Orla

4 days ago

Great house to stay in to explore Whitby!

Paul

2 weeks ago

A nice property, in a great location, just needing some TLC. Comfy beds, lovely main bathroom&dining room. Lounge nice and airy, just needed cleaning under the shelves/table. The stair carpets are a little dirty, but this is to be expected in a pet friendly let and it didn't spoil our stay. The chandeliers/light fittings I don't think have ever seen a duster & the drain in the downstairs room was smelly but H&S said they will sort this. The kitchen needs a few extra beer/pop glasses (plenty for wine) the main issue was the microwave wasn't working (no fuse in the plug, I assume was due to failing a recent PAT test - which everything else had stickers on), but it was plugged in, so until making dinner we didn't know it didn't work until it was needed. H&S again said they will sort. We've found the house is for sale, so whether the owner will bother taking any action??? Also be careful parking on the hill opposite, don't block the drop kerb & get a ticket like I did-We would stop again.

Natalie

4 weeks ago

The location was great – around a 10-minute walk into Whitby, and although parking is on-street, we never struggled to find a space. The property itself was clean on the surface, but it really needed a deeper clean. The shower had mould, under the furniture was filthy, and a few things were broken or looked quite tired. We also had several issues with the TVs, which was frustrating with children staying. The biggest let-down was the communication from the managing company. I contacted them several times, but most of my issues were never resolved. Half the time they didn't seem to understand what I was asking and replied with something completely unrelated. I'm pretty sure I was getting AI responses rather than speaking to a person. That made parts of the stay much more stressful than they needed to be. If the owner happens to see this, I'd seriously consider using a different management company. I've never experienced communication as bad as theirs.

Sigourney Aron

1 month ago

The house itself is lovely but not as clean as I would have expected especially the showers and floors/carpets. Furniture on the photos very clean but not accurate photos now. The beds were comfortable. Good value In terms of location, parking very close by.

Graham

1 month ago

A nice place not to far from the centre Whitby is a lovely place to stay plenty to see and do

Chardia

1 month ago

Great location, house was lovely very spacious

Lauren

1 month ago

Great stay! Host’s communication was fantastic. Only a 10-15 walk from Whitby centre so ideal location! House is very modern and spacious

Julian

3 months ago

The apartment was beautifully furnished, very clean and spacious. Charlie was an excellent host and responded quickly to any questions. Parking can be tricky, but if we go again I will look for spaces down the hill and round to the left, towards the Town.

Vicki

3 months ago

Host and stay were fantastic with communication. The property wasn’t cleaned as well as what we would have liked and so we chose to eat out instead. Location was quiet and about 10 minute walk into the middle of Whitby, which was great for us. The view was lovely and peaceful

Gareth

3 months ago

Great Place Thanks

Chloe

5 months ago

We had a really nice stay overall. The location was perfect and made getting around very easy. Parking was a little tricky at times – we sometimes had to drive around a few times to find a space – but it was manageable and didn’t take too much away from the experience. The house itself was good and suited our needs well. There were a couple of areas where the cleaning could have been more thorough. The shower was blocked with hair when we arrived, which caused the tray to fill up quite quickly, so we unblocked that ourselves. After that, the shower did leak through to the ceiling below, although there was already visible damage there, so it seems like it may be an ongoing issue. We also experienced some blockages with the toilets which we ended up sorting ourselves. That said, communication with the host was great throughout, with clear and helpful instructions which made everything straightforward. Overall, we enjoyed our stay and appreciated the convenience of the location!

Jen

6 months ago

Such a lovely house, easy walk into Whitby. Parking wasn’t difficult at all The house had everything we needed. Thanks for a great stay

Nathan

10 months ago

Overall the house was great value and a good location however its appeal was let down by a few things that weren't up to scratch

Amy

10 months ago

never been to whitby, what a beautiful area with so much to do. House was a short stroll into town, we had a fabulous time

Nicole

10 months ago

Absolutely perfect location, amazing place to stay and our dogs loved it too, short walk to the beach.

Kirsty

11 months ago

The property is well presented and in a fabulous location. Double beds were comfortable. There was enough dinner plates, drinking glasses and wine glasses for our party of 8. We were informed they would be delivered on our second day but never materialised. Drinking wine from a mug was disappointing.

Rhiannon

1 year ago

Stayed here as three families, each with a child under 5. It was a good location for accessing the local shops and getting into town, with plenty of on street parking. The house itself was fine, but the upstairs bedroom we stayed in hadn’t had a thorough deep clean for some time. There was a washing machine and dryer, but we had to have several message exchanges with the host to find out where these were as it wasn’t clear in any of the information given. Given the advertisement for the number of people we expected to have sufficient number of glasses and bowls but that wasn’t the case. The host was very responsive and helpful when we did need to ask for any additional information which was great.

Marie

1 year ago

Beautiful house situated in a great location just a 5min walk into Whitby town. We would definitely stay there again.

Deborah

1 year ago

We had a lovely short break in Whitby with our grown up children and their partners. The house was perfect for 3 couples and 1 child. Walking distance to Whitby. House was clean and very comfortable. Would definitely stay here again.

Godwin

1 year ago

Everything is fine aside for the late check in and early check out.

Darya

1 year ago

Very clean, exactly as advertised location wise, messages from host are automated just as a note.

Rachel

1 year ago

Good location and easy access to town. Nice to be able to bring our dog with us. The accommodation had everything that we needed and booking was really easy and communication good.

Andrew

1 year ago

Great accommodation for a group

Helen

1 year ago

This bright and quirky accommodation - loved the four floors! - was clean and a brief walk into Whitby.

Susan

1 year ago

Very clean and tidy Homely

Hannah

1 year ago

I would recommend staying here if you dont book via Host & Stay. Yes the house has marks on the walls and the high ceilings needed a little dust. But apart from that it was a lovely house. The rooms were spacious and good amount of bathrooms for 8 people. We moved the living room table to the side of the room as it was a squeeze. The location is great and plenty of free parking around. Its a shame check in is so late (4pm) and host and stay require £30 extra if you want to check in earlier. Which i asked to be informed if the house was ready a little earlier due to having a small child who wanted a nap. But i wasnt willing to pay extra. We also were required to pay £250 damage deposit plus £10 admin fee. Never done this before with any other bookings. Communication was okay with host and stay until they didnt provide a pin code so i had to phone several times after check in time. It was due to a form not completed, even though someone had confirmed it was completed.

Lucy

1 year ago

Dirty. Stains on the carpets and furniture. Stairs and Capet hadn’t been hoovered in years. Toilets were dirty. Marks on all walls and bedding. Two hours after our stay we were forced to leave as a toilet overflowed and flooded the property. Called host 5 times - NO ANSWER. The host offered us alternative accommodation(after we begged) given the stench of the sewage coming from the ceiling- when arriving totally unsuitable for our disabled father in law (even though we’d made it clear we needed a first floor bedroom with a walk in shower). Host isn’t disability friends whatsoever. Worst stay ever on Air bnb - DO NOT BOOK THIS PROPERTY. Still waiting on a refund 4 days later.

Susan

1 year ago

We enjoyed our stay in this beautifully presented spacious house. It was warm and welcoming when we arrived.

Mick

1 year ago

All good great location very clean 👍👍👍👍

Laura

1 year ago

Had a wonderful 2 night stay. The house was wonderful and lots of room for everyone. Lovely and peaceful. Only a short walk into Whitby as well. Will be book again.

Danielle

1 year ago

We really enjoyed our stay. Great for the whole family, children love the 4 floors! Excellent location.

Gillian

1 year ago

We stayed here (2 families) over New Year. There was plenty space for us all and the house was comfortable, clean and well equipped. It was very close to the town centre so shops, restaurants and pubs all in easy reach. We loved Whitby, it was a beautiful place and would definitely use this house again if we visit again. Host was very responsive and helpful.

Sam

1 year ago

We stayed as a group of two families - 4 x Adults and 3 x Kids - The residence was fantastic, with plenty of space and in a great location - The host was hugely helpful - Thank you so much for having us all to stay 😁

Matthew

1 year ago

beautiful home

Jonathan

2 years ago

Lovely house, with good location for getting into Whitby. Hosts very communicative, would recommend!

Jane

2 years ago

Lovely home over 4 floors, slightly tricky stone steps up from road but very easy walk into Whitby and very comfy beds.

Anne

2 years ago

lovely home, lots of stairs, fairly close to the the town, restricted views.

Bethany

2 years ago

We visited for a wedding so wanted a house suitable for 6 adults and 4 kids and that’s exactly what we got. The room layouts were ideal for our set up and beds clean and comfy. We felt very relaxed and at home

Emmie Rose

2 years ago

The house was clean and nicely decorated, and in a good location just 10 minutes walk from the train station and town. It was comfortable for 8 guests and well-equipped. The only issue was the shower leaking through the kitchen ceiling, which I can see from other reviews was an issue before!

Lynne

2 years ago

We have had a lovely and very comfortable stay. The beds were really comfortable and the bathrooms were spotless and beautifully decorated. The house was in a great location and we thoroughly enjoyed our time away.

Danielle

2 years ago

Fabulous location, super comfy beds! Needs a fresh coat of paint, some fixtures and fittings are broken or rusty, the lounge definitely needs another chair as cannot seat 6 adults! The beanbags are neither use and also smell of urine! The drains in the downstairs bedroom smell like rotten eggs!

Alison

3 years ago

Good location for pottering around Whitby. Free parking on streets nearby. Property on 4 floors so be prepared for that! Lovely view from living room. Massive bathroom and spacious bedrooms

Leo

3 years ago

Booked for a weekend getaway with friends; perfect location, easy to walk into Whitby and lots to do nearby. The house was spotless and provided a relaxing base for our group, would highly recommend!

Richard

3 years ago

we had a lovely stay at Whitby, the house was in a good location with easy access to the town, nice and clean property on 4 levels, Whitby is a great little town to explore over a weekend, a couple of issues with the property but nothing to major,

Richard

3 years ago

Very nice place to stay, good location, close enough to town centre but not too noisy or crowded where it was

Lucy

3 years ago

Great property, and location would definitely stay again. Spotlessly clean and beds extremely comfortable.

Caroline

3 years ago

An excellent, well equiped house, clean and fresh. I would never hesitate in going back to stay. It was perfect for a mixed group of guests, adults and children. However, it wouldn't suit guests who couldn't manage stairs. There are steps to access the front door and the property is over three levels.

Michael

3 years ago

Lovely place, will definitely stay again!! Excellent host!! 5 ⭐️

Michael

3 years ago

Great place to stay, very comfortable, clean and good location

Denise

3 years ago

Brilliant location- easy check in and out . A few niggles! Cleaning could be better. Trouble getting connected to wi-fi, but very comfortable accommodation

Elise

3 years ago

lovely townhouse in whitby, excellent location! just a 5 minute walk into town. The house itself was beautiful, and the beds were very comfortable which is a plus! we all had an amazing stay, thank you!

Caroline

3 years ago

Great location, spacious house and good parking. House needed some cleaning and attention to the kitchen

Lynette

4 years ago

Really enjoyed our stay. Robin Hood’s Bay is worth a visit. Disappear down the tiny windy streets to find gorgeous little cottages. Enjoyed the French cocktail bar close to the abbey.

Barbara

4 years ago

Had a lovely stay with our 5 grandchildren at Osborne house . Lots of space , The 3 separate toilets on different floors were very handy . Kitchen well equipped . Lovely lounge with sky tv. Beds really comfortable & lovely bedding & towels were provided . 10 mins walk to Whitby harbour . We loved it & would highly recommend & we will hopefully return

Hana

4 years ago

Lovely house in a great location. Easy enough to get parked on the street. A lot of steps / uneasy paths to access the house. Needs a bit of work doing, wear and tear. No wardrobe space and coat hooks half hanging off wall - couldn’t use them. When you go for 1 week you have quite a bit of baggage but chest of draws in each bedroom. Main downside was that it needed a good clean. Dishwasher smelt, when you looked up at the extractor fan on the cooker it was filthy! Bedding was all fine/ clean and comfy beds. Bathroom and showers all fine. Kitchen sink tap loose and dirty blind. Tried to used the frying pan for breakfast - in a very bad way, couldn’t use it. Marks all over staircase, made it look like it needed hoovering. Information folder in dining room was all sticky like a menu in a dirty pub. When we arrive the electric box door was swinging open and a lot of weeds, not the best first impression. We had a good week overall after a quick clean round, cannot fault the host, just the few odd jobs that need doing and a deep clean.

Holly

4 years ago

Lovely big house with everything you need. On street parking in surrounding areas and a quick walk to town! :)

Ella

4 years ago

Beautiful air bnb, very clean and super comfy beds!! Great location as well, thank you so much!

Thien

4 years ago

Nice and great place to stay in Whitby

Niamh

4 years ago

This house was the perfect stay for me and my friends. It was so spacious, the beds were super comfy, all together a lovely house. The kitchen was quite well equipped. The house was a few minutes walk from the centre of the town, which made it really easy to explore Whitby. The view of the town was beautiful from the windows, with the boats and abbey on show. There are shops very close by which made it the perfect location. Parking was really accessible, we never struggled to park near the house. I would really recommend this to anyone. We had a lovely stay here.

Barrie

4 years ago

Nice place tucked nicely away

Li

4 years ago

Very beautiful flat.

Jessica

4 years ago

Had the most wonderful weekend stay here, amazing location and amazing house.

Jayne

5 years ago

Great place

James

5 years ago

A well presented and spacious house with some good features such as Sky Q, a well equipped kitchen, lovely decor and great size bathroom. The cleanliness was to a high standard and location good being close enough to town with an easy walk. Parking proved difficult sometimes at busy times in the town but ok on quieter days. If it lacks, it is probably due to finishing touches which would make it feel more lived in , and facilities to make life easier when you are a family of four, with teenage kids staying for over a week. Having no wardrobes, limited storage and no mirrors in the bedrooms made it difficult to e.g. dry hair or do makeup etc in the bedrooms and didn’t feel like a home from home.

Sally

5 years ago

We arrived at Osbourne House with four kids in tow to find a carrier bag containing broken glass on the property’s door step. Once inside we could see the house was dirty. We found hairs on the toilet seat, and even in the fridge. The bins outside where full to overflowing, the pots / pans / glasses / utensils were all dirty and the grill had dirty tin foil covering it. The dining table had been wiped with a dirty cloth and was greasy, as were the kitchen worktops. The house in general smelt greasy - not helped by the filthy staircase which hadn’t seen a vacuum cleaner in weeks. I took photos of all of these things and forwarded them to the host, who states in the property description that they have a typical response time of an hour. Three hours later, we’re sat in a local fish and chip restaurant, tired and fed up, still waiting on a response as to whether they will send a cleaner round so we could check in properly and unpack. Eventually we were told we could either have a full refund and go home ( not an option - this was our only family holiday this year and we had booked fishing trips, days out etc, ) or they would indeed send a cleaner out. We opted for the cleaner who arrived the next day while we were out. On our return the house had been cleaned but the pots and pans etc, had not. I had to scrub the ones I needed before I could use them to make dinner. Again, photos were forwarded on to the host. We, at this point were so unimpressed, we asked for compensation due to how much this property had cost us to rent for the week. Prices that we could see had been significantly raised from the previous year by several hundred pounds due to the current high demand while people are unable to travel abroad because of Covid, which makes the state of the place even more unforgivable considering the importance of hygiene in minimising the risk of possible infection. After numerous emails back and forth we were offered a £300 refund and were told that this was the cut off. We accepted knowing that money was clearly more important to the property’s owners than the customers wellbeing and that was as good as we were going to get. So overall, not a luxurious property on any level, not clean and massively overpriced. Never again.

Karen

5 years ago

Had a great stay. Osborne house is ideal for a family get together. Can easily accommodate 3 couples comfortably Short, pleasant walk into town. Would recommend to family and friends. Magpie, Mademoiselles and Alberts Eatery, thank you for making our weekend special. Whitby’s finest xx

Chaahat

5 years ago

Lovely, cosy home. Just a short walk to the local pubs and restaurants

Barry

5 years ago

Well located for Whitby, parking not a problem. Ample space and pleasant furnishings.

Simone

5 years ago

Loved our stay here! The house is so clean and stylish - photos really don’t do it justice. Communication was fab throughout and check-in super easy. Would recommend!

Saskia

5 years ago

Lovely house, very clean and great views. A great place to be if you want a night in but ideally located if you want to wander into Whitby. Would recommend

Rachel

5 years ago

Beautiful house, great location, amazing bath!

Fiona

6 years ago

Beautiful, stylish home in a great location. Cannot recommend highly enough.

John

6 years ago

A great house, very comfortable, and really well situated as a base to get out into Whitby. Very quiet area, but close to centre.

Chris

6 years ago

Great location Very tidy Had everything we needed

Trudi

6 years ago

Lovely house, very clean and comfortable, great location

Laura

6 years ago

Thank you for your hospitality!

Nathan

6 years ago

Stunning clean property with a fantastic location

Lucy

6 years ago

Beautiful house in fantastic location. Would fully recommend.