Shreya

1 week ago

Mirror in other bedroom
Bathroom door doesn’t lock

Carl

3 weeks ago

The location and large two-bedroomed apartment.

The electrical smart meters etc in the hallway locked quite dangerous should be covered.

Steven

3 weeks ago

Fabulous flat. Have stayed in Saltburn a few times including a certain hotel. This was the best one yet. So much space and so quiet. Has everything you need. It is above a charming pub but you can't hear anything. Just a minutes' walk away from the excellent Italian and Thai restaurants, also shops, supermarket and the cliff lift. A real winner!

One negative, ditch the microwave, it is full of rust?

Steven

3 weeks ago

Fabulous flat. Have stayed in Saltburn a few times including a certain hotel. This was the best one yet. So much space and so quiet. Has everything you need. It is above a charming pub but you can't hear anything. Just a minutes' walk away from the excellent Italian and Thai restaurants, also shops, supermarket and the cliff lift. A real winner!

One negative, ditch the microwave, it is full of rust?

Joanne

1 month ago

Clean opened planned and spacious beautiful windows

No where to hang coats and kettle could do with being limescaled but overall an enjoyable experience and would definitly come back

Joanne

1 month ago

Clean opened planned and spacious beautiful windows

No where to hang coats and kettle could do with being limescaled but overall an enjoyable experience and would definitly come back

Annette

1 month ago

Location and decor

Single beds are really creaky and mattress very soft. We got locked in apartment block due to faulty entrance door, this was resolved next day on our insistence. Had no hot water or heating after 1st night. We contacted host and stay to resolve this but were told owner didn't reply to their messages, so problem not addressed. Spoiled our time when in apartment. Very poor communication throughout our trip.

Annette

1 month ago

Location and decor

Single beds are really creaky and mattress very soft. We got locked in apartment block due to faulty entrance door, this was resolved next day on our insistence. Had no hot water or heating after 1st night. We contacted host and stay to resolve this but were told owner didn't reply to their messages, so problem not addressed. Spoiled our time when in apartment. Very poor communication throughout our trip.

Robert

1 month ago

lovely spacious living area/kitchen, clean, light, modern, quiet. Large comfortable bed too.
It's above a pub, but don't be put off - it's a quiet pub and the apartment is 2 floors above, so very quiet.

too much (auto generated?) communication prior to our stay, which has the effect of creating anxiety...(new message from etc.)
Keep it simple and please dont communicate on different platforms. I didn't realise the keycode was in a text message.
Though fine for us, a family would find the amount of cutlery rather small.

Robert

1 month ago

lovely spacious living area/kitchen, clean, light, modern, quiet. Large comfortable bed too.
It's above a pub, but don't be put off - it's a quiet pub and the apartment is 2 floors above, so very quiet.

too much (auto generated?) communication prior to our stay, which has the effect of creating anxiety...(new message from etc.)
Keep it simple and please dont communicate on different platforms. I didn't realise the keycode was in a text message.
Though fine for us, a family would find the amount of cutlery rather small.

Amanda

1 month ago

The property was spotless clean and in an ideal location close to all amenities and restaurants.

Everything !

Daniel

2 months ago

Clean, spacious and modern design. Warm and very soundproof.

Could have done with somewhere to hang coats and store shoes, bags etc but being very picky, it didn’t really matter that much.

Laura

3 months ago

Very clean, quiet location, spacious upstairs.

Ran out of hot water during third shower, no glasses other than for wine.

Laura

3 months ago

Very clean, quiet location, spacious upstairs.

Ran out of hot water during third shower, no glasses other than for wine.

Elisabeth

4 months ago

Lovely and clean. Modern decor. Everything we needed in the kitchen. Lovely and warm and in a great location

We liked everything

Elisabeth

4 months ago

Lovely and clean. Modern decor. Everything we needed in the kitchen. Lovely and warm and in a great location

We liked everything

Stephanie

5 months ago

Place was lovely, really stylish, right next to a hairdressers and a pub so well placed as we were in the area for a wedding. Lovely and warm when we arrived, which was welcomed in the middle of winter as it was after teatime and we were freezing. Can't fault the place, it had everything we needed with some nice extra touches - milk and teabags, nice coffee machine, highchair to name a few. Would definitely choose to stay here again if was in the area and I'm usually the type of person who likes to try different places to tick them off the list. Thanks for a lovely stay

No complaints at all, maybe suggestion of leaving an extra toilet roll if guests are staying 2 days but normally I'd take with me if I remembered. Also maybe a frying pan, we used a different one for eggs without any problems. Really these aren't things I didn't like, merely a suggestion for the next guests but we all thoroughly enjoyed the stay and were impressed. Thank you

Stephanie

5 months ago

Place was lovely, really stylish, right next to a hairdressers and a pub so well placed as we were in the area for a wedding. Lovely and warm when we arrived, which was welcomed in the middle of winter as it was after teatime and we were freezing. Can't fault the place, it had everything we needed with some nice extra touches - milk and teabags, nice coffee machine, highchair to name a few. Would definitely choose to stay here again if was in the area and I'm usually the type of person who likes to try different places to tick them off the list. Thanks for a lovely stay

No complaints at all, maybe suggestion of leaving an extra toilet roll if guests are staying 2 days but normally I'd take with me if I remembered. Also maybe a frying pan, we used a different one for eggs without any problems. Really these aren't things I didn't like, merely a suggestion for the next guests but we all thoroughly enjoyed the stay and were impressed. Thank you

Clare

6 months ago

Spent a lovely couple of nights at Apartment A. The apartment was spotlessly clean with all necessary equipment. Excellent location. Would definitely go back.

Lisa

6 months ago

How spacious bright and airy it was

The beds weren’t that comfy mattress in main room is way too soft

Lillysu23

7 months ago

The location was brilliant close to supermarket, butchers, bakers, cafes, bars and bus stop. Also close to the beach. The lighting in the apartment was great so many places have mood lighting so you can't see to pack.

The entrance is grotty and you wonder what you have booked, there is nowhere to wipe your feet so the stair carpet is grubby, but once you reach your apartment it is OK.

Keith

7 months ago

Central heating control was not working. Phoned Host & Stay who said they would get back to me but didn't, emailed them when i got home and still had no reply, very disappointed.

Helen

8 months ago

The location was excellent
Very comfortable and well appointed apartment

The shower was lukewarm

David

8 months ago

Excellent location, very roomy

Could have done with a few little home touches- no oven gloves, no hooks for coats etc, minimal cooking utensils

Fiona

8 months ago

The decor and space

Needs a dressing table, nowhere to do hair and make up.

Laura

8 months ago

Good location-close to train station, short walk to beach
Large apartment
Tea, coffee etc provided upon arrival
Easy to access building

Stain on carpet (wet) in main living area when we arrived
Hot water nozzle on shower jammed so could only have luke warm shower
Plug wouldn't stay in the bath so unable to have a bath
Communication was very poor, although there were a lot of automated messages regarding checking in and out, I sent multiple emails and messages regarding issues we were having only to be replied to when it is too late.
Yesterday a man knocked on the door claiming to be the owner with another person claiming he wanted to show this other person an empty apartment? My husband did not let them in and surely if you are the owner, you know which Apartments are occupied?
The apartment was also quite dusty, cobwebs up in the corner of the room.

Joanne

9 months ago

The location is good and the actual apartment is spacious and very light and airy.

The entrance hallway was grubby and unsightly. The beds were uncomfortable. The bathroom has mould around the bath. The wardrobe doors and window blind broken, there were stains on the living room carpet.

Robert

9 months ago

Fantastic location and spacious property

Not maintained or clean

Russell

9 months ago

Great location, spacious, good facilities.

Some stains on carpet and one set of bedding. Shower was a little cool.

Wendy

9 months ago

The lock box was a little stiff, But we got the keys out eventually.

The TV get losing signal, which made watching anything imposible.
Could have done with a hook on the bathroom door for towels/clothes.

Nadine

9 months ago

Airy and spacious apartment in the centre of Saltburn, near the railway station and very quiet. The kitchen was well equipped and there was plenty of space in the living room.

The shower wouldn't heat above lukewarm.

We received several emails emphasizing that guests would be held responsible for any damage, then found (minor!) broken/missing items on arrival. Communication could have been better - any messages resulted in several unnecessary automatic responses, including another warning about damage, before we were answered (politely and helpfully) by a real person.

Kelly

9 months ago

Absolutely amazing couple of days break away in Saltburn by the sea. Fantastic apartment, great find, very spacious, very clean and perfect location for our 3 days at the beach on what has been the hottest days of the year so far! Great place to relax and lay our heads at the end of a busy day, all slept well and apartment had everything we needed. Will definitely be recommending to friends.

Susan

10 months ago

Location Property was perfect for us as two couples. Very comfortable

A few stained sheets. Broken lock in bathroom door. A few places it wasn’t as clean as it could be.

Amowe

10 months ago

We really enjoyed our stay here. It was a home away from home. The apartment matched the pictures and description. This is a very beautiful apartment in a serene and calm environment. It's very close to Sainsbury's and within walking distance to Spar and the beach. Easy check-in and check-out. We really had a great stay. We might be back here again later in the year.

Margaret

10 months ago

Amazing apartment .everything you need on hand . Location brilliant . Very clean

Jason

10 months ago

The property was fine , however the £25 non refundable security deposit wasn't made clear at the time of booking booking, so its basically a hidden cost of almost an extra 10% , what the justification is on actually not refunding the fee is I'm not sure either

Alison

10 months ago

Lovely presentation and decor
Great location

Wi-Fi poor
Tv kept loosing connection I presume due to poor wifi
1 toilet roll 4people 4nights
No salt and pepper or oils or herbs

Robert

10 months ago

Accommodation was comfortable but shower had black mould in shower remedied by purchase a cleaner

broadband & TV reception were intermittent

Richard

10 months ago

Location. Ample free parking. Close to the shops and beach.

Host & Stay offered an extra night at a discount before I had even booked in. Yet 3 days later still unable to get a confirmation of the extension or pay! Went elsewhere for 2 nights. Very poor service.

Sean

11 months ago

Modern, very comfortable and good location in the centre of town

Check out time earlier than most and can not be extended

Laura

11 months ago

Location. Comfy bed. Nice living room.

Food remains on the baking trays and dirty dishes. Broken TV remote. Only 3 knives. Broken blind in main bedroom. Dirty shower cable, tap area and shower screen. Only get hot water in the shower by turning on the cold sink tap.

Lee

11 months ago

Clean and comfortable
But we o let used the beds and shower as was travelling for work so did not need kitchen or lounge etc

Deposit bond of £250 then 9 days after stay before refund of £240 cause of a admin fee
All booked thought booking.com and never knew about the extra charge till we was ringing up to get access
I should not be charged a admin fee for getting the money back
And it should be one price is for everything all inc
As trying to claim the money back for a work trip is now a nightmare won’t be booking again it’s really put us off using them

Natalie

11 months ago

Great location, nicely decorated, clean and very well equipped overall

If I had one criticism it would be to have more glasses for drinking water / juice and to have some kitchen roll but that’s literally it!

Ben

11 months ago

Decent location and comfortable

Was a bit unclean and not enough cleaning products for hand washing kitchen utensils and cleaning kitchen sides.

Paul

1 year ago

Location good. Neighbour hood not the best!

Only 3 wine glasses and beer glasses

Georgina

1 year ago

Lovely apartment, central, light and spacious. Only a couple of things - the shower didn't run hot, instead was on the edge between tepid and slightly warm, and kitchen lacked glassware apart from wine glasses. Neither an issue for us staying one night, but on a longer stay maybe could be. Otherwise comfortable, thanks for having us.

Sarah

1 year ago

The apartment was clean and comfortable had everything you would need the letting company where excellent as well did everything to make your stay the best it can be

Emma Jayne

1 year ago

It was okay. Disappointed that there were a lack of consumable items available such as toilet roll, kitchen roll, hand soap (in the kitchen), cleaning supplies, salt, pepper, oil. We had to go out and buy most of this stuff when we arrived, not ideal.
We did ask host and stay for some cleaning supplies at least so we could clean the apartment during our stay, which they said they would deliver, but never did.
We also didn’t know it was above a pub that had live music at the weekend and it felt like the live music was in the apartment with us, it was so loud. I’ve seen other reviews mention this so it’s a shame that host and stay haven’t updated the description to pre warn people. It would have been nice to know.
The location is great and Saltburn is lovely. The bed is comfy.

Bex

1 year ago

Lovely and spacious. Plenty of space for 2 adults and 3 kids. Walking distance to the beach and restaurants etc. lovely and quiet

Just a couple of little maintenance issues which absolutely did not affect our stay at all.

Marc

1 year ago

Location, size of property, parking, cleanliness and price.

First impressions in the hallway of the property were a bit misleading. Once upstairs and inside the apartment I was more than pleased with this property.

Bruce

1 year ago

Accommodation and Location

Only one comfortable sofa in the lounge the other 2 chairs were not as comfortable,

Lucy W., Ottawa Canada

1 year ago

Really enjoyed our stay. Exactly as advertised-spacious, clean, bright and close to great amenities. Communications were timely and clear. Wish we could have stayed longer!

Anthony

1 year ago

Location

Stairs

Laura

1 year ago

had a lovely stay u til sat wve when the band in the pub below started what sounded like an elvis tribute night. We could sing along word for word. it was so loud the floor vibrated and could still hear it in the bedrooms. This was not mentioned in the listing.

Ruth

1 year ago

Very spacious, clean and modern and great location 😊

Location was great very close to beach and local shops 😊

Charlotte

1 year ago

The property was spacious, and really lovely decor. It had a Nespresso coffee machine which was just what we needed. There was a high chair for meal time and it was perfectly placed in the centre of saltburn.

On arrival, we had not been issued with the key code to get into the property, which required us to call the host, once we got in the property it was 13.5 degrees, absolutely freezing!!! I had two small children and it took until about midnight for the property to warm up. Then when we eventually went to bed it stunk of sweaty feet / wet dog. It was foul, I contacted the host via booking.com and was assured someone would come and changed the bedding, this did not happen.

The carpet was covered in stains and it did not look like the property had been cleaned properly for a long time. I when to use the hoover and once again was hit with the stench of wet dog. The filtre of the hoover clearly hadn’t ever been cleaned.

The website advertises that the property is above a family friendly pub. Probably worth calling out they have live bands on, which we actually really enjoyed but it was a miracle the kids slept through it.

Paul

1 year ago

Second time staying in this flat. Excellent location and very comfortable and stylish

Very small bathroom.

Chaofan

1 year ago

清洁程度和设施都还不错。

酒店说是self-check in，但入住流程并不明确。没有一封邮件是明确包含入住和退房的详细流程的。对于非英语母语者很难在六七条长信息中找到入住的强制要求。而且出现问题很难及时联系到员工解决。就因为这样第一晚我们并没有顺利住进这家酒店，这个问题的解决方式至今没有答案。最重要的是这里没有电梯！！！

Joanne

1 year ago

Clean, comfortable, modern and well equipped. Close to beach and town centre

Directly above the pub - fine if you want to go and join the disco/karaoke night

Joseph

1 year ago

Clean, warm, cosy

Slow WiFi

L

1 year ago

Great location , spotlessly clean good facilities near bars restaurants shops but very quiet .Lovely and warm comfy beds x

Stairs were a killer

Peter

1 year ago

I still have not received my deposit refund, it’s now 5 days since I stayed. That’s really really poor

Teresa

1 year ago

The location, ease of parking close by to the apartment and access to Saltburn town with its abundance of cafes, restaurants and lovely local shops. The apartment is modern, beautifully furnished making it really pleasant place to relax after a long day walking the local area

The excessive security deposit with admin charge could have swayed me to look at an alternative option

Anonymous

1 year ago

Just the location that’s all nothing else . It was very close to the shops (Sainsbury’s was around the corner which was helpful). Also the train station and the beach was just a stone throw away

Well it was uncomfortable as one of the bedrooms which had a double bed had two of the slats broken and making it uncomfortable to sleep so we had to leave a day earlier. The owner sent a man to check the damage but he turned up without any notice (phone call or txt message) and was going to force his way in when we refused to answer the door because we were not sure who it was. He just took the broken slats and left. I thought he would return to fix it or replace the broken slats but nobody returned.

Also the internet (WiFi) couldn’t reach all the bedrooms even though it was all on a single level. There was enough plates but not enough cutlery.
Under the bed was very dirty full of rubbish like it hasn’t been cleaned . I didn’t intentionally check under the bed but because the mattress kept dropping because of the broken slats , I saw under the bed and wasn’t impressed.

Philip

1 year ago

very clean and comfortable

not very good views

Dulcie

1 year ago

Lovely location and design of the apartment , coffee and tea there with milk was nice touch . Very comfortable beds . Would stay again if cleaning improved .

There were stains on the sofa , carpets also and felt the apartment had not been cleaned properly only put new towels and bedding , they may need to speak with there cleaning company .

Susan

1 year ago

Lovely apartment, very spacious & clean. Fully equipped & really close to shops.

There was nothing not to like.

John

1 year ago

The location was beautiful and a great location to explore the surrounding areas Whitby and many offers
To choose from.

Can't think of anything we didn't like

Gillian

1 year ago

Lovely furnishings in the apartment. Comfortable beds. Apartment in a great location. Extremely quiet- over a pub so I was expecting some noise, but absolute silence at night. Saltburn was so quiet!

The flights of stairs to the loft apartment could provide a challenge to less fit people. I don’t think that this apartment would suit a family with young children. Key safe box was a bit tricky to use.

Amy

1 year ago

We had a great time staying in this beautifully presented apartment. Everything appeared just like the photos. Really great location in terms of being walkable into the town or to the beach, parking wasn’t an issue whilst we were there but may get busier in the height of summer. Overall had a great time and would recommend (I’m sure we’ll be back ourselves!).

Maxine

1 year ago

How Morden and so very clean looked like you stepped into a magazine

Nothing all excellent

Sophie

1 year ago

Modern, fully equipped and comfortable. Last minute booking and so please with the location and how peaceful it was.

Wifi was a bit temperamental but any issues raised were responded to immediately.

Scott

1 year ago

Very very well furnished and finished. Nice kitchen area, bathroom and bedrooms very nice. Good location for getting to shops and beach.

Top floor, so quite a few steps. Not really an issue but just be aware. Actually above a pub though this seemed to close early and we never had any noise.

Amy

1 year ago

Amazing apartment in the centre of Saltburn. Near the shops, restaurants, beach, tram and park. Didn’t want to leave. Will definitely be back.

Nothing it was perfect.

Denise

1 year ago

Loved the position and closeness to beach
.

The entrance way didn't give a good impression. Pipes could be boxed in.

Steve

1 year ago

Great location, plenty of street parking. Right in the town. Lovely looking, apartment. Everything clean, would definitely stay again

Only complaint was the wifi! It was dire, which caused lots of issues.

Keith

1 year ago

Clean, spacious apartment with excellent facilities, with shops & restaurants within a 2 min walk.

Shelley

1 year ago

Very spacious bedrooms and living area. Modern decor

Bathroom was a little on the small side

Brett

1 year ago

Carpets need replacing. Pics of 2nd bedroom confusing - one showed 2 twins, another a 1.5 bunk bed; turned out it was a 1.5 bunk bed which is pretty rickety with 2 adults in there...maybe good for kids? Main bed mattress too soft / past it.

Leslie

1 year ago

The location near the beach and the town. The spaciousness of the flat.

The bins in the kitchen and bathroom were broken. Children's finger marks on the windows.

Joanne

1 year ago

Great location, next door to a pub, but heard no noise. Lovely decor. Very well equipped kitchen.

The beds were softer than we usually have. The entrance hall by the front door was awful and didn't give a great first impression 😕

Nicola

1 year ago

Great location

Bed mattresses very soft

John

1 year ago

I loved the property. I loved the location. We had a lovely stay and the property is great very spacious and the facilities are excellent. Such a shame I couldn't give the property a 10 and all because it was let down by the cleanliness. It wasn't filthy and I would definitely stay again but I would expect better. I don't go away and expect to wipe surfaces down and pick up sweet wrappers left by other guests. That said I would definitely stay again.

The cleanliness

Fawzia

1 year ago

Nothing

Anne

1 year ago

The location was brilliant very close to the main road and beach all easily within walking distance

The beds were far too low and too soft but this is the only complaint

Emma

1 year ago

Everything! Fab little apartment

Nothing

Pamela

1 year ago

Location. Decor

Mattresses were way to soft. Hob was complete waste of time and no frying pan

Linda

1 year ago

The apartment was really lovely

We only stayed 2 nights we will stay longer next time

Robyn

1 year ago

Clean and had everything you could ever need.

There wasn't a single bad thing to state.

Simone

1 year ago

Looks exactly like the photos, is really spacious, light and modern. Apartment was pretty clean overall, considering pets are allowed as well.

Apartment is very central, (a good base/starting point if you want to explore other areas) is near both the beach and the train station which makes it ideal as there is a Sainsbury’s next to the train station as well, takes you around 5 mins or so at the most from the train station to the apartment!

Could do with handwash/soap in the kitchen, the TV signal was a bit hit and miss sometimes but was never a major issue, would’ve been nice to have been given extra toilet roll just in case. It also might be a good idea to include a coat rack/hanger somewhere in the apartment entrance? Wasn’t needed for our stay as much due to the nice weather but might be an idea when it comes to more colder months?

James

1 year ago

Great place to stay in walking distance of all the best bits Saltburn has to offer. The apartment itself has a lovely large kitchen/lounge, just like the photos. Would recommend.

Emily

1 year ago

Fabulous apartment with everything provided, great space to create home from home

Beds were too soft and pillows not comfortable, stairs up to apartment were a struggle for my OAP mother-in-law, some washing powder would have been good but these are minor things that certainly didn't ruin the stay.

Claire

1 year ago

the location is great.

This was our third visit to these apartments. last twice was amazing, however standards have slipped. Had to clean the bathroom before use and no welcome pack as previous. Entrance hall grubby, peeling wallpaper and electrics on show, definitely not safe if children staying. Also host and stay used a previous credit card from my previous booking last year, which should not be kept on their system. I emailed about this numerous times and ignored.

Michaela

2 years ago

everything was great lovely apartment nothing too fault at all

there was nothing to not like

Beth

2 years ago

Fabulous apartment and great communication

Bin was broken

Hilary

2 years ago

Lovely well-appointed apartment. Very central location. Quiet, clean and modern.

The sitting room is on the top floor and is lovely and light and airy but as it has velux windows you can't look out while you are sitting at the dining table or sofa.

Ellie

2 years ago

The apartment itself was lovely, beautifully decorated throughout and clean. The location was fantastic for exploring Saltburn.

I would have rated our stay very highly, up until our final evening I couldn't fault it. We stayed Saturday and Sunday night over the Coronation weekend with our almost 1 year old daughter. The apartment we stayed in is directly above the Victoria pub, on the Sunday evening there was a live band playing from 9pm-11pm and the music rang through the entire apartment waking my daughter, it was so loud and impossible to sleep through. There really should be some mention of this in the description because it happens every weekend, so it's really not suitable to stay with small children if you're trying to put them to bed. As lovely as the apartment was, if we'd have been aware of this we would have booked somewhere else.

Gemma

2 years ago

The central location makes it easy to move around the local area. The apartment is light and airy with nice extra touches like a coffee machine and cleaning products .

This property is advertised as NO PETS ALLOWED but on arrival it was clear that this is not the case and dogs are allowed which worked out very badly for us. I had specifically requested a pet free property as my husband has allergies. The bean bag is clearly a 'dog bed' and there were dog hairs on the furniture and carpets. Tv remote has been used as a chew toy. Our stay was uncomfortable as a result. Host and Stay dealt with our complaint poorly- couldn't offer alternative accommodation or a refund.

Angela

2 years ago

Location was excellent.

Kitchen tap was faulty and a small fountain. The cleaning staff must have known. It was very difficult to explain to Host and Stay how urgent a plumber was needed. It was fixed a day later.
The beds were lumpy and need new mattress.

Geraldine

2 years ago

The apartment and host & stay were always in contact if needed. The location was great lots of restaurants & shops nearby. Could walk to the seafront and the lovely sea view restaurant which we had booked. Went to Whitby & status which were only 30 minutes away. A very enable stay we will be back. Our first visit to this part of Britain and we lived it.

The weather could have been better but this is the uk.

Lucy

2 years ago

The flat was modern and really spacious. We loved the way it was furnished. The location was also excellent. We will definitely be back.

Kay

2 years ago

really close to beach and shops. train and bus stop is only 5 mins walk.

it could have been a little cleaner, bed comforter had small holes in it.We couldn’t put the heat on as the thermostat was blinking all the time, so it was cold in the apartment .

Emma

2 years ago

The apartment was in a super central location and very tastefully decorated. It was the perfect spot for a couple of days by the sea and had everything we needed for our stay. We would consider coming back here if we are ever in the area.

We had to pay a non-refundable £10 fee when paying the security deposit which seemed unreasonable. There was no door mat for shoes which could have been handy as we experienced wet weather one day!

Rebecca

2 years ago

Great location, modern and comfortable

Only 1 bathroom. Having to pay an additional charge of £25 before arriving as a damage deposit which was non-refundable

Leesha

2 years ago

Spotlessly clean apartment within easy walking distance of shops and supermarket. Loved the loft kitchen/ front room, would definitely stay again.

Bit noisy in back bedroom with people using fire escapes. Stayed in top floor apartment, lots of stairs! A group of 4 of us stayed there was not enough hot water for us all to get showered in the morning.

Baxby

2 years ago

Ideal location good layout and space

Not enough dinner knives, crumbs on floor and no bathroom door lock.

Alan

2 years ago

The location was central to Saltburn and easy to get to the shops else well as the paths down to the seafront.
The design of apartment C was lovely and spacious.
The property was very clean with modern appliances.

The pub next door played very loud live music until 11.30pm on the Saturday night. We couldn't go to bed until the music had finished. Of course we didn't know when it was going to end.
For the price, a welcome pack would have been nice. Fresh milk, fruit, etc.
A courteous request to have a late check out (as the apartment was not booked for at least a week) was turned down without any negotiation. 10am felt a bit early to check out, especially when you can't check in til 4pm.
WiFi didn't work very well at all and 4G was a lot faster. The router probably needed rebooting to clear the cache.
Didn't expect to have to pay the agent Host & Stay an extra £10 just for them to say the £250 security deposit could be returned. I felt, for the cost of this apartment, this fee should already have been included. I don't like hidden costs.

Helen

2 years ago

Loved the open plan lounge/kitchen & glass staircase. Very quiet & close to beach & pier.

It would have been helpful to have some hand soap to tide us over to the Saturday (we arrived late on Friday night)

Joanne

2 years ago

Easy to find, near to railway station and town centre. Extremely clean, all facilities that could be required. Beautiful decor, comfortable, lots space, quiet. Lots of towels and toiletries.
Fully equipped kitchen, tea coffee sugar supplied, nice touch.
Although above a pub no noise at all. Lovely quiet street location.
Easy to walk to shops supermarket and beach.
Amazing communication with host. Also provided recommendations of local area, cafes bars.
Would highly recommend for couple or family.

No complaints whatsoever.

Trudie

2 years ago

very spacious, nicely refurbished

bathroom very small, poor quality loo roll! no lift, main bedroom mattress too bouncy, lack of storage in bedrooms, lack of rails/hooks for towels/coats, noise heard from pub below….

Paula

2 years ago

Very central, apartment was very good and modern, needed comfier seating in the living room.

Sette not too comfy, no head rest. Everything else was good.

Mark

2 years ago

It is very will situated, clean and tidy with nice decor. Perfect for a weekend/week away. Saltburn is a lovely town, well recommended

Sarajane

2 years ago

it is great to be informed of booking details by the host, but there was an abundance of messages before, during and after the stay - too many

Leigh

2 years ago

clean, well located and well equipped.

great shower

Wi-Fi was very poor

Anonymous

2 years ago

The flat is beautifully presented, clean & well equipped.

The flat is directly above a pub which had live music on the Saturday night that could be heard loudly throughout the flat. The other nights were quiet though and the music was only 9-11pm.

Anna

2 years ago

The living room was nicely furnished and very pretty and the kitchen was well equipped. Excellent location on a quiet street, just off the front and less than 2 minutes from the train station.

The shared entrance to the building was very shabby. The bedrooms and bathroom were fine but basic

Anonymous

2 years ago

Bright and airy - was close to event we were attending

Slept 5 but not enough cutlery or dining space for 5 - more suited to 4. No frying pan and although not huge issue would have been good to have option - would also have been nice if few other essentials available (salt & pepper) No heating on when we arrived and did heat up fairly quickly but was very cold in bedrooms overnight - better second night as heating had been on during day. No lock on bathroom door and living area carpet very stained - we paid damage insurance so assumed others had before us and so should have been cleaned / fixed) Tiles in shower could have been cleaner.

Doreen

2 years ago

Bright and modern apartment. Very comfortable beds and furniture.

Problem with housekeeping when we first arrived but this was promptly dealt with.
Small details - no hand soap, salt and pepper and tea caddy empty.

Kinson

2 years ago

Decor, comfy bed and pillows!

Could have more storage for clothes if was axlonger stay might have struggled but perfect for 3. Nights

毛毛

2 years ago

Is really safe and quiet.

Pete

2 years ago

Clean, well presented, ideal location.

Clare

2 years ago

So when we entered we were very pleased. Very modern and spacious. We planned when we were coming again. The carpets have stains on which could have been spot cleaned between bookings.
All good until the band struck up in the pub next door. We could sing along to every word and could feel the vibrations in the living room.
There wasn’t a frying pan. I cooked sausages in a saucepan. £200 for 19 hours. My dad, nearly 80 woke up and couldn’t get out of bed to go to the loo. In the morning when he looked, 2 slats were out of the bed and he’d been in a hole. A pint of milk was left in the fridge. The date was 12th November. Today is the 27th.

Claire

2 years ago

great location. very spacious.

felt it missed just a few things. coat rack, we had to hang our coats in out wardrobes. another living area seat would have been better, we each has to take it in turns to sit on the floor in an evening. not sure why there wasn’t a toilet seat lid, a couple of things ended up falling into the toilet due to it not having a lid.

Sarah

2 years ago

Clean and modern decor throughout and very central location to lots of lovely bars and restaurants and the local area.

Not enough cutlery or seating for a family of 4. The entrance is very poor with electrical boxes on show which was very unsightly and dangerous with young children. Felt like some of the details hadn't been thought through such as door hooksni where to sit and do your hair.

Carmel J.

2 years ago

Really enjoyed are stay with no problems

Emma

2 years ago

Nice, modern and clean inside the apartment.

The main entrance was very dirty and scruffy. Not a good first impression. Also not a nice smell from the bathroom, like a sewage smell? Could do with some hooks near the door for coats.

Fiona

2 years ago

Beautiful airey space with lots of home comforts . Great as a base for long cliff top walks and cosy afternoons in if the weather turns

Nothing, other than tall husband catching the low beams but is to be expected!
There are quite a few stairs to the property and within to top floor. Could be a challenge for some

Wendy

2 years ago

Very good location
Lovely apartment

Having to clean the whole apartment when we arrived
Stains on the carpet

Christine

2 years ago

Could have done with some tumbler glasses some oven gloves and a dish cloth

Chris

2 years ago

Good central location.

Common areas-stair case and lobby area could have been a lot cleaner and electricity meters etc need putting in a cupboard away from direct public access.

Denise

2 years ago

convenient to amenities

electrics in hallway need boxing in as was all exposed and unsightly
Edge of shower screen door maybe needs some attention as 2 of our party cut themselves on it

Adam

2 years ago

It’s probably worth saying this is the first negative review I’ve posted on here. So I’m not just ‘one of them’ but this stay was genuinely disappointing .

Pros first -
Not a bad location. Saltburn is lovely, the flat is quite central. Easy to access. Though above a pub so some noise.

The flat itself is a good size, well furnished, pleasant decor.

Negatives outweighed these though unfortunately -
Just not clean enough. Very obvious dusting of crumbs, food debris and sand on the kitchen floor - we had to sweep this up. Stained carpets - these looked recent and like something that could have been cleaned, but hadn’t been. Food debris on dining table. Cutlery and cups had to be washed before use. Stray hairs in bedroom.

They had forgotten to put a duvet cover on one of the double beds ! Duvet was stained in a very unpleasant looking way. Even one 10 year old guest asked if someone had ‘had a period on it’ ! We drew our hosts attention to this via email (granted outside office hours) and were told nothing could be done. So that led to a chilly night for those in that bed. Really disappointing .

As I say , not inclined to leave negative reviews but this one is warranted .

Sara

2 years ago

Everything! There was nothing not to like!
Spotlessly clean, very comfortable bed and sitting room. Great shower room. Spacious and airy. Duel aspect windows in sitting room. Big tv although we didnt need it as it was within easy walking distance of a good selection of lovely bars pubs and eateries.

We will certainly book again.

Just the windows were sometimes a bit difficult to open.

There were a few stairs but not a problem for us.

Jane

2 years ago

Beautiful place to stay ✨

Anonymous

2 years ago

space, style and decor.

Entrance, (electrics and wiring for building on show and damaged wall

Ann

2 years ago

Excellent location for exploring all of Saltburn.

Carly

2 years ago

clean. stylish, fantastic location.

a little on the pricey end for 1 night

Katie

2 years ago

Location was amazing. Really clean. Spacious.

Some more basic utensils like a peeler and more toilet roll

Eleanor

2 years ago

Great apartment. Perfect for our family of 4. Really close to the beach and all the amenities of the town. Would stay again!

Joanna

2 years ago

good size

no toilet seat lid and needed more loo roll, but great other than that.

Dawn

2 years ago

Very clean and comfortable

No TV in bedrooms, maybe should have been informed of all the stairs

Rachel

2 years ago

Great flat, clean, comfortable beds, walking distance to everything. On a quiet road. Had a great time.

Christine

2 years ago

Good location

More space for hanging clothes wardrobefull of other stuff, toilet roll holder not just a stand for spares

Teresa

2 years ago

It was without breakfast. We bought our own stuff.

The Wi-Fi was weak... couldn’t used at the bedrooms.
Even at the living room, stop working a few times. On the zoom, freezes many times. I need to give up. Asked for help nobody came, nor even call me back with an answer. Sad really.

Geoff

2 years ago

Cleanliness, location, reasonably quiet

Utensils a bit sparse

Sarah

2 years ago

Wir genossen unsere Zeit in Saltburn.
Die Wohnung ist sehr geräumig, es hat alles was man braucht - in der Küche, im Bad, in der Umgebung…
Ein Geheimtipp, wunderbar!

Christine

2 years ago

The two bed bedroom, the beds are way to soft. one wakes up with a backache:((

C

2 years ago

Feels like home from home

Nothing we liked everything

James

2 years ago

great spot, very clean, modern and comfortable

Lesley

2 years ago

Very clean, very comfortable, was very well equipped and had bars, shops, restaurants all within a few minutes walk. Easy to get parked outside too which is always a bonus.

Only downside was (very) loud roadworks right outside the property which started early both mornings but which is totally out with the control of the owners and still didn’t spoil our stay in any way.

Alyson

2 years ago

Good location for Saltburn attractions

Advertised as free parking, which is actually on street parking with no guarantee of space in this busy residential area. It feels wrong to be told we can park in front of other people's houses. We should not be a nuisance to people who live there.

Steps. 39 steep and narrow steps up to apartment. Should be clear there is no lift, for those who have mobility issues. Would not like to try and get a buggy up there either.

Beds and bedding were cheap and uncomfortable. So much so we came home a night early. Main bed was also broken. Let the apartment down.

Advertised as having a view. We were in apartment c, whose living space is in the loft. Although light and ventilation via velux windows, there was absolutely no view. A little disappointed.

Alice

2 years ago

A bright modern flat in a great location. Easy to check in and great communication. The flat could have been more thoroughly cleaned which was our only issue during our stay.

Leilah

2 years ago

Beautiful apartment. Great location. Lovely living area. Perfect for our stay. Thank you

Lauren

2 years ago

spacious and comfortable

Anne

2 years ago

Great situation for town and beach

We stayed in apartment C, top floor lots of stairs,other than that it was fab

Lisa

2 years ago

Excellent stay. We loved it.

Needed a non slip bath mat for shower.

Muntasir

2 years ago

It is a beautiful apartment and an extremely convenient location.

Sufyan

2 years ago

This apartment is perfect. The location could not be any better and the apartment is amazing and one of the best apartments I have stayed in. I was concerned with the damp and gas meter I read on the reviews, thinking it might an entrance on the back, going through a dark dingy alley to get to entrance but it couldn't be further from the truth. Entrance is on the main road and you collect the key from the keysafe. As you walk in there are meters on the right for the apartment, did it bother me? Not 1 bit. I'm there to enjoy the town, the beach the apartment, why would I focus on the entrance that I will spend less than 10 seconds in?

This place is amazing. I have already looked at booking it again next holidays.

This place is perfect. I can nit pick and look for faults or what could be better, but then I should do that for my own house first!

Christopher

2 years ago

Good central location, all amenities available. modern spacious apartment with additional considerate touches provided e.g milk etc.

Lee

3 years ago

Great little hideaway by the sea!

Anonymous

3 years ago

very clean lovely kitchen and room area

bunk beds really creaky ended up sleeping on the floor! bathroom very full of condensation running down the walls

Samantha

3 years ago

Immaculate, very comfortable with everything you could need for a short break away as a family.

Ina

3 years ago

Great location. Communication excellent and all information required was available.

Entrance hallway looked shabby……but that was the only thing, and it didn’t impact on our stay at all!

Hayley

3 years ago

excellent location and facilities

top bunk was very hard and uncomfortable.

Carmel

3 years ago

Really great!

Sharda

3 years ago

The accommodation was exactly as we expected from the website. It was clean, and well equipped. A perfect get away.

Michael

3 years ago

The design, facilities, cleanliness and location of the property were all great.

Street parking can be difficult to find during busy times.

Joy

3 years ago

The communication we received in relation to our booking was great
Apartment was immaculate and had everything we needed
Great location in the centre by the station

Nothing :)

Suzanne

3 years ago

nice lounge area and lovely decoration
location was great

The advert did not state bunk beds were the make up of the second and third beds. The bunk beds were very badly made, shaky and unstable! not suitable or safe for two teenagers. All the mattresses were were soft and lumpy. The dishes were all unclean and needed to be washed before use. The rugs had not been put back after an attempt at cleaning therefore we had to arrange them on arrival. The internet was too unstable for use. Very disappointing.

Louisa

3 years ago

Clean comfortable flat
Cleaning materials supplied, including dishwasher tablets

Central location, close to restaurants, beach and supermarket
Good base to explore local area

Would benefit from mirrors in bedrooms, coat hooks and shoe rack. Few more glasses (only 3 tumblers in flat that sleeps 4).

Anna

3 years ago

Immaculate spacious flat in a wonderful location - round the corner from shops and cafes, and a short walk to the beach.

Jacqui

3 years ago

Lovely apartment, brilliant lication and great communication. Cant wait to come back.

Gidon

3 years ago

Very clean and nice.
Close to the beach and supermarket.

Was supprised they requested extra money for an extra duvet.

Jane

3 years ago

Lovely apartment Modern, spacious and great location. Would definitely recommend it.

Sarah

3 years ago

Lovely apartment in a great location. Very responsive when we thought the thermostat was broken (though it turned out the batteries just needed replacing).

Gordon

3 years ago

Lovely apartment, ideally located for bars, cafes and beach. Spacious and modern inside.

Vee17

3 years ago

Fantastic location and beautiful apartment. Everything we needed for a short stay on the coast! We really loved Saltburn by the sea.

We self catered and love to cook so a little more kitchen equipment would have been useful, but we managed fine as all the basics were provided.

Surapati

3 years ago

It’s a great place to stay when you’re in the area. Very spacious, modern style, clean and professionally managed. Distance to the beach is around 10 minutes, going down. So returning you need to climb up some steps, but shouldn’t be any issue if you’re healthy. There are sainsbury, bakery, etc nearby and pubs are just around the corner. We’ll definitely come back to stay here if we ever visited the area again.

David

3 years ago

Great apartment, well equipped, comfortable and fantastic location

Hajra

3 years ago

Great

Emma

3 years ago

Absolutely fabulous apartment- even better than the photos!
Great location, only a 10min walk down to the beach, bit steep walking back up!
Super comfy beds and all the facilities you require!

Iona

3 years ago

What a wonderful stay in such a fantastic location. A very short walk to the beach (easily managed by young children). Situated on a quiet road with free on street parking. Great amenities: church fish and chips, Thai and brilliant pork pies from the bakery around the corner. The children loved the bunk beds. The apartment was beautiful clean and was so easy to check in and out of. We had such a great holiday. Thank you.

Kate

3 years ago

Good location, comfortable beds and great shower. Washing machine also very useful for wet clothes. Very pleased!

Kelly

4 years ago

Really lovely apartment close to the beach. Cleaned to a high standard and well equipped.

Leif

4 years ago

Great place. Would stay there again.

Chandy

4 years ago

This is a very spacious, comfortable and clean apartment in a really great location in lovely Saltburn. There’s a well-equipped kitchen with everything you need. Super comfortable beds! (Very important) And excellent, timely communication with the hosts. We will definitely be back!

Maya Sophie

4 years ago

We really enjoyed our few days in this lovely stylish flat. The living room was great to relax in, its excellently located & perfect for a break by the sea. Would recommend it.

Andrew

4 years ago

Beautifully situated, very stylish interior. Perfect for a seaside getaway.

Rob

4 years ago

Great place close to the beach and some really nice cafes

Daniela

4 years ago

Lovely apartment nice and clean and close to everything you need! Great little work trip away!

David

4 years ago

My wife, daughter and grand kids stayed here for three nights. Expertly managed by "Stay" this self catering flat offers everything you (eg a family or two couples) need for a great stay in Saltburn. We were all very impressed with the flat, the luxurious furniture and beds, bedding, towels, fixtures, fittings, appliances, kitchen utensils, crockery, glasses, TV complete with Netflix, great WiFi etc etc; everything's been thought of including the supply of cleaning stuff, toilet paper, kitchen towel etc. There's a Nespresso maker (with capsules supplied), a cafetiere, dish washer and a washing machine with dryer. Shops, bars, cafes, restaurants, bistros, curry house etc are close by, yet we still found it to be a very quiet location. On street parking is right outside and proved useful for leaving stuff in that you may need when you go out, but don't need in the flat. All in all, everything you need for a great, relaxing and enjoyable stay.

Tom

4 years ago

A great stylish, clean and comfortable apartment in a ideal location. 5 minute walk from the beach, pier, local bars, restaurants and supermarket.

The apartment was equipped with everything we needed and the host provided all the information we needed in the run up to our stay and throughout our stay.

Highly recommend for a seaside break.

Andrew

4 years ago

Fantastic apartment to stay in. Everything we needed to have a much needed relaxing break by the beautiful Saltburn coast. Highly recommend a stay here. Thank you.

Leanne

4 years ago

Modern and clean , perfect location , free parking
Really enjoyed our stay

Eleanor

4 years ago

Pretty much perfect. So clean and really spacious and relaxing. The way it is furnished makes for a stress free trip. Great location and amazing apartment with everything you need.