Host & Stay | Hales Orchard
Entire home in Worcestershire, United Kingdom
The space
This property offers a private entrance and a designated parking space for one car, located on a quiet cul-de-sac just outside the house. The well-equipped kitchen includes an oven with hob, microwave, kettle, toaster, fridge, freezer, cutlery, cooking utensils, pots and pans, along with tea towels, sponges, washing up liquid, tea, coffee, and sugar. The living area features a sofa bed, available with bedding upon request, making it perfect for extra guests. For a cosy night in, enjoy the smart TV with Netflix access. Both bedrooms are furnished with large, sumptuous beds and ample hanging space. The property also provides all necessary bedding, towels, and even a hairdryer for your convenience. The bathroom comes with fresh towels, hand soap, and toilet roll for a comfortable stay.Guest access
Guests have access to the full property. The keys to the property are accessed via a secure key safe and full details will be provided shortly before your arrival date.
Bedrooms
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Living room
1 sofa bed
Amenities
- Hair dryer
- Hot water
- Washing machine
- Bed linen
- Iron
- Heating
- Smoke alarm
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Free parking on premises
4.61 · 56 Reviews
1 year ago
Pros: Extremely responsive to messages. Issue with lightbulbs quickly dealt with, extra teaspoons, mop and bucket were provided when asked. Accurate listing, the place matched the pictures. Convenient location near supermarket. Parking space good but sometimes had other cars parked in the day. Cons: Lacking equipment e.g. only 1 oven glove, 1 teaspoon. Freezer really needed defrosting - caked in ice, drawers had to be forced open. Poor hygiene/cleanliness: Cobwebs +dead bugs in bedroom and living room, extremely mouldy dish rack and washing machine drawer and drum ring - spent first few hours after check in cleaning and scrubbing it all (and buying extra cleaning supplies - the welcome cleaning pack was tiny). While host did offer to send cleaners "had we told them earlier(!)", We expected the property to have been cleaned to an acceptable AirBnB standard. The "cleaning fee" was very poor value (£70!).
1 year ago
This place was well located for us and guest homes were responsive. However, it was really dirty. My son crawled out into the garden and immediately put a cigarette butt into his mouth - disgusting. The bin in the kitchen was growing some serious mould and all the pots and pans were filthy and had to be cleaned before we could use them. Guest homes offered to refund me my cleaning fee, which I don’t feel was enough compensation. The wifi is also very patchy.
Location
Neighbourhood highlights
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 6 guests maximum
- No pets
- Quiet hours
- No parties or events
- No smoking
- Gather used towels
- Throw rubbish away
- Turn things off
- Return keys
- Lock up
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed
- Must climb stairs
Property Manager Terms
- For a full refund, the guest must cancel at least 5 full days before the listing’s local check-in time (shown in the confirmation email).
- If the guest arrives and decides to leave early, 50% of the nightly rate for the nights not spent 24 hours after the cancellation occurs are refunded.
- Cleaning fees are always refunded if the reservation is cancelled before check-in.
- Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
- A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.
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