Teresa Ann

3 weeks ago

The house could be beautiful but unfortunately our experience was tainted by it being dirty. There was mould in the bathroom, dirty pots and plates in the kitchen cupboards, stained carpets and the handrail on the stairs was very dirty . Alongside this the garden had a lot of someone else’s dog mess still in it and the patio was full of weeds, rendering the garden unusable. There was also no offer of compensation when I complained and sent the pictures through. Had we not have just driven 5 hrs and arrived late we wouldn’t have stayed and I would have requested a full refund.

Caroline

3 weeks ago

When we arrived the front door to the property was not locked and we didn't need to use the key safe as that was unlocked also .. The garden was not great lawn to long and weeds everywhere so couldn't really sit outside . The reason we booked this property was because of the dog, who we ended up taking for walks mattress in the second bedroom needed replacing, stains on the carpets, radiators downstairs did not work but upstairs was like a green house (struggled to sleep )

Faith

1 month ago

Lovely home, perfect for the amount of guests we had (6), such a beautiful area too. Only concern was the double beds weren’t double but 2 singles pushed together and were uncomfortable , other than that no problems!

Nicola

2 months ago

Stunning house!,the photos don’t do this place justice.i wanted to go somewhere different to get some much needed family time with my partner and kids and grandson and it’s a great space for big family’s, check in was smooth the beds were made on arrival everything you needed from shampoos to body washes, enough loo roll even coffee tea milk and sugar were included as well.the kitchen had everything you needed to dine in,my family loved it here would definitely recommend and would definitely come back.

Karen

3 months ago

Our stay at Uggleby House was just what we were hoping for, a large open living area downstairs for our family gathering with a large dining table etc.Bedrooms were clean and comfortable with three bathrooms and the added bonus of a downstairs toilet. We would certainly stay here again.

Aimee

3 months ago

Myself and my family enjoyed our stay at this lovely presented holiday home. The location was perfect as we were only a 10 minute drive from Whitby town centre. The home was very well presented, clean and warm. The bedrooms were great sizes, and the main living area suited us perfectly, as there was 8 of us in total. I would recommend this home for the location, space and cleanliness. Many thanks

Alicja

4 months ago

We had a wonderful stay at Uggleby House over the weekend. It was spotless, spacious, and perfectly located, making it easy for us to relax and enjoy the area. Everything was comfortable and well maintained. We had a great time and would definitely recommend it to others!

Elle

5 months ago

Great house for a weekend away. Lovely location and very easy to get in and out of Whitby.

Jenna

5 months ago

Brilliant house, very spacious and clean. Lovely location with very pretty scenery. Great garden. Only a short drive to Whitby.

Jason

6 months ago

The house was lovely and spacious and very modern . Location was great to explore the coastal towns and would definitely stay here again

Saul

6 months ago

A spacious, luxurious property which offers a great space for a group of friends or family to get together. The hosts sent clear instructions and check in with the lockbox was quick and easy. The property was clean and had all the amenities described. The village setting was lovely and the garden was a good size for our dog to wander round. There are a few signs of wear and tear in the property and we would have preferred check out to be 11am, but we would definitely stay again and recommend this place to others!

Tracey

7 months ago

beautiful large house. Great being so close to whitby. downstairs very comfortable but upstairs mattresses badly need replacing as so many reviews have suggested but nothing been done. would to return if this issue resolved

Michael

8 months ago

photos of property need up dateing beds uncomfortable springs gone in one of the beds .dog smells and dog hair on cushions and covers garden and patio nothing like photos never uesd it paid a lot for a five days stay one family member went home

Fred

8 months ago

Great space for the group, extremely clean with great size bedrooms and living spaces. We all thoroughly enjoyed our stay!

Bekah

8 months ago

Great place to stay and big enough for 6 adults, 1 toddler and 1 baby. Couldn’t fault it!

Emma

8 months ago

We had a lovely time and the house was beautiful, fantastic location and easy accessible to Whitby and the surrounding area.

Jenny

9 months ago

Overall our stay was lovely the house is in a lovely location and it was big enough for all the family. The open space downstairs is perfect for a family gathering. However the dining table is not fit for purpose. Its bent in the middle so any family would struggle to all have a meal on it which is a shame. Only the two front hobs on the oven worked too making it difficult to cook a full meal. Would recommend The Waterside at Chainbridge, we ate here twice it was amazing!! Fell in love with this place, food is excellent!! Unfortunately downside being run/owned by a company, I personally don't feel like you get the same customer service as you do with a private owner. In all the years I have been staying with air bnb, all private owners have been very accommodating when asking for a slightly earlier check in, more so now we have a baby. Host & Stay wanted to charge through the earth for varies times to check in early. Check ins seem to have got later since Covid and never changed.

Chris

10 months ago

What a fantastic house, very spacious with a fully equiped kitchen that served out family

Jenny

10 months ago

Unfortunately standard of maintenance and cleanliness as well as self-catering provisions were not to a good standard. Wouldn't stay again.

Sandy

10 months ago

Great home in a wonderful spot to explore Yorkshire. Host was really receptive with an issue we flagged with the fridge on arrival - so thank you! Highly recommend! Only improvement would be to have a few more cups/glasses and plates as tight for a party of 7 including kids, plus we realised only half the hobs were working (not a problem, but good to know) Thanks again for a wonderful stay! Sandy

Laura

11 months ago

Had a lovely stay at Uggleby House! Beautiful open plan living/diner, the natural light was gorgeous! Everywhere was spotless, well equipped kitchen, plenty of seating in the house, although it’s a large house it felt cozy and we felt right at home, we will definitely book again when the time comes!

Aman

11 months ago

Fantastic property for our group of 6 people. very spacious and close proximity to Whitby and Staithes. would certainly recommend

Adi

1 year ago

Lovely property in a really nice quiet area. It was a perfect base from which to explore the town of Whitby & beyond. The host provided clear instructions from booking through to check out. On the whole we felt comfortable & cosy in the property although we felt that the place really would benefit from some TLC in places. Stains on the living room & staircase carpets, a broken fridge cupboard door & a dirty feel to the kitchen floor are issues that could be easily rectified. I’ve since noticed that some of these things were mentioned in previous reviews from last year. When on holiday you don’t expect to have to mop & hoover the floors on arrival. If the above mentioned issues were sorted out then we’d have felt able to give a 5 star rating although our experience falls slightly below.

Charlotte

1 year ago

Lovely property and great location for the coast! Will be going again!

Ayesha

1 year ago

House & location was fantastic, however was not cleaned throughly. we had to hoover the whole house ourselves after checking in as there was pet fur over carpets and furniture and carpets were not hoovered properly.

Jackie

1 year ago

A well equipped property. Very spacious with everything you need for your stay. The village of Briggswath is beautiful

Miriam

1 year ago

We enoyed Uggleby House. It was quiet with a great area for all of us to hang out. The bedrooms and bathrooms were also spacious.

Laura

1 year ago

The house was absolutely stunning. A group of us stayed here whilst visiting for the weekend for a wedding and it was the perfect place for us. Highly recommend

Harriet

1 year ago

Great location. Lovely big house. Overall clean and tidy. Improvements: just small things like making sure the pictures are straight in frames, fridge cupboard door was broken, towels- need more towels!

Peter

1 year ago

Whilst we enjoyed staying at the property, we didn’t expect to have to clean the kitchen nor oven trays on arrival. In addition the freezer door was wide open and in the process of defrosting with guests towels placed on the floor soaking up the water. This was all reported to Host & Stay within 30 minutes of arrival, and 7 days later we’re still awaiting a response from the company. The company also requested that we leave the key in the lock safe for maintenance to attend and change over a mattress during our stay, this was despite checking out the following morning at 10am ….. we stayed because we didn’t want people coming in with our belongings and dog present. Not very professional or organised

Philip

1 year ago

The house is located in an ideal spot to explore the local countryside and coast. We found that communicating with Host and Stay was very cold and lacked the personal touch that you normally get from Airbnb. Automated responses are not helpful and we had to wait up to24 hours for a response. Fortunately our communication was about small items like no tea towel for example. Cleaning fee is excessive especially when the house was not particularly clean. The house desperately needs maintenance to be classed as luxury accommodation. We have stayed at many Airbnb’s which have been wonderful and very welcoming but something about Host &Stay is just lacks personality. For example, No welcome pack, J cloth as a tea towel. Obvious cost cutting measures applied which is inappropriate when billed as luxury accommodation

Katie

1 year ago

Overall lovely property which is beautifully decorated. Photos show an accurate representation. Close to Whitby only as short drive. Only negatives was the cleanliness of the house. Kitchen hob and oven dirty, dust and cobwebs everywhere, bag of dog poo left out in the garden and minor damages like stained carpets, broken blinds etc. Had it been cleaned more thoroughly and minor damages fixed it would’ve been 5/5!

Bianca

1 year ago

Great modern property in beautiful quaint village. Good access to a number of great resorts. Lovely little cafe walking distance nice food and great service. Would stay again at this property if heading to Whitby. Was 5 adults and a dog plenty of space and ample parking

Jade

1 year ago

We had a lovely weekend and the accommodation was fantastic, perfect for our family. The open plan downstairs was a great space for everyone, all the bedrooms had been nicely done and the property was clean. The only issue we had was not enough towels were provided for everyone. Thank you for a lovely stay!

Adelaide

1 year ago

My stay with Host & Stay listing was located in lovely area, very close access to the beach and shops. Beautiful house and interior design. The one down side was the small damages around the house. I had to notify Host & Stay to ensure it doesn’t affect my damage insurance. Which was any unexpected extra cost that you need. The kitchen oven and Hob was not cleaned before our arrival. Pots and plates very dirty. We asked for a cleaner and was told that cleaner would come and no cleaner came to clean the kitchen. Overall a lovely stay with family.

Christopher

1 year ago

Lovely house in a quiet village. Lots of off street parking. Train station only 5 mins walk away.

Daniel

2 years ago

Amazing 🤩 great place to stay!

Dani

2 years ago

We had a lovely family stay at this property. The house was great, it was spacious and exactly as the photos. The location was lovely, and it was really easy to get the bus into Whitby. Hosts were responsive and gave a useful detailed guide on the property and local areas. Overall a fantastic place, would recommend.

Terri

2 years ago

Beautiful property. We really enjoyed our stay.

Jane

2 years ago

we all really enjoyed our stay. appreciated the responsive team after booking and clear instructions. the guides of local are were beneficial. would deffo book again

Vicky

2 years ago

The location was perfect- scenic and close to Whitby and other surrounding areas. The property was beautiful and very spacious ! Communication was good and we all had a lovely family weekend. Thank you.

Sarah

2 years ago

A lovely house in a great location for Whitby.

Hannah

2 years ago

The hosts were responsive and answered all queries, we had one issue where the fridge was tripping all electric but due to being nye they couldn’t get an engineer out to fix this but apart from this we had a great stay.

Duncan

2 years ago

Brilliant place for a pleasant stay with a group social kitchen and dining area and great comms

Tony

2 years ago

It was 2 lovely nights staying with Host &Stay. Everything is noice and above our expectations. Thinking to come back again next few months

Millie

2 years ago

Lovely stay- thank you!

Sammie-Ann

2 years ago

This was the first Airbnb I had booked that’s managed by a company rather than it being a persons home and it really showed, the house was clean where you would expect it to be, but it wasn’t maintained very well in other places. We had a few issues and Host and Stay were quick to respond but the general cleanliness/upkeep of the house was lacking. On the first day we got there the freezer had been left open and was completely frozen so that it wouldn’t shut, this was rectified the next day by one of their team. The last night we were there the TV and bracket fell off the wall, which we reported and was hopefully fixed in time for the next guests. The house was in a fantastic location and was a short drive away from Whitby. My only advice would be to read the t&c’s fully before confirming your booking.

Claire

2 years ago

This was a great place to stay for a couple of nights in a beautiful location in a small village outside Whitby, for 6 adults, a child and a dog! The rooms were all spacious for the couples and had ensuites which was great. The downstairs room main living room and kitchen area again very spacious and a lovely place to chill on an evening. Kitchen was well equipped and had everything you needed apart from oven gloves but made do with a tea towel. All rooms were spotless on arrival so can’t fault the cleanliness. Would definitely recommend.

Rebecca

2 years ago

This was like a home from home. So clean and tidy and everything brand new. The downstairs space was perfect for everyone to relax and spend time - such a nice added bonus with the bi-fold doors to open and enjoy the garden space. Really have no faults with the house. We absolutely loved it and would definitely stay again. Plenty of parking for 3 cars. The location was perfect for a staycay in Whitby - we used the park and ride service which was only 5 minutes drive away. The nearby village was beautiful and the estate where the house was situated was so quiet and peaceful. Highly recommend!

Colin

2 years ago

Suited our needs perfectly and would book again..

Nargis

2 years ago

It was a beautiful home, exactly as described. We were all very comfortable and the amenities were exactly as described.

Colin

2 years ago

Suited our needs perfectly and would book again..

Lee

2 years ago

Beautiful stay just a 5 minute drive from Whitby which was exactly what we were looking for. House was in great condition and as described so our two family’s (4 adults, 3 children) were able to share the whole house together. Everything worked perfect from Wi-Fi (essential for the kids) to all the kitchen, bathroom appliances. EV charger was a great addition although we did have to clarify that we could use it as the listing said we could but the guide which comes a week ahead of the stay said otherwise (this needs updating). However Host & Stay were responsive to our question and we were able to use it. Would stay again if in the area!

Amanda

2 years ago

Great for family stays, lovely open plan area to gather in and share meals. Easy public transport links in to Whitby without having to worry about parking.

Nichole

3 years ago

Beautiful house, spacious, clean and well set out, secure garden. Loved it!

Ali

3 years ago

The place was very nice and clean before arrival. But we were very disappointed with the lack of help from the host. We were given less than a quarter of a washing up liquid bottle, when we asked for one we were told it was provided before check-in which was not true. We also asked for dishwasher tablets which were not provided but there was a dishwasher there. Again we were told nothing could be done about that. General things like handwash, kitchen tissues, toilet roll, bin bags, you will probably have to take it yourself as they only give 1/2 of each.

Ellen

3 years ago

Lovely accommodation with everything you need. Lovely location, helpful and responsive host.

Katie

3 years ago

Fantastic property! Incredibly spacious! Better than the photos. Great base for the local area. We stayed as a family of 6 (4 adults 2 children). The cottage was well equipped, cosy, clean and spacious. The additional cleaning bill you pay when booking did come as a shock, however it meant we could relax a bit on holiday. Garden was ideal. Beautiful views and felt very private. Great for our two dogs to have a sniff about before their walks. Our only issues...The stair carpet reaching up to the attic room is in need of fixing...it has come away from its carpet grips and is a danger. I'm sure this can be easily rectified. Comfortable beds in TWO of the rooms, however the double bed in the attic room is unsuitable for adults. As soon as you sat on the mattress you sunk down onto a very hard base. In the end, two adults had to switch bedrooms and this bed was given to one child. The single bed felt much the same, but luckily this was also used by a child. Overall, a fantastic stay!

Matt

3 years ago

Great stay. Superb property.

Jason

3 years ago

The house was an amazing space and we loved the layout and room sizes. The kitchen was well equipped with everything you would need for a few days away. It was in a great location for Whitby and Sandsend.

Mark

3 years ago

the house is amazing, and the location handy for Whitby as its 5mins drive away. very quite location with parking for 4 cars if you use the garage as 3 driveway spots. Great location for a family get together as the living room,kitchen and dining room qll being combined makes the room huge. plus if staying in the summer the patio can be opened up also

Andrew

3 years ago

Large, new property with easy access to the whole of the North Yorkshire coast and everything you need for a relaxing break for the whole family, young and old

Guy

3 years ago

Although this is a modern and very pleasant property we felt that this isn't being maintained to a very high standard. The downstairs taps sent water flying everywhere when turned on too much, we had power cuts due to a faulty fuse and they don't provide oven gloves meaning that cooking was a nightmare leaving several members of our party burned. Be prepared!

Jane

3 years ago

Great stay, lovely property in a good location. The open plan living area is fantastic for families along with the bedroom layout. Would recommend a stay here.

Georgina

3 years ago

We had a great few days in this modern house; it was very well equipped. Great location for Whitby and Robin Hoods Bay. Lovely riverside bar/cafe/miniature railway in the next village of Ruswarp. Butchers in Sleights was very good.

Ian

3 years ago

Beware when booking there is a £125 cleaning bill added to your final bill. Although mainly clean , it was not spotless. I had to re clean the fridge and toilet . My husband cut his foot on a shard of glass in the main en suite . Bird poo was all over the bifolds which were not locking correctly ( we notified owners ). No WiFi and generally phone signal is very poor. No welcome pack only a pint of milk, coffee, tea and cleaning gear. Weeds on patio area outside. I sound very picky but this was not cheap accommodation. On a positive note , the open plan layout works very well. All double bedrooms had bathrooms in easy reach and furnishings are very new and modern . Location is good , no noise from roads. We had a lovely weekend but would not stay here again , I feel this is overpriced especially the £125 cleaning bill !

Christopher

3 years ago

This property was exactly as described on the website, spacious, clean and well equiped, with off street parking for 2 large or at push 3 small cars. Its very convenient for Whitby and North Yorkshire in general, we would be happy to stay again if returning to the area.

Fay

3 years ago

We had a lovely weekend for our daughters birthday. The house was what we needed. The space downstairs was amazing. The single room is very small but the rest of the rooms are a good size. Plenty of cupboards space to put bags and shoes. We will be booking to come back. The only thing we would have found useful is some Outdoor seating, to enjoy the views and the weather.

Gillian

4 years ago

This is a beautiful house which is deceptively large - plenty of space and bathrooms and in excellent condition. It was our first AirBnB with an agency host, and it lacked that personal connection I am used to on booking. As soon as we’d done the deal we received auto requests for passports and photos to an app, along with lots of unfriendly injunctions about recouping costs if damage/noise etc etc. not the perfect first encounter, and no where near as personable as I am used to with AirBNB hosts. Not sure if this is the new standard. The house had no Wi-Fi and no mobile signal- but the bumph said high speed internet was standard in all host and stay properties. We paid £150 for cleaning but still received messages about the cleaning we needed to do before checking out. And finally- get check out time. Is it really necessary to get us out at 10am when check in isn’t before 3pm? We would have preferred a later check out on Sunday morning and felt a bit hurried out. But a beautiful house in a super spot.

Emma

4 years ago

Lovely property and great location , just perfect !

Laura

4 years ago

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Stephen

4 years ago

Super, spacious property, finished to a very good standard. Comfy beds and plenty of bathrooms for us. Nice, quiet residential location. Close to some nice local shops eg bakery and butchers round the corner in Sleights. An excellent base for exploring Whitby and the North Yorkshire coast and moors.

Erica

4 years ago

We stayed at Ugglesby House between Christmas and New Year and it was such a lovely trip. The house was very new with beautiful decor and modern kitchen and bathrooms. It was spotless on our arrival and the communication from Host & Stay was excellent throughout the trip; answering any questions we had and even making suggestions for local dog-friendly pubs! The location was idyllic, beautiful scenary and walks on our doorstep and close proximity to Whitby and the coast. We highly recommend The Plough pub at the neighbouring village Sleights and White Rose Taxis in Whitby, both of which were happy to accommodate our dog!