Harry

1 week ago

From start to finish this was very disappointing, i booked the trip and paid full i seen the money leave my account. i got confirmation of booking the following day Host & stay rang me to state that i would have pay my balance or could risk losing the holiday, the problem is they operate from india and basically have very poor customer service. i contacted booking to confirm the transaction anyway after three more emails from host & Stay they backed off,all communication is generic garbage.

The general housekeeping of this apartment is actually disgusting, i new on entrance this was going to a rough ride the door fell to pieces the screw cover was not fixed.
One key to share between 6 adults.
The carpets need good clean.
All of the walls and skirting boards are absolutely covered debris.
There was empty water bottle on the stairs.
The floor under the dining table was covered in food debris.
The fridge was very dirty.
The doors for the balcony looked as if theyed been wiped with an oily rag.
The bathroom downstairs had black hair everywhere.
There is cobwebs all over the bedroom walls.
We contacted Host & stay 5minutes of arrival to speak to someone, they said they get a cleaner for the following day, i told them not to bother as we would clean it to our standard. i don’t know we these apartments opened but it certainly has not been maintained you could actually see the wood through the paint.
No attention to detail first impressions last when that handled
fell off i thought the cleaner is aware that. The problem is the staff at
saltburn need to be more accountable instead of allowing all the issues go to
India. The reviews are plain to, how many people complained about the too hot, it’s not trying to get a plumber when halfway across the world.

Harry

1 week ago

From start to finish this was very disappointing, i booked the trip and paid full i seen the money leave my account. i got confirmation of booking the following day Host & stay rang me to state that i would have pay my balance or could risk losing the holiday, the problem is they operate from india and basically have very poor customer service. i contacted booking to confirm the transaction anyway after three more emails from host & Stay they backed off,all communication is generic garbage.

The general housekeeping of this apartment is actually disgusting, i new on entrance this was going to a rough ride the door fell to pieces the screw cover was not fixed.
One key to share between 6 adults.
The carpets need good clean.
All of the walls and skirting boards are absolutely covered debris.
There was empty water bottle on the stairs.
The floor under the dining table was covered in food debris.
The fridge was very dirty.
The doors for the balcony looked as if theyed been wiped with an oily rag.
The bathroom downstairs had black hair everywhere.
There is cobwebs all over the bedroom walls.
We contacted Host & stay 5minutes of arrival to speak to someone, they said they get a cleaner for the following day, i told them not to bother as we would clean it to our standard. i don’t know we these apartments opened but it certainly has not been maintained you could actually see the wood through the paint.
No attention to detail first impressions last when that handled
fell off i thought the cleaner is aware that. The problem is the staff at
saltburn need to be more accountable instead of allowing all the issues go to
India. The reviews are plain to, how many people complained about the too hot, it’s not trying to get a plumber when halfway across the world.

Sallyanne

1 month ago

great location and free parking across the road beds are super comfy great onsuites/bathrooms for everyone

nothing

Sallyanne

1 month ago

great location and free parking across the road beds are super comfy great onsuites/bathrooms for everyone

nothing

Angela

1 month ago

It was a lovely modern house, clean and very spacious. It was in a great location

The living/kitchen on the top floor
The hot water supply was poor and the central heating did not work so it was cold. I contacted the appropriate people, who were supposed to be speaking to an engineer and calling me back, but this never happened, so I sent an email and received a reply about trying to get the pilot light lit, it there was a message on the s teen that the igniter wasn’t working. They asked for a photo of this, so we sent one.
No more contact after this.

Mark

2 months ago

Fantastic house in a great location. Everything we could have wished for. There were just two things we found.
The bench furthest from the window has a loose leg and the nut is missing to tighten the leg.
Although we loved the place I think that some of the chipped crockery could do with replacing
Apart from that FANTASTIC
Thank you

Adele

2 months ago

Well appointed and comfortable, fantastic location for all that Whitby has to offer.

N/A

Daniel

2 months ago

We booked Whitby for my partners suprise 50th birthday. Whitby did not disappoint! Loads to do and loads of places eat and drink too.
The property location was perfect. Everything is close by and walkable. The views from the living room and balcony of the harbour and beyond were amazing. Great property layout too. Big spacious rooms. I would recommend this property and would definately like to return.

Guy

2 months ago

Location was excellent

The cleanliness was poor specifically the carpets smelt / property smelt . The oven was dirty . The windows and balcony glass was dirty . The shower in the front main bedroom was faulty and I scolded myself I reported it immediately but received no reply or action

Karen

2 months ago

We attended for our friends 60th birthday. Fantastic location, awesome views. We absolutely loved it!

Shaughnessy

3 months ago

location. bedrooms .comfortable beds. Fabulous view from well equipped lounge/diner.
Ideal for family and friends gathering. Quick response to faulty shower. Close to main Whitby town centre. Overall it was a lovely place to stay in beautiful Whitby

some chipped mugs plates and broken glass.
Toilet needed securing in the upstairs bathroom and door catching on the tiled floor. also we had an issue with shower in upstairs front bedroom which still requires further maintenance . Banister needs a coat of paint. clock in the kitchen needs a battery. shower mat required for bath in main bathroom as it was quite slippy.
most of these issues are minor but just needed attention.

Claire

3 months ago

The enclosed area upstairs for the toddler

The shower in the en-suite upstairs won't go cool just stays vv hot !!

Alison

3 months ago

The house was not as clean as it could be...hair in bathroom drawer, dirty hand rails/door frames, really dirty windows. Also disappointing that they only provide 1 toilet roll in each bathroom- whilst I appreciate it is not their job to provide supplies a decent amount of basics would make a difference.
Ultimately a nice enough property in a great location - just looked tired.
Main reason for lower score is that we had a problem with the shower main bathroom- my elderly mother was trapped in the shower - the water was too hot. Turning the heat control appeared to have no effect. Turning the on/off control also did not work. Eventually we got the shower turned off but by then the smoke alarms had triggered and my 16 year old daughter burnt her hand on the control. We reported the issue but we appeared to simply get an AI generated response - no concern that anyone may be injured. Hopefully the shower issues are fixed - Host & Stay need to look at their communication

Alison

3 months ago

Location good for us
Large windows make it light & bright
Bedrooms comfortable
Balcony overlooks harbour from dining area

Shower didn’t work properly ( stuck on very hot)
Some bedrooms do not have windows
Garage isn’t big enough for large car

Angela

3 months ago

The location and the property is fantastic.
However I was disappointed that I had specifically asked for extra glasses so I could host more than 8 people for my Mother in Laws 90th Birthday on the day of the arrival. I was assured there would be sufficient glasses, however when I got there there were 3 wine glasses. There was not enough towels for 8 people and one dish towel so I had to buy more.
I had also asked that all the showers worked as this was noted in previous reviews. I was assured that they were all working, however in the front room the shower was dangerously hot and we were unable to amend the temperature.
Also the property could do with a good clean especially the oven.
These comments have been noted before and not been rectified and this is a real shame as the property is fabulous.

Samantha

4 months ago

We were deeply disappointed with the experience. The primary reason we booked this property was for the bi-folding doors. Unfortunately, upon arrival, we discovered the doors were broken and couldn’t be used, which was a major letdown.
In addition, the master ensuite shower was stuck on the highest temperature, which nearly scalded my 78-year-old grandmother. The water was so hot that we couldn’t turn the shower off without covering our arms in towels, resulting in a lot of steam that set off the fire alarm. This was a dangerous and stressful situation that could have been avoided with proper maintenance.
The property itself is in need of attention. The walls desperately need a fresh coat of paint, and the carpets throughout are heavily stained, making the place feel worn and uncared for.
Despite raising these issues with the host, the only compensation offered was 20% off a future stay, which does not reflect the impact of these problems on our experience. We wouldn’t recommend.

Karen

4 months ago

Great position and a lovely property

We have stayed before. Firstly the bifold doors which are a huge bonus to the property were broken. Apart from the front bedroom there are few windows in the property (none on the ground floor) . It was oppressively hot. We rang Host and stay who said they would send an engineer but didn’t. We have heard nothing more from them. Luckily (in one way) the weather turned which relieved the humidity slightly.
Also found the property a little tired. Carpets were dirty, one of the showers didn’t work. A shame because last time we stayed it was perfect

Emma

4 months ago

Location was perfect with parking. lovely clean place

No shower/bath mats inside or out of shower /bath very slippy

Heather

4 months ago

The location was fantastic and bedrooms were a great size.
Unfortunately the bifold doors where broken and very difficult to open and we had issue with stains on the carpet, sofa and beds.
Host and stay and air b and b have resolved our issue now.

Lucy

4 months ago

We loved the size of the house. We were two families and we had more than enough room to spread out and not get under each other's feet!

The bedrooms were clean and comfortable and the living area was a lovely place to sit and relax looking out at the boats.

The kitchen is well equipped and the appliances were easy to use. There is a spare bin bag, tea towels, dishwasher tablets and washing up liquid left for you to use too so no need to take your own!

There is parking for one car in the garage. We took a van which wouldn't fit but it is unclear whether you can park outside the garage on the path or not. I rang the company and was told on the phone that it was OK to park on the path by someone who didn't really know the answer. IT ISN'T OK! YOU MUST PARK ELSEWHERE IF YOU HAVE MULTIPLE CARS OR YOUR VEHICLE DOESN'T FIT IN THE GARAGE. We spoke to a police officer who just happened to be nearby and he confirmed this for us - it is likely you will get a ticket! Parking is free with no time limits on the road outside the property but spaces are like gold dust. We were lucky!

The bi-fold doors, if you manage to get them open, are lovely but they are quite stiff. You just need a bit of patience and a bit of welly!

The ground floor bedroom was lovely and quiet but there is a light chute right above the bed! I'm fine with it - I wake up early but if you like a lie-in, in a dark space then maybe bagsy a different bedroom!

Louise

4 months ago

We have just returned from a 2 night stay. The Apartment is in a really good location
and the view over the harbour is lovely.
The shower in the suite wasn’t working and looking back through reviews it appears that this has been a problem with previous guests. I reported this but never heard back. This meant that 4 adults had to share 1 shower.
The property wasn’t equipped for 8 guests we were there to celebrate an 80th Birthday and had brought Champagne but there was only 3 glasses. There was only 2 wine glasses . This isn’t good enough to say that evey guest pays for damage cover and things clearly aren’t getting replaced.
The carpets and sofas are heavily stained and skirting boards and woodwork are dirty.
Definitely not worth the money we paid.

Amy

5 months ago

The house is lovely
We had the same issues as previous people with the bi-fold doors not working properly and are definitely in need of a service and repair.
The shower in the main bedroom was broken so had to share one bathroom between the 6 of us which wasn't great.
But apart from this, the house is clean, tidy and comfortable. The location is brilliant, easy to get to everywhere.
The pub next door is lovely and the staff were friendly and welcoming.

Christine

5 months ago

Location great with added bonus of garage.
Bedroom on ground floor had no window but a strange light, activated during daylight hours making it difficult to sleep and could not be turned off. Also very noisy due to being directly under bathroom.
Main bedroom had an issue with shower as water was scalding hot with further problems resulting in an emergency plumber being called.
All the carpets needed a good clean as they were badly stained as was the sofa. Also the oven was dirty.
The best thing about coastal townhouse was the amazing views and being able to sit on the balcony .

Darren

5 months ago

Town house was wonderful, yes one or two wear and tear things, but nothing that spoilt our enjoyment. Woild definitely return at some stage

Ian

5 months ago

The apartment was as wonderful as the pictures portrayed. The views across the harbour and watching the steam trains come and go was fabulous. The bedrooms are a great size, the kitchen was very well laid out with everything you need to make your stay great. The parking garage with automatic door was a real bonus. I will definitely book again

Sue

6 months ago

Lovely place to stay, views of the harbour were wonderful. Only a short walk to the town.
bedrooms were lovely and comfortable, unfortunately our en-suite shower taps wouldn't adjust, informed the company, but we had to use downstairs shower, which wasn't a problem as this bedroom was empty. hopefully this was fixed before anyone else scalded themselves under it!
Damage deposit ... it takes 2 weeks before this is refunded and then is £10 less for admin fee!! I think this is a bit of a joke, especially as we couldn't use our en-suite shower and weren't offered any compensation.
All in all, we had a wonderful stay. We love Whitby ❤️

Lynn

6 months ago

Had a lovely time very comfortable and had everything. Great location.

Andrew

6 months ago

View over harbour from dining area/balcony was excellent.
Rooms well lit and bright.
The upstairs dining/balcony is South-ish facing so gets the sun all afternoon and evening.
I suspect it's lovely in cooler weather, but in the week we went, it was very hot and very bright, with no shade.

Azrielle

6 months ago

My family and I had a great time here. The house was tidy and we loved the view. The location was perfect for us, and close to everything we needed.
The only issue we noticed was the Bigfolding doors were a little tricky to open and the handles seemed loose where I assume previous guests were having similar issues getting the doors open/closed. However, this didn’t ruin our stay. We had a lovely time, the house is beautiful and we would definitely stay again :)

Jordan

7 months ago

Found expense for cleaner slightly expensive

Leanne

7 months ago

I booked this for my Mam's 70th birthday. Along with my partner & Mam, we were accompanied by my brother, his partner & two kids. (13 + 4) I can't rate the staff too highly as they are obviously not on-site. I did however call host & stay to request an early check-in. The lady I spoke to was very helpful. She was also of great assistance helping us to enter the property (we were trying the wrong lock box) I also had several email correspondence from host & stay before our stay. The townhouse was immaculate, even the garage! The rooms were spacious & pristine. The decor was beautiful & very well thought out. The kitchen had every utensil (apart from a whisk) To be fair, most people wouldn't require one! I can not recommend enough, we will definitely be staying again. At first it may seem expensive, but the fact that it has four great sized bedrooms & a huge living area with AMAZING VIEWS it is worth every penny. We loved our stay & didn't want to leave. More importantly, my Mam had a fantastic birthday and the kids loved it. 5++++ stars!

Having to leave!

Mandy

7 months ago

Lovely apartment overlooking the harbour and not far to walk into Center. Well equipped with everything you would need.
Only downfall would be sofas being very stained looked dirty!!

Nathan

7 months ago

This holiday let is in a great location, however I would not recommend until feedback is addressed.
The property requires a lot of maintenance, upon checking in we immediately noticed the carpets throughout the property were in a very poor state covered in stains.
The living room furniture was also the same, we resorted to purchasing throws to place over the furniture.
The ground floor bedroom has a light well which is positioned directly above the bed preventing any sleep throughout the night.
The en-suite shower constantly drips and the tiling was covered in mould.
The bi-folding doors are a nice feature but are broken and missing a fixture.
There is also an issue with the water pressure so are only able to shower one person at a time and unable to use kitchen tap while a shower is in use.
Host and stay were contacted and did initially offer someone to attend and clean the property again, however no one arrived and the carpets would need a professional clean.
Overall shame.

Laura

8 months ago

We really enjoyed our stay at the Coastal Townhouse. The modern layout of the house was nice, and the view of the marina and the rest of Whitby from the living area was wonderful. The kitchen/lounge is on the top floor (of 3 floors), so guests with mobility issues would probably struggle, but it’s great for anyone who doesn’t mind climbing a few sets of stairs. Having on-site garage parking was a great perk. It’s a short easy walk to the Whitby town centre with all its shops and restaurants. The rental company requires a £250 damage deposit or £25 (non-refundable) damage waiver, so be aware of that. The carpets and furniture could do with a refresh, but the space is clean, and we’re always appreciative of pet-friendly accommodation. We would absolutely stay here again when visiting Whitby.

Jo

8 months ago

Fantastic location and great hosts with responsive communication. The townhouse was lovely and just like the photos. However some TLC needed with scuffs everywhere, shower leaking, toilet seat loose, wine fridge not working. If all of the above was corrected it would definitely be 5 star

Will

8 months ago

Modern and lovely place to stay. Great location not far away from the centre. Beautiful views from the balcony. Everything exceeded our expectations.
Would highly recommend!!

Bonnie

8 months ago

We stayed here as a party of four couples . The apartment is in a perfect spot great walking distance to everything Whitby has to offer . I would most certainly stay here again if we return to the area .

Alison

9 months ago

Lovely apartment with fantastic views of the harbour. We were lucky to have such nice weather so It was great to open the bifold doors in the evenings and enjoy the sunshine.
Great base to walk into the centre of Whitby.
Bedrooms clean and comfortable with great en-suites.
Main bathroom clean and tidy.
Only thing I can fault is that the carpets and furniture could do with a clean as lots of stains and the woodwork needs a good dusting especially on the stairs.
Would definitely recommend.

Lindsay

9 months ago

The house itself cannot be faulted. The house is beautiful, well kept and well decorated. It’s beautifully positioned beside the harbour as well.
My issue with this host is that the communication was so poor it would put me off staying again. A security deposit was required which is more than understandable but I was asked to pay this on numerous occasions after already doing so. This meant when it came to check in, the host wouldn’t release the code for the lockbox and again were asking for the security deposit to be paid. I was outside the property for hours before I could actually get inside because the host wouldn’t release the relevant information.

Lucy

9 months ago

Great location on the harbour, 5 minutes from the centre of Whitby. Views are lovely!

Tori

9 months ago

Beautiful place with stunning views over Whitby harbour!

Mariesa

10 months ago

Thoroughly enjoyed our stay at Coastal Townhouse - modern, comfortable accommodation with great views of the harbour. Fantastic location for exploring Whitby, the Abbey and coastal walks. The rooms are beautifully decorated and are very spacious. Beds were comfy and toiletries were an added bonus.

Jackie

10 months ago

Great stay for us as a family x

Maxine

10 months ago

We had a wonderful mid week break in Feb. This house was beautiful, a great location, fantastic that parking is included. and beautiful house. The photos didn’t do it justice. Clean house and host was very responsive. Hope to stay again.

Andrew

10 months ago

Excellent stay! Beautiful location would highly recommend!

Sarah

11 months ago

A great place to stay to celebrate special occasions within easy reach of all Whitby has to offer! It’s rare to find such a modern and central place that’s dog friendly!
We especially loved the view from the balcony.
Overall thank you for a fantastic stay! We would definitely return X

Hannah

11 months ago

Lovely townhouse right by the harbour. Close to restaurants and shops. A great location!

Christopher

1 year ago

Great place in a great location

Claire

1 year ago

All very good - i booked this trip on behalf of a family member...initially the communication with the host got confusing as i tried to explain they needed to communicate with the guest rather than me (i gave all their details a couple of time) but once sorted all was fine.
Guests reported they would definitely go again & would recommend.

Matthew

1 year ago

Ok

Stephen

1 year ago

Great place and location

David

1 year ago

Beautiful place , great location , would recommend this place

Jenny

1 year ago

The accommodation was perfect for us we would definitely use again.
The only thing that needs changing is the description of funding the key box it said to the right of the door but was through a gate round the side of the building and the garage you had to unlock and then go in the house into the garage to get a remote to open it which it didn’t say so took us a while on the phone to sort.
Once in it was perfect thank you.

Neil

1 year ago

Perfect location, great bedrooms, spacious lounge. Perfect !!

Hidden fees (£10) for ID check and £250 deposit which were not mentioned on booking.com

Susan

1 year ago

Fabulous house with beautiful views over the harbour. Accommodation was spacious, comfortable and had everything we needed. Location was very close to the heart of Whitby.

Susan

1 year ago

The house was in a great location with wonderful views and very clean. The kitchen lacked a few basics - salt, cooking oil, etc, but was well equipped with utensils.
The downstairs bedroom had a skylight that couldn't be covered or blocked so the light came in very early.
But these were all minor points as the house was lovely and the check-in/check-out process was very simple.

Morag

1 year ago

Booked this for my husband, brother home from Australia and his friend. They all raved about the place how beautiful and spotless inside and very central. I’ve never been myself …. After their feedback would want to stay … thanks for providing a great place 😉

Natasha

1 year ago

Having read previews reviews, I was worried but didn’t need to be. The house was very clean.
All bedrooms felt like hotel bedrooms, the decor was lovely.
The view from the balcony was amazing. We would definitely return.

Everything was perfect.

Karen

1 year ago

Great location, beautiful views from front of property, quality beds which were so comfortable, range of useful appliances

Host & Stay charge a cleaning charge of £125 per booking but the property was far from clean when we arrived, dirty carpets, stained lounge furniture, remnants of other people's food under furniture. Past guests have mentioned this and H & S say they're going to speak to housekeeping but obviously not happened. Sleeps 8 and only one small broken kitchen bin in the whole property. They even have the cheek to email you at the end of your stay to ask you to leave the place in a clean and tidy condition and take your rubbish home with you...after paying £125 for cleaning!!! I don't think so but at least we didn't have any unwanted long tailed visitors like past guests have had so that was a bonus!

David

1 year ago

Parking was awful,house sleeps 8 with only one parking spot and no.local Park g

Michelle

1 year ago

Great house with modern rooms and bathrooms. Nice entertaining space with views from the balcony.

Anne

1 year ago

Fabulous view and balcony to sit out on . Spacious living/dining room and very well equipped kitchen.
Bedrooms all lovely and really comfy beds .
Great location with pub next door..

Only gripe was no window in twin room for fresh air although it had a skylight window but not major issue.

Heather

1 year ago

The garage

The location was disappointing as set on a very busy main road. The house had full bifold doors to open on the living room floor ..such a pity we had to close due to noise of cars ..motorbikes and pub deliveries next door . I list sleep due to the noise throughout the night . It was really hot weather at 32 degrees..but with no AC in the house and living area set on second floor ! wasn't great. A cereal bowl was dirty in the cupboard covered in butter . Such a shame .

Rob

1 year ago

What a beautiful place to stay. The town house was beautifully laid out with the living room on the 3rd floor to make the most of the amazing views of the boats in the harbour, enhanced by fully opening no-fold doors to make the experience even better. The location is perfect in that it is just far enough away from the main busy area, but close enough (few minutes walk) to get there. A great place to stay !

Paul

1 year ago

The property was modern and beautifully decorated and had a wow factor. The location was close to the centre of Whitby. The showers were great and the beds very comfortable. The kitchen was well equipped (need to take dishwasher tablets though). The view was fantastic.

There was a stain on the sofa. The bi-fold doors didn't close properly so it let in noise and cold in the evenings. Some of the towels and tea towels weren't clean. The throw on the downstairs bed had a stain too. There was dust and dirt under the sofa so in all the property looked like it wasn't cleaned properly. Parking was difficult for more than one car.

Sabrina

1 year ago

This Airbnb is in an absolute fantastic location, right in the centre of Whitby, with stunning views. The host was excellent with communicating right up until the moment we checked in, and when we checked out. Super clean and spacious for the whole family, and our dog!
Only issue is there is a bright spotlight above the bed on the bottom floor bedroom which woke you up early in the morning. Other than that, the most perfect Airbnb for our stay. Would recommend to anyone!
Thank you so much!

Mark

1 year ago

Enjoyed it, excellent location and the pub immediately next door comes highly recommended.

Michael

1 year ago

Great place to stay

Vanessa

1 year ago

The property was very well maintained and decorated to a high standard

The property had RATS on the first night a rat ran across the kitchen floor into a large open space between under the fridge needless to say this impacted or stay. We were told a pest control person would be out the following day, this did not happen.

Liz

1 year ago

We enjoyed a fun long weekend with friends in Whitby. The property was exactly as described and very easy to find. It’s an easy 5 minute walk in to town. The living area is lovely and bright and the balcony was a delightful place to spend time watching the boats go by.

Bethanie

1 year ago

Stunning location and property styled nicely, towels provided were nice along with comfy beds but cleanliness and maintenance had major issues which have been raised on other reviews. Host didn’t seem to care and I received very generic responses. AVOID!!
Broken tin opener, bathroom downstairs lock jams, carpets full of hair, floors very unclean, baseboards dusty and dirty, cups heavily stained, plates had food dried on, shower grout mouldy, shower tiles dirty, setees heavily stained, covered in dog hair, all windows and glass filthy, doors stained with drinks, walls full of marks, rusty toilet roll holders need replacing, only 2 dishwasher tabs, bifold doors badly hung hard to use, doorstop broken in bedroom.
I feel the level of cleanliness was VERY poor for the amount of money we paid for the stay. Sadly a stunning property with hosts who don’t care once you’ve paid!!

Vicky

1 year ago

Property is very nicely finished & furnished. Good sized bedrooms with very comfy beds. Lots of extras such as hairdryers, ironing board/iron, even a washing machine. Fantastic views of the harbour

Advertised as 2 bedrooms having tv’s, but only 1 had.

Kwok

1 year ago

The view excellent. Very enjoyable

The ground floor that room. I think need to improve a bit because the sky light window. In winter or day time is very good.. more bright. But like summer. Day time more longer. When you got to sleep. At 9pm. That was still very bright. We can go to sleep until it getting dark
I through it need to improve. The rest was very good.

Michelle

1 year ago

The location, lovely house.

Sky light in the downstairs bedroom, right above the bed, consequently as soon as the sun comes up, the light shines right on your face. The bed could do with being put on the opposite wall. Lovely room but the bed is in the wrong location. The other double room, the bed is next to a window, where there is a blind, however the security light, from the properties to the rear and side of Costal Townhouse, kept going off, sometimes staying on for a while, again consequently the light waking you up. Again another lovely room, maybe blackout blinds or blackout curtains could solve the light issue.

David

1 year ago

Great location , everything in easy walking distance .
The Pub next door was quiet after 11pm , and no loud music outside .
So long as you’re ok with stairs , the layout works really well . The lounge/ dining area was great , especially with the doors pushed fully open .We all enjoyed watching the boats coming and going .
Having a secure garage is a great feature , especially as parking isn’t Whitbys best attraction !
Wi-Fi was great .

Cliff

1 year ago

On arrival we spent 4 hours cleaning the sticky floors, streaked windows and dirty kitchen. Bad stains on setters and carpets. Worst part was the way host dealt with our feedback. Writing and repeating complaint until 1am on arrival. Futile apologies but no acceptance of responsibility… ‘our policy is wait 7-10 days’ even though I provided full detail and multiple photos. We left that first morning from a 4 day anniversary break that was ruined. Airbnb have taken over the complaint. Don’t use this host.

Phillipa

1 year ago

Fantastic view…..great location

Not properly cleaned considering how much cleaning fee is paid
sofas not comfortable at all and stains and dog hairs on them
carpets on stairs need cleaning
garage door instructions need to be left….shouldn’t have to ring up and get help

Jason

1 year ago

Fantastic location. 2 minute walk to main town and lovely location overlooking the harbour. We made lots of use of the balcony in the sunshine. Excellent contact throughout our stay by host. All rooms were very spacious. We had 3 cars, the property only has parking for 1. There is plenty of room to pull up right outside to unpack/pack. There is free parking over the road but is very popular and unlikely to get a space. There are pay and display car parks close, but again were very busy and we struggled to park. The best option was parking up the hill behind the property. Property was very clean although not perfect e.g some marks on walls, carpets and furniture. Garage door did not open as per instructions, required manual opening, loose door handle on one bathroom. Could do with more utensils, can opener broken. Overall this property is really excellent and we would stay again. Just needs that finer detail addressing to reflect the price paid.

Stephen

1 year ago

very good quality accommodation in a great location .

all good.

Rhona

1 year ago

Fab location, very comfortable beds and fab balcony overlooking the harbour

Earlier check in
Bifold door hard to open
No chopping boards

Laura

1 year ago

Beautiful accommodation in a great location

Rowan

1 year ago

Lovely modern property in a fantastic location on the water front. Views from the main living space on the top floor and master bedroom were glorious. Few signs of wear and tear and whilst the kitchen was a brilliant size there were very few utensils especially when it is listed for accommodating 8 people.

Lisa

1 year ago

lovely place and lovely weekend 🌟🌟🌟🌟🌟

Marion

1 year ago

Fab location and views are great.
Disappointed with cleanliness of the apartment given the amount paid for our stay.
The sofas were stained and carpets too, dirty pots in the cupboards, rubbish left behind from previous occupant, a broken door handle with screws sticking out, dirt behind beds and unclean showers

Kevin

1 year ago

Great location and communication throughout the booking was great. The property is starting to wear with a couple of bits not working but it did not detract away from our stay in any way.

Neil

1 year ago

Communication was good as the owners rang me just as we arrived to advise that the shower in the downstairs bathroom was out of commission and not to be used for the duration of our stay.
The house was as described, in a good location and clean and tidy.

Amy

1 year ago

Gorgeous property in a brilliant location! Beds were so comfortable and it was great having the garage.
Great view and close to everything!

Garage was a bit tricky to open at first and the sofas were not the most comfortable but the property overall was stunning!

Samantha

1 year ago

Fantastic property and location

Abbie

1 year ago

Great location, lovely property but the listing did not mention than the living space is on the top floor - up two steep flights of stairs. We booked because it had a ground floor bedroom so this was a problem for us. A few maintenance issues which needed attention - we have informed the agency who runs it. Good facilities and parking space a definite bonus in Whitby! Well equipped kitchen including nespresso machine. Gorgeous view of the boats in the harbour (a bit further up though-not right in the centre so a much quieter in the evenings) Thanks!

Ellie

1 year ago

This was our second stay at the apartment, and the size and amenities are perfect for a family weekend away! Really straight forward and easy to find and enjoy. Would definitely recommend and I’m sure we will be back to stay again.

Sarah

1 year ago

Fabulous location with great view overlooking Whitby harbour. Garage a great addition. Property as described, a little wear n tear starting to show in places but overall a great place to stay , would recommend.

Deana

2 years ago

Really enjoyed our stay at this property and the townhouse layout worked perfect for a family of 5 adults. Location on the harbour front was perfect for a quiet, relaxing weekend away without having to drive anywhere. Chose this property because it allowed us to take our dog.

Janine

2 years ago

The view was fabulous!
Very clean.

The heating wasn't working when we arrived...until 2pm the following day. It was December!
The door to the front bedroom ensuite was hanging off.
Not many plates.
Sofa's not very comfortable
Really poorly insulated bifold doors

Eric

2 years ago

Stayed here with the whole family for a birthday celebration and the apartment was perfect for our needs. Location was great, did not need to use the car once for what we needed to do.
The hosts were very good, always responsive and helpful with suggestions on where to eat etc.
A very detailed manual was available on site, the heating was amazing with hot water on demand.
I would certainly recommend this apartment and if and when we return to Whitby we would certainly try to get this apartment again.
Thanks to the hosts for all their help.

Jen

2 years ago

Perfect location, lovely and clean accommodation

Angela

2 years ago

Amazing location with superb amenities. Very comfortable and extremely clean.
Would highly recommend. So easy to walk into town.

Stacey

2 years ago

Fantastic location lovely balcony had a great weekend would go back providing it’s cleaned and the carpets and stains all over the furniture have been seen to

Julie

2 years ago

A lovely setting with excellent views. The accommodation is not suitable for people with poor mobility due to the property being over 3 floors. Three bedrooms to the back especially the ground floor master bedroom lacked natural light. Previous visitors to the property must have had dogs with them as hairs on furnishings. Dinner plates undesirable to eat off as chipped.

Ian

2 years ago

the location is fantastic right next to a quiet pub. 5 minutes to walk in to town.

just being picky some of the fitments weren’t brilliant. en-suite door doesn’t shut properly, no dishwasher tablets, dirty sofa and there are more. it wouldn’t stop me staying again.

Fiona

2 years ago

The adults, kids and dogs all had a superb time at the townhouse - we are already planning our return!
Great location and views from the balcony. The rooms are very well positioned to allow everyone their own space if they wanted it. Whitby is a great place for a short break or holiday, with plenty to do, and a lovely clean beach.

Leanne

2 years ago

Great spot, helpful and responsive hosts! Highly recommend a stay here.

Jackie

2 years ago

You’re paying for the view. The rest of the house is NOT WORTH the COST. Furniture is old and stained, there are scuff marks and dents in the walls and the parking situation is more of a hinderance than a help. No signs posted that people can’t park in the drive, so if you put your car in the garage, chances are someone will park infront of it, and you won’t be able to get out. I’ve never stayed in an Airbnb where I had to restock my own toilet roll after a few days, or buy my own paper towels and dish washer tabs. There was a spider in one of the beds, and the freezer was unusable as it was completely frozen over. While I appreciate the fact that the Airbnb allows dogs, the apartment wasn’t properly cleaned from the previous renters and my son found chunks of dog hair on the balcony. Directions for check and parking were unclear, and Customer “service” was a group of people, saying “thank you for the feedback” but never really helping. Spend your money elsewhere!

Sally

2 years ago

Perfect location, close to the shops etc. very spacious bedrooms, the comfiest beds we’ve ever slept on.

Kevin

2 years ago

A fantastic spacious townhouse on three floors, located within walking distance of the town centre. The property is well appointed with amazing views of Whitby Harbour and the town from the second floor balcony The property is well located for nearby restaurants and amenities.

Thomas

2 years ago

The property was so clean and beautifully presented. The location was perfect for visiting Whitby and the pub next door was lovely. Loads of room in the property for everyone to have privacy if needed. The balcony was a lovely way to spend the late evening chilling and relaxing watching the world go by.

April

2 years ago

We had a lovely stay and the views from the balcony are amazing at sunset. Perfect location.

Kyle

2 years ago

Amazing place to stay. Lovely views out on to the harbour. Out of the way of all the hussle and bussle of the main town which is only a 10 minute walk away. There's a few pubs on your walk into town if you do get thirsty which also make the most of the views of the harbour from their retrospective beer gardens

Paul

2 years ago

Brilliant location, super clean and tidy will definitely be back.

Katie

2 years ago

This place is wonderful. The perfect location for a family including an 80 year old and a 3 year old to explore Whitby. The view from the front bedroom and living area, looking over the harbour is beautiful, and on a sunny evening the bi-fold doors can be wide open.

The whole place is very clean, and exactly as described in the ad. Aside from general wear and tear, and some marks on the sofa from the allowance of pets, we found the entire property in very good condition and very clean.

I would highly recommend this location, perfect for a few nights away, and would recommend the hosts for their quick responses and accuracy in the listing. We will definitely be looking to go back.

Liz

2 years ago

Great location, lovely views and everything you need in a property. Watch out for the traffic warden - do not park on the pavement even for loading/unloading. can be quite noisy at night (stuffy if you close windows, noisy if you open them), only until the pub next door closes. Close enough to town to let the teens go and do their thing. We would definitely stay again.

Lewis

2 years ago

Beautiful modern place, great location, near to town with a wonderful view and they were very easy to contact.

Simon

2 years ago

lovely location, great views over the harbour, nice balcony, comfortable beds and clean towels, good tv although when the sun is shining through quite hard to watch, handy to walk to town and a lovely pub next door.

Martin

2 years ago

Brilliantly appointed apartment in fabulous location. Couple of minor maintenance issues reported.

Hannah

2 years ago

Beautiful house with everything you could need for a lovely stay in Whitby. The views from the upstairs kitchen are absolutely incredible.
Perfect location with everything within walking distance. We will definitely be booking again!

Kath

2 years ago

Great location, very clean and the house is just as described and as seen on the photos. Short walk to shops and Abbey steps with good and secure parking in the garage under the house.

Andy

2 years ago

Lovely house, Great location. You might struggle to get large SUVs in the garage, but my Passat was no problem. Brief walk to town or the Abbey. Ideal!

Gareth

2 years ago

First class accommodation, First class location

100% we will be returning.

Julia

2 years ago

Had a great stay in whitby with a group of girls for our friends special birthday. the location was great and the Town House was fabulous. easy self check in and a garage to park one car was a bonus. we would definately be back for another trip.

Gareth

2 years ago

Lovely place! Great location!

Stevie

2 years ago

What a lovely place to stay. The house was as beautiful as the view from the top floor kitchen/living area. Very close to the centre and will definitely be back!

Sarah

3 years ago

Lovely apartment very well located

Louisa

3 years ago

Lovely base to explore Whitby

Joe

3 years ago

This place is amazing. In a great location, spotlessly clean. Powerful showers, hi spec kitchen equipment and amazing views out over the water.

Check in instructions were great. There is a smart tablet in the living room which shows information about your stay and the surrounding area. 10/10. Would highly recommend.

Mary Cecilia

3 years ago

A lovely house with stunning views onto the harbour. The beds were all very comfy. Three bathrooms and a garage were a real bonus for a group of adults. Thank you for a great stay.

Charlotte

3 years ago

Great accommodation with beautiful views of the harbour! Loved watching the boats, sunset and fireworks from the balcony!
Rooms large, modern, well decorated and very comfortable!
Really good location within walking distance from all attractions!
Would absolutely stay again!

Jeanette

3 years ago

Fantastic space for families and groups of friends. Fabulous location with gorgeous views, accommodation was spot on for us with everything we needed. Don’t be tempted to park in front of the garage or you’ll get a ticket like us! Apart from that a fantastic stay.

Amy

3 years ago

Great house in a great location

Kelly

3 years ago

Great stay in a great house in a great location! Thank you

Tracy

3 years ago

A great place to stay in a good position for the town, a very spacious well equipped property, clean & tidy. Good quality decor, furniture & soft furnishings

Emma

3 years ago

Amazing apartment in a great location, we will definitely be back!

Paul

3 years ago

Lovely property in great location for river views, town centre and the abbey.

Malcolm

3 years ago

A great place to stay on the quieter side of Whitby, but only 5 minutes from the swing bridge! Great place, split over 3 levels with lovely views over the marina. The comfiest beds in Whitby for sure and even came with a milk frother! We had a great time and really recommend it as a family place to stay in North Yorkshire

David

3 years ago

The Coastal Townhouse is a fantastic location in Whitby. Its on the quieter side in terms of shops which means less footfall around you. The views from the upper floor Kitchen diner are of the boats in the Marina and as the sun sets you can open up the tri fold doors and bask in the sun while having tea / evening drinks. The pub next door is handy and does not cause any noise issues in the evening if that is a concern. 5 minutes walk and your in the heart of Whitby. 10 minutes and your on the beach. 15 minutes and your at the Abbey (fitness dependant!). The rooms are ideal for a large family or for additional Grandparents! Highly recommended for a bit of luxury in Whitby.

Sarah

3 years ago

The Coastal Townhouse is a great place to stay - a wonderful sunset-facing balcony with wide open doors looking over the harbour. Plenty of space for 8 people and a dog. A great kitchen which is a joy to cook in. There's lots to do (and eat!) in Whitby, and the Townhouse is 5 mins stroll from the central bridge. If you stay in the lower bedroom, bring a sleep mask as the light vent is quite bright early in the morning (but the room is nice and quiet).

Erzsebet

3 years ago

Nice house at a good location. The terrace and the living area are great and everything is in good condition. The kitchen was not very well equipped when we stayed, it was pretty difficult to cook for 8 people. Also, one of the bedrooms didn’t have any windows, only a light well.

Gaynor

3 years ago

Fantastic house, great location, didn’t want for anything, beds super comfy. Would definitely stay there again and highly recommend others to stay there.

Hannah

3 years ago

Excellent location overlooking the marina with an open terrace on the top floor which is in the sun all afternoon and evening. Clean and tidy with all of the facilities we needed for 6 people. Would highly recommend!

Helena

3 years ago

Newly built, well-designed and well-equipped house with fabulous views over the marina. Easily accommodated 7 of us, 3 of whom had to do some work so the wi-fi was very useful indeed.

Christopher

3 years ago

Great accommodation, amazing views from balcony, clean and easy. Great thanks.

Sarah

3 years ago

The townhouse was absolutely stunning. Of course it’s virtually brand new so it was spotless and immaculate.
The quality of the furnishings and kitchen was great.

The location was perfect, a few minutes walk to the port but far enough away that it’s not too busy. The garage was a great addition as parking is limited.

A couple of points that could be improved on, a big clear no parking sign on the garage door, as twice the garage was blocked by illegal parking. Luckily we didn’t need to get out.

The townhouse is so beautiful that we did worry about our toddler on the very pale grey sofas, worrying they might get stained, a stair gate needed on the top floor. I wouldn’t say it’s an ideal apartment for toddlers as we worried about those points and her being on the balcony.

But overall we had a great stay and would definitely stay again.