Angela

6 days ago

Clean central everything fabulous.

Nothing

Christopher

1 week ago

A well-kept apartment with just the right amount of space in the rooms for a quiet weekend with friends. On-street parking needs quite a bit of luck, but that’s due to North Yorkshire Council’s annoying parking policy in our nicest seaside towns (particularly annoying for out-of-town locals, like me!). Everything is comfortably walkable from the apartment and our queries were dealt with promptly.

Martin

1 week ago

Location fantastic
Parking a bonus

We couldn't find the bins
Dog muck left in rear garden so we didn't use the outside space, which was a real shame
Because the weather was nice

Richard

2 weeks ago

Location was brilliant, property had everything we needed and more to make out stay a pleasant and comfortable experience.

Nowt!

Joanne

2 weeks ago

Lovely 3 bed house ,clean, great location only a few minutes walk to the train station & 5 mins walk & your in the centre.

Richard

3 weeks ago

Great location, one parking space allocated to cottage.

We had no issues.

Michaela

1 month ago

Great location, so quick to walk into Whitby. Also had a parking space. It was clean, modern and had all the facilities needed. Bedrooms were all good sizes.

As others have said, there are a lot of stairs going up and down, so I personally had to limit my journeys up and down the stairs.

Coopjoy

1 month ago

Lovely place very near the centre of Whitby.

The outside area needed cleaning.

Lynn

1 month ago

The property itself was very modern and clean and in a good location and had its own parking space

The property is wrongly named ‘cottage’ when it is in fact a town house set over 3 floors. The living room and kitchen are on the 3rd floor, 2bedrooms and bathroom on 2nd floor and 1 bedroom and garden access to the ground floor and access to each floor has quite steep steps. That’s after you have climbed 37 steps to actually get to the property. Travelling with 3 aunts all in their 80,s made it impossible for them to even reach the property let alone climbe another three flights of steep stairs to reach the lounge in the property. After a couple of attempts in trying to get my aunts up to the property (one aunt has COPD and other 2 some restricted mobility) we had to abandon our stay at Mallard cottage. However all was not lost as speaking to Host and stay manager Kayleigh she was amazing and very sympathetic to our situation and without hesitation arranged an alternative apartment, that was only 1 min away from Mallard cottage and was beautiful, all on the ground floor.

Steve

2 months ago

Location just out of town centre was ideal, we got a car parking spot on the main road next to park and never moved the car again during our stay, House was over 3 floors and all mod cons catered for, we will always look to book here when planning a Whitby trip.

no issues really could do with more kitchen prep space but we ate out mostly so not an issue, if you have mobility issues this is not for you, lots of steps up to property and over 3 floors within.

Caroline

2 months ago

Mallard Cottage is a really lovely modern property. It is located centrally in Whitby and was nice and quiet when we stayed. I would reiterate what other reviewers have said, that there are lots of steps - up to the property and then 3 flights inside the property as the lounge/kitchen is on the top floor. so ensure you are fit enough to stay at the property. The garden is a nice space to chill out with comfy garden furniture. Would stay again.

Ollie

2 months ago

Excellent location and very comfortable. Well equipped and finished throughout. Generally very clean, though did find a pair of old pants under the bed! Wouldn’t live here as the amount of steps would get frustrating over time, but for 4 nights it was fine. Would definitely recommend it overall.

Tara

3 months ago

Location was so convenient, the rooms had lovely decor, kitchen had everything you could possibly have needed.

If I’m been very picky, the skirting boards needed a dust!

Raymond

4 months ago

Fantastic apartment

The steps getting to apartment but kept us fit

Pamela

4 months ago

So central an easy walk to all the places we wanted to go.
Beautifully furnished very comfortable. And beds so comfortable.
Didn’t use because of the weather but lovely garden
Kitchen well stocked and everything you would need

Nothing although the stairs might not be for everyone

Amy

4 months ago

Beautiful accommodation. Everything was of the highest quality from the blinds, furnishings, mattresses and kitchen.
super clean - everything looked brand new.
Ideal location only a few minutes from Whitby Harbour.
Nice outdoor space.
Felt right at home, comfortable and had everything included that we could ever need.
Only down side (which is at no fault to the host) there are quite alot of steps leading up to the property. Not a big deal for us but had parents with us in their late 60s who found it strenuous at times.
Great place and would definitely return in the future, hosts were so helpful and responded quickly to any queries we had.
would 100% recommend this place to others.
thank you 😊

Andy

6 months ago

Nice peaceful location close to the centre of Whitby. Well equipped with good communication before arrival. Everything was clean and everything worked. Will consider again when we next visit whitby

There is a lack of storage space in the kitchen area, but that is only a minor dislike

Gillian

6 months ago

Very clean, plenty of amenities, good location, close to the centre .

There are lots of steps up to the cottage. Then climb up and down 3 levels inside.

Jane

7 months ago

Very clean and well equipped

Lots of steps.
Fine for our party but could prove a problem if steps are a problem x

Cheryl

8 months ago

Lovely decor ,
Very cosy and warm ,perfect location and ultra comfy beds

Not a problem as matress was spotless ,but recommend owner uses matress protectors to keep matress nice

Scott

8 months ago

Really enjoyed our stay. Nice accommodation and we didn’t encounter any issues. Would definitely return.

Ben

8 months ago

Was a little difficult to find as the address is incorrect, but once found a lovely house and we had a lovely time!
Living area is on the top floor so a little tricky with little ones but great that a stair gate was provided.
Overall, a lovely stay and find!

Jane

8 months ago

The property had everything to make your stay comfortable. Decorated and furnished to a good quality.

My elderly parents were with us and father has walking difficulties. We had not realised when we booked it that there was a steep incline before between 30 and 40 steps before accessing the property and on one of the days when it rained his walking stick slipped on the stairs.

Gary

8 months ago

Great location, very close to town centre (but far enough away to be peaceful). Well equipped and laid out apartment (though the town-house style and the location itself did mean quite a few steps to be climbed... Extra exercise thrown in for free!)

Rather too much emphasis on 'breakages' and damage waivers and the like for me... I appreciate these things have to be said but it did make me rather nervous/paranoid about the stay!

Sarah

9 months ago

Clean and well equipped and great location

Nothing to not like

Susan

9 months ago

Location

49 steps to get to the front door. Poor lighting to property.

Vikki

9 months ago

Lovely property, comfortable, and great location with the town centre, train station, beach, and parks just a short walk away.
Kitchen well stocked but no cupboard space for your own food etc. There are three flights of stairs to access to property which we didn't see mentioned on the description or photos.
We were pleased to find there was a parking space, as the online description describes 'on street parking' and the welcome pack advised parking a few streets away.

Xia

9 months ago

Location was great and it has a parking spot.

The property wasn’t very clean on arrival, particularly the living area. We found bits of food and small shards of broken glass on the floor on arrival.

Also the blind in the living room was tied up and couldn’t be used so we felt very overlooked by people in other properties in the evening.

A stair gate wasn’t provided even though we requested one prior to arrival. We did contact host & stay on arrival to request this again if possible and was told that they would speak to the maintenance team the following day and would be back in touch but this wasn’t followed up.

Susan

10 months ago

Fantastic house; had everything needed for our stay; the beds were so comfortable. A short walk into Whitby centre; ideal for the bus service to other resorts. Also a parking space by the house was great

Nothing though the number of steps leading up to the house may be too much for infirm guests

Shelley

10 months ago

We had a great stay. Son over from the States so wanted to impress, which Mallard Cottage did. Location good, not far from centre.

The steps and stairs were an unexpected nightmare for my husband who has mobility problems, would be better to have been warned!

Mike

10 months ago

Location
Parking

Chris

10 months ago

Location was excellent for the town & amenities
We had our non verbal autistic grandson with us, who needs peace & quiet & it fulfilled this very well

Parking is restricted - we were allocated 1 space but had 2 cars therefore we had to park our car in the marine car park (chargeable) but there is no choice

Elinor

11 months ago

Mallard Cottage was ideal for our group of three female friends. We had a room each and two bathrooms to share. The allocated parking space was brilliant. We loved the contemporary design and there was everything we needed in the kitchen area. Not that we needed to cook a meal on our short stay because the fish and chips in Whitby is very good and there are other lovely places to eat out.

Cheryl

11 months ago

Nice property about 5 mins walk from the train station. It is in a quiet location, spread over 3 floors with lounge and kitchen on the top floor. Furnishing were very tasteful. Garden was a very nice bonus. We had issues with car parking allocated space as the security post was damaged so it couldn't be removed. Apart from this we were very pleased with the property.

Gary

11 months ago

The Cottage was modern and it's location was good.

The 40 steps up to the cottage were a surprise to us. It was not acceptable for my 80 year old mother in law.
The cottage smelled of weed when we arrived and it took 2 days with every window open to get rid of the smell.

Yvonne

1 year ago

Overall it was an amazing place to stay. Many stairs so not good for anyone with mobility problems.

The standard of fixtures and fittings very high. Cleanliness high too. Only thing that let it down was the quality of mattresses did not match the rest of quality.

Angela

1 year ago

Central location with bonus of parking space

Living room area not cleaned, scraps of food on floor, dining chairs dirty, grill pan in oven still had foil in it covered in grease 🤢, utensils not cleaned, outside decked and paved area very dirty! Algae covered paving, deck covered in leaves and twigs, glass balcony surround covered in bird droppings, Astro turf covered in weeds , hence did not use which was a shame as weather was beautiful. Key for bin storage area didn’t work.

Ian

1 year ago

Great location and a nice modern property.Beds where great and comfy. Kitchen storage was very limited and cupboards overfull of crockery leaving no room to store food.Garden was in need of upkeep.
Overall a decent stay which we enjoyed.

Georgia

1 year ago

We had a wonderful stay at this coastal house for my boyfriend's birthday weekend. The house was impeccably clean, beautifully located, and provided everything we needed for a memorable getaway. It's definitely a 10/10 from us—highly recommend for anyone looking for a peaceful escape super close to Whitby harbour.

Terry

1 year ago

WE did not breakfast

Stephen

1 year ago

The place is lovely, walking distance to everything, cannot fault the house at all, well maybe all the stairs but that’s because I’m old lol

Angela

1 year ago

Immaculate property in great location 2 mins from train station. The property felt more like a home not a rental, with little touches such as cosy throws pictures & ornaments. Spotlessly clean, comfortable beds, warm & cosy. Lovely bathrooms with powerful showers. Quite a few steps to property & as accommodation is on 3 floors not ideal for anyone with mobility issues but great for us. Would highly recommend.

Ben

1 year ago

Everything! Had everything we needed and was so clean. We don’t want to leave.

N/A

Gary

1 year ago

Beautiful

Location

Glynis

1 year ago

The cottage was close to the centre and had 1 designated parking space.
The 3 separate bedrooms were really comfy, allowing a good night's sleep, and the location was very quiet.

Unfortunately, we arrived at the property to a significant leak from the top floor sink, resulting in water leaking through the middle floor ceiling.

We rang the hosts who acted upon this immediately, sending someone out.

STEPs - there are a lot before you get to the property and inside the 3 story property itself.
I live in a bungalow, 😆
It gave my legs a good work out, however mum found it a bit tough.

Although it was generally clean and tidy we found empty Carling cans under the sink and outside on the table, no big deal, but a cleaner gets paid to check.
Also, all the beautiful curly light/lamp fittings we full of dust.

Emma

1 year ago

Fantastic location and lovely stay! We felt right at home and I certainly could have actually lived there permanently! Haha!
Nice and clean and modern with a walk to the main part of Whitby just a stone's throw away.
We're planning on booking again in the summer. The perfect accommodation!

Elaine

1 year ago

Great location and lovely property- super clean and nicely decorated with everything we needed for our stay. This was our first visit to Whitby and we would definitely stay at this property again.

Katie

1 year ago

Great stay would return.

Andrew

1 year ago

Nice place to stay, very happy. Its close to the station and bus stop too if you are on public transport. If you have limited mobility however i would advise against it as the apartment is up some steps and the apartment itself is over three floors. Not an issue for me but something to keep in mind.

Michaela

1 year ago

The beds are amazing so comfy

The stairs Upto the property would be a struggle and also the living room/kitchen is up two flights of steps too

Sandra

1 year ago

The apartment was airy and modern, in an excellent location. We felt right at home. Great amenities, comfortable beds and would definitely stay again 😊

Harley

1 year ago

Had a bit of trouble finding it as the advert and the welcome brochure had different postcodes but once we got the correct one it was super easy to find. Had a car park space which was very handy. A nice 10 minute walk down to the town.
The place was lovely, had everything you needed, very tidy! Would stay again if we were to come back!
Thank you!

Miranda

1 year ago

Great place to stay. Exactly as described

William

1 year ago

Lovely apartment near the centre of town but in a quiet location. The flat was very clean and is well equipped and comfortable. There are a lot of steps up to the property and within it. This didn't bother us but would be an issue for someone with a mobility problem. There is a dedicated parking space for the flat which was a big bonus. We had a great visit and would recommend this flat for a visit to Whitby.

Edward

1 year ago

The Unit was fantastic, just as described. Dues to a medical issue I wish I had been made aware that there were many steps just to get to the front door. Although the unit was three floors, just getting to the unit from the street level was strenuous. Very Physical

Martin

1 year ago

Clean - great location - superb facilities

A few too many steps for one of our party

Karen

1 year ago

Lovely townhouse . A lot of steps up to the property then a lot of steps inside . I couldn’t find a bin for this property even though the host told me it was behind the car park . There were many bins but not numbered . We were told there was on street parking on a first come first served basis . We weren’t lucky to get any so paid 27.00 for three days parking at the Endeavour car park . I was confused though as there was a marked bay for the property but we were not allowed to park there . I queried this and was told yes it was on street parking as previously told . Still not sure why I couldn’t use the EMPTY parking spot for the house

Russell

1 year ago

Great location and clean

Nothing

Rachael

1 year ago

We enjoyed our stay at Mallard cottage. The place was new and clean and a brilliant location just a short walk to the center. The parking space was a nice addition, it would have been very difficult to find street parking there. With kids, the outside space was a nice addition too. It would have been nice to have had a bit more flexibility with check-in time, even if we had to pay. I didn't love being hounded for the insurance deposit, but it does mention it in the listing. All in all, we enjoyed our stay, thank you!

Danielle

2 years ago

Clean and comfy beds

Walls are paper thin. Could here people talking on the top floor from the bottom.

Claire

2 years ago

The location was perfect & even though advertised as no parking the cottage has its own parking space right outside.
The cottage was also lovely, clean & comfortable.

10am checkout - 11am would be better.

Topdog21

2 years ago

Nice house and modern and well equipped

From the minute we booked we got consent message to pay a £250 deposit incase of damage this was a month before we was due to travel and the deposit is not returned until 2 weeks after you depart and even though its an electronic transfer the charge you £10 for the privilege total unacceptable way to run a business

Anonymous

2 years ago

clean and cosy

the light outside the bedroom

Jenny

2 years ago

Simply fabulous accommodation in a great location. Absolutely spotless and very well equipped. Nothing in the accommodation seemed like a compromise

Caroline

2 years ago

Great

Patrick

2 years ago

house near the train station perfect ,easy walk into town ,fairly new build

there are alot of stairs to contend with due to its location ,not for the disabled

Ian

2 years ago

I've had the pleasure of staying in Whitby many times, this ranks as one of the best. Very close to the Town centre, a Co-Op within a five min walk. Very quiet location. Would highly recommend.

Benita

2 years ago

The accommodation was really clean and perfect location for wandering in to Whitby but unfortunately there was no available parking space as advertised. This was extremely inconvenient with a small baby and the amount of belongings that needed to be carried some way. What’s more, I enquired specifically about the parking before arrival and was told there was space for one car.

Gillian

2 years ago

Lovely modern accommodation. Immaculately clean and lovely decor. The location is ideal with a short stroll in to Whitby centre. Would definitely book again!

Angela

2 years ago

Had a lovely family break here. Great location and accommodation was clean and comfortable.

Foo

2 years ago

Great location

Dishwasher wasn’t draining properly

Calum

2 years ago

Lovely quite, comfortable house in a great location just 5 mins walk from Whitby centre with own parking space and good strolls about town going through the park opposite car park entrance.
The start of the Cinder Path walkway to Scarborough closeby.
Great for doing the North Yorkshire Moors railway to Goathland and Pickering.
We had a very nice family break.

Annette

2 years ago

Good location & dedicated parking

We ran out of toilet rolls - good job we had taken some & hand wash in the bathrooms would be a nice touch

Vivien

2 years ago

A lovely house comfortable m, well equipped and a good central location with allocated parking space we thoroughly enjoyed our stay

Mark

2 years ago

The same as before…

Ian

2 years ago

A very well appointed and smart house in a location just 5 mins walk from the town centre with an invaluable dedicated parking space. May not be suitable for those with accessibility issues as the entrance is up about three flights of stairs. The communication from the owners was excellent and the online house and area guidebook was extremely useful.
Would definitely recommend this house.

Lisa

2 years ago

Mallard Cottage was beautifully furnished. Everything we needed was there.

The only thing I didn't like was the 40 steps from parking the car to the front door. I knew there was steps just not that many!

Simon

2 years ago

modern

nothing

Christopher

2 years ago

Excellent house with a brilliant location close to the center of Whitby and Pannett Park.
Great facilities with parking, washing machine and a nice little private back garden.

Pauline

2 years ago

Breakfast Na. Location great 5 minutes to centre.

Only bug bear steps to property and stairs inside as it's 3 storey. No god if u have mobility issues.

Debra

2 years ago

Lovely accommodation, everything we needed and much more!! New property so spotless and very comfortable. Perfect location, 5 minute walk to Whitby, would definitely stay again 👌😊

Andy

2 years ago

We had a lovely few days stay in Mallard House and would definitely look to return.
The property is in a fantastic location to the centre of Whitby and the apartment is modern and in excellent condition. The outside space was a nice surprise and a lovely suntrap.
There are some steps to the property and the property is over 3 floors, which although not a problem for us, could be for someone with limited mobility.

Jacqueline

3 years ago

The steps where a nightware

Ruth

3 years ago

A lovely, modern house with plenty of space. Beds are comfortable and the top floor lounge/kitchen is a great space in the evening. We liked the sunny deck outside too. A five-minute walk to the harbour, bars, restaurants and shops. Perfect.

Jessica

3 years ago

The place was clean and tidy and in a fantastic location. Close enough to nip into town but far enough away that you don't hear all the comings and goings at night.
There are lots of steps leading up to the house, which could pose a problem for some with babies and prams if you don't have a car to leave the pram in. The house has everything you need and the hosts were so quick with communication and able to help if needed.

Zaidah

3 years ago

Excellent location, very comfortable and clean cottage. Easy to find and close to local amenities.

Stairs leading up to the cottage and no parking for second car

Clare

3 years ago

Location excellent for the centre of Whitby.

There was not furniture in the garden to use even though weather lovely. Also the patio was not complete and thus not safe.