Natalie

4 weeks ago

The cottage itself was in a good location but it was difficult to find. Once inside it was very cold, the central heating was on very low and we had to figure out how to turn it up, with no manual. Also the gas fire wasn't working, we only saw the notice written on a piece of paper after we'd attempted to try and turn the fire on. The beds were very comfortable however there was heavy staining on the actual bedding, there was also staining on the blue settee and on the carpet at the top of the stairs. The televisions were very difficult to get working, one of the remotes for the living room television has sellotape on the back. In the kitchen area there is no draining board, the tea towel was stained and the microwave was damaged/melted on one side so we didn't use it. There were no instructions or welcome pack and as much as the cottage was in an ideal location the cost of £330 for two nights was not worth it.

Kirstie

3 months ago

The cottage is in an excellent location right near all the restaurants, pubs, shops, and the waterfront It is a compact but lovely little cottage with everything you need. The bed is comfortable with nice linen and cosy feel to the bedroom Although we had a nice stay, the crockery and glasses were all dirty, as well as the grill. Tv needs updating, everyone wants to log into their smart tv apps now. Overall a lovely week but we have stayed in nicer, better looked after houses.

David

5 months ago

We enjoyed a lovely stay and everything was as hoped. The cottage is lovely and very cozy. The directions saying it was accessed opposite the bridal shop were crucial as the narrow alleyway it’s located down is very easy to miss.

Scott

8 months ago

Beautiful cottage in a spectacular location. Walkable to all of the local attractions and local supermarket. Inside was clean and beautifully decorated. Our only minor quibbles were the main bed had lost some of its springiness, and all bedrooms only had blinds which did little to block out the light, which meant our children were up as soon as it went light. Overall though I would happily stay again. Thanks to Dale for our lovely stay

Stuart

9 months ago

Excellent place to stay. It's a lovely little cottage, very nicely decorated and maintained. The double bed in the master bedroom is nice enough, but the mattress is uncomfortable - you can feel the springs. The twin bedroom on the 2nd floor is lovely, with fabulous views of the abbey.

Kathryn

9 months ago

We raised a complaint regarding the parking permit not being the correct pass to cover our entire stay and this has still been unanswered. We narrowly avoided getting a ticket due to this issue. It's also not clear from the property description that parking options available via the permit aren't particularly close to the property which was difficult when arriving and dealing with luggage, small children and trying to locate a cottage down a narrow alley which was hard to locate.

Jayne

11 months ago

A lovely cottage in the heart of Whitby. Had everything you would need and was furnished to a high standard, clean & homely.

Adam

1 year ago

Amber Cottage has a great location, which was the highlight of our stay, but unfortunately, there were several issues that impacted our experience. On arrival, the house was quite cold, which didn’t make for a welcoming start. The sofa had noticeable stains, and the fridge had an unpleasant smell, like off milk. The bed was also uncomfortable, with the springs being very easy to feel. Communication with Dale was inconsistent; he took a while to respond to messages and initially said we could check in early, only to send a midnight message reversing this decision. However, when I called, early check-in was suddenly fine, which added unnecessary confusion. With a bit more attention to cleanliness, comfort, and communication, Amber Cottage could offer a much better experience.

Paul

1 year ago

Loved the cottage. Very cosy. Right in the middle of town, within walking distance of all attractions.

Sarah

1 year ago

Right in the heart of Whitby, this cottage is perfect for a family get away.

Ella

1 year ago

Good Stay…good location and cute home. It was basic in terms of additional homely extras, felt more like a hotel instead of the special extras you’d typically get at air b and b, welcome book, welcome extras and flexibility. I wouldnt jump at staying here again, location was good however you can’t park close by really and street parking is tight streets. The price paid was decent and good that it was dog friendly.

Deborah

1 year ago

Absolutely stunning place couldn’t wish for better. Would highly recommend a stay at Amber Cottage ❤️

Claire

1 year ago

The property was in an excellent position. Directions were easy to follow. Quiet yet in the centre of Whitby. Property could do with some TLC. The TV is a little outdated with a digital box. Would have preferred to be able to stream TV apps like Netflix, Amazon Etc. We visited as a couple with a dog. The size downstairs is small. I struggle to see how you could fit four people comfortably of an evening. We enjoyed our visit to Whitby.

Chris

2 years ago

Greatl location. lovely cozy cottage.

Ruth

2 years ago

We had a lovely time , the cottage was so comfortable and cozy and in a perfect location

John

2 years ago

Beautiful little cottage right in the heart of Whitby, slightly fishy smell on arrival but assume previous guests had been cooking and couldn't air the place. TV in top room didn't work for kids and not much help from support on that front. Also wasn't a fan of the additional deposit or fee for damage, the process was a faff and the idea of it doesn't sit well with me. but overall a good stay.

Beverley

2 years ago

Perfect location.. lovely and private home from home

Georgia

2 years ago

We had a good stay overall however unfortunately there was a leak in the roof the first night we stayed there that kept us up all night. We provided photos for evidence to Host and Stay who said they’d visit the next day to resolve and get their maintenance to check it out to ensure it doesn’t happen again. They told us to inform them when we were out for this and when we returned there had been no visit. I followed up on message and they said they’d follow this up and let me know asap but then they promptly sent a check out details email instead. I felt I’d been very patient and considerate even though it had kept us all awake including my elderly grandmother, but this side of the experience was unfortunately not great. Otherwise all else went well, I’d just ask Host and Stay to stick to their promises to visit and resolve any issues their guests have and have better communication around this.

James

2 years ago

Really nice accommodation in a perfect position in Whitby - away from the crowds but easy reach of everything. The house is very comfortable with everything you need for a great stay. The hosts were really helpful and responsive and sent a very helpful information pack in the days before check-in. Will definitely stay here again.

Katie

2 years ago

Beautiful, cute, charming cottage in the heart of Whitby! Perfect location and really quiet even though you were right in town! Felt really at home, would love to stay again!

Nicola

2 years ago

A beautiful cottage in the middle of Whitby. The guidebook was really helpful. We had a lovely break. Thank you. 😊

Nikolas

2 years ago

Lovely stay in Whitby. Unfortunately parking wasn’t easy even with parking permits, there wasn’t any very close parking spaces, had to walk roughly 10-15 mins there. Also the tv had a freeview box , we tried all evening to get it to work even got a neighbour in to try and he was too unsuccessful. I think there should be instructions to work it , as not everyone has that in their home. Other than that we had a pleasant stay.

Frances

2 years ago

This was a superb place to stay for exploring the sights of Whitby and enjoying the beach. A listed building with great character and beautifully restored nestled in a quiet spot yet within a few minutes walk of shops, cafes, and the station. The top bedroom has splendid views of sea and Abbey.

Jane

2 years ago

Lovely little cottage in the centre of Whitby. We found it a bit of a struggle parking, getting to and from with having a toddler and someone with limited mobility. Cottage itself was lovely though.

Dan

2 years ago

Charming cottage in a great location. Everything is in walking distance from Amber Cottage, which is situated in a private and peaceful spot. Great communication throughout from Host & Stay, especially with the comprehensive digital guidebook. Whitby is lovely, with very friendly people - we’ll definitely be back.

Nicola

2 years ago

Lovely cottage really close to the harbour.

Melanie

2 years ago

Lovely cottage, exactly as described. Highly recommended, great location.

Lauren

2 years ago

Amber Cottage was exactly as it looked in the photos! A cosy seaside nook right in the heart of all the action! We arrived and it was super clean and welcoming with everything we needed for our stay all ready and waiting! The location was better than expected and the parking was no problem at all! Our little boy thoroughly enjoyed his den up stairs and spying on the abbey every night to search for Dracula haha! Our wee dog also found a few comfy spots to rest after our days out exploring! I would definitely recommend this property and give it 10/10!

Jane

2 years ago

Great location! Unfortunately the beautiful cottage needs some tlc. Although the property is dog friendly the staining on the furniture and dirty carpets were not pleasant at all.

Tracy

2 years ago

Lovely place to stay and great location

Helen

2 years ago

Amber cottage is beautiful, central, and even better than we had anticipated. Bedrooms are larger than they appear in the pictures. The location is perfect, and perfectly sweet (little alley/courtyard). The hosts were very proactive in sharing information about the cottage and location and there is even a fabulous app for the cottage. Every query I had ahead of the trip was responded to almost instantly - perfect hosts. We will be recommending to anyone who is planning a stay in Whitby.

Emily

2 years ago

A fantastic stay at Amber Cottage with my mam and dog, Ralph. The cottage was extremely clean and had everything we needed for a few days. The location was very central and everything was in walking distance. Only con was finding the cottage when we first arrived, we were walking around for about half an hour trying to find it. It’s tucked down a little alleyway, maybe some signage outside the gate would be helpful. Nevertheless we had a lovely stay and will definitely return.

Jennifer

2 years ago

We loved Amber Cottage. It's beautifully decorated and very comfortable to stay in. The kitchen was stocked with what we needed, even a coffee machine which was appreciated. The bedrooms were stylish and comfortable. There was a great shower. There was even a view of the Abbey from the top bedroom. We enjoyed sitting outside for breakfast. Its a great location and has some lovely shops, bars and cafes and is easily accessible for the abbey and harbour. Would love to return to it and would recommend.

Charlotte

2 years ago

We had the best stay !! Cottage perfect, it had everything we needed and beautifully decorated, the top floor bedroom was beautiful I wanted to swap with the children. The location was amazing right in the town and walking distance to everything, but tucked down a side alley way so still lovely and quiet. We loved Whitby and I would deff recommend Amber cottage ! A few minor things •the parking, I do understand Whitby is not great for parking but we did find it difficult to find a space ( it was a bank holiday) thankfully we did not need to move the car apart from one day we went exploring. • kitchen is a little on a the small side if your planning on doing a lot of cooking, my advice is eat out as your spoilt for choice was all the restaurants near by 🤣 • the cottage was lovely and tidy apart from in need of a good hoover and dust, windows sills upstairs floors and pictures very dusty. •

William

2 years ago

Friendly/helpful service. Brilliant location, great value for money! Definitely recommend

Yasmina

2 years ago

Fantastic central location, great cosy cottage. Had everything you needed for a lovely stay. Very clean and well equipped.

Catherine

2 years ago

Had a wonderful couple of nights here whilst visiting Whitby for the very first time. Location was perfect, the cottage was equipped with everything we needed for our stay, very clean and also felt cosy and homely. Loved the view of the Abbey from the top bedroom window. Was very peaceful especially in the mornings hearing the seagulls fly over whilst enjoying a cuppa outside, would definitely stay again.

Andrew

2 years ago

My girlfriend and I had a lovely weekend in Whitby at Amber Cottage. The cottage was very charming, exactly as advertised, spotlessly clean and with all the facilities we needed. Sadly we didn't bring our children as they'd have loved the top floor bedroom with views over to the Abbey, but in any case, we thoroughly enjoyed it, as did our dog, Millie. The cottage is in a great location - central but quiet and private. Would definitely recommend and would return. Host was helpful and communicative.

Bill

2 years ago

A lovely cottage, clean and cozy, in a good location. Hosts were really helpful and responsive. Will certainly return.

Carole

2 years ago

This cute little cottage was brilliant, great location,clean and well presented, thoughtful small things that make a difference. Definitely worth a good recommendation.

Mathew

3 years ago

Outstanding little cottage in a superb location just 2min walk to the front. Close to plenty of places to eat and drink will definitely be returning

Sean

3 years ago

We enjoyed our stay. It was a good location very central to Whitby’s amenities. We found it very tricky to locate from the instructions provided and the fire place didn’t work in the living room as we followed the instructions given without success - it was bitterly cold this weekend so it was really disappointed we couldn’t use it. Comfortable property, comfy bed and wifi good. Thanks

Emily

3 years ago

Thank you for a wonderful stay. Brilliant central location in the town centre, lovely shops on its door step. The cottage had everything we needed for a comfortable weekend away, clean bedding and towels were also provided. Would highly recommend.

Sean

3 years ago

Firstly Amber Cottage was a nice place to stay in Whitby, in a nice location. This was spoilt however by the communication and demands for identity verification and additional security deposits of the management company Host & Stay. They forced us to additionally secure the booking with a credit card, on an external website which explicitly contravenes the policy of AirBnB at https://www.airbnb.co.uk/help/article/209 which says "customers lose protection if i communicate outside Airbnb". This was combined with multiple automated marketing messages that were not beneficial or personal. I didn't have a choice on this occasion but i would not recommend booking anywhere managed through Host and Stay in future.

Laura

3 years ago

An amazing cottage . The nicest I’ve stayed in. Central location. Directions sent were really helpful. We didn’t want to leave

Peter

3 years ago

HostAndStay, will charge you more than the advertised price by asking for an damage deposit (which is fine) and then charging you a handling fee for taking your money. I've come to expect this sort of treatment from car hire companies but never on AirBnB. I wish that I had read the reviews on external websites before I booked with them.

Luke

3 years ago

Great location, really nice property. Perfectly located in the centre of Whitby, close to good pubs and restaurants. The cottage was really clean and warm. We would stay here again.

Carl

3 years ago

Whitby is a very nice place to stay lots to visit and see food round town was good

Charlotte

3 years ago

Amber cottage is a perfect base for a stay in Whitby. The location is perfect and it’s quiet and cosy. Suited our family with two small children perfectly!

Rowan

3 years ago

Great cottage. Superb location and everything you need to have a comfortable stay.

Kathryn

3 years ago

We (me, my Mum and small dog) had an absolutely lovely stay in Amber cottage. It is a fantastic location, right in the centre of Whitby but down a small alley so it isn’t too noisy :) the cottage is fitted out really nicely and was just what we wanted. The only thing we found tricky was unloading and loading the car as parking nearby is difficult. Worth it though for a lovely stay :)

Tobias

3 years ago

absolutely amazing place to stay perfect location 2 minutes walk from everything

Elizabeth

3 years ago

Lovely couple of days in Whitby at Amber Cottage. Directions to find the house and parking details/W pass very much appreciated with parking easy to find within 5-10 mins walk maximum. Very comfortable stay with everything we needed and great location.

Nicky

3 years ago

Lovely comfortable warm cottage in a great location. The cottage was generally clean and nicely decorated, with clean crisp white linen and soft white towels. The kitchen area is very compact and not ideal if you want to do a lot of cooking for a family but adequate, no dishwasher or washing machine. The single beds on the photos look quite narrow but in fact they are full size singles and we slept two adults in them very comfortably, lovely view of the Abbey from the top room. Both rooms good sizes. Knocked a star off cleanliness because the downstairs floor was gritty when we arrived and there were some remnants of dried food around the kitchen bin. We also had an issue with a second parking scratchcard which we had paid for in advance but was not at the property when we arrived. That was satisfactorily resolved and we found the communication with Host and Stay excellent throughout. All in all a great stay. We would definitely stay there again and would highly recommend it.

Alicia

3 years ago

A really lovely clean and cosy cottage in an absolutely fantastic location. Check in was super easy. Please be aware that finding a parking space even when you have the parking vouchers from the property, can be tricky- we ended up parking a ten minute walk away as it was the only space we could get at prime check in time on a Friday! Not a huge issue for us, but if you have mobility issues/small children just take note! The only issues we faced were that the Wifi wasn’t working the entire stay, and we couldn’t work out how to fix/re-set it. Also the shower needs some serious attention as the water pressure and temperature is completely erratic, and makes a REALLY LOUD banging and screeching noise- we have however flagged these to the management company so they get fixed asap.

Craig

3 years ago

Thank you very much for a fantastic cottage. Everything there needed and in a fantastic location. Will definitely visit again. Very clean, and attention to detail everywhere.

Jo

3 years ago

Very central .. a little tatty ie skirtings / paint work but wouldn’t take much to improve .. bedrooms a good size but kitchen/ living rm very small .. ideal location for exploring Whitby town

Charlotte

3 years ago

Location was brilliant. Excellent instructions on how to find as it was tucked out the way. Check in a breeze. Very comfortable, spacious, and clean. Couldn't fault anything. We had a wonderful stay! And shall be returning :) thanks so much!

Helen

3 years ago

Great cottage in central location. Lots of info provided before arrival with everything you need to know so check in/ parking etc very easy. Living area is compact but comfy and had everything we needed.

Louise

3 years ago

Great cottage, very comfortable, 5 minute walk to the front

Lucy

3 years ago

Lovely cottage very clean, everything you need great location. If anything maybe a small foot stall . Would definitely stay again and highly recommend

Becky

4 years ago

Lovely little apartment, in a fantastic location!

Lucy

4 years ago

We had a lovely stay in Whitby. Great location, just off lovely street with shops and cafes, ideal for spending a couple of days in Whitby.

Sean

4 years ago

Lovely accommodation in a great location. Hosts are very quick to clear up any queries. A very good memorable stay on our wedding anniversary.

Ciara

4 years ago

Perfect location to look around Whitby. Cottage is super clean, tidy, cosy and BEAUTIFUL!!

Rachel

4 years ago

Nice cottage - great location and well equipped. Quite a narrow entrance with steps - we managed to get our pram through but a bit of a tight squeeze!

Simon

4 years ago

Very nice place to stay, clean, tidy, great location and has everything you would need for a short stay in and around Whitby. The on street parking is a short walk away but it’s easy enough to stop nearby to drop off or pick up your bags. Would definitely stay here again, it was perfect.

Viv

4 years ago

Great location, a nice cosy cottage.

Sophie

4 years ago

Lovely cottage, perfect for my parents and me. Host was really responsive. We enjoyed our stay in Whitby.

Philip

4 years ago

Lovely cottage, great location.

Lucy

4 years ago

A lovely cottage in the middle of Whitby, minutes away from the harbour and the beach. Will say that it was a nightmare to find, ended up driving round Whitby several times trying to find it. It’s down an alleyway in between shops so not obvious. Would be helpful to have a photo of the outside and where to look for. Also there is no parking, we were given a scratch card parking ticket which lasts two days for areas that were about half a mile away from the cottage which wasn’t ideal. So keep in mind your car won’t be anywhere near the cottage. On arrival it was nice and presentable however for 150 pounds a night I would expect the bins to work, cobwebs to have been gotten rid of and the grill to have been cleaned, it was covered in dried fat. Both bedrooms were really beautiful especially the twin room with views of the Abbey. The lounge was really cosy and beautifully decorated and furnished. Dog owners be aware there is no garden for night time wee wees. We would 100% return however all things considered we feel the price needs to be lowered.

Stephen

4 years ago

A great place to stay so quiet for somewhere so central to all amenities, everything was very clean & tidy, i would definitely recommend a visit

Kate

4 years ago

Perfect little cottage tucked away from the hustle and bustle of Whitby. Clean, comfy and calming.

Meeshia

4 years ago

This cottage is an excellent place to stay, clean, spacious and it’s great that it allows dogs. Shops, bars and restaurants only a very short walk away. I would definitely recommend this place to family and friends. Had a lovely four night stay at Amber Cottage. Thank you 😊

Charlotte

4 years ago

Great stay, amazing location, clean property. Would definitely revisit xxxx

Mark

4 years ago

Enjoyed the great central location of the property and all of us (but especially the dog) loved the fireplace when it got cold. Few niggly bits need fixing up but overall it was good.

Nicola

4 years ago

Perfect location for a 2 min walk to the harbour, 10 mins to the steps of the Abbey and 5 mins from the West Cliff. Really comfy, practical and stylish space. Would book with Stay again.

Vanessa

4 years ago

We had a wonderful time at Amber Cottage. It is brilliantly located and I loved the fact you could see the Abbey from the children’s bedroom. The sea side theme is lovely and although the cottage is compact, it had all the amenities we needed for our beach mini break. Thank you

Katie

4 years ago

Amber cottage is a hidden gem. We are a family with two young children and the cottage was perfect for us. There are two steps on access to the yard so bear that in mind if you have a pushchair. We managed fine with ours. It’s a fantastic location, clean, fresh and welcoming. Ample facilities to cook at the cottage, not a lot of free cupboard storage space in the kitchen. We loved this place and will certainly look to return.

Stuart

5 years ago

Overallthe cottage is nice and was clean with well equipped kitchen. Bed was comfy and linen / towels nice. However there were a few issues which the Stay team did their best to resolve; on there own they are small but when added up really made me feel the Stay team don't have a great team that sits behind the property and / or are not particularly focused on customer satisfaction (I add this is probably the only less than positive review I've don on AirBnB): - welcome information / instructions not provided prior to arrival (e.g. no note on where to park etc) so had to call on arrival - property smelt damp when I arrived so went to get a scented candle to get rid of small (possibly related to point below on heating) - heating not on when arrived - property was 14 degrees - boiler not set up correctly so that even after 3.5 hours of heating (once I turned it on) the temperature only rose to 17 degrees so had to call a couple of times to find out how to fix (had to change settings on boiler) - the fire in the living room doesn't work or Ben (maintenence / Stay rep) said it was just for show (not sure if this is mentioned in the property description) - the remotes for the TV are old and several buttons don't work so you have to use both old sky TV remotes to actually work the TV. The Stay team did communicate well and were responsive when I raised these issues. I offered them a chance to resolve and had I been managing the property would have probably offered some kind of discount due to the number of issues. They did however apologise and say it will be put right for future guests. I won't be staying with Stay again unfortunately.

Alison

5 years ago

A lovely, cosy, stylish property right in the heart of Whitby. Lots of lovely coffee shops and independent shops on your doorstep. Gorgeous sea view from the top floor.

Tim

5 years ago

We had a lovely stay in Amber Cottage. It is in a great location tucked down a side alley between shops so it’s nice and quiet and there are no people walking past the house. It is 7 mins walk from the beach and situated in the centre of the town. The house was nice and clean and decorated very nicely. The downstairs was a little smaller than we expected so was only just big enough for 4 to move around comfortably. Also, the shower doesn’t quite have enough head room, if you are 6 foot then you will need to duck a little!

Natalie

5 years ago

We were very impressed at how lovely the place is. Very clean and very cozy as well. Would stay again

Steve

5 years ago

A lovely cottage right in the heart of Whitby. Very quiet and cosy.

Louise

5 years ago

Amber Cottage was so perfect from when we opened the front door to climbing the stairs to beautiful bedrooms looking out over the rooftops to the sea and abbey ... it was also very well situated . Can’t fault this stunning little cottage

Charlotte

5 years ago

Beautiful cottage in a great location, although parking can be difficult once thats sorted its an easy stay with the hosts communicating throughout when needed.

Michael

5 years ago

Lovely place right in the heart of West Cliff.

Justin

5 years ago

Amber Cottage was delightful! A perfect location in the heart of Whitby, yet really quiet and tucked away. We had a fabulous few days and our host's helped out really swiftly with working out how to connect to the WiFi when it was playing up. A great place, great hosts, and would recommend to others

Claire

5 years ago

Beautiful cottage very stylish with comfortable beds and big bedrooms. V central location perfect for exploring the city and surrounding areas. Watch the sunrise from the top bedroom , stunning .

David

5 years ago

This is a really nice cottage in an excellent location. Just a few doors up Flowergate from the famous Sherlock’s Coffee House and Emma’s Diner the location is awesome. The house itself will easily support 4 people but no more. It’s split over 3 levels so if stairs aren’t your thing look elsewhere. We will be back to this very cottage at some point. It really is excellent.

Paul

5 years ago

Great location and super little, clean and stylish cottage.

Elizabeth

5 years ago

Lovely house, very clean and everything needed for a great stay.

Lauren

5 years ago

Sparkling clean cute house in a great location for all that’s going on in Whitby. Had a lovely weekend!