Michaela

1 week ago

It’s in a great position and was very well equipped. It’s beautifully decorated and has an outside seating area.

We loved the property and are planning a return trip next year. It would have been lovely to have seat pads in the kitchen as we spent most of our time around the kitchen table. Oven gloves would be great too, sorry if they were there and we didn’t find them.

Lewis

2 weeks ago

This was a perfect place to stay for a weekend in Whitby. The location is ideal, as it's walking distance from the centre whilst being far enough out that it feels peaceful. Great value home with good amenities.

Alison H.

1 month ago

8 of us aged 10 to 61 and everyone loved the location and the house. The kitchen is a fabulous welcoming space very well equipped with everything we could need and more.

Peter

1 month ago

If you find yourself looking for a great place to stay in Whitby, don’t look any further than Austen House. Great location, every single amenity you can think of is provided, we are visiting from Australia and had a family get together somewhere different.
The kids young and old enjoyed all the games provided and sat together around the kitchen table enjoying quality time.
Sorry to rabble but just returned home and miss the place already.

Alison

2 months ago

Configuration of bedrooms works very well, great facilities, hosts very obliging

Only tiny detail was the oven took a while to cook bit as I say everything was great.

Vicky

2 months ago

The house was perfect for a family. There was plenty of space for children to spread out and a lovely, more formal living room for the adults. There were all the essentials and more to ensure we were comfortable, and the location was perfect for strolling back and forth to the main attractions in Whitby.

There was a small discrepancy in the parking information provided. The website states that two parking permits would be provided. However, on the app and on arrival, we discovered that there was only one. It was not a massive issue with a pay for car park very close by, but something to take into consideration as the parking fee for our two night stay was quite large.

Vicky

2 months ago

The house was perfect for a family. There was plenty of space for children to spread out and a lovely, more formal living room for the adults. There were all the essentials and more to ensure we were comfortable, and the location was perfect for strolling back and forth to the main attractions in Whitby.

There was a small discrepancy in the parking information provided. The website states that two parking permits would be provided. However, on the app and on arrival, we discovered that there was only one. It was not a massive issue with a pay for car park very close by, but something to take into consideration as the parking fee for our two night stay was quite large.

David

2 months ago

great venue and location, had a great stay

Kate

3 months ago

If you have mobility problems this may not be the best place to stay. It’s a lovely town house over 4 floor, with kitchen in the basement. Lots of stairs!
There was very little toilet roll or hand soapbut we had towels and the kitchen was well equipped.
Comfortable bed, tastefully decorated and very well located.
Really clear and helpful instructions and info regarding the house, parking and local attractions.
Highly recommended. Would stay again.

Hayley

3 months ago

Stayed for 2 night, absolutely beautiful! The beds and pillows were a dream. Had a travel cot and night chair also. Sofas were very comfortable. There is a car park across the road for a small fee. I will 100% be staying again, I didn’t want to leave! Less than 5 mins to walk to the arcades etc on the front. Pictures don’t do it justice

Helen

3 months ago

We had an amazing stay, Austen House is a beautiful home and close to the centre of whitby. An ideal base for the perfect weekend break!

Robert

4 months ago

Beautiful property, very spacious

Claire

4 months ago

It was nicely decorated and it was big enough to accommodate us. The photo’s don’t do it justice.

n/a

Bobby

5 months ago

Perfect for a girls weekend away. The first AirBnb we've stayed in as a group that we didn't want to leave. There was plenty of space and toilets/showers. We felt together but not on top of each other. We especially enjoyed the kitchen with wood burner. spent most of the time in the house, sat around the table. What a cosy space! We didn't use the front room as it was too formal and not inviting to us. However, it was a beautiful room.

Michelle

5 months ago

Location

Nothing

Michelle

5 months ago

Location

Nothing

Tracey

6 months ago

Exceptional House. 6 of us (3 couples) stayed from 30th December 2024 for 3 nights. All rooms were spacious clean and very tastefully decorated. The house was warm and very welcoming to the eye when you first arrive. beds were comfortable, and bed linen was carefully chosen and matching and spotless, everywhere was spot on. We wouldn't hesitate to book this House again. Well done to the owner Austen House is a Great place to stay. 5***** K,T,J,C,H,T.

Only issue we found was there wasn't enough serving Bowls in the Kitchen, we did cook some meals and the lack of Large serving dishes was apparent - other than that the kitchen didn't lack anything.

Charlotte

6 months ago

We had a lovely stay at the property over the Christmas holidays. It’s a beautiful house, the location is fabulous. We had views of Whitby Abbey from our bedroom. The welcome fizz and Christmas Tree in the lounge were a nice touch.

A couple of negatives that could have been improved on, the lamp in the hallway was broken, the electricity socket for the lamp and TV in our bedroom didn’t work. Also the remotes for the bedroom TVs were missing. We found a selection of remotes downstairs but all needed batteries. We all agreed that the pillows in the bedrooms were rubbish, missing protectors and generally didn’t offer any support. There was also a half used, dirty loo roll in the basement loo. Finally the house is ready for a deep clean, very dusty behind the TV, furniture etc.

Charlotte

6 months ago

We had a lovely stay at the property over the Christmas holidays. It’s a beautiful house, the location is fabulous. We had views of Whitby Abbey from our bedroom. The welcome fizz and Christmas Tree in the lounge were a nice touch.

A couple of negatives that could have been improved on, the lamp in the hallway was broken, the electricity socket for the lamp and TV in our bedroom didn’t work. Also the remotes for the bedroom TVs were missing. We found a selection of remotes downstairs but all needed batteries. We all agreed that the pillows in the bedrooms were rubbish, missing protectors and generally didn’t offer any support. There was also a half used, dirty loo roll in the basement loo. Finally the house is ready for a deep clean, very dusty behind the TV, furniture etc.

Jo

6 months ago

This is the second time we have stayed here and it was still as perfect as the last time we came a year ago. The house is exactly as described and has to be the best equipped we have stayed in. The location is perfect for a weekend in Whitby with shops restaurants and pubs literally on the doorstep, although the location is very private and quiet. Would definitely recommend and we are hoping to stay again.

Penelope

7 months ago

The layout, nice dining kitchen

All was what I exoected

Penelope

7 months ago

The layout, nice dining kitchen

All was what I exoected

Lindsey

7 months ago

Beautifully presented house, extremely homely and comfortable. Spacious rooms. Lovely views. Welcome basket and a lovely surprise bottle of wine in fridge. Would definitely recommend.

Gary

9 months ago

The location
Spacious accomodation
Comfy beds

Felt like they were a bit mean with basic provisions.
Only 1 bin bag provided, family of 8 staying 4 days, preparing meals e. c. t 1 bin bag not enough.
No recycling facilities all rubbish goes in same wheelybin hence kitchen bin filled up quickly.
No dishcloth /sponge provided to wash pots, or wipe down surfaces/table or clean the hob with.
only 1 tea towel for family of 8 staying for 4 days. Dishwasher provided but some pots we needed to wash.
1 inch of washing up liquid provided, no hand soap or hand towel.
Supply of toilet rolls didn't last 5 minutes.

Property didn't look or smell very clean.
Very dusty in lounge, kitchen lights thick in dust, cobwebs. Dirty washing left on washer. No washing pods, just an empty tub!

Didn't expect for price we paid to have to go out buying bin bags, dishhcloths, toilet rolls, e. c. t

Ben

9 months ago

Lovely home, clean and well laid out. parking not ao good, permit provided although it was hidden in the draws and took some finding. parking with permit was the hard part as at the time you get to check in all parking in w zone is full and remained full for the weekend, had to park else where. the car park next to the house has very bad reviews in getting ticketed when paying online, so had to go further afield. other than the parking the house was perfect

Sophia

10 months ago

Great house in a fantastic location. Would highly recommend.

Ann-Marie

10 months ago

Fantastic property in Whitby, would highly recommend.

Anna

11 months ago

Austen House at Whitby was a home from home stay. Everything that we needed, very spacious, lots of stairs! Grandad bagged the nearest bedroom! Beds were comfy. Gorgeous huge sash windows... we did struggle to have these open in the warm weather as the dog would have probably tried to jump out. We were really panicking over the parking but we got 2 spots straight outside the house. An amazing base to explore Whitby. A walk to Sandsend (or bus!) to visit The Hart pub is a must. As is The Stables just outside Whitby. Crabbing on the pier for the kids! Would definitely return.

Samuel

11 months ago

for the price the house was amazing. I dont think the pictures of the kitchen/dining area do it enough justice. would 100% recommend staying here.

Jean

1 year ago

Central location & space & little touches like the welcome basket & all the games & jigsaws were much appreciated.

One of the showers was very slow to empty & some, but not many areas, could do with a more thorough clean.

Sarah

1 year ago

Overall we had a great time staying at Austen House! It's really nice and spacious and a good location for being able to walk to lots of places around Whitby. Easy to check in with the keybox too.
Parking was a bit tricky on the day we arrived as it was a Saturday and streets quite busy, but most other days during the week we were able to park in the streets nearby using the permits or find some free parking a few streets away.

Dan

1 year ago

Great house, in an excellent location.

Gudula

1 year ago

Sauberkeit in der Küche

Heather

1 year ago

This is a beautifully appointed house. Lovely high ceilings and big windows. Furnishings very smart and comfy. The basement kitchen diner is a particularly charming room as it has a lot of light for a basement. There were 5 of us over the four bedrooms and we did not feel cramped or short on facilities.

Jenny

1 year ago

A fantastic house, just a very short walk away from the shops, bars and restaurants of Whitby. Situated on a very quiet side road with parking right outside the front door it was a great place all round. The house itself is across 4 floors so be mindful of that with very young children or those with mobility issues. House well equipped and beds comfortable. Great that dogs are welcome too. Highly recommend.

Thelma

1 year ago

Well presented and decorated property. Location good and well equipped.

Too many stairs for older people. Disappointing outside area, not clean. Socket not working in top bedroom. Clean enough but paper under bed and roll top bath. Keysafe was hidden by basement shutters open and could not lock it when leaving.

Stella

1 year ago

Amazing location in Whitby and the house was beautiful. Located close to parking and very tidy, would 100% recommend

Fiona

1 year ago

Had a lovely stay. Didn’t expect to have to pay a waiver the week before in order to get check in details tho.

Simon

1 year ago

Austen House was a great place to stay. There were two families with 4 kids in total and it never felt cramped thanks to the abundance of space. Kitchen was excellent, living areas were a restful break, bedrooms were great sizes and the location was perfect for exploring all that Whitby has to offer.

Dawson

1 year ago

The location was excellent , few minutes walk to the harbour.
House was spotless, beautifully decorated with very comfortable beds

Nothing at all

Gloria

1 year ago

Location

Stairs

Virgil

1 year ago

The house and location was fantastic.

Nothing

Nicola

1 year ago

Thank you for a lovely stay. We really enjoyed the location of the property everything was in walking distance.

Tracy

1 year ago

A beautiful house within walking distance to all Whitby has to offer. It was super clean, with everything you would need for a few days away from home. Spacious rooms/kitchen, comfortable beds, three bathrooms, well equipped kitchen. A welcomed touch was the wine, milk and cookies on arrival. The parking permits were great as we literally parked outside the door. I would definitely recommend this place, although you need to be fairly fit as there are lots of stairs!

Alexandra

1 year ago

Excellent property, clean and comfortable beds, great view of the harbour from the top floor. Everything we needed was there, would absolutely book again. Thank you.

Katie

1 year ago

The house was lovely, just what I expected from the images. Fantastic location, the scratch cards for parking locally were much appreciated. Overall a great stay and we will definitely stay again when next in Whitby!

Charlotte

1 year ago

We loved the house, it was very tastefully decorated and extremely clean throughout. The living room is slightly different to the image in the photos, it has been redecorated since and looks great and even better than the photos. Each room was really well kept and the beds were very comfortable too. The bath in the top floor bathroom was really spacious and great for a relaxing bath. The kitchen was also really spacious, and we loved the big family table. We loved the location, it was only a couple of minutes walk to the shops and into the centre. A really lovely property, one of the nicest holiday rentals I have stayed in. It felt like a home with every detail thought out. The complimentary wine and biscuits were also really appreciated.. The company host and stay were also really responsive to any questions and I had and provided lots of information beforehand, with a link to a website with everything you need to know about the property, which I have never had before and it made it less stressful when locating the house. The free parking passes are also a great addition and again another great personal touch.

My only slight negative was the shower on the middle floor wasn't the most powerful, but it was fine for the duration of our stay. The house has lots of stairs which we were fine with, but just a note for people who may struggle with stairs. The house is an old three story property with a basement, which is typical in the centre of Whitby.

Liam

1 year ago

Great place to stay. Had a fab weekend.
The kitchen area is a great space for communal entertainment. The living room similarly is set up really well and 8 people can comfortably hang out together.
Few issues including a door that was coming away from its hinges and a towel that had some strange burn marks on it. But overall very high standard of quality and cleanliness.
Would stay here again.

Tom

1 year ago

Absolutely fantastic in every way.

Oliver

1 year ago

Good location , easy parking , clean house , very enjoyable

Rachael

1 year ago

Property was just as described. Excellent.

All was grrat.

Kerry

1 year ago

The property is in a great location. It is well equipped and spacious.

It is spread across 4 floors. The living and dining areas are on separate floors. It could do with a good spring clean.

Jo

1 year ago

We have stayed in and around Whitby at this time of year for the last few years, love the Christmas feel and it’s not too busy. This is the perfect location!!!! The house was cosy and had everything we needed for a fabulous stay. In fact this is the best equipped house we have stayed in. Would absolutely recommend, hopefully we will be back soon.

Lorraine

1 year ago

Great location. Kept to a high standard. Well equipped

Upstairs loo didn’t flush well!

Lindsay

1 year ago

A great house in Whitby, perfect for two families of four and it was great that our dog could stay too. No issues at all, we’d definitely book here again.

Marianne

1 year ago

This house was a brilliant find for seven of us in a great location. The house was spotlessly clean, a welcome basket was in the kitchen on arrival. The decoration is very tastefully done and I could definitely live there.

If we come to Whitby again, I would have no qualms about booking.

Thank you.

Laurence

1 year ago

Really great place to stay, home from home. Had everything we needed. Will definitely be back.

Elizabeth Jane

1 year ago

We had a great stay in Austen House - the location is excellent, so central and lots of parking options nearby too. We had a great time on the beach, eating delicious brunch at Lush Cafe down the road, enjoying the views of the Abbey and making the most of the spacious kitchen/dining area and living room. Everything was comfortable, spacious and ideal for a long weekend with a group of friends.

Pauline

1 year ago

The close proximity to the centre of whitby.

The late check-in time, then the early checkout.

Nicola

1 year ago

We had a fantastic stay and the location is perfect for walking into central Whitby.

Maxine

1 year ago

The property is beautiful clean and comfortable and very spacious.

One of our guests were bare feet in the kitchen and stood on broken glass, we had only just arrived so it must not have been cleaned properly. Also a few cobwebs in the basement toilet with spiders in.

Janet

1 year ago

Good house in a good location.
If you have problems with stairs this house would not be suitable.

Helen

2 years ago

The size and homeleness

A lot of stairs, but was to.be expected

Alan

2 years ago

The property was very close to the centre of Whitby. The rooms were clean and tidy, with areas to relax. DVDs were provided and we relaxed later watching some vintage Fawlty Towers. The kitchen was also very nice, with plenty of space.

Parking wasn't easy and someone hit my car, whilst it was parked. Also, you have to pay a £250 deposit, which they hang on to for a month, which doesn't seem fair. Given they have your credit card number, they are able to take money for any damages. I suspect this simply makes their bank balance look good.

Tony

2 years ago

Very clean and spacious and prime location
Would definitely book again

Fred&liz

2 years ago

The house was beautiful, clean and comfortable.

Parking was difficult, permits were not left, one car got ticket and pranged, one car had to pay parking charges. Took alot of our weekend up trying sort.

Helen

2 years ago

Lovely house to stay in, the rooms were really spacious and the kids loved that it was spread across 4 floors. Great views from the top floor! We felt right at home.

Jan

2 years ago

velmi velký, pohodlný a komfortní dům, výborně vybavený

extra náklady na pojištění proti poničení vnitřku (setkal jsem se s tím poprvé v životě - proto přece platím drahé nájemné, je to riziko podnikání...)

Stephanie

2 years ago

Beautiful house in a great location

Kat

2 years ago

Perfect place to stay. We were in Whitby for a wedding.
Check out is pretty early (10am) which seems unusual.
House was lovely.

Nina

2 years ago

A lovely house with lots of character. There was plenty of room for two families over the four floors. We loved the location, close to the town and beach, but quiet and with great views of the abbey.

Alan

2 years ago

lovely place in a good location.
plenty of space and comfortable beds,
everything provided.

Mandy

2 years ago

Perfect location

David

2 years ago

It's more than 700 yards like it said in the app.on tops of a big that wasn't mentioned. But a lovely place to stay

Sarah

2 years ago

Lovely house in a central location with great views. Just be aware there's a lot of stairs. Lovely comfortable living room, massive kitchen with everything you could ask for. Only problem we has was the parking permit was downstairs in the kitchen where the coffee and tea were, would have been much better to leave it on the hall table. And I hope the dirty socks have been removed from the chest of drawers in the bedroom!! But would still stay there again.

Joanne

2 years ago

had everything we needed and in excellent location,beautiful house

everything was perfect

Sara

2 years ago

A beautiful house great for small groups. The house is conveniently located near the Town Centre, shops, seafront and pubs/restaurants.

Lee

2 years ago

place is exactly like it looks on the pictures, excellent

Joan

2 years ago

An absolutely beautiful house in a great location. We stayed as a family and the layout of the bedrooms suited our needs perfectly. It is a well set out comfortable house.

Nothing

Kari

2 years ago

Staying at Austen House was lovely. The house was exactly as described and the location absolutely perfect. We visited during a particularly busy weekend so parking was a bit hard to find but still worth it.

Alex

2 years ago

Great location - a short walk from town.

Anna

2 years ago

Wonderfully spacious property in a superb location!

Shower in top floor bathroom

Robert

2 years ago

Great location good facilities

Everything was satisfactory

Ella

2 years ago

We enjoyed our stay. Great location, good size house for two families.

Rebekah

2 years ago

The property was wonderful. The location was fantastic and this was one of the best properties we have ever stayed in when visiting Whitby. The house was beautifully decorated, with high levels of detail across all areas of the property. There are two pieces of advice that I wish I was aware of before we arrived: firstly if you are visiting in the peak of summer - parking is a nightmare. We had two cars (the house capacity is 8people, so this is not unusual) and we could not find any parking near the property and had to pay in a car park for the first 2 days. There is a public car park close by, however there was also no space in there. We requested a second parking permit, but had to pay additional for this. The other thing to mention is that this property is not completely ‘child-friendly’ there are a number of stairs which is very difficult with toddlers. My son is two and was obsessed with going up and down which made it stressful - this could be eliminated easily with stair-gates which I would definitely recommend.

However, apart from the parking and stair-gates - this was a perfect property and we will definitely stay again (when the children are a little older).

Rebecca

2 years ago

We had a great time in the Austen house. It was clean, beds were super comfy, the upstairs shower was lovely and communication with the host was good. Totally recommend it will definitely go back again. Thank you 😊

Shani P.

2 years ago

If you want to stay in the heart of Whitby, close to the beach, then this is a great property. The beds are very comfortable.

Anne D.

2 years ago

Loved our short stay in Whitby, the location was great. Parking a little tricky but permits were left in the property which was great. The house was very clean and well equipped. We had 3 generation of family stay and it was a great getaway!

Peter

2 years ago

Only problem was difficult parking arrangements

Richard

3 years ago

This house is wonderful for the larger group. The rooms are a great size. The proximity to the beach and esplanade is wonderful. It's only a few minutes walk to most shops and pubs/bars/restaurants. It is uphill on the way back home from the water though so bear that in mind. Our group of 4 adults and 3 teenagers loved it.

Communication with the hosts was easy and promptly answered and the amenities and little touches in the house make you feel welcome, cared for and comfortable.

Sharon

3 years ago

Perfect location, within walking distance of the centre of town - but far enough away to not be disturbed. Spotlessly clean and everything you needed to stay for one night or 3 weeks. The beds were sooooo comfortable and the towels were soft and still looked brand new. All the furniture was high quality and the added extras like the dishwasher, TVs in all the bedrooms, sound system just made it even better. Communication with hosts was excellent - responses were within minutes of any queries/questions we had. Would definitely recommended staying here when in Whitby

Only one set of keys, there were 8 of us staying and we all wanted to go out at different times and come back at different times, we used the key lock, but its difficult to see at night, good job we had phones with torches.
No glasses in the bedrooms - it was a long walk down to the kitchen from the top floor in the middle of the night for a glass, however these are just suggestions - NOT complaints

Linda

3 years ago

the location was good

the walk-in shower wasn’t very good on the second floor

Fiona

3 years ago

Great location - short walk to all the main attractions, plus some great nearby places to eat and drink including those recommended by the hosts. Super house for a group/family to share with lots of space and light. Highly recommend.

Andrew

3 years ago

We enjoyed our stay at the beautiful property right in the middle of Whitby. Property was clean and ready for our arrival and was well equipped.

Vicky

3 years ago

Beautiful house and great location!

Jacqueline

3 years ago

Property is pretty and large, in good position 5 mins from beach and town
Everything clean and plenty of equipment in kitchens Beds and lounge all comfy

Small issues
- no handle on grill pan ( no oven glove) so had to use tea towel ( only one supplied so got messy very quickly) so also burn fingers!!
- Also a jcloth to clean surfaces useful
- Only other thing - electric shower on middle floor only a dribble comes out

Overall tho we all loved the place and had a great stay
Staff very helpful and answered questions very quickly
Thank you

Michael

3 years ago

very spacious to accommodate a large family
and central to all access to the views

Marcelo

3 years ago

Excellent property. Very well located, ideal to walk to shops and restaurants into the old town. Well prepared to receive guests. We had a great weekend !

Matthew

3 years ago

Great place

Julie

3 years ago

Great central town location. Large, nicely decorated and furnished house.

Steep steps to access the front door but we used the back door once we were settled in.

Jane

3 years ago

Perfect location in the middle of Whitby. The house was spotlessly clean , lovely and warm and the beds were so comfy. They are also dog friendly which was a bonus for us. They though of everything in the kitchen and was great for a group of friends.

Daniel

3 years ago

Very comfortable and characterful house, just minutes on foot to the shops, harbour and West cliff and beach.

Liz

3 years ago

Great house to stay in. Comfortable, warm and well equipped. Good location

Keeley

3 years ago

Rented a house so bought own food to cook, but plenty of cafes and restaurants in the local area

Nothing, perfect

Matthew

3 years ago

Great house, deceptively spacious and well located.

Gemma

3 years ago

Lots of communication, everything about the house was made very clear and the house was beautiful

Carole

3 years ago

Good accommodation great location

Jack

3 years ago

Beautiful house, great hosts and a perfect location. Everything you could ever need provided and all the lovely sights of Whitby within walking distance. We thoroughly enjoyed our stay. Thank you.

Peter

3 years ago

Plenty of space for 8 people. Excellent facilities. Great location for Whitby centre & sights

Nicola

3 years ago

Really lovely house in a great location. Everything to do in Whitby in walking distance. Hard to park 2 cars near the house but permits left for us to use around the area is very helpful.
We took dogs that like many only like to do their business on grass. The house only has a small concrete yard so had to take them to a grassy area first and last thing on a night which was only a few metres from the house.
Perfect house for families!