Penny

1 week ago

Perfect location, lovely modern venue with everything you need for your stay

Nothing

Penny

1 week ago

Perfect location, lovely modern venue with everything you need for your stay

Nothing

Karren

2 months ago

Location was great amount of bathrooms was excellent very clean enough crockery its November and it was more than warm enough in the house very pleasant stay will definitely return

All the hills in Whitby 😂

Karren

2 months ago

Location was great amount of bathrooms was excellent very clean enough crockery its November and it was more than warm enough in the house very pleasant stay will definitely return

All the hills in Whitby 😂

Mark

2 months ago

I have to say that this was likely the best, cleanest, t comfortable, relaxing and well appointed property we’ve stayed in. The owners have done a fantastic job with it. Perfectly placed, just out of the way but still very close and just a short walk from the centre. We loved our stay there and will very likely book again as I can’t see how it can be topped. Thanks

Mask444

2 months ago

Lovely property with plenty of space and well equipped. 2 rooms with en suites plus additional bathroom and another separate toilet.
Good central location.

A 6 berth property needs more than 1 parking space. With little 24 hour plus parking close by, this caused to be a bit of problem. I understand that property maintenance need to be able to park adjacent to to the property but to have a whole parking space barriered off for the duration of the stay doesn't seem to make total sense when having to move second car around to comply with parking restrictions.

Victoria

2 months ago

Loved our stay, a clean and comfortable property in a central location.

A few cleaning issues need addressing, window sills and stairwells need a thorough clean also the carpets.
Toilet seat in basement needs replacing.

Alan

2 months ago

Amazing location, short walk to down town

Nothing

Ursula

2 months ago

This was my 2nd visit 1 The Mount. It’s a beautiful light and airy house on 3 levels. Lots of privacy for small groups, perfect location – minutes from town and beach, sea views from the large kitchen/living area. It also has a dedicated parking space.

Sadly, the property is let down by the management company, Host and Stay. I notified them twice during my stay that the cooker hob did not work and therefore we were unable to cook anything (as planned). Host and Stay did not respond or try to resolve the issue until after I had returned home. I received an email saying “Sorry, hope it didn’t spoil your stay”. Well of course it did! All guests had to go out to eat (in gale force winds and torrential rain) at additional cost and inconvenience. Most of the food we had brought with us was wasted and it completely turned our plans upside down.
Host and Stay offered a small refund, however, this was 10 days ago and despite chasing up several times, I have heard nothing and received nothing. I am not happy.

Lisa

3 months ago

Very comfortable. Great location too.

Cracked toilet seat in main bathroom. Pink false nail tip found in downstairs bedroom.

Linzi

3 months ago

Beautiful house in a great location, wouldn’t hesitate to stay again !

Marshall

3 months ago

1 the mount is a first class holiday home. All amenities were there and it was very convenient for the town.

Lack of parking spaces!

Julie

3 months ago

Place was exceptionally clean, extremely comfortable, loads of space, ideally situated to explore whitby. Also has Car parking space!

Ben

4 months ago

Overall very nice stay. Great communication and check in. Location was perfect and very handy having a parking space. There were a few minor issues with the rental but not big enough to post publicly. We would definitely stay again and that’s the main thing.

Julie

4 months ago

The place itself is lovely and would recommend staying here!
We had an uncomfortable run in with the locals when we took a wrong turn and couldn’t find our parking space.
But host and stay were very helpful when contacted and made us feel at home!

Norman

4 months ago

Good location and excellent condition

Property lacked dish towels, slip mat in the tub, hand soap in the bathrooms, and property management liked to remind me to not break anything and depart by the agreed time or we would be charged. A little too much and we took out their insurance in case anything was damaged, plus I imagine they have their own insurance for any issues. Otherwise it was very nice.

Patricia

5 months ago

It’s a shame that check-in was late and check-out was so early which meant we couldn’t relax and make the most of our short getaway.
Otherwise the property was lovely - great layout for our large family and plenty of bathrooms which is always useful. We enjoyed the town, many restaurants and activities.

Sandra

5 months ago

Location with parking.
Spacious
Cleanliness

Nothing we didn’t like but observations ;
More Towels would be good.
No mirror in the double upstairs bedroom.
No clothes airer

Charlene

5 months ago

Immaculate, extremely well presented

Had trouble opening the windows?

Deborah

6 months ago

Every room was furnished to a high standard, with everything you needed for your stay. We couldn't think of anything that it was missing.

Nothing - we were all very impressed and happy with our stay.

Amanda

7 months ago

The living area was fabulous, it was bright, clean and modern.. Really Spacious with lovely views. The apartment was excellent, really well Equipped kitchen, spacious bedrooms and plenty of bathrooms. Set in a fabulous location with easy parking.

Unfortunately the lower levels smelt a bit damp, especially the basement bedroom.

Paul

7 months ago

Excellent location light filled living room comfortable beds

Julian

7 months ago

Excellent location, brilliant facilities.

Nothing

Sharon

8 months ago

Couldn't fault a thing, a beautiful place to stay.. Everything you need for your stay and close to all the attractions. Looking at booking our next visit already, thank you!!

Paul

8 months ago

Great position, really well finished property, good views, plenty of space for 3 families.

Nothing.

Hannah

8 months ago

Fantastic property - spacious, clean and amazing views and location

Jayne

9 months ago

Just had a problem with the host and stay communication and I had to ring three times for info.

Parking

Jayne

9 months ago

Spacious, modern and clean

No TV connection for terrestrial TV. Very disappointing as we don’t have accounts to log into the services such as Netflix . We spent a lot of the week emailing back and forth to resolve this and we were finally informed on the 3rd day of your holiday there was no aerial connection.

Issue with one of the en-suites- very smelly drains/ plumbing which made it unusable and the bedroom very unpleasant to sleep in. Once it was reported the maintenance team did come and try and resolve the issue.

Elizabeth

9 months ago

All of it

TV didn't have aerial connection

Lisa

10 months ago

Lovely spacious property within a short walk of Whitby centre.

Lucy

10 months ago

We absolutely loved staying in this house. The location and views couldn’t have been better. Communication was great from start to finish and we would definitely stay here again.

Claire

10 months ago

Location, comfortable, views

Parking is great but difficult to find access with the one way system.

Ian

11 months ago

I stayed here with my family and their dog for a weekend! Can't recommend it enough, short walk from the town centre and the house itself is beautiful!

Louise

1 year ago

The location was perfect for our stay in Whitby, short walk into the town. The property was very spacious and very comfortable. Great number of bathrooms and toilets for 6 people. Would definitely stay here again.

Almost perfect but could do with more places to hang wet towels in the bathrooms, especially when 6 people are staying, very slight niggle.

Nigel

1 year ago

Like many other reviews - totally agree. A stunning property throughout, Great parking next to property. Fantastic location. One the best properties on booking.com I have EVER stayed in. Close to the Harbour area and great views. Fab for our two small doggies. The Host Linzi did a great job on communication too.

Nothing really.
One incredibly minor point for an otherwise perfect stay though - the downstairs (basement) bedroom has a small window that needs a blind as the outdoor sodium light can make the room a little bright for some.

Jake

1 year ago

Lovely location and the place itself is beautiful, lots of kitchen equipment and everything there we needed. The place was really amazing and the location was perfect just a short walk to the beach. I have no complaints of the property or communication.
My only complaint is the deposit process…. I have no problem paying a deposit but the amount of time after it takes to get the deposit back quite frankly is too long considering it’s a large amount. I’ve stayed and many places before and I’ve never had to wait this long to receive a deposit back. Truthfully it would put me off staying again.

Theresa

1 year ago

Lovely stay. Will come back.

Nothing

Mark

1 year ago

Luxury clean great location parking an dog friendly

Nothing

Paula

1 year ago

Very clean and great location

Matthew

1 year ago

Very nicely decorated and in a very convenient place to access all the key parts of Whitby.
Top floor lounge/kitchen area with a view of the sea down the Khyber Pass is stunning.

Anonymous

1 year ago

Stunning property, super clean and comfortable. Spacious and modern.

N/A

David

1 year ago

Great accommodation with top class fixtures and fittings. Great location with great views from lounge. Need to be aware of £25 insurance surcharge which you find out after booking. Also could do with a different photograph showing accommodation and parking as this would make it easier to find as there is another 1 the mount nearby. Overall very good accommodation in great location.

Anonymous

1 year ago

High quality and very homely

Nothing

Louise

1 year ago

All the family enjoyed their stay for my husband’s 60th birthday & were impressed by the spacious rooms & high quality furnishings.
Location was perfect, even a clear sea view.
Thank you & would recommend.

Gareth

1 year ago

Excellent location with sea view , rooms over 3 floors with living area upstairs , complexed one way system to find the place but the parking spot was a great help for ferrying people around
We would visit again

Eleanor

1 year ago

Location was amazing for families wanting to walk into Whitby

There were no faults with this property

Erika

1 year ago

Obviously newly marketed as some appliances still have the labels on. Which spoilt the home from home ambience.
Clean property that works well across 3 floors. Great to have 4 bathrooms/toilets
Disappointed by…
Small shower in double bedroom in ground floor.
Not enough crockery and cutlery … maybe it is assumed that we will eat out all the time.
Hanging/ wardrobe provision is completely inadequate if staying for more than I/2 nights

Christopher

1 year ago

Excellent stay and will highly recommend everything about the place

Ed

1 year ago

Beautiful property in a great location. Everything you could need. Parking was really handy. Home was spotless Whitby is a fabulous place. Would highly recommend

Weather 🤣

James

1 year ago

Great location, very spacious, and rare to find one with parking in that area. Property was freshly renovated with great amenities - maybe too freshly renovated, since builders visited during our stay to handle snagging