suite shower.

Nicola
on booking.com2 years ago
We actually managed to get into the apartment a bit earlier, so that was helpful, keys were in key box. Apartment was very nice, newly furnished, luxurious with comfy huge beds, all very quiet and relaxing, sea view amazing. Short walk to sea front or down to the harbour. Would definitely stay here again.
We were given a 2 days scratch card for parking but we stayed for 3 days, it would have been nice not to have to move the car somewhere else for the last 3rd night.
A few more glasses would be helpful, we had to keep washing them and reuse.

Colin
on Airbnb2 years ago
Fabulous place great location soured a bit with the 😳😳£60 cleaning fee in a 2 bed flat for a few nights.
The £25 insurance fee for a waiver imposed by Host & Stay after booking or you ain't getting check in details
The non attendance of a maintenance man to sort out the stuck bath plug or the dead remote battery's.
The freezing atmosphere with all heaters turned off on the 16.00 (half day gone) earliest check in

Charlotte
on Airbnb2 years ago
What an amazing place! Perfect location. Clean, homely feel. Had everything we needed for our stay. Access for the key at check in was really easy and simple. The whole apartment has been finished to a high standard. The sea view was a spectacular bonus. Would definitely recommend.

April
on Airbnb2 years ago
Really nice accommodation with beautiful views and modern amenities. Just a shame some of our towels were dirty and no hand wash in the bathrooms. Apart from that I would deffo recommend.

Matthew
on Airbnb2 years ago
Great stay. 100% would return.

Darren
on Airbnb2 years ago
Great apartment and a very good location!

Melissa
on Airbnb2 years ago
Lovely apartment in a great location. The apartment was spotlessly clean and really comfortable, the Christmas tree and subtle decorations were a nice festive touch. It’s location was perfect for exploring everything Whitby had to offer and the parking scratch card was an added bonus, meaning we could park directly outside. Would definitely choose to stay again if visiting Whitby.

David
on Airbnb2 years ago
Lovely flat with views of the sea on the crescent on the West Cliff. Nice and quiet with big rooms. Comfy beds and well stocked kitchen area. Great access to main area of Whitby. Perfect for a weekend getaway!

Marcia P., Wakefield West Yorkshire
on Vrbo2 years ago
High Spec apartment that was spacious and very clean. Showers powerful and hot. Beds very comfortable. The apart is front line on the crescent with lovely sea views and great for people watching. In a lovely quiet part of whitby.
Couple of tiny issues fire alarm was activated and we evacuated building not sure of procedure for this.

Neil
on Airbnb2 years ago
Great property furnished to a high standard. No problems and would stay again.

Matt
on Airbnb2 years ago
Lovely place, great location.

Karen
on booking.com2 years ago
The location was perfect with fantastic views. Spotless apartment with quality fittings. Super comfy beds. Great shower with Bluetooth speaker mirrors! Great communication from hosts and very easy to access keys. Car park only a few yards away at £9 for 24hrs.
The Wifi was slow but only really affected our young son with his tablet.

Michael
on booking.com2 years ago
location, and everything that you want from home in the apartment
cushions on the sofa, they were feathered and the spine of the feather would protrude out of the cushion and constantly prick you, very uncomfortable

John
on booking.com2 years ago
Perfect location for us , beautiful sea view ,
in a lovely building , quiet area .
The apartment is stylish and comfortable
The Venetian blind was damaged in the bedroom when we arrived , so I reported it as it requests you to report anything that isn’t right

Steven
on booking.com2 years ago
view from the property
bed configuration not as I booked only 1toilet roll per bathroom

David
on Airbnb2 years ago
Excellent break superb property.
It is in a great location close to the town centre and also the beach.
Plenty of parking outside the property
Will be definitely booking again

Robert
on Airbnb2 years ago
Beautiful stay. Fab beds. Wi-Fi could be better

Michael
on booking.com2 years ago
Great location

Louise
on booking.com2 years ago
Very modern Apartment. Spotless. Loved the ensuite bathroom. Ideal for my teenage son. Excellent Location and beautiful view. Great having the little balcony to sit out.

Linda
on booking.com2 years ago
The internet was VERY SLOW.

Anthony
on booking.com2 years ago
very modern clean ideal position
i didn’t dislike anything
t

Graham
on Airbnb2 years ago
Brilliant location and really nicely finished. Very modern finish but old building so sound proofing is 👌

Johan
on booking.com2 years ago
Excellent location. Very stylish and comfortable and the lift was a big bonus. Fantastic view and so nice that you can step out on the balcony. Highly recommended.
The fact that there is not an allocated parking and that we had to pay for long stay parking. Even though there was a parking disc to use for two days of our stay, there was never any parking available and we had to use the long stay parking. It did help that this parking lot is quite close to the apartment.

Denise
on Airbnb2 years ago
The apartment is in a great position looking out to sea and is within walking distance of the beach, and other attractions.
It is very comfortable and we enjoyed our stay with our 2 grandchildren.

Katherine
on booking.com2 years ago
Fabulous location, beautiful flat. Clean and comfortable. Hosts responded to emails promptly. Well equipped, didn't skint on the basics like toilet rolls. Even left milk in fridge. All excellent.
The admin prior to arriving was a bit faffy (having to do photo verification etc with Host & Stay). We got wrong information about car parking - told there was no scratch card available, so we paid £9 for 24 hours parking at public car park. When we got inside, found scratch cards waiting. Good to have them, but would have been nice to know before coming!
A few tiny things in the flat - sash window quite hard to close, shelf missing in fridge. Nothing significant - it's a lovely place!

Romy
on booking.com2 years ago
Die Lage mit direktem Blick auf das Meer (Nordsee) war toll. Das Apartment war direkt im Zentrum von Whitby, sodass man alles fussläufig sehr gut erreichen konnte. Das Apartment war modern und ansprechend eingerichtet, und die Betten super bequem. Das Apartment war sehr geräumig, mit 2 Schlafzimmer und 2 modernen und sauberen Bädern. Die Schlafzimmer sind ruhig zur Gasse hin gelegen. Die moderne und nagelneu eingerichtete Wohnung war sehr komfortabel.
Der Duschabfluss im Bad verströmte einen unangenehmen Geruch, das kann man aber sicher reparieren. Parken war nur mit einem Parkschein möglich. Dieser wird vom Gastgeber gestellt. Leider war unserer aber nur für 2 Tage (inklusive 2 Übernachtungen) gültig, wir hatten aber das Apartment für 4 Tage (3 Übernachtungen) gebucht. So mussten wir am vorletzten Tag noch einen alternativen Parkplatz in der Nähe suchen, der uns dann leider auch noch extra gekostet hat (10 Pfund).
Nutthika
on booking.com2 years ago
The room is exceptional with all brand new furnishings.

Jacqueline
on Airbnb2 years ago
Fabulous property

Rajesh
on Airbnb2 years ago
A fantastic view from the property and could not fault the decor. Every thing was excellent and in working order. The bed was comfortable and I would highly recommend this property to stay as it is close to the beach and town.

Michaeltbates
on booking.com2 years ago
Everything, it was outstanding.
Nothing

Lee
on booking.com3 years ago
Superb apartment. Very spacious, brand new and modern in a superb location.
The views over the sea are an added bonus. We traveled with another couple and found there was plenty of room - and we had our own bathrooms.
We love Whitby and visit regularly. Best accomodation we've stayed in.
There was no ironing board, adding one would be very helpful for guests
10am check out we found quite early. 11am would be better.

Elmarie
on booking.com3 years ago
Clear instruction
Bowerman
on booking.com3 years ago
Brilliant location overlooking the sea. Modern decor, tastefully furnished. Huge beds. Great view from lounge. Parking nearby. Less than 15 minute walk into town.
Nothing
Please Note
Prices in your search were shown in your selected currency, but bookings are paid in the property’s local currency.
© 2024 Have You Got. All rights reserved.