Host & Stay | Devereux House
Entire home in Whitby, United Kingdom
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Bedrooms
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Amenities
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Dryer
- Essentials
- Hangers
- Wifi
- Dedicated workspace
- Kitchen
- Free on-street parking
- Pets allowed
4.85 · 41 Reviews
2 weeks ago
Location of the property and layout also very quiet
When I arrived at the property found that one of the beds had not been made and used bed linen still on the floor. In both bathrooms dirty towels had not been removed and no clean replacement towels had to wash them ourselves. The kitchen bin was full had not been emptied so not nice smell. The freezer could not be used as it needed defrosting , kitchen floor needed a sweep and old sock found behind radiator.
I contacted Host and Stay to resolve issue including sending photos of what I found but nothing happened if we didn't have washing machine in the property we would have had to purchase towels. For the price I paid and the standard of property displayed in the photos this was not acceptable. This was a surprise trip for my partner and did not get off to a good start.
2 weeks ago
Location of the property and layout also very quiet
When I arrived at the property found that one of the beds had not been made and used bed linen still on the floor. In both bathrooms dirty towels had not been removed and no clean replacement towels had to wash them ourselves. The kitchen bin was full had not been emptied so not nice smell. The freezer could not be used as it needed defrosting , kitchen floor needed a sweep and old sock found behind radiator.
I contacted Host and Stay to resolve issue including sending photos of what I found but nothing happened if we didn't have washing machine in the property we would have had to purchase towels. For the price I paid and the standard of property displayed in the photos this was not acceptable. This was a surprise trip for my partner and did not get off to a good start.
Location
Whitby, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- Pets allowed
- No parties or events
- No smoking
-
Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed