Nathan

1 month ago

Great stay. Lovely walk into Durham (with very helpful directions from owners). Beautiful home in every way. Highly recommended. I felt uncomfortable about the checkin process. It is through an agency and was a little different to most other places we have stayed. There was a seperate online check-in form and much detail about damage costs or paying extra to cover possible damages. I wasn’t sure if it was a scam etc. but in the end I did sign the form (or else we wouldn’t have been granted entry I expect) but I didn’t pay extra for the “insurance”. This turned out ok for us but it did leave me feeling particularly worried and perhaps a little vulnerable compared to everywhere else we have stayed. So I’m still not entirely sure how normal this is but have included my experiences so it may help others reading. In the end I’m glad we stayed. The owners had the best welcome material I have seen in any BnB. Their house is immaculate.

Vanessa

2 months ago

This house was perfect for our Durham stay. Felt like a home away from home. Hosts really responsive. Will definitely book again

Victoria

4 months ago

Clean and comfortable. Well equipped kitchen. Pay close attention to damage waiver details, and if they honour as advertised.

Tracy

6 months ago

Great accommodation. House very warm and welcoming. Travelled with 2 dogs and found good open walking nearby (AllTrails app is v good). Nice river walk into Durham. Plenty of amenities close by - food and shops. Would recommend.

Helen

9 months ago

Great house in a convenient location, a little supermarket nearby and frequent and quick buses into the city centre, or walk in about 25mins. Clean, neat and modern, very well-appointed house. Instructions and good local recommendations were sent ahead of time which were accurate and helpful. Generally very good comms. Recommended.

Robert

1 year ago

Well equipped house spotless with lovely conservatory and small garden to rear which is fully fenced off for privacy would recommend to anyone thinking of a stay in Durham.

Jonathan

1 year ago

Nice place to stay and much better than a budget hotel . Really comfy beds and conservatory was used due to the sunny weather . Handy for the local stores in Gilesgate Shopping centre

Louisa

1 year ago

Garden Cottage is a spacious, comfortably furnished home. Pleasant beds and plenty of sofas and armchairs to relax. Very beautiful and bright the large conservatory. Nice also the private parking. Although the kitchen was equipped with appliances and dining table with chairs, cooking was difficult because there were only a few small pans and not, for example, a large pan with a lid. There were also very few ordinary glasses, deep plates and cutlery. So we didn't use the dishwasher much. In the bathroom we missed a handle to get in and out of the smooth, high bath and racks for the towels. The beautiful city center of Durham is close, a half hour walk. There is also a lot to visit in the area and the coast is not far away.

Neil

1 year ago

Fantastic stay in Durham with a responsive and helpful host. Will definitely stay again next time we're in Durham

Angie

2 years ago

Overall lovely property, close to the city which was a nice walk. Attention to detail in some aspects of cleaning could have been better, patio door was awkward to lock but overall suited our needs for the weekend visiting family. Would stay here again as the host was responsive to issues we raised which I hope have been addressed.

Stan

2 years ago

Great location within 20 minute walk to Durham City or a short bus ride. Was an ideal base to explore Durham and the surrounding area. Lots of good and very close by amenities, supermarket, take aways etc Well maintained and clean property with a lovely conservatory to relax at the end of the day. We would stay again

Justine

2 years ago

A great little property perfect for our stay in Durham. Had everything we needed. Was spotlessly clean. Warm. Super comfortable. Great to have off street parking for ease of unloading after a long drive. Would stay again.

Owen And Gill

2 years ago

We loved our trip to Durham. As we had our little dog with us, we were happy to find this dog-friendly home. The property is a bit out of the city centre but that was actually good as there is a lovely walk into town from the house, which was an excellent dog walk. This walk into town takes about 20 minutes and takes you through the forest and then along the river - with a brilliant view of the cathedral en-route. There are also buses and taxis readily available which go into town along the busy main road. As the property is commercially hosted, it lacks the personal touch we have experienced in some other Airbnbs, but it was spotlessly clean and comfortable. Note that you have to pay an additional £25 for damage insurance in order to receive checkin instructions, a proviso which is included in the listing but is easily overlooked. We only realised this when we were almost at the property but it was easy to arrange and the Stay team are very responsive and easy to contact.

Lok Yan

2 years ago

It was a lovely place to stay, very clean and comfy but is a bit far away from city centre. Overall it’s a nice experience!

Alicks

2 years ago

We loved our stay here! The house was super comfortable and we felt right at home. It’s obvious they listened to other people’s comments and did everything to make you feel at home and improve from when they first started. Lots of great extras - luxury shampoo / conditioner / body wash. Lots of milk and kitchen extras. We didn’t need to buy any extras. The owners made a special effort as we stayed over Xmas. They left us a lovely gift package which was unexpected. Location fantastic. We will definitely be back here as we travel to Durham often. Thank you for the lovely welcome!

Karen

2 years ago

A nice house but not as comfortable as we expected. Strange sofa under the stairs, mattresses lumpy. Good location, very quiet, good to have a proper drive to park on. Locking the conservatory door was almost impossible - infact it was unlocked when we arrived, so I doubt the cleaners could lock it. The house was clean and well maintained.

Daniel

2 years ago

First when we got there it was hard to unlock the door with the keys. Got inside and the Kitchen smelled like Indian food which wasn’t pleasant. We then realized we had barely any cleaning supplies and only a bar of soap useful for one day. We couldn’t turn the heat up when it got cold, then the host imposed strict rules for heat and usage of the place. It was a painful experience.

Stephen

2 years ago

House was well presented and as described. Good location, central Durham is a pleasant 25 minute walk. The kitchen could have been better supplied with utensils to make meal prep easier. Do be aware that when renting you are dealing with an agency, not the property owner. There are outrageous add ons to the basic price.; a £60 upfront cleaning fee, we were only in the property for 2 nights, and a refundable damage deposit of £250, which is fine but they charge you £10 for the privilege of holding onto your money from confirming the booking to 7 days after departure or a £25 non refundable waiver which make for an expensive break.

Evelyn Acio

2 years ago

Positive: convenient for arrival by car, quiet location, parking, good amenities, long but lovely walk into Durham through woodlands and along the river Negative: very bad trip hazard outside property, two large puddles on water inside in porch and conservatory, no toilet roll, trash left behind on step into enclosed rear garden. Seems like the property has only just been put on Air BnB so perhaps these were beginner’s mistakes

Annette

2 years ago

The house was spotless with everything you need for a short stay. Communication was fantastic and we appreciated the responsiveness of the agency when we had a query about the wifi - especially as it was out of office hours.

Jane

2 years ago

Great location for visiting Durham. Nice walk from here into the city.