Host & Stay | Merchant House Penthouse
Entire rental unit in Herefordshire, United Kingdom
The space
To reach this stunning penthouse apartment, you'll need to climb three flights of stairs. The apartment features two comfortable bedrooms, each with a double bed, bedside tables, lamps, and wardrobes. The bathroom is equipped with a large shower, toilet, and sink, with toilet roll and soap provided for your convenience. Upstairs, you'll find a spacious living/dining area, complete with a sofa bed, offering plenty of space to relax. The apartment is full of rustic, edgy details, including charming wooden beams throughout, creating a warm and cosy atmosphere. The kitchen, just off the living room, is fully equipped with everything you need for a comfortable stay. This truly is a perfect home away from home. While parking is not included, there are nearby car parks available for guests.Guest access
Guests have access to the full property. The keys to the property are accessed via a secure key safe and full details will be provided shortly before your arrival date.Bedrooms
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Amenities
- Hair dryer
- Hot water
- Bed linen
- Iron
- Heating
- Smoke alarm
- Carbon monoxide alarm
- Washing machine
- TV
- Wifi
- Dedicated workspace
- Kitchen
4.44 · 59 Reviews
3 months ago
Central 2 bedroom apartment, entrance to the building is quite grubby. Hallway entrance up to the apartment is a bit smelly. The apartment is nice, bed was clean & comfy. Needed a little more attention to deal with the cleaning but otherwise a nice place to stay.
5 months ago
This was possibly Airbnb at its worst. The property is tired and neglected and dealings are all via an agent. When i asked for the owners details they refused to give them. The smoke alarm was beeping with a dead battery when we arrived and 3 hours later i was told they could not resolve it, so i bought a battery and changed it myself by climbing onto furniture so i could reach. They did offer £25 for that, but it was stressful and inconvenient. The mattress of the main bed was bought in 2008 and was completely broken. It is impossible to sleep on one side and in fact we ended up having to sleep on the sofa instead, which was upstairs in the far too hot loft of the penthouse. There is no cooling provided, making this a very uncomfortable stay in hot weather. Overall it is very clear that this is a commercial landlord operating the "cleaning cost" tax fiddle and it is not someones home at all. I would not recommend to anyone, and i would actively avoid "managed" properties from now on
6 months ago
Beautiful flat, with some old touches, and Welsh touches. Great location, 5 minutes to the Cathedral, nice area. The place was clean, but the hall was very dirty (before you come to the front door), not hoovered for weeks, and there was not enough of soap in the bathroom. Adequate kitchen.
7 months ago
On the face of it, it’s lovely. Look deeper the apartment the one at the top, needs basic maintenance, repairs and a deep clean. Bathroom plug faulty have to remove with your nails. Notified via this portal didn’t seem bothered. Default response. Checked back in to see if they addressed them, being reviewed. Not a lot to review, replace 4 faulty bulbs, get a deep clean (blinds were disgusting) and get some repairs done! Also mugs had cracks and only one teaspoon. Come on sort it out.
Location
Neighbourhood highlights
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- No pets
- Quiet hours
- No parties or events
- No smoking
- Gather used towels
- Throw rubbish away
- Turn things off
- Return keys
- Lock up
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed
- Must climb stairs
- No parking on property
Property Manager Terms
- For a full refund, the guest must cancel at least 5 full days before the listing’s local check-in time (shown in the confirmation email).
- If the guest arrives and decides to leave early, 50% of the nightly rate for the nights not spent 24 hours after the cancellation occurs are refunded.
- Cleaning fees are always refunded if the reservation is cancelled before check-in.
- Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
- A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.

