Rosa

2 weeks ago

Lo único rescatable es la ubicación, la vista de las habitaciones posteriores dan a un basurero, es un hotel impersonal, nadie te atiende.

Apenas llegamos nos dimos cuenta que el sofá cama estaba roto, una persona tuvo que dormir en el suelo las dos noches, la ropa de cama sucia, sillones sucios, la vajilla sucia. Hicimos el reclamo para que nos pongan un sofá que funcione y nunca tuvimos respuesta, reclamamos una compensación tampoco, hasta la fecha, y ya pasaron 8 días. y no tenemos ninguna respuesta, enviamos un email con fotos video y no les importa, solo les interesa cobrar. Booking debería exigir soluciones para los clientes y no dejarnos en el limbo con los problemas que surgen en los hoteles.

Valmai

1 month ago

location was fab central to everywhere,very quiet building and as a person on my own I felt very safe.

Linda

1 month ago

Location is amazing with everything within walkable distance. Liverpool was spectacular and this place was a perfect choice for us.
Although instructions were given in advance of where to pick up keys we found that the distance to the pick up point was inconvenient as it was more than 3 blocks away in an unfamiliar city that had to be maneuvered when arriving tired and disoriented. Finding somewhere closer would definitely improve the check in experience.
The unit was extremely clean and modern. Sofa a bit worn but bed and bedding were great.

Wendy

1 month ago

The flat is exactly as it appears in the photographs. Neighbours in the building were very friendly, and there is a small lift. The location is a side street close to a Co-op, cafés, takeaways, etc., with an uphill walk to fetch the keys from the shopkeeper (the process itself was easy).
With regard to admin, there are more terms and conditions to agree to after the Airbnb payment is taken before they will accept your booking. Also, we were only there for the weekend and felt like there were too many automatic messages from “Charlie” - there is already a manual for the flat on a third-party website, so probably only need prompts for arrival and departure.
The flat is simply furnished but it is all new and comfortable. The shower pressure is good and the mattress was very comfortable with nice quality linens. I visit Liverpool often and would be happy to stay here again. Renshaw Street Food Market and Café Tabac are great places to eat, so it was good to be near them this time.

Marta

2 months ago

La ubicación es muy buena, el apartamento cómodo y agradable

Mi hija de 16 años durmió en el sofá cama y era terriblemente incómodo. No es apto para dormir. Tuvimos que dormir en la cama de matrimonio los 3. No es apto para una tercera persona. Para una pareja es perfecto.

Michael

2 months ago

Location was good and the property was clean

Very clearly student accommodation and very expensive for that - around a month's rent for two nights. The bed was small and the sofa bed was uncomfortable. The duvet was thin and there was a constant humming sound in the building. We were told that the bedding was in the wardrobe but it was actually well under the bed and it took as a while to find it.

Howard

3 months ago

Quiet but very close to cafes, restaurants and convenience stores. Within easy walking distance of several interesting visitor attractions.

We could not get the TV remote to work properly (perhaps new batteries needed). Could not get BBC channels. It would have been helpful to have some instructions for the cooker/microwave. There was no spare key at the property .

Howard

3 months ago

Quiet but very close to cafes, restaurants and convenience stores. Within easy walking distance of several interesting visitor attractions.

We could not get the TV remote to work properly (perhaps new batteries needed). Could not get BBC channels. It would have been helpful to have some instructions for the cooker/microwave. There was no spare key at the property .

Deborah

3 months ago

The location was very central apart from the trek to pick up the key and take it back again, (really!). The car parking is some distance away, difficult when you have heavy bags.

Double Sofa bed was lumpy and uncomfortable. Not really suited for an adult. Spare key was missing though it was supposed to be hanging up. Difficult when son wanted to go out later in the evening .

Deborah

3 months ago

The location was very central apart from the trek to pick up the key and take it back again, (really!). The car parking is some distance away, difficult when you have heavy bags.

Double Sofa bed was lumpy and uncomfortable. Not really suited for an adult. Spare key was missing though it was supposed to be hanging up. Difficult when son wanted to go out later in the evening .

Caroline

5 months ago

Clean and central to town

Had big problems with key locations and great expense to collect

Holm

5 months ago

Die Unterkunft ist wie beschrieben. Sehr sauber, gute Aufteilung und trotz der zentralen Lage ruhig gelegen, dazu tolle Pubs und Restaurants in direkter Nähe.
Einziger Kritikpunkt: der umständliche Check-in bzw. Check-out-Prozess. Kostet unnötig Zeit - hier besteht definitiv Luft nach oben.
Ansonsten war das gesamte Team sehr freundlich, hilfsbereit und hat immer fix geantwortet.
Sofern die Situation rund um die Schlüsselübergabe vereinfacht wird, komme ich gerne wieder!

Conor

7 months ago

Property was clean and in a good location. Building was quiet and not too noisy.

The keys had to be collected from a shop 10 minutes away. We were sent two different addresses so we ended up having to walk to both to collect the keys which took a large amount of time.

Once we received the keys, they had the number 104 on them even though there was no room with that number. We were sent a text with “4.40” and had to figure out that somehow meant room 40 when the keys had 104 written on them. We were never sent a message saying the room number was 40 so wasted more time when int he building trying to figure out the room number.

When returning the keys we had to walk 10 minutes again to a different location and put them in a letterbox. We did this and received multiple phone calls and messages asking us why the keys weren’t returned when they had been returned and they just hadn’t checked.

Conor

7 months ago

Property was clean and in a good location. Building was quiet and not too noisy.

The keys had to be collected from a shop 10 minutes away. We were sent two different addresses so we ended up having to walk to both to collect the keys which took a large amount of time.

Once we received the keys, they had the number 104 on them even though there was no room with that number. We were sent a text with “4.40” and had to figure out that somehow meant room 40 when the keys had 104 written on them. We were never sent a message saying the room number was 40 so wasted more time when int he building trying to figure out the room number.

When returning the keys we had to walk 10 minutes again to a different location and put them in a letterbox. We did this and received multiple phone calls and messages asking us why the keys weren’t returned when they had been returned and they just hadn’t checked.

Conor

7 months ago

Property was clean and in a good location.

- The keys had to be collected from a shop 10 minutes away. We were sent two different addresses so we ended up having to walk far to collect the keys.

- Once we received the keys they had the number 104 on them even though there was no room with that number. We were sent a text with “4.40” and had to figure out that somehow meant room 40 when the keys had 104 written on them.

- When returning the keys we had to walk 10 minutes again to a different location and put them in a letterbox. We did this and received multiple phone calls and messages asking us why the keys weren’t returned when they had been returned and they just hadn’t checked.

Mahadi

9 months ago

Excellent service by the host team. Strategic location with nearby grocery shops and dining options available.

None.

Stephanie

9 months ago

Ideal for me as travelling alone for work

All good

Greg

9 months ago

Accommodation comfortable and well appointed

Before we would be given property address we had to pay non refundable “breakage fee” of £20.
The keys to the accommodation had to be collected and returned from a store 9 minutes away . Very inconvenient .

Ronan

10 months ago

The Appartment was excellent clean and bright and comfy everything was spotless don’t know what the heating was like as it was warm when we were there plenty of plates cups bowls and cutlery tea coffee sugar no decaf would have been nice and maybe some milk biscuits to have a wee cuppa on arrival plenty of towels and an iron and board we enjoyed our stay .

There was a portable fan in Appartment but it didn’t work the Appartment was very warm at night this would have been nice to switch on I did contact the owner but they said it wasn’t part of the facilities but these wee touches mean a lot also the sofa bed could be a more comfy .

Asma

10 months ago

The property was in a great location. Close to city center. It had everything needed to make it feel like home. Quite spacious for our toddler who was very happy. The staff was lovely and easy to communicate with.

The dishes in the kitchen were not very clean especially the mugs but the apartment had all the cleaning products necessary so it's not an issue if you don't mind cleaning yourself.

Lambo1971

10 months ago

Era spazioso e luminoso

Il divano letto non era stato già preparato come letto e lo abbiamo dovuto fare noi. Il copripiumino era sporco. L'affaccio era terribile sopra un piazzale con rifiuti. Per ricevere le chiavi dell'appartamento bisogna recarsi a un negozio a 10 minuti dal soggiorno dove ritirarle.

Jack

1 year ago

Great experience

Parth

1 year ago

Great apartment located in the centre of the city. Walkable commute to local restaurants, bars, and shops. Apartment had all the necessary amenities and the host is very responsive.

Aline

1 year ago

Ok.

Luke

1 year ago

Great location (walking distance to Concert Square and Lime Street train station), lovely apartment, everything you need. Easy to pick up keys on arrival and drop off on departure. Not a bad word to say.

Nusrat

1 year ago

Collecting key no issue But returning keys was not acceptable. Very rude shop keeper to a disabled customer was not nice and wouldn’t help and told not his problem. Couldn’t get hold of host so bought keys home then posted next day delivery tracked which cost me money

Place smelled badly of
1 of weed
2. Dead flowers left in living room

Marek

1 year ago

Bardzo dobra lokalizacja, w samym centrum miasta. Mieszkanie czyste dobrze wyposażone z wszelkimi udogodnieniami. Gorąco polecam.

Yuliana

1 year ago

Buen lugar para hospedarse

Vincent

1 year ago

We stayed in Katy & Joe’s lovely apartment for city break,
We found the apartment as described, very comfortable and within walking distance of all the amenities,
We had a couple of issues with the electrics and the shower screen, but this was all taken care of very quickly.
We wouldn’t hesitate to stay in this apartment again.

Paul

1 year ago

Had lovely time in a nice area of city,which was close to shopping as well! Only complaint was that electricity kept tripping after using kettle,sorted on board in wardrobe eventually!Aparg from that had great time over the weekend

Dewi

1 year ago

Very clean modern and central to pubs and bars

Would prefer a check in at the venue but not a great issue

Mary

1 year ago

Location was ideal, quiet area but very close to main area.
Instructions prior to arrival were very detailed making the collection of keys, directions to apartment and entry very easy.
The property manual had all of the information needed and more.
Great facilities available with supermarket nearby. Apartment very comfortable.
I would highly recommend staying here.

NA

Murad

1 year ago

Good location, responsive, and everything around you in the city center.

Rianna

1 year ago

The home was cosy and so lovely. We were in Liverpool for two days and it suited all of our needs - very close to the city centre and everything was walkable. Their communication was top notch and instructions were super clear - thanks a bunch for hosting us!

Noemie

1 year ago

The apartment was nice. It was well equipped. The bed was very comfortable. The floor could have been slightly more clean. The neighbourhood and view from the apartment are maybe not the nicest but it only takes a few steps to get to the city centre with nice restaurants and sights like the Liverpool Metropolitan Cathedral. The communication was really good and professional. Charlie was extraordinarily reactive and friendly. There are several documents that contain very clear and helpful instructions for the check-in / check-out and the apartment itself, etc.

Meg

1 year ago

Very great place! Awesome location and very clean and accommodating place :)

Shelby

1 year ago

Great stay, clean and tidy. The team was super responsive. Would definitely stay again ☺️

Andrew

1 year ago

Had a great time in Liverpool and this apartment was excellent, clean, safe and great location for travelling around Liverpool would highly recommend it

Ropa Lizell

1 year ago

This flat is in a great location - close to shops, restaurants, the train station and within walking distance of several attractions. It is tidy and comfortable, and is ideal for a solo traveller or a couple. Our only advice is to ensure the boiler is on - if not, turn it on upon arrival. It took a day before we got hot water (we assume it had been off for a long time). Other than that, it's a great place to stay, and we'd happily stay there again as it enhanced our experience of Liverpool.

Ali

2 years ago

very enjoyable stay

Claudia

2 years ago

Hermoso condo, bien hubicado y límpio.

Thaís

2 years ago

Anfitriões atenciosos e responsivos, lugar impecável, check-in fácil, perto de muitos pontos turísticos.
Recomendo pelo preço e qualidade.

Megan

2 years ago

This place was very nice to stay in, walking distance of the city centre and close to shops etc. The only fault I would say is that it was stated the sofa turned into a bed, which it did not.

Wladi

2 years ago

Muy amables.
Facilitaron instrucciones claras y concisas.
Alojamiento en una situación muy buena de Livepool.
El alojamiento disponía de muchas comodidades.
Recomendable 100%

Olivia

2 years ago

The apartment was lovely and just what we needed. It was lovely, clean and the location was amazing for everything with just 10 min walk or less to everything you need. Would reccomend and would stay here again!

Sheila

2 years ago

Highly recommended location. The apartment was clean and had everything we needed. Loads of good food and drink options nearby but the apartment was quiet for a good night's sleep. Walkable to Royal Albert docks too. We parked 5 minutes away at Park Bee multistorey which felt like a safe secure and affordable place to leave the car during our stay.

Gabriela

2 years ago

Everything was great, we loved the place and the location. The department was a little bit cold but a part of that, we can say that is a great place to stay.
Thank you guys.

Leanne

2 years ago

Everything was amazing the only issue we had was after hours of travelling to see the check in details with picking up a key at a supermarket 10 mins away from the apartment after arriving and we just wanted to get settled in.

Monty

2 years ago

Thanks for hosting, I had a great time, enjoyed the apartment and would definitely recommend this place to anyone visiting Liverpool!