Nadine

1 week ago

Very spacious apartment. Back outside space was very useful especially having dogs there ( although the outside light was not working so this needs replacing) - it did not affect our stay as plenty of light from the kitchen area. Loved the table in front of the window.

Although 3 adults and 1 child - we only had 3 bath towels and 1 hand towel. Whilst this did not affect our stay adversely if we had been staying longer than 2 nights it would have been an issue. We really would expect 2 towels per person as the norm so not sure if this was just an oversight.

Nadine

1 week ago

Very spacious apartment. Back outside space was very useful especially having dogs there ( although the outside light was not working so this needs replacing) - it did not affect our stay as plenty of light from the kitchen area. Loved the table in front of the window.

Although 3 adults and 1 child - we only had 3 bath towels and 1 hand towel. Whilst this did not affect our stay adversely if we had been staying longer than 2 nights it would have been an issue. We really would expect 2 towels per person as the norm so not sure if this was just an oversight.

Caroline

1 month ago

Lovely ground floor 2 bed flat with own private yard space. Comfy, all facilities you would require. Spacious and well kept. Had towels and some bathroom toiletries. No issues at all. In centre of saltburn, 5 min walk to everywhere. Clean and tidy, easy to get a parking space on street apartment on. Good response from host with queries I had. No issues.

Few scuffs etc on walls, maybe needs a small glow up with paint etc but just cosmetic. No other issues.

Caroline

1 month ago

Lovely ground floor 2 bed flat with own private yard space. Comfy, all facilities you would require. Spacious and well kept. Had towels and some bathroom toiletries. No issues at all. In centre of saltburn, 5 min walk to everywhere. Clean and tidy, easy to get a parking space on street apartment on. Good response from host with queries I had. No issues.

Few scuffs etc on walls, maybe needs a small glow up with paint etc but just cosmetic. No other issues.

Paula

1 month ago

Great location between shops/ hospitality and the beach. Key collection instructions etc were clear and easy to understand.

A bit lacking in character

Paula

1 month ago

Great location between shops/ hospitality and the beach. Key collection instructions etc were clear and easy to understand.

A bit lacking in character

Pat

2 months ago

Very good accommodation. Very spacious, clean and great location for shops, restaurants and beach.
Only negative was bunk bed not very comfortable.

Marie

2 months ago

This apartment was well equipped with everything we needed for our 3 night stay

Janet

2 months ago

The location is fab. Close to beach and close to the lovely town and cafes etc. Good facilities and a well equipped kitchen.

The smoke alarm went off and was mains wired in. No instructions as to how to switch it off. The neighbour knocked and helped us.

The lounge smells of dogs and there was definitely dog hair on the carpet when I hoovered.

Janet

2 months ago

The location is fab. Close to beach and close to the lovely town and cafes etc. Good facilities and a well equipped kitchen.

The smoke alarm went off and was mains wired in. No instructions as to how to switch it off. The neighbour knocked and helped us.

The lounge smells of dogs and there was definitely dog hair on the carpet when I hoovered.

Davis

3 months ago

Location. Larger than expected. Comfortable. Had all facilities that you need . Good shower. Quiet

Oven had a smoked fish smell so we used the microwave. A set of drawers would be useful.

Davis

3 months ago

Location. Larger than expected. Comfortable. Had all facilities that you need . Good shower. Quiet

Oven had a smoked fish smell so we used the microwave. A set of drawers would be useful.

Feliacat

3 months ago

A lovely, spacious ground floor apartment in a perfect location. Situated just a few minutes' walk from the train station, Diamond One couldn't have been more conveniently located. It is close to all the shops, including a large Sainsbury's, cafes and restaurants. There is a large pub, The Marine, just around the corner on Marine Parade, where nice pub food is served.
The property had everything we needed to make our stay very pleasant. We would definitely rent this apartment again.
Thank you to Charlie of Host & Stay, who was very helpful and informative.

This is not a "dislike", more a suggestion. A fan would have been useful in this hot weather. But we just opened windows instead.

Feliacat

3 months ago

A lovely, spacious ground floor apartment in a perfect location. Situated just a few minutes' walk from the train station, Diamond One couldn't have been more conveniently located. It is close to all the shops, including a large Sainsbury's, cafes and restaurants. There is a large pub, The Marine, just around the corner on Marine Parade, where nice pub food is served.
The property had everything we needed to make our stay very pleasant. We would definitely rent this apartment again.
Thank you to Charlie of Host & Stay, who was very helpful and informative.

This is not a "dislike", more a suggestion. A fan would have been useful in this hot weather. But we just opened windows instead.

Gary

3 months ago

Really loved this apartment and we can't wait to book up again, although I am not sure if the neighbours would agree as hubby set the fire alarm off cooking bacon. And it was loud enough to wake the whole street up. The next door neighbour was absolutely brilliant along with the other people staying in the place and sorted it out for us, we couldn't thank them enough. The place was spotless upon arrival and fully equipped with everything we needed, with fresh milk and tea and coffee. The bed was so cosy and what a lovely peaceful street, everybody talked to you, it was so friendly. The living room is a great size with a fabulous comfortable sprawling couch. It had a lovely hot power shower and towels.
Throughout our stay the host was very informative, offering lots of ideas where to go and where to eat, even offering a dine in at cost, which would be great for special occasions.I would highly recommend this place.

Nothing to dislike.

Gary

3 months ago

Really loved this apartment and we can't wait to book up again, although I am not sure if the neighbours would agree as hubby set the fire alarm off cooking bacon. And it was loud enough to wake the whole street up. The next door neighbour was absolutely brilliant along with the other people staying in the place and sorted it out for us, we couldn't thank them enough. The place was spotless upon arrival and fully equipped with everything we needed, with fresh milk and tea and coffee. The bed was so cosy and what a lovely peaceful street, everybody talked to you, it was so friendly. The living room is a great size with a fabulous comfortable sprawling couch. It had a lovely hot power shower and towels.
Throughout our stay the host was very informative, offering lots of ideas where to go and where to eat, even offering a dine in at cost, which would be great for special occasions.I would highly recommend this place.

Nothing to dislike.

Steve

3 months ago

Great location

The flat is nice but a few improvements could make a big difference.All the doors have self closing arms which makes the doors slam, some stick and need trimming and with squeaky hinges means it’s noisy to move around the flat quietly, which is a problem, especially with kids. The extractor in the bathroom is really noisy. The mattresses are poor quality, you can feel the springs ! I’ve read previous comments about mattress protectors been fitted but better quality mattresses would be a wise investment. Some simple attention to detail would make this a great flat.

Steve

3 months ago

Great location

The flat is nice but a few improvements could make a big difference.All the doors have self closing arms which makes the doors slam, some stick and need trimming and with squeaky hinges means it’s noisy to move around the flat quietly, which is a problem, especially with kids. The extractor in the bathroom is really noisy. The mattresses are poor quality, you can feel the springs ! I’ve read previous comments about mattress protectors been fitted but better quality mattresses would be a wise investment. Some simple attention to detail would make this a great flat.

Jaqueline

4 months ago

Great location. Lovely accommodation very clean. Great value.

Jaqueline

4 months ago

Great location. Lovely accommodation very clean. Great value.

Tracy

4 months ago

Very spacious and close to all amenities.

No cupboard or draws to put non-hanging clothes in. No shelving in bathroom or shower.
No dressing table or shelves to put toiletries etc on.

Tracy

4 months ago

Very spacious and close to all amenities.

No cupboard or draws to put non-hanging clothes in. No shelving in bathroom or shower.
No dressing table or shelves to put toiletries etc on.

Lesley D.

4 months ago

Flat was clean and tidy. Nice welcome with wine. Very convenient to town and beach. Just wish upstairs neighbour was a little quieter.

Janet

4 months ago

Location great close to town just down the street to promenade every thing you need on your doorstep

Nothing not to like

Mark

4 months ago

The apartment is well located and a good size. We would stay again.

The plates, cutlery and utensils weren't clean and still had food and grease on them. The tin opener didn't work. The sofa smelt of wet dog and there was a vague smell of damp in some areas of the property. The boiler kept flashing up error codes and had to be pressureised every time we wanted hot water. Everything in the apartment seems to have been done as cheaply as possible from the flooring to kitchen equipment to the artwork on the walls.

Anonymous

4 months ago

Location was great

Nothing

Charlotte

5 months ago

Great place to stay- super close to the beach. Clean and very clear instructions on how to check in - great guestbook website to let us know about the area.

Graham

5 months ago

Nice flat and central to all amenities

Michelle

6 months ago

The accomodation was central clean and had everything that we needed

Nothing

Michelle

6 months ago

The accomodation was central clean and had everything that we needed

Nothing

Shelley

8 months ago

Everything, it was clean, welcoming and very comfortable . The staff were exceptionally helpful. It was worth every penny.

Shelley

8 months ago

Everything, it was clean, welcoming and very comfortable . The staff were exceptionally helpful. It was worth every penny.

Suzanne

8 months ago

Great location. Rooms were lovely and warm upon arrival.

The shower seal was dirty I think that was due to being quite old. The oven had tinfoil placed on the bottom shelf to cover the scratched surface.

Suzanne

8 months ago

Great location. Rooms were lovely and warm upon arrival.

The shower seal was dirty I think that was due to being quite old. The oven had tinfoil placed on the bottom shelf to cover the scratched surface.

Katrina

9 months ago

The location was fabulous. At one end of the street was the seafront. On the other end was the train station, a Sainsbury's, shops, cafes, a takeaway pizza shop (delicious pizza!)

The apartment was lovely and roomy. Gorgeous high ceilings. The shower was lovely and powerful. It was dog friendly. Although there were people above us in another flat, we didn't hear them moving about, etc.

There are plenty of utensils and crockery in the kitchen.

The floor hadn't been hoovered properly. We are a 'take your shoes off at the door' family, and upon entering, we were walking on bits. Having said that, it wouldn't stop us from staying here again. Maybe just a little oversight on the hosts part.

The couch could do with replacing as it wasn't comfortable. No matter how many times we puffed the cushions, they were still flat. It was not a massive problem as we were out for the majority of our stay!

Katrina

9 months ago

The location was fabulous. At one end of the street was the seafront. On the other end was the train station, a Sainsbury's, shops, cafes, a takeaway pizza shop (delicious pizza!)

The apartment was lovely and roomy. Gorgeous high ceilings. The shower was lovely and powerful. It was dog friendly. Although there were people above us in another flat, we didn't hear them moving about, etc.

There are plenty of utensils and crockery in the kitchen.

The floor hadn't been hoovered properly. We are a 'take your shoes off at the door' family, and upon entering, we were walking on bits. Having said that, it wouldn't stop us from staying here again. Maybe just a little oversight on the hosts part.

The couch could do with replacing as it wasn't comfortable. No matter how many times we puffed the cushions, they were still flat. It was not a massive problem as we were out for the majority of our stay!

Brett

10 months ago

Really nice and well appointed ground floor flat. Spacious, warm & comfortable, and with everything we needed.= including a great location in the heart of the town.

Parking can get a little tight at peak times but to be fair you wouldn't ever fail to get parking in the general area.

Brett

10 months ago

Really nice and well appointed ground floor flat. Spacious, warm & comfortable, and with everything we needed.= including a great location in the heart of the town.

Parking can get a little tight at peak times but to be fair you wouldn't ever fail to get parking in the general area.

Lucy B.

1 year ago

We had a great time. Definitely recommend

Debbie

1 year ago

Well maintained and clean rooms. Bit of confusion over the booking in form online so didn't get the key collection email in time so had to call but staff were friendly and very helpful so not an issue.

Julia

1 year ago

The flat was lovely & clean. Everything we needed & milk in the fridge was a lovely touch. Fantastic location for the beach & nice quiet street, close to all amenities with free parking outside the property, which was great. Ate out locally, lots of lovely bars & restaurants close by & the majority are dog friendly, also had a couple of takeaways, also very good, especially the Indian at the top of the road.. Beds were really comfy, hot shower & very homely, lots of space. All in all, a great place to stay.

Couple of little points that are more for the host, rather than complaints. The plug in air freshness was so strong we had to open all doors & windows to get the smell out, a nice thought to have the house smelling nice, but these things are just so overpowering. Only one side of the toaster worked, not a big deal, but just so the host knows. Couldn't work out the tv & what we could watch/which of the 3 controls did what, an instruction sheet for oldish people like me might be good. As I say, not complaints at all, just observations, didn't change our view of a lovely place to stay.

Jude

1 year ago

Great location able to walk to the beach .

Very quiet, no problem getting a parking space .
Supermarket at top of the road , quite a few bars and takeaways a few minutes walk .
Accommodation was bigger then expected and well equipped

Disalvo

1 year ago

Flat was very clean and comfortable.

Oven was a bit awkward

Longley

1 year ago

Really nice and clean apartment with good facilities in good position. Comfortable lounge.

Our stay was spoilt by the unbelievably uncomfortable bed. It was a small double, but you could feel the springs coming through the hard mattress. My wife went and slept in the lounge. We made an official complaint and the landlord - while he responded quickly - just brought a 'mattress topper' just a few mm thick; probs cost him £3.99 at B&M - unbelievable! This is the 2nd day of our 5-day stay after one night. We requested a 50% refund and we would leave that day and not leave a review. His response: 'Sorry, can't do that, it's the height of the season'. I honestly don't get it? Why can't business owners invest in their clients? A good Mattress Topper would have cost £60-£70 tops (excuse the pun) and a happy client who would definitely return. Staggers the imagination to be honest :(
Finally; it was a 15yr old TV according to the model number - how much does a reasonably-priced smart TV cost these days?

Ken

1 year ago

Great apartment very central for Saltburn

Nothing

Peter

1 year ago

A brilliant place to stay, super close to the town centre and the beach.

Mary

1 year ago

Good

Patrick

1 year ago

Ideally placed between the shops and sea front. Equipped with everything needed.

Access to or additional spare keys.

Worsey

1 year ago

Comfortable, well placed for amenities, had outside space.

No, was tricky parking over the weekend due to lovely weather and cycle race!

Christine

1 year ago

Everything I needed and location

I need a good light to read and found positioning lamp not ideal

Angie

1 year ago

Location was good.

No mattress protectors on beds, not good, Drawers needed in bedrooms. More hand towels needed.

Steph A.

4 years ago

The apartment was excellent. Super clean and tidy. The apartment was just as described. Great location for the town and the sea front. Really enjoyed our stay and we will definitely come back.

Julie T.

4 years ago

We loved our stay here. The property was cleaned, well maintained and equipped and beautifully located - a gorgeous gentrified street near to the beach and all amenities. Communication from the property owner and manager was timely and helpful. We will definitely recommend and return when time alows.

Suggestions to make the stay absolutely perfect would be to increase drawer storage space in bedrooms and towel drying space in bathrooms. The lounge sofas were disappointing - uncomfortable and small - this wasn't really a problem for a summer stay as we were out and about so much, but would be a drawback for an out of season stay (which we would like to book at some point) where home chilling out would be more important. The lounge could easily accommodate large comfy sofas.

But I don't want these comments to taint my positive view on this property - 9.9/10, thank you!!

Margaret L.

4 years ago

Excellent apartment not far from the sea front. The main problem is parking. Although the write up says there is free parking - it depends on whether there is room! We found it extremely difficult to park if we used our car. The shower in the apartment could do with a non- slip shower mat and the larger settee in the living room needs updating as it is uncomfortable in the middle. Unfortunately due to covid the lift down to the lower promenade wasn't working, which was disappointing as my husband is disabled so we had to walk down then back up the bank (very steep) to the upper promenade. There are buses however but you need a timetable. The nearest supermarket is Sainsbury's just a few minutes walk up the road, where you also find the railway station. This is convenient for visiting York or Middlesborough. The upper promenade is a lovely place to walk and there are plenty of seats to sit on and enjoy the view.