Rick

3 weeks ago

Host & Stay use AI for their communication and customer service. An AI agent named ‘Charlie’ responds to messages with a stock reply. I raised a serious issue about a broken bed frame and only received ‘rest assured we will send a maintenance person asap’ message but nothing was done. When I raised further points I got a stock reply along the lines of ‘please do not hesitate to reach out’. Well I didn’t hesitate, but it didn’t result in the problem bed frame being fixed during our stay. Warning to others staying in the Whitby property - check that there are no missing slats on the bed frame before sitting on it. Otherwise you may fall through the gap like one of us did. Also the kitchen hobs had not been cleaned properly. Apart from that the property was in an ideal location and would be good value if not for a bed that was broken.

David

1 month ago

We visit Whitby quite frequently and in the past it's just been bnbs etc , but now we have the dog we obviously go dog friendly and tbh it's brilliant you have the place to yourselves, you can decide to cook or eat out, were we where was ideal as we stumbled across a little dog walk just up the Rd ,it's basically a big loop but you're able to leg you dog off the lead, you are a little out the back ay of the town centre so to speak but it's 15min walk. The place is perfect for two or four with a couple of dogs I would say. Clean , a good size plenty space and a bonus for parking even though it's only one allocated space. We will definitely look at booking this again.

Ann

1 month ago

I had a lovely visit to Whitby with my son & daughter and her dog gravy. The accommodation was very homely, clean and comfortable. This was my 5th visit to Whitby and my son and daughter would love to come back for another visit. I would definitely recommend staying in a Hostandstay

Mollie

1 month ago

Really unclean, white shower curtain turned black with mould. Layers of dust over all the light fittings, walls, surfaces etc. Was a shame as would be nice if wasn't for the dirtiness of the property.

Rebecca

2 months ago

Very dog friendly house in an excellent location within walking distance to the town centre.

Lucy

3 months ago

We stayed here for a long weekend, the house was as seen on photos if not better. Very cosy and perfect for 5 adults and 2 dogs. Everything was clean and convenient and only a 10 minute walk into the town with lovely pubs on route to stop in. Would definitely come back again. Thank you

Karen

3 months ago

What a fabulous little place. Perfect for 3 girlfriends and 3 fur babies to explore Whitby old town, new town, Robin Hood’s bay and Snaithes today. All beautiful places with a visit. House area was very quiet, cosy little courtyard and a stones throw from the old and new town bridge. Had everything we needed, with lovely crisp bedding. Beds were very comfortable and the open plan kitchen dinner lounge was great. Thank you we had a great time and look forward to another visit. KLC & doggies

Katie

3 months ago

Really nice accommodation a short walk from the centre of Whitby.

Scott

5 months ago

This place was amazing …. Spotless and so homely ….. with Whitby about a 5/10 min walk away it’s an awesome location….. from years of working away from home the first thing I do is check the bed and the shower and it’s was awesome the beds were so comfortable and the shower was top notch ….. everything else was amazing so this stay was more than we imagined and believe me we didn’t want to leave definitely going back

Karen

6 months ago

Second visit here. Love the location and short walk to pubs and restaurants, especially our favourite pub, The Middle Earth. Will definitely be returning here, it’s great for us and Dog friendly.

Sam

7 months ago

Lovely place in great location

Emma

8 months ago

Stayed here for two nights, the house was very close to town but secluded in its own yard so you couldn't hear the noise from the road. The house was lovely welcoming with a cosy feel. Clean and smart. We will recommend to friends and will likely return. Home from home feel

Emma

11 months ago

Lovely house in a good location! Perfect for exploring Whitby!

Chris

11 months ago

Great dog friendly place to stay. Easy to find and only a short walk into the centre of Whitby. House was clean, details for getting in where sent in plenty of time

Debbie

1 year ago

Clean and comfortable home, every thing was available for a pleasant 4 night stay. Walking distance to everything in the main Whitby centre.

Justine

1 year ago

Entering the courtyard the house looked good , unfortunately only parking for one car so extra guests had to pay for parking away from the property.Entering the property nice and easy with clear instructions, once in the property the smell of animals hits you ,clearly animal friendly place , dog bed ,toys, food and feeding station all present . Unfortunately the smell was throughout the property, unbearable . 3 bedrooms clean and well furnished however the single bed is broken dipped in the middle,leaving the guest sleeping in that room with disturbed nights sleep not good when you have paid a lot for a premium stay in Whitby . Good shower however leaked leaving the bathroom floor soaked and slippery. Kitchen good amenities with plenty of pans and cutlery although the knives need sharpening. Walkable to all attractions in Whitby . If the issues were addressed may stay again but as it is at the moment definitely not due to the smell!!

Rebecca

1 year ago

We had a great weekend in this lovely property. It is in a great location and the parking is a bonus. Comfortable and quiet property, and the hosts were great. We would definitely return.

Andy

1 year ago

We had a fantastic stay at No. 5 Hoggarth’s Yard. The location is perfect for walking into Whitby town centre. The house itself is beautifully presented and is exactly how it looks in the photos. The master bedroom is a very good size. The third bedroom is quite small but it wasn’t an issue for us. I would definitely recommend this property for anyone visiting Whitby and I’m sure we’ll be back!

Michael

1 year ago

We've just returned from this modern clean and tidy home to stay. I found it ideal for our short 3 night stay with our two year old labrador it was home from home with nice touches of a provided basket full of toys. An enclosed yard to the rear gave security for the dog as an outside space. The shower was something else in a clean bathroom and with great water pressure. Parking right outside the front door within a courtyard so saved on town parking and convenient for access. A short walk along the harbour into the centre of town and beaches was only 10 minutes away. If I was to return to whitby, I wouldn't hesitate to stay here again and I would recommend anyone to stay here.

Gillian

1 year ago

Great space and location just need to get the smell sorted (ditch the carpets downstairs) as per other reviews and this would be awesome

Charlotte

1 year ago

Lovely place that has everything you need and very dog friendly. Walkable distance to shops and restaurants. Would definitely return!

John

2 years ago

had a lovely stay.house is lovely,very well equipped,near to centre but out of crowds.only reason not five star was slight smell from pets even though it was well cleaned it still lingered.also second room bed uncomfortable,main bedroom bed was great.we did know it was pet friendly so our fault just a shame.

Nigel

2 years ago

The house is great; comfortable, large enough and well-equipped. The location is great too. It’s easy to get to the centre of town but far enough away to feel private. I would recommend it. Booked the property partly because of the travel cot, which was not there. I was told it wasn’t part of the deal. I sent a screen shot of their own list. I was told I was right, nothing could be done feel free to provide our own. Spent too much of my holiday on admin correcting Host and Stays mistakes. The property was great and I was treated with courtesy throughout. I can see how it makes things easier when it works but our experience was of a far from efficient.

Amy

2 years ago

We totally loved our stay in Whitby. The house was fantastic. Such a great location. We loved that it was such an easy walk to the town past so many nice, dog friendly pubs! The house was wonderful. It has been very thoughtfully decorated- the art work in the bedroom is fab. It felt like home instantly. I would recommend that you take your own tea towel, kitchen cloths and bin bags as there was only one of each provided. We were there for 3 nights over Christmas and this wasn’t sufficient. But these were only minor things as we truly had a marvellous time - the house is so comfortable and warm and we felt very at home. In fact I never wanted to leave! We will definitely book here again - we fell in love with the house and with Whitby.

Jemma

3 years ago

Lovely place to stay in a great location. Clean and well equipped.

Julie

3 years ago

what a wonderful time we've had in this fantastic house. very comfortable and clean. Decor all linked to the local area and to travel. perfect location for exploring whitby by foot. Highly recommend.

Natalie

3 years ago

A great stay, thank you!

Richard

3 years ago

Lovely cottage in a nice part of Whitby.

Clare

3 years ago

It was a lovely house and the area was perfect. I can’t give a 5 star rating because there was a slight dog smell and we had to roll up one rug due to pet hair being in it and our 3 year old playing on the floor. It is listed that dogs are allowed there however so this could be expected. The positives: generally clean, lovely house, felt like a home away from home, cosy and comfortable, good amenities in the centre of Whitby so a very good place to stay over all.

Phil

3 years ago

I have to say that the location is spot on and the fact you can park outside the front door is a bonus. It is a spacious location and plenty of room for a large family to comfortably share.

Vicky

3 years ago

Great location easy walk into the centre which is beautiful. Very clean and comfortable and can’t fault it. Def recommend

Joanne

3 years ago

Really lovely well equipped house in a great location. Never stayed on this side of the river but will definitely return. Nice comfy bed and a great nights sleep. For the middle of November the weather was great and we were able to sit out with our morning cuppa. We took a board game but there is a cupboard full of them

Mandy

3 years ago

Great accommodation in a great location. Dogs loved the box of toys and the comfy bed provided

Jim

3 years ago

Very clean and modern house with parking space provided. Dog friendly too which is a bonus No more than a 10-15 minute walk into the centre of Whitby or to the abbey Would definitely recommend

Wendy

3 years ago

Lovely cottage in great location. Good to have allocated parking space. Very pet friendly with lots of dog toys. Would definitely stay again if back in Whitby.

Annie

3 years ago

Great modern dog friendly house. 1 parking spot right outside the front door. Good location nearest pub less than 5 minute walk away ( middle earth) and about 10 minute walk to the dog friendly beach.

Dameon

3 years ago

beautiful well equipped house, very clean and Iwould definitely recommend to anyone

Sarah

3 years ago

Property was easy to find with the address and post code provided. A nice 15 minute walk into the centre of whitby, all on flat ground. There is one allocated parking space right outside the front door. Access is through a key box on the front door that you need to put a code in for which will be sent to you before your stay. There is a living area and a kitchen with all the facilities needed which leads onto a small paved yard. Upstairs there are 3 bedrooms and family bathroom. Also a separate toilet downstairs too. Very modern and clean inside, caters for dogs really well as my boy discovered a toy box in the corner of the room which he loved. We will absolutely staying here again next time we are in whitby!

Peter

3 years ago

Super modern well equipped house in a great location. Own parking space right next to the front door made everything easy. We could not fault anything.

Allie

3 years ago

This property is a great base for exploring Whitby and came with its own allocated parking space which made life extremely convenient for us. The interior is decorated nicely and we enjoyed chilling out at home on the off evening. I’d recommend to anyone looking to stay in Whitby.

Jill

3 years ago

Very nice property

Caroline

4 years ago

Excellent location. Walking distance to Whitby town centre. Good base for exploring nearby attraction. Dog friendly. Clean accommodation. Good communication with host. Would use again

Laura

4 years ago

This is a lovely cottage in a brilliant location One thing I would mention is that whilst it says there is a cot available when I asked for this to be put in the property a few days before arrival I was told it was a travel cot (fine) but there was no mattress and I would need to bring my own. I’ve never had this at any other property I have stayed at and I don’t think it’s really fair to say there is a cot available when there is no mattress with it. I would also mention that the room that I put the travel cot in (I ended up taking my own) was really small. There is a king size room with floor space for a travel cot but little girl sleeps better in her own room so I had to put the travel cot in the box room. There was a single bed in there and very little floor space for anything else. It meant I had to put the travel cot against the radiator which is not in line with safe sleep guidance (although the radiator can be turned down) I also made enquiries about a highchair and was told that one was not available but then one was in the property when we arrived Despite the issue with the travel cot I would stay at this cottage again. Especially when my little girl is older and we don’t have the need for a travel cot!

Amanda

4 years ago

Lovely modern house with parking

Julian

4 years ago

Perfect property…. about 5 mins walk from Whitby swing bridge. Private Parking is right outside the front door. Almost brand new warm and cosy modern property. Would definitely recommend and stay again. Best I’ve stayed in yet in many years.

Samuel

4 years ago

Very nice house, well equipped, clean and ideal location for walking into Whitby. Would return

Louis

4 years ago

Highly recommended. Clean and modern home. Great location 10 mins walk to Whitby centre.

Peter

4 years ago

We really enjoyed our stay at this property. The location is great. It is just a short (and flat) walk into the centre of Whitby. Being so close to the centre but still being easy to get to by car and having off street parking were massive positives for us. The house itself feels very new, clean, and comfortable. We were very impressed how clean the property is kept considering they also allow pets to be brought along. We would definitely look to book this property again were we planning another trip to Whitby.

Natalie

4 years ago

Very central to all of whitby bay. Modern house with literally everything you need. Definitely recommend 100 %

Lucy

4 years ago

Wonderful house, with everything you need and in a great location - hosts were really helpful, and would highly recommend this stay to anyone! We had 5 people and 3 dogs and the house felt plenty big enough! Really lovely place!

Christopher

4 years ago

A lovely place, ideal location for the town, perfect parking for property, the rooms were spacious, beds very comfortable. Access good, tv and wifi were excellent. Couldnt fault our stay, would definitely use again.

Gill

4 years ago

Spent a week at the house and loved it. House is very well equipped clean comfortable and warm. The location is ideal as walking into Whitby is easy. Went with a family group so parked one car at the house and then bought a week parking ticket from tourist information which can be used in any of the borough car parks.

Hayley

4 years ago

We had a wonderful stay. The house was very clean and the location was great. Just a Ten minute walk past some nice pubs, fish and chip shops and straight into town where there was lots of little shops. On arrival there was milk in the fridge, condiments In the cupboard and towels, toilet roll, bedding all provided. Excellent little place to stay, you won’t be disappointed.

Richard

4 years ago

Had the most amazing stay, just far enough out of Whitby for a nice walk into town with our fury friend but not too far to be too tiring. Check in & out was so easy & accommodation couldn't fault being nice & clean to say that it was pet friendly. First time to Whitby after several recommendations will definitely be booking again in near future.

Janet

4 years ago

Hoggarths yard no 5 is a beautifully presented and well equipped cottage within 10 mins of walk to the centre of Whitby. We had a lovely holiday.

Jill

4 years ago

Fantastic location, close to all amenities. Very spacious, clean and with all the facilities you need for a home from home stay. Would definitely recommend to others wanting a short break inWhitby

Esther

5 years ago

Beautiful house, well furnished. Great location, and helpful hosts.

Bethany

5 years ago

Great location, lovely furnishings and amenities. Thoroughly enjoyed our stay

Russell

5 years ago

Excellent location and the house has everything you could want, definitely look to stay again in the future!

Ade

5 years ago

Cracking accommodation for a family of 4 plus dog . 3 good sized bedrooms and a modern design made this a home from home , off road parking is a must in Whitby where parking is a challenge . The location is great , takes a max of 10 min to walk into centre of Whitby or the beach .

James

5 years ago

lovely place to stay

Louise

5 years ago

Great place fab location would definitely recommend

Helen-Louise

5 years ago

Stayed here for a few nights as part of a stay cation with our young family. The house is beautiful and very well presented. Very good walking location just a 5 minute walk into Whitby town. Had a lovely time.

Josh

5 years ago

Great location and an amazing house to stay in 👍

Katie

5 years ago

This place was great. Spotlessly clean with some special hotel-like touches, but with home comforts too. Perfect location and very handy to have our own parking right outside.

Anne

5 years ago

A beautiful well maintained property with everything you could possibly want and more. Spotlessly clean, even a box of dog toys which a dogs thought was great . Highly recommend

Rachel

5 years ago

Place is lovely, clean and tidy. We took our dog and they left out a toy box with dog toys in it, He loved that, lots of room and everything you need. Place is stylish. A short walk to the harbour which was great. There is only 1 car parking space, but the host provided information on a near car park for our other car. We will be back thank you again

Karen

5 years ago

This is a clean, bright and cosy place to stay within easy reach of the centre of Whitby. I will definitely book this property for my next stay in Whitby. The dog bed, bowls and toys were a lovely touch too.

Patrick

5 years ago

Great house in a perfect location. Only about 5 mins walk from Whitby centre, had everything we needed for a weekend break

Bethany

5 years ago

We had a lovely time staying at No.5 Hoggarths Yard. The property was lovely, very tastefully decorated and sparkling clean! It felt spacious and homely. There was even a bed for our dog, in addition to a small box of dog toys and bowls for her water and food. The kitchen has everything you need with appliances including a washing machine, dishwasher, microwave, toaster and kettle. The lounge had a huge Smart TV. The little courtyard out the back was ideal for letting the dog out and it was enclosed and secure. We were sad to come home. Communication was great throughout and we didn’t need Stay at all during our time here. You’re just a 10 minute walk to the centre of Whitby and the harbour. We also drove to Dalby Forest, Sandsend beach, Staithes, and Horcum Dyke which were all at most 20 minutes away.

Rebecca

5 years ago

Beautiful place in a really nice area of whitby!